Explain 4 differences in human resource's approach to expatriate employees.
In: Operations Management
Jill Bartok is a line supervisor for an East Coast center for Speedy Delivery Services. This high-speed delivery company has both national and international deliveries ongoing continually. The area where Jill works is secured and monitored. Loaders and handlers process thousands of parcels every day. Jill has four crews whose shifts normally overlap. Crew 2 has the 3 PM to midnight shift. Bob Carnaghan is the crew chief and is responsible for the orderly flow of packages from the receiving dock to the shipping dock. This includes packages that have to be shipped out from the local franchise shipping stores. Jill receives a note from Jim Ferguson, crew chief of Crew 3, that a small access door that should usually be locked has been found unsecured for the past two nights just after the start of the 11 PM to 8 AM shift. The security camera in that area does not quite cover the door itself. There have been no other reports of problems in that area. Review of the security tapes shows normal flow of workers in and around the door for the past two nights. Jill is concerned that the door may have been left unsecured prior to being found open by Jim Ferguson. The door opens to a hall that connects to the employee break room that is not in a secured part of the facility. Jill decides to go to HR to discuss possibilities.
Is there a security problem? If yes, is it a major problem? What actions, if any, should HR take?
In: Operations Management
Discuss two legal matters that Comcast has been involved in concerning its unethical behavior. I must have two paragraphs.
In: Operations Management
The Teamsters Union is attempting to organize the drivers at We Haul trucking company. Workers who favor a union have been using the lunchroom to hand out petitions and urge other drivers to sign authorization cards. The company posts a notice in the lunchroom: “Many employees do not want unions discussed in the lunchroom. Out of respect for them, we are prohibiting further union efforts in this lunchroom.” Is this sign legal?
FedEx gave Marcie Dutschmann an employment handbook stating that (1) she was an at will employee, (2) the handbook did not create any contractual rights, and (3) employees who were fired had the right to a termination hearing. The company fired Dutschmann, claiming that she had falsified delivery records. She said that FedEx was retaliating against her because she had complained of sexual harassment. FedEx refused her request for a termination hearing. Did the employee handbook create an implied contract guaranteeing Dutschmann a hearing?
Peter Oiler was a truck driver who delivered groceries to Winn-Dixie stores. He revealed to his boss that in his free time he liked to dress as a woman, even though he was happily married to a woman. Oiler had been diagnosed with transvestic fetishism with gender dysphoria and a gender identity disorder. Winn-Dixie fired him for fear that, if customers found out, they would go elsewhere to buy their groceries. Does Oiler have a claim against Winn-Dixie?
Ryan could not stay awake at work—and was unable to remember and keep track of key parts of his job. When questioned, he told his boss that he had sleep apnea, a sleep disorder that causes a person to stop breathing during sleep. His report from his doctor said that it was possible Ryan did have sleep apnea, but there was no definitive diagnosis because Ryan refused to take the necessary tests. The report also said that Ryan’s sleepiness could be caused by bad habits, like irregular sleep times, a poor diet, and heavy caffeine consumption. What legal obligations does his employer have to Ryan? Can Ryan be fired?
In: Operations Management
Kaizen is a Japanese term for continuous improvement in all aspects of an entity’s performance, at every level. The philosophy of Kaizen seeks to involve all levels of employees, encouraging suggestions for small incremental improvements across all areas of the business which over time have a major impact. In a manufacturing context, processes are standardized, assessed and then improved, with the ultimate result being decreased waste and increased productivity.
Deming suggested a cycle of continuous improvement called the PDCA, which was a result of the need to link the manufacture of products with the needs of the consumer along with focusing departmental resources in a collegial effort to meet those needs.
Th Juran Quality Trilogy developed an approach for cross-functional management that comprises three legislative processes: quality planning, quality control and quality improvement.
How do you think these three focus differ or coincide and how this adapts to the late and most modern quality philosophies?
In: Operations Management
QCE18-3 How Do Business Processes and Information Systems Relate?
Explain how information systems and business processes differ. Give an example, other than one in this text, of a business process that uses two or more information systems. Give an example, other than one in this text, of an information system that is part of two or more business processes. Explain how the relationship of business processes and information systems is many-to-many.
EXPLAIN. Include all examples requested please. Thoroughly explain where required for thumbs up. Otherwise thumbs down as incomplete.
Thanks.
In: Operations Management
ZZ Tire Company started as retail installer of tires on cars 10
years ago. They now have 400 retail stores, installing about 10,000
tires per store per year and selling a total of 4 million tires. 5
years ago, they decided to start manufacturing their own tires to
sell in their retail locations.
They now have 4 manufacturing plants, making 2 million tires a
year. They made a profit of $170 million dollars. On average, they
make $50 a tire on the tires they manufacture and $35 on the tires
from other manufacturers. Their current growth rate is 12% a year,
and they are only located in the 10 southeastern states. Their
current customer satisfaction rating is 85%. They are also starting
to do research on making a tire that increases gas mileage in cars.
Currently, they are using the same type of machines in the factory
since the beginning and still use the same type of machines in
their installation locations.
Do a basic balanced scorecard evaluation where you go through the
four areas (learning and growth, internal business process,
customer, and financial perspectives) and provide management some
ideas for improvement. You are allowed to estimate and make
assumptions about the company.
In: Operations Management
6. Why is the AppleWatch called “an iPhone” killer? Why would Apple want to “kill” the iPhone by creating a new device?
In: Operations Management
In: Operations Management
In: Operations Management
In: Operations Management
The product design group of Iyengar Electric Supplies, Inc., has determined that it needs to design a new series of switches. It must decide on one of three design strategies. The market forecast is for
200,000
units. The better and more sophisticated the design strategy and the more time spent on value engineering, the less will be the variable cost. The chief of engineering design, Dr. W. L. Berry, has decided that the following costs are a good estimate of the initial and variable costs connected with each of the three strategies explained below.
Low-tech:
a low-technology, low-cost process consisting of hiring several new junior engineers. This option has a fixed cost of
40,000
and variable-cost probabilities of
0.5
for
$0.54
0.1
for
$0.49
and
0.4
for
$0.47
Subcontract:
a medium-cost approach using a good outside design staff. This approach would have a fixed cost of
60,000
and variable-cost probabilities of
0.70.7
of
$0.52
0.2
of
$0.47
and
0.1
of
$0.37
High-tech:
a high-technology approach using the very best of the inside staff and the latest computer-aided design technology. This approach has a fixed cost of
85,000
and variable-cost probabilities of
0.90
of
$0.39
and
0.1
of
$0.38
What is the best decision based on an expected monetary value (EMV) criterion?
(Note:
We want the lowest EMV, as we are dealing with costs in this problem.)
High-tech
Subcontract
Low-tech
In: Operations Management
What is Marvel’s business model (business divisions and their roles and interplays of activities in each division)? In your view, what strategic direction should Marvel Enterprises’ Vice Chairman Peter Cuneo and his colleagues pursue? Why? How?
Why was Marvel’s turnaround so successful? Would you characterize that success as a fluke? Or do you view it as sustainable? Why? How?
How important are each of Marvel’s three divisions – comic books, toys, and licensing – to its past and future performance?
To what extent is Marvel’s success due to only one character, Spider-Man? How can Marvel develop its lesser-know characters?
Case Discussion (Marvel)
In: Operations Management
Due diligence builds from the top down—from knowledge to information to data.
True or False
In: Operations Management
What is the master and servant relationship in collective agreements
In: Operations Management