Questions
1. There are two specific measures that are particularly important in managing the performance of processes,...

1. There are two specific measures that are particularly important in managing the performance of processes, please list and describe.

In: Operations Management

Does a company like Amazon have a long range strategic plan? Or does it adjust to...

Does a company like Amazon have a long range strategic plan? Or does it adjust to the daily market trends within the economy –considering that data/information change within seconds

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QUESTION 1 Information Systems (ISs) allow for teamwork and collaboration regardless of place, time and venue...

QUESTION 1

Information Systems (ISs) allow for teamwork and collaboration regardless of place, time and venue (provided that one has internet connectivity).

In view of the covid-19 outbreak, the social distancing as recommended by the World Health Organization / National Health Ministries of various countries and lock-downs declared nationally and internationally; many business including universities have resorted to working remotely and / or virtually to keep them operational. As students of Information System Strategy, DISCUSS four collaborative software/systems/platforms (learning management system inclusive compulsorily) that you are using to enable you stay connected with your lecturers and colleagues for teaching and learning to take place.  

NB: -Referencing should be provided using APA style. -minimum of three pages.

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How exactly is forecasting utilized in business operations? (Hint: use the example of warehousing distribution)

How exactly is forecasting utilized in business operations? (Hint: use the example of warehousing distribution)

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1. Culture - how is it defined and why does it matter? 2. What does this...

1. Culture - how is it defined and why does it matter?

2. What does this mean exactly? Let's discuss how this shows up in our work and home life

3. A culture of feedback - How good are you at giving feedback? How good are you at receiving it?

4.When was the last time your direct report or supervisor gave you feedback? How did it feel? When was the last time you gave feedback? How did it feel?

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Why is sustainability so important to a company's bottom line (financial sheet)

Why is sustainability so important to a company's bottom line (financial sheet)

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Global Logistics From the word "MANAGEMENT", develop 15 Nouns (name of a person, place or thing)....

Global Logistics

From the word "MANAGEMENT", develop 15 Nouns (name of a person, place or thing). Avoid plurals, acronyms, abbreviations)

Makeup words that is a NOUN from the term 'Management'. A now is the name of a person, place or thing. Verbs, abbreviations, plurals are NOT allowed.

Example: Man is coined from Management

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Define three sociological theories that may explain crime and determine which theory you find most likely...

  1. Define three sociological theories that may explain crime and determine which theory you find most likely to explain crime today.
  2. What would our society be like if we suddenly developed a foolproof method of determining at birth a person’s probability of becoming a criminal in the future? Explain your reasoning.

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what are some of the main features of FEMA’s National Hurricane Program and offer some suggestions...

what are some of the main features of FEMA’s National Hurricane Program and offer some suggestions for improvement?

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Question one: (25 marks) (Word count 200 words) Imagine you are a manager in an organization...

Question one: (Word count 200 words)

Imagine you are a manager in an organization and one of your employee is in a meeting with you to discuss a situation that he faces at work:

“Sir, can I have 10 minutes of your time? ….. My name is Racha and I’m facing a problem with one of my colleague Ahmed , we are supposed to be working together on a project to market and sell one of our brands, one of our potential customer was asking for detailed information and presentation of our brand product, Ahmed and myself discussed what to do on the phone the beginning of the week to prepare the presentation and to divide the work between us, I believe that we agreed on who is going to do what in the presentation and on parts of the required written document to be sent to the customer.

The set date to meet with the customer is at the end of the week-after two days- I called Ahmed yesterday to make sure that his part is done to add to my part to complete the document and the presentation, but when I called him to inquire about work, he answered me in a way I didn’t like, and said that some of that we agreed on-in our phone conversation- was not his responsibility and it was my responsibility – although I recall from our conversation- that it is his responsibility not mine.

Also he talked to me in a way – I don’t sir how to describe it- like he is ordering me to do things, this is how I felt it.

I think I did my part and he is not working enough to complete his, and now I have to do his part and it is huge and I can’t finish it in two days or we have to postpone the meeting with the client and might lose the contract.

I feel that I’m being treated in a different way than my other male colleagues in the team, although I work very hard and this not fair to be judged in this way because I’m a female employee.

  1. Use and apply active listening guidelines to solve this situation- use examples from the case.
  2. In your opinion why we use active listening in the above situation- use examples related to the case above.

Note: need to use example from the case for both answers Part A&B and applying the active listening guidelines for part A.

Active listening guidelines are:

1.Give people your attention.

2.Be ready to paraphrase.

3.Use questions if you do not understand.

4.Acknowledge the other persons feelings.

5.Encourage if the other person appears uncertain.

6. Do not react or respond in other ways until it is clear that the other person has finished.

In: Operations Management

Compare and contrast the concepts of union substitution and union suppression

Compare and contrast the concepts of union substitution and union suppression

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Case 2 Running Free Dog owners constitute a large target market. Most members share something in...

