. Describe social loafing. What can be done in an educational and a workplace setting to minimize social loafing?
In: Operations Management
Pilgrim Bank (A): Customer Profitability
How much do profits vary across customers?
Are online customers more profitable than offline customers?
What is the role of customer demographics in comparing online and offline profitability?
What is your recommendation to the senior management team in terms of Pilgrim Bank’s online channel pricing strategy?
Should the bank charge fees, offer rebates, or do nothing in regards to pricing for online channel use? Why?
In: Operations Management
Detroit Symetrix conducted several tests in Group decision making. In one scenario they conducted a video and then used question and answer data to facilitate decision making by identifying the problems and generating a score for the solutions. Some groups helped in preventing the discussion being dominated by a single person and hence, allow the silent members, who are quite shy, to speak out their ideas in the group. The objective to bring up key issues in the presence of senior management and even the CEO cabinet remained but received much opposition, argument and even denial of evidences placed forth. Conflicts among the group members by enabling everyone to pen down his/her thoughts about the problem and later discuss it with the entire group did reach to the consensus solution. One of the main advantages of junior level staff and middle managers to provide an equal opportunity to speak out their minds and write down their ideas and discuss with the group members.
14. Provide three examples why you would think this is a good thing for organization.
15. Provide three examples why you think this could have a negative impact to the organization.
16. If you were the CEO of the organization how would you structure these kinds of sessions?
In: Operations Management
DETOMEHR Inc has a structure that aligns its people and resources first to Human Resources and then to its Consulting Platform. The company has placed a lot of effort into the design of their organization based on the belief that the design has a great impact on the organization's functioning and efficiency. It has three core services: Analytics, Engineering and Defense Services. There is one unique fact about the three core services. While Analytics (brings in $50M) and Engineering ($75M) placements are conducted with Human Resources taking the lead in qualifications and employee capability assessments, Defense Services ($150M) are 100% controlled by 3 of the 23 partners in the company.
17. Where do you think problems can develop in the organization under such an organization structure?
18. What are the advantages of such a structure?
19. What do you think one of a few problems the CEO of DETOMEHR Inc will have to confront as he/she manages the company.
In: Operations Management
Discuss at least three ways of first recognizing and three ways of managing cultural differences on global projects.
In: Operations Management
Final Scenario
You're a recent graduate of Champlain College and landed a great job in New York as a junior financial analyst for Chuck Schwable, a leading investment firm whose name bears no resemblance to a well known investment firm. Schwable has recently been hired by Giggle, a leading tech giant, to provide some capital budgeting recommendations for a major building project in downtown Manhattan. This is it...it's your big chance to make a great first impression and show off the skills you gained in your MGMT 240 finance class.
The senior financial analyst in your office asks you to provide a general synopsis of three common capital budgeting techniques: payback analysis, discounted cash flows analysis, and throughput analysis. Your synopsis will be presented to a small group of very important Giggle stakeholders who know nothing about capital budgeting.
For your synopsis (use fictitious data, if applicable):
please example with numbers
In: Operations Management
In: Operations Management
Who are the key partners of an electrical service business? What kind of partnerships/vendors would you need to have in order to run an electrician business successfully and efficiently?
In: Operations Management
Fox 5 network keeps a communication platform for its employees. It is a complex and dynamic process, but early models focused on a one-way transmission of messages from employees to Managers. The platform consists of an information source feed encoded a message and delivered it through a selected channel to a designated receiver. The Chief Information Officer emphasized relationships between source and receiver and suggested that the more highly developed the communication knowledge and skills of sources and receivers, the more effectively the message would be encoded and decoded. The Chief Operations Officer acknowledged the importance of the communication culture in which communication occurs, the attitudes of senders and receivers and strategic channel selection is often used in every day communication, sidelining division meetings. This allows formal communications planning and implementation to not be an issue.
10. Provide three examples in liabilities employees can face under this kind of communication platform of Fox 5.
11. In your opinion do you think, employees are happy about the platform specific and isolated setup of communication model.
12. Provide three examples to your preferred type of a communication mode that can work at Fox 5.
13. Where would you think the CEO of Fox 5 would find extreme difficulty in communicating to his Fox 5 employees?
In: Operations Management
Rose Hernandez's infant died shortly after delivery at the Happy
Birthing Center. Discovery will reveal the following facts:
The death of the infant is attributable to the negligence of Dr.
Jones, the physician who attended Ms. Hernandez at the Center
during delivery. The death was caused in part by the infant's
aspiration of meconium into the lungs. Although the Center is
equipped to suction meconium and other materials from a newborn's
throat, it is not equipped to perform the tracheotomy required to
suction meconium from the lungs. To receive a tracheotomy, the
infant would have to be transferred to the hospital. Even if the
infant had been transferred, it would probably have suffered brain
damage due to oxygen deprivation before the procedure could have
been undertaken.
Dr. Jones had a spotless record, but over the two weeks preceding
the incident he had appeared at the hospital smelling of alcohol
and evidencing other symptoms of intoxication. He was apparently
having marital problems at the time. Nurses at the hospital had
reported this behavior to their supervisor and had watched the
physician's work very carefully. The nurse supervisor had reported
the situation to the Chief of OB/GYN, who said he would look into
it. Ms Hernandez noticed the smell of liquor on Dr. Jones breath
during labor, and was upset by this. DR. Jones has also dropped his
malpractice coverage, a fact of which the hospital is aware.
