As an effective speaker the key element we are taught is to "Know (analyze) your audience". After reviewing this chapter what have you learned are other important elements that you must do (know) when planning a presentation? How many main points should a speaker include in their presentation/speech? Open a dialogue to discuss the effectiveness and ineffectiveness of a speaker's use of humor in presentations/speeches (Respond in agreement or disagreement to other virtual classmates post(s).

Types of Delivery

The word presentation may conjure up images of a speaker standing behind a lectern delivering information to a passive audience. While some business and professional presentations certainly follow this model, many of them are far more interactive.

There are three presentation styles: monologues, guided discussions, and interactive presentations.¹

Monologues are speeches delivered without interruption or audience involvement. An example might be when the presenter of an award introduces the winner to the audience by sharing some kind remarks about that person’s achievements. Monologues are most appropriate in large settings and on formal occasions. In smaller groups, they can feel artificial and create the impression the speaker does not care much about the audience.

Guided discussions are more interactive. In this type of presentation, a speaker provides information and has a preset idea of which material will be covered, but listeners are encouraged to speak up with questions and comments. Managing a guided discussion is more challenging, but the potential for more audience buy-in can be worth the effort.

Interactive presentations, as their name implies, involve the audience even more. Although the speaker still controls the program, an interactive presentation feels more like a conversation than a speech. Interactive presentations are common in sales settings, where customer interest drives the communication.

Speakers have four options when delivering presentations: manuscript, memorized, extemporaneous, 325and impromptu. However, two of them—extemporaneous and impromptu—will serve you best in most situations.

I am doing a speech on the importance of drinking water. I must do it with Monroe’s Motivational Sequence.

I need to address the problem (Need), how to solve that problem (satisfaction), and the positive possibilities if they would follow these solutions (Visualization).

1. Research different tools for assessing leadership styles. Summarize at least three tools and the styles they mention. Do you believe that it’s best for leaders to use different styles in different situations? Why or why not?

Arlo Industries manufactures three types of dog collars: a deluxe model with solid leather and upgraded leash rings, a standard model using a "leatherette" compound, and a bargain model that they sell to discount outlets. The profit contributions of these collars are $12 Deluxe, $10 Standard, and $8 Bargain. All collars must be cut, assembled and shipped using three different production lines. The following table shows the time (in minutes) for each operation:

Next month, the company estimates there will be 380 hours available for cutting, 370 hours for assembly and 400 hours available for shipping. In addition, up to 80 hours of overtime is available that can be used on either the cutting and/or assembly production lines at a cost of $20 per hour. The company has already received orders for 1200 deluxe collars, 1000 standard collars, and 600 bargain collars that must be filled, but believes they can sell as many collars as they can make. The company is interested in maximizing profit, subject to the constraints listed above.

**Please answer me**

6 Food AND Beverage

As you learned in your Reading, procurement or purchasing is the precursor to the rest of the foodservice management system. In this Journal assignment, you will decide both a purchasing method and process based on your understanding of the readings. Read the scenario and address the checklist items in a thorough response. Scenario: You are the new Beverage Manager at a new large hotel that has banquets and has several restaurants. You are tasked with deciding on the purchasing method and process for purchasing all the alcoholic beverages at the hotel. Checklist: Identify and explain the purchasing method will you use and why. Provide the purchasing process will you use and explain why.

250 word minimum

4 Food and Beverage

AB213-2: Determine required sanitary and safety procedures in food and beverage operations.

In a university dining hall and based on FDA, OSHA, and HACCP standards, address the concerns the new chef has when viewing current operations at the dining hall.

Scenario: As the Chef enters the restaurant kitchen she sees the following situation: One preparation person with long hair is grabbing several heads of lettuce from the refrigerator and placing them on a cutting board immediately after the chicken prep person has finished deboning the chicken breasts for lunch. The chicken preparation person throws the knife into a bin of cutlery sitting in tepid soapy water. Then the oven doors are all open on one end of the kitchen while the baker goes to the pantry. There are unlabeled and uncapped drink mixes for the bar located on the shelf with the milk in the refrigerator. A vendor has just left several crates of eggs at the back door and no one seems to be aware of this. An abandoned prep station has an open carton of cream sitting near the burners where someone was obviously sautéing something, but has left the station and there seems to be an open can of oil sitting on top of the ignited burners.

