Questions
CPG Bagels starts the day with a large production run of bagels. Throughout the morning, additional...

CPG Bagels starts the day with a large production run of bagels. Throughout the morning, additional bagels are produced as needed. The last bake is completed at 3 p.m. and the store closes at 8 p.m. It costs approximately $0.20 in materials and labor to make a bagel. The price of a fresh bagel is $0.60. Bagels not sold by the end of the day are sold the next day as “day old” bagels in bags of six, for $0.99 a bag. About two-thirds of the day-old bagels are sold; the remainder are just thrown away. There are many bagel flavors, but for simplicity, concentrate just on the plain bagels. The store manager predicts that demand for plain bagels from 3 p.m. until closing is normally distributed with a mean of 60 and a standard deviation of 27.

b. Suppose that the store manager is concerned that stockouts might cause a loss of future business. To explore this idea, the store manager feels that it is appropriate to assign a stockout cost of $5 per bagel that is demanded but not filled. (Customers frequently purchase more than one bagel at a time. This cost is per bagel demanded that is not satisfied rather than per customer that does not receive a complete order.) Given the additional stockout cost, how many bagels should the store have at 3 p.m. to maximize the store’s expected profit? (Round your answer to the nearest whole number.)

To maximize the store's expected profit ___?

c. Suppose the store manager has 98 bagels at 3 p.m. How many bagels should the store manager expect to have at the end of the day? (Round your answer to the nearest whole number.)

Expected left over inventory ___?

In: Operations Management

Consider the following short cases. Connect each case with one of the three location techniques we...

Consider the following short cases. Connect each case with one of the three location techniques we talked about in class (linear programming, centroid or factor rating), answer the related question and explain why:

Lynn, Inc. is trying to locate a customer service center in a suburban area. They have population data for the various suburbs and villages around their area. They are interested in locating the center centrally with minimum distance between customers and the service center. In this technique two factors come into play – distance and _______. What is the missing word?

  1. Fran, Inc. is trying to locate a distribution center for their products that they distribute to retail stores. Shipping cost is a major concern and the firm would like to minimize it. In this technique two factors come into play – shipping cost and ______. What is the missing word?
  2. Orch is an insurance company that wants to relocate its headquarters. Managers are concerned with a number of items including education system, quality of life, tax rates and many others. There are two parts to the quantitative evaluation of this situation – they are ______ and _______ .

In: Operations Management

Delicious Candy Company manufactures three types candy bars-Chompers, Smerks, and Delicious Chocolate. All three candies come...

Delicious Candy Company manufactures three types candy bars-Chompers, Smerks, and Delicious Chocolate. All three candies come in one-ounce size while Delicious Chocolate also comes in a one pound minibar bag. The basic ingredients used are chocolate, peanuts, and caramel. Delicious Chocolate is all chocolate, while Chompers consists of chocolate and caramel, and Smerks consists of chocolate, caramel and peanuts. Chompers’ recipe allows for the amount of caramel to be anywhere between 18% and 28% of the candy bar’s weight with chocolate making up the rest. Smerk’s recipe calls for an equal amount of caramel, and peanuts, with chocolate making up between 20% and 40% of the bar’s weight For each one-ounce bar, labor and packaging costs $0.012 while labor and packaging for the one-pound bag costs $0.039. The company has production facilities for making up to 20,000 one-ounce bars and up to 1000 one-pound bag daily. Delicious has contracts to produce at least 3000 one-ounce bars of each type of candy daily. Also the difference between the Chompers and the number of Smerks produced must be less than 10% of the total number of Chompers and Smekers made. The present prices for chocolate, caramel, and peanuts are $1.60, $0.95, and $1.40 per pound respectively. The company has contracts which will supply it with at least 1,000 pounds of chocolate, exactly350 pounds of caramel, and at most 500 pounds of peanuts daily. The company currently sells Chompers one-ounce bars for $ 0.14, Smerks one-ounce bars for $0.16, Delicious Chocolate one-ounce bars for $0.15, and Delicious Chocolate one-pound bags for $2.30. Formulate a linear program that would determine the optimal daily production schedule and ingredients required. (HINT: Variables must be established for each product type and the amount of each ingredient in each product.