The nurse midwife at the Center had observed that Dr. Jones acts
were questionable, but she had not intervened because she knew of
his excellent reputation. She knew that doctors were resentful of
the independence of nurse midwives at the Center, and she believed
she could compensate for his mistakes during delivery. By the time
she realized the extent of Dr. Jones intoxication and took over the
delivery, it was too late.
In exploring the relationship between Hapless Hospital and the
Happy Birthing Center a complicated connection emerges. The
hospital found that it needed to increase its patient census. It
participated in the establishment of the Happy Birthing Center. The
hospital receives a percentage of the profits of the Center.
The Center is located in a former convent one block from the
Hospital. The hospital owns the building and rents it to the
Center. This particular birthing center, according to its
promotional literature, offers both a home-like setting for the
delivery of your child and the security of the availability of
back-up physicians and hospital care. The Center is separately
incorporated and has its own Board of Directors. It is totally self
governing and is solely responsible for staff, provision of
equipment, and policy.
The phone listing in the Yellow Pages describes the Hospital as a
cooperating hospital that will provide care for mother and child if
needed. Hapless has a contract with the Center requiring the Center
to establish a screening program that will exclude high-risk
patients and that doctors attending patients at the Center have
privileges at Hapless Hospital. The Hospital allows employees of
the Center to participate in the hospital s group health and
pension plans. Nurses from the Hospital moonlight at the Center.
When they do so, they receive a separate paycheck from the
Center.
Although the Center's by-laws provide for a committee to review the
qualifications of physicians who attend at the Center, it has
instead relied on the hospital's review of qualifications because
the Hospital has a better opportunity to review credentials and
performance. It is not clear that the Hospital is aware of this;
while it does notify the Center of the suspension, denial or
revocation of privileges (pursuant to the above mentioned
contract), it does not provide the Center with information used in
investigations.
Ms. Hernandez wishes to sue for damages for the death of her
infant. Who, if anyone should she sue? Describe your theories based
on the information discovered. Against whom, or which entity, if
any, would she likely recover and why?
In: Operations Management
imagine you have graduated from UCD, you have been hired by a business as a Manager over a specific function. You have six direct reports assigned to you. Today is your first day on the job. Your Manager has asked to meet with you late today – she has stated that in your meeting late this afternoon she would like to have you review your plan with her on how you will lead and manage your department. You know that getting off to a strong start is very important. You have only briefly met your direct reports, but have gained a strong sense that they are eager to get to know you and provide direction going forward. You know that their last manager was as one of them stated to you, “a real disaster!”
Consider the following questions and use them as you build the plan you will review with your manager later today:
In: Operations Management
Share a current example of a health care reform imitative being considered at the federal or state level. What does current peer-reviewed literature from the last three years say on this topic?
In: Operations Management
Two different forecasting techniques (F1 and F2) were used to
forecast demand for cases of bottled water. Actual demand and the
two sets of forecasts are as follows:
| PREDICTED DEMAND | |||
| Period | Demand | F1 | F2 |
| 1 | 68 | 62 | 64 |
| 2 | 75 | 66 | 62 |
| 3 | 70 | 71 | 70 |
| 4 | 74 | 67 | 73 |
| 5 | 69 | 73 | 76 |
| 6 | 72 | 67 | 79 |
| 7 | 80 | 73 | 79 |
| 8 | 78 | 77 | 80 |
a. Compute MAD for each set of forecasts. Given
your results, which forecast appears to be more accurate?
(Round your answers to 2 decimal place.)
| MAD F1 | |
| MAD F2 | |
F1 ,F2 , None (pick one) appears to be more
accurate.
b. Compute the MSE for each set of forecasts.
Given your results, which forecast appears to be more accurate?
(Round your answers to 2 decimal
places.)
| MSE F1 | |
| MSE F2 | |
F2 , F1 , None (pick 1) appears to be more
accurate.
c. In practice, either MAD or
MSE would be employed to compute forecast errors. What factors
might lead a manager to choose one rather than the other?
Either one might already be in use, familiar to users, and have
past values for comparison. If (Click to
select) tracking signals control
charts are used, MSE would be natural;
if (Click to select) tracking
signals control charts are used, MAD would be
more natural.
d. Compute MAPE for each data set. Which forecast
appears to be more accurate? (Round your intermediate
calculations to 2 decimal places and and final answers to 2 decimal
places.)
| MAPE F1 | |
| MAPE F2 | |
F1, F2 ,None (pick 1) appears to be more accurate.
In: Operations Management
Joe is a 25 year-old single worker who receives no coverage for health care from his employer. Joe has a non-fatal medical condition that can be treated at a price of $60 per treatment. Discuss how the out-of-pocket cost that Joe pays for health care will change if he switches jobs to a new employer that offers health care coverage with each of the options below. (12 points, 4 points each)
A. a $250 per year calendar-year deductible.
B. a 75/25 participating deductible in which the insurer pays three-quarters of the cost.
C. an HMO that satisfies the traditional federal standards for qualification with a $20 copay
In: Operations Management
2.)Why is it difficult for labor negotiators to switch from traditional to integrative bargaining? What recommendations would you make for negotiators trying to make this switch? Why is it more difficult for union negotiators to make this change compared to company negotiators.
In: Operations Management