The chef is immediately alarmed and starts to make notes while moving rapidly towards the most urgent issues to prevent someone getting hurt.

Help the chef and write a 2–3 page paper with correct grammar and spelling, and an additional title and references page in APA format with proper citation that addresses the following:

Checklist:

• Determine the sanitary and safety risks. Explain why.
• Identify the agency or standards that have been neglected in the scenario.
• As the chef, explain what steps you would take to correct this situation in the restaurant kitchen.

3 Food and Beverage

The food industry has many acronyms that make it easier to remember food safety terms and actions to control foodborne illness. Managers must know what safety precautions are necessary.

Food, Acidity, Temperature, Time, Oxygen, and Moisture is often referred to with the acronym FATTOM. Read the scenario and respond to the checklist item.

Scenario: You are catering a wedding buffet in August outside on a venue’s terrace for a wedding reception for 200 people that begins at 6 p.m. when you know it will be 80 degrees Fahrenheit.

Checklist:

• Explain the impact this acronym FATTOM has on the food and beverage safety for the buffet.

250 word minimum

Why are merger and acquisition strategies popular in many firms competing in the global economy. How would these strategies impact a firm's performance. As a manager how could you use these strategies to spread the risk of an uncertain environment? Explain.

A manager must decide which type of machine to buy, A, B, or C. Machine costs (per individual machine) are as follows:

Product forecasts and processing times on the machines are as follows:

a. Assume that only purchasing costs are being considered. Compute the total processing time required for each machine type to meet demand, how many of each machine type would be needed, and the resulting total purchasing cost for each machine type. The machines will operate 8 hours a day, 230 days a year. (Enter total processing times as whole numbers. Round up machine quantities to the next higher whole number. Compute total purchasing costs using these rounded machine quantities. Enter the resulting total purchasing cost as a whole number. Omit the "$" sign.)

b. Consider this additional information: The machines differ in terms of hourly operating costs: The A machines have an hourly operating cost of $10 each, B machines have an hourly operating cost of $14 each, and C machines have an hourly operating cost of $11 each. What would be the total cost associated with each machine option, including both the initial purchasing cost and the annual operating cost incurred to satisfy demand?(Use rounded machine quantities from Part a. Do not round any other intermediate calculations. Round your final answers to the nearest whole number. Omit the "$" sign.)

Do a BCG Matrix for Levi Strauss and Co

Place your company/product in the appropriate quadrant on the matrix

Identify competitive products/brands and also place them in appropriate quadrants on the BCG matrix.

please include supported evidence of websites used

Marijuana is legal in California. It's also legal in Colorado. It's not legal at the federal level.

Assume that a party in Colorado wants to buy some marijuana from a party in California. They enter into a purchase contract for a ton of California's finest. At some point a dispute arises over the contract and one party decides to take the other party to federal court under diversity jurisdiction.

How will the court proceed/decide?

Name and discuss at least three principles of communication (as discussed in the textbook). Explain detailed elements of each of the principles you have chosen. Also, respond to the following question: Do you think communication is essential in business for people oriented and technical career success? 150 words

Communication Principles

A more sophisticated understanding of how communication operates begins with some fundamental principles.

Communication Is Unavoidable A fundamental axiom of communication is “One cannot not communicate.”¹⁷ As you will learn in Chapter 4, facial expression, posture, gesture, clothing, and a host of other behaviors offer cues about our attitudes. The notion that we are always communicating means we send messages even by our absence. Failing to show up at an event or leaving the room suggests meaning to others. Because communication is unavoidable, it is essential to consider the unintentional messages you send.

Communication Is Strategic Almost all communication is aimed at achieving goals. On the job, the most obvious type is instrumental communication, or messages aimed at accomplishing the task at hand. Your manager is communicating instrumentally when she says, “I need that report by noon,” and you are pursuing instrumental goals when you ask, “How long does the report need to be?” People are not always direct in their communication about instrumental goals. Saying, “Wow—look at the time!” could be an implicit message designed to accomplish the task of ending a conversation. Furthermore, in a negotiation, your “final offer” may actually be a bargaining ploy to get a better deal.