In: Operations Management

Control Charts for Variables vs. Charts for Attributes HW: Comment the following statement! Sometimes, the quality...

Control Charts for Variables vs. Charts for Attributes
HW: Comment the following statement! Sometimes, the quality control engineer has a choice between variable control charts and attribute control
charts.

In: Operations Management

Scenario: You are CHRO at a large IT firm. Many employees are moonlighting (using company resources...

Scenario: You are CHRO at a large IT firm. Many employees are moonlighting (using company resources to work on side jobs), looking for work elsewhere, jockeying for political power, and behaving unethically. Around the time you become fully aware of these issues, the CEO suggests a widespread, heavy-handed performance appraisal/disciplinary program. Since you are not sure these behaviors are attributable to one or two “bad apples spoiling the bunch”, explain how you would plan for and execute strategic organizational change.  

Be sure to:  Consider the role of ethical leadership in creating an ethical culture

 Define organizational culture

 Describe the 3 factors that lead to culture formation and perpetuation

 Describe the factors necessary to change this organization’s culture to one of ethical productivity

In: Operations Management

4. Many private security companies perform tasks similar to public law enforcement. Because of this, many...

4. Many private security companies perform tasks similar to public law enforcement. Because of this, many security companies’ human resources departments seek applicants with similar backgrounds and experience that public law enforcement also desires. In a 500-word response, identify the skills and experience human resource managers in private security would seek in their applicants. Provide and explain two qualities of private security that would make the job more attractive to applicants than the public law enforcement. Provide and explain to issues or challenges human resource managers might face in applicants selecting private security over public law enforcement.

In: Operations Management

3. Many private security companies perform tasks similar to public law enforcement, and, because of that,...

3. Many private security companies perform tasks similar to public law enforcement, and, because of that, much of the training of private security personnel is comparable to that of public law enforcement. In a 500-word response, compare and contrast the similarities and differences between the two entities. While much of their initial training may be similar, ongoing training for each entity is different. Evaluate the ongoing training of private security compared to public law enforcement. Critique three issues that cause shortfalls in private security and suggest ways these companies can overcome these shortfalls.

In: Operations Management

For collaborative meetings, should the boss be a part of the process? What should the role...

For collaborative meetings, should the boss be a part of the process? What should the role of the boss be within meetings?

In: Operations Management

i am waiting on the answer com on guys Answer EXACTLY two qualitative question Much has...

i am waiting on the answer com on guys

Answer EXACTLY two qualitative question

Much has been said about the concept of “continuous improvement” and TQM. Please answer the following sub-questions:

  1. What does “TQM” stand for? In your own words, briefly describe what TQM entails for an organization.
  2. Continuous improvement has been advanced by various schools of quality. Deming describes the PDCA (formerly PDSA) wheel. Six Sigma advocates use DMAIC. Pick one of these two quality processes (PDCA or DMAIC) and describe how an organization might use each of its steps to continuously improve quality.

In: Operations Management

Borchers, Inc. build several models of widgets. You’ve been assigned the task of creating an aggregate...

Borchers, Inc. build several models of widgets. You’ve been assigned the task of creating an aggregate production plan based on the data below. Monthly demand is shown for January, February and March. Your firm follows a level production plan with 25 workers and has an outsource vendor that can produce up to 1,000 units a month. The table shows this level production plan (25 workers, 8 hours per day, 20 days per month = 4,000 hours = 4,000 units). Widgets conveniently require 1 hour of labor to produce. Labor costs $30 per hour on regular time (hence, a unit produced on regular time costs $30) and outsourced units cost $45. Inventory costs $5 per unit and backorders cost $10 per unit. Assume your goal is to minimize cost. Please keep ending inventory as low as possible. Complete the table, giving answers for each letter shown. Also, what do I mean when I say an “aggregate production plan”? What makes this plan “aggregate”?