Case 2 Running Free Dog owners constitute a large target market. Most members share something in common: the desire to let the pet run free and unfettered. If other friendly dogs are nearby and want to play—all the better. The Running Free Dog Park was created to meet this need for owners in the greater Atlanta area. Out-of-home advertising can be the critical component of an IMC program and, in some cases, the primary medium. To help launch the new venture, a local advertising agency created a feeling of expectancy and mystery with a “Running Free Dog Park” campaign. The first billboard displayed a dog tied up with a leash; however, it was only a partial picture. The unfinished nature of the image helps capture interest. Next, the same dog is shown with an unfastened leash and the word “running” appears beneath the pet. In the final billboard, the dog appears unfetters, the leash is gone, and the message “Running Free Dog Park” appears. The billboard displays the services offered, the website address of the park, and the location of the park. In addition to billboards, street kiosks and bus wraps were used to get the message out. Three unleashed dogs in the grass of a park. A dog park can be marketed as a place for pets to run free. The early results of the campaign were positive. Many dog owners became aware of the new park. What followed represented common challenges in marketing communications: sustaining initial interest, moving consumers to action, and building repeat business. In this next phase, dog owners needed to be encouraged to try the facility. They should be led to believe that the price of entry was a value. Then, over time, they can be enticed to make return visits and to offer word-of-mouth referrals to other pet owners. Only if these objectives can be attained will the initial success of the Running Free campaign become validated. 7-48.Define the marketing goals for the second phase of the Running Free Dog Park promotional efforts.

7-49.How would the three-exposure hypothesis or recency theory apply to this advertising program in its initial stages? What about the second campaign after consumers are aware of the dog park?

7-50.Which traditional advertising media should the marketing team use for the second campaign? Discuss the pros and cons of each in terms of the Running Free Dog Park campaign and the desire to stimulate trial usage.

7-51.How could social media and nontraditional media be used to supplement a traditional media campaign in this circumstance?

7-52.Design a newspaper ad and an out-of-home ad that will be placed at Little League baseball parks in the area. Explain why having these two ads in different media is better than having two ads within the same media.

In: Operations Management

Problem 13: Sam's Cat Hotel operates 52 weeks per year, 6 days per week, and uses...

Problem 13: Sam's Cat Hotel operates 52 weeks per year, 6 days per week, and uses a continuous review inventory system. It purchases kitty litter for $11.70 per bag. The following information is available about these bags.

Demand = 90 bags/week

Order Cost= $54/0rder

Annual Holding cost = 27% of cost

Desired cycle-service level = 80%

Lead time = 3 weeks (18 working days)

Standard deviation of weekly demand = 15 bags

Current on-hand inventory is 320 bags, with no open orders or backorders.

Suppose that Sam's Cat Hotel in Problem 13 uses a P system instead of a Q system. The average weekly demand is d = 90 bags and the standard deviation of the weekly demand is σ= 15 bags.

a. What P (in weeks) and T should be used to approximate the cost trade-offs of the EOQ?

b. How much more safety stock is needed than with a Q system?

c. It is time for the periodic review. How much kitty litter should be ordered?"

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Discuss the contribution of Frederic Taylor, Frank & Lillian Gilbreth, Henri Fayol, and Elton Mayo to...

Discuss the contribution of Frederic Taylor, Frank & Lillian Gilbreth, Henri Fayol, and Elton Mayo to management revaluations. Please explain the applications of their managerial approaches

Q6: Discuss structured problems, programmed decisions, unstructured problems, and nonprogrammed decisions- Give examples. (200-250 words)

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2. A Multi-Item (Summated Scale) Consist of a number of closely related items (questions or statements)...

2. A Multi-Item (Summated Scale) Consist of a number of closely related items (questions or statements) whose responses are combined into a composite score to measure a construct. Explain the benefits of measuring a construct with a multi-item scale as opposed to a single item scale in the context of an interview or questionnaire

3. Explain what is wrong with the following interview question and propose a solution to the problem you identify (i.e., re-write the question). (4 points)

a. Considering the high rate of childhood obesity and the fact that many Canadians eat fast food, don’t you think that fast food advertising in Canada should be banned?

b. Given the increased incidence of morbidity and mortality associated with gun ownership would you support increasing regulation of gun ownership and increased security in gun storage?

4. We are developing an online test to give to job applicants to measure their suitability for a sales position and one of key attributes for a good salesperson is ‘proactiveness’. To measure this, we have decided to use 24 different questions. Explain how you would use split-half reliability to ensure the questions were a reliable measure?

5. We are developing an online to give to job applications to measure their suitability for a sales position and one of the key attributes for a good salesperson is emotional intelligence. We plan to use Trait Emotional Intelligence Questionnaire (TEIQue) to measure emotional intelligence. Explain how and why you would use convergent validity to validity the TEIQue before using it?

6. An IT company operating in Atlantic Canada with 4 locations (Charlottetown, Halifax, Moncton, St. Johns) has seen its profits drop in recent years due to decreasing sales numbers. The company’s CEO believes that this is due to employees’ poor sales skills and has hired you to help address this problem. You perform design an experiment where half the sales staff at each location receive three weeks of sales training in the straight-line selling system. After training is completed, you track sales in both stores over a period of six months to assess the impact of sales skills training on store performance. Answer the following:

a. State an appropriate null hypothesis. (1 mark)

b. State an appropriate alternative hypothesis. (1 mark)

c. Describe a Type I error in the context of this study. (1 mark)

d. Describe a Type II error in the context of this study. (1 mark)

e. What is an important step that should have been completed before the experiment was designed? (1 mark)

f. Identify the dependent, independent and mediator variables

7. Comment on the descriptive statistics (i.e., means, standard deviations) and internal consistency reliabilities in the table below adapted from Erdogan and Bauer (2009) and summarize the correlation results, taking into account the strength, direction, and statistical significance of the bivariate relationships. (6 points)

In: Operations Management