A second set of goals involves relational communication, or messages that shape and reflect the way people regard one another. Building positive relationships is not just about being sociable; a positive climate in the workplace also helps us accomplish instrumental goals. Conversely, a negative relationship can make it difficult, or even impossible, to accomplish the task at hand.

Virtually all messages contain both instrumental and relational dimensions. When a customer service representative asks, “How can I help you?” the instrumental nature of this question is obvious. But the way the question is asked shapes the tenor of the relationship between the rep and the customer—rushed or deliberate, sincere or phony, friendly or unfriendly.¹⁸

A third, less obvious reason we communicate involves identity management, which is the practice of presenting yourself in ways that produce a preferred image and distinctive sense of self. To understand this concept, list 10 words or phrases that describe the way you would like others to see you on the job. Your list probably includes terms such as competent, trustworthy, and efficient. (Be sure to complete your own list before reading on.) Taken together, the attributes on this list (and many others) make up the professional identity you want to create. Next, think about the ways you communicate, both verbally and nonverbally, to get others to accept your identity. If being calm under pressure is part 7of your preferred identity, what do you say or do to project that quality? If you want others to see you as knowledgeable, how do you communicate to create that impression?

As these examples show, communication is often strategic; in other words, we intentionally craft messages for the purpose of achieving instrumental, relational, and identity goals. However, we do not always realize that we are being strategic in our communication. Think about the last time you met a new person. You probably did not have the following thoughts running through your mind: “Must look confident and friendly! Firm handshake! Direct eye contact! Remember to smile!” While many of these behaviors are performed subconsciously, crafting a thoughtful strategy to achieve your goals can boost the odds you will succeed.

The authors of this book suggest a variety of communication strategies you can use to achieve your goals and the goals of the organizations with which you are involved. Many of these strategies focus on specific work-related contexts, such as interviews, meetings, and presentations. Others will be useful in almost every professional context where you want to enhance your professional identity, manage relationships, and get the job done most effectively.

At first, the notion of strategic communication might seem unethical. In reality, communicating purposefully is not necessarily dishonest. For example, organizational spokespersons must be strategic in how they phrase their messages when communicating with the public during a crisis event. If family members are grieving over the loss of a loved one due to a workplace accident, a spokesperson may strategically choose to acknowledge that they are hurting, rather than saying, “I know how you feel.” The guidelines on pp. 22–24 show that it is possible to be strategic while still respecting others’ rights and needs.

Communication Is Irreversible At one time or another, everyone has wished they could take back words they regretted uttering. Unfortunately, this is not possible. Our words and deeds are recorded in others’ memories, and we cannot erase them. As the old saying goes, people may forgive, but they do not forget. In fact, the more vigorously you try to erase an act, the more vividly it may stand out.

Communication Is a Process It is not accurate to talk about an “act” of communication, as if sending or receiving a message were an isolated event. Rather, every communication event needs to be examined as part of its communication context. As an example, suppose your boss responds to your request for a raise by saying, “I was going to ask you to take a cut in pay!” How would you react? The answer probably depends on several factors: Is your boss a joker or a serious person? How does the comment fit into the history of your relationship—have your boss’s remarks been critical or supportive in the past? How does the message fit with ones you have received from other people? What kind of mood are you in today? All these questions show that the meaning of a message depends in part on what has happened before the message. Each message is part of a process: It does not occur in isolation.

Communication Is Not a Panacea Panacea comes from the Greek word panakeia, meaning “all-healing.” Just as alchemists during the Renaissance believed there was an elixir that would give eternal life, some individuals today believe that communication is a cure-all for all problems. Although communication can certainly smooth out the bumps and straighten the road to success, misunderstandings and ill feelings may still occur.¹⁹ Even effective communication cannot solve all problems. In some situations, the parties may understand one another perfectly yet still disagree. These limitations are important to understand as you begin to study communication on the job. Boosting your communication skills may increase your effectiveness, but improvements in those skills will not be a remedy for every situation that you encounter.

Identify McDonald's competitive advantage in its primary industry. (its primary industry is the one in which it has the most sales).
Evaluate McDonald's against the four generic building blocks of competitive advantage:
-efficiency
-quality
-innovation and
-responsiveness to customers.
(preferably typed)