*** You can simply list letters A, B, C, ... and put a number next to each one

January February March
Forecast Sales in units 4,400 5,700 4,000
Beginning inventory 0 A B
Units Required C (should be 4, Y00-beginning inventory) D E
Regular Production (8hrs420 days425 workers) = production 4,000 4,000 4,000
Subcontract - 1,000 maximum F G H
Total Planned Units I (should be 4,000 +F) J K
Ending Inventory L (should be C-I) M N
Ending Backorders Letter O P Q
Costs
Regular Production @ 30 $120,000 $120,000 $120,000
Subcontract @45 R S T
Inventory @ 5 U V W
Backorder @ 10 4 7 Z
Total AA BB CC

In: Operations Management

In your own words, 700 words, write an analysis of Netflix's strategy, and how they implement/executing...

In your own words, 700 words, write an analysis of Netflix's strategy, and how they implement/executing the strategies, and the management decisions.

In: Operations Management

In your own words, 700 words, write an analysis of Amazon's strategy, and how they implement/executing...

In your own words, 700 words, write an analysis of Amazon's strategy, and how they implement/executing the strategies, and the management decisions

In: Operations Management

When you develop a communications plan, research is of course vital. But what should you consider...

When you develop a communications plan, research is of course vital. But what should you consider when you plan it? Think of this in two ways. First, how would you identify the things you need to know from research. Second, what constraints would you have to take into consideration as you zero in on what to do?

In: Operations Management

Your book states to be wary of "gut reactions." Do you agree with this? Why or...

Your book states to be wary of "gut reactions." Do you agree with this? Why or why not? Can you think of any examples where these types of behavioral reactions were advantageous for a company

In: Operations Management

Week 13 | Discussion 1: Empathy - The Misunderstood Skill 5757 unread replies.7878 replies. In the...

Week 13 | Discussion 1: Empathy - The Misunderstood Skill

5757 unread replies.7878 replies.

In the classic novel, To Kill a Mockingbird, Atticus Finch says to his daughter Scout: “If you can learn a simple trick, Scout, you’ll get along a lot better with all kinds of folks. You never really understand a person until you consider things from his point of view – until you climb into his skin and walk around in it.”1

Reference:

Empathy: The Misunderstood Skill

  • When a person becomes defensive, we need a tactic or skill to diffuse the emotional response and translate the conversation to a problem-solving focus. This skill is empathy.
  • Empathy is recognizing and labeling another person’s feelings and thoughts.
  • This technique allows you to focus on facts, not on personality. Emotions are vented and dealt with so a discussion can continue constructively.
  • Empathy is not agreement; it is a reflective technique to encourage open communication. The person witnesses you listening to him or her and will perceive you are trying to respond to his or her issues.

The Differences Between Sympathy, Empathy, and Apathy

  • Sympathy: sameness of feeling; a feeling of approval of, or agreement with, an idea. “You poor thing, I know just how you feel, I had my report rejected, too.”
  • Empathy: the ability to share in another’s emotion, thoughts, or feelings. “I see that you are concerned that the interview didn’t go well.”
  • Apathy: lack of emotion or interest; unconcern or indifference. “It is ridiculous to get so upset over this.”

The Three-Step Process of Using Empathy to Influence Behavior

  • Label the emotion – You seem annoyed about...
  • Restate the content – You seem annoyed about your efforts going unnoticed.
  • Create a transition sentence – You seem annoyed about your efforts going unnoticed. What steps can you take to publicize your work

Answer Part I - Use the following scenario to practice the three-step approach to empathy. Read the scenario, assume you are the team leader, and write an empathetic response using the three-step process.

Scenario

“Why are you giving me such a hard time about being five minutes late for our team meeting? Give me a break! You know that I have responsibilities at home, and it is hard for me to get here on time. I’m 40, and I have a wife and two small sons at home. Do you have to deal with sick kids? Do you have to arrange an emergency babysitter so you can get to class on time? Do you have to fight traffic to get here after working a full day? You would be much more understanding if you weren’t just a kid with no responsibility other than going to classes.”

Answer Part II - Once you have written your response, answer the following questions:

  1. Did you find it hard to provide empathetic responses? Why or why not?
  2. What step was the most difficult?
  3. When would you most likely use the skill of empathy?
  4. Can one make a mistake when using empathy?

In: Operations Management