When interviewing a Customer Service Manager in any industry. What would be the most important aspects of serving customers in the Manager's perspective? I would like a minimum of three aspects, but more would be fine. Rank them in order of importance and explain the reasoning behind their rankings.

Assume you are managing a company division in a country where bribes and kickbacks are “customary.”

• If your company has a code of conduct that prohibits this, how would you deal with locals who “expect” it.
• Note that not following custom puts your company at a disadvantage

Select a company that has chosen one of these options - related businesses, unrelated businesses, and a mix of both.

Describe the company (products and services), including its diversification strategy.  

• Make sure that your description clearly exemplifies the strategy. What is your opinion about their diversification strategy?

Find an example of risk mitigation effort on a project and what are some ways of mitigating risks,300 words or more

Select 5 international clothing brands and make a swot analysis.word count should be 4000 words.please don't copy.ill check the plagiarism.Can u please do it fast(I want all 5 not one)

1. What is an example where introducing more staff to a project could extend the project, rather than shorten it and the technology industry was mentioned as being a field where time is extremely important, what is another industry that relies on speed to remain in the competition? in 300 words or more

Are these advertisements ethnocentric, stereotyping or appropriately using good market research - Toyota’s marketing campaign for its new Camry?  Explain

African-American- This commercial of a black man driving is centered on the theme “strut,” and features an image of a peacock and the entrance music of the wrestler John Cena.

Hispanic- A Latino man enjoys his driving experience so much that he dares to decline a call from his mother, a move that the target audience is meant to see as rebellious.

Asian-American- A father picks up his daughter from baseball practice, a casting decision made to suggest that the Camry brings out the affectionate side of Asian-American fathers.

Transcultural Mainstream’ A schoolboy, a young woman and a bespectacled man are each waiting for someone. Their counterparts are joyful and unworried as they drive with Queen playing.

Choose a company that used ethical universalism to resolve an ethical issue; choose a company that used ethical relativism to resolve an ethical issue and choose a company that used integrative social contracts theory to resolve an ethical issue. Choose a company that used ethical universalism to resolve an ethical issue; choose a company that used ethical relativism to resolve an ethical issue and choose a company that used integrative social contracts theory to resolve an ethical issue.

What are some of the social initiatives(factors) and governance fators adopted by the sports lndustry, for example MLB and Ice Skating teams that are compatible to the Industry.

Why is it that people in the United States (including the authors of this text) tend to be uncomfortable discussing the topic of social class? Do you think social-class mobility is increasing or decreasing in the United States? What are primary means of upward mobility today?

Question 5

What is the importance of collaborative relationships to competition?

Question 7

Assume that you are the director of international marketing for a company producing refrigerators. Select one country in Latin America and one in Europe and develop screening criteria to use in evaluating the countries. Make any additional assumptions that are necessary about you company.

Question 16

Visit the Nestle Corporation website (http://www.nestle.com/) and the Unilever website (http://www.unilever.com/). Compare their strategies toward international markets. In what ways (other than product categories) do they differ in their international marketing?

Chapter 13 – Page 417

Question 5

Discuss product alternatives and the three marketing strategies: domestic market extension, multidomestic markets, and global market strategies.

Question 14

Discuss the characteristics of an innovation that can account for differential diffusion rates.

You are working as a Manager at ABC Company and you manage 10 junior customer service officers. You are interested in taking on more managerial roles and responsibilities. You know that the company has a program dedicated to assisting staff with self-improvement and development, as long as it is in line with the company’s main goals of improving customer service and providing an exceptional experience to all customers. You can see current employees’ skills and knowledge below:

Current 2 senior customer service positions are still vacant. Senior customer service officers’ key responsibility areas:

• Provide guidance to the customer service staff to ensure all customer needs are met.
• Work with the Customer Service Team to deliver optimum service to our internal and external customers within the agreed timeframes.
• Assist in the development of strong working relationships across all departments and raise awareness of the support the Customer Service Team can provide to service delivery.
• Assist with building the capacity and attitude of the customer service staff to provide exceptional customer service.
• Assist with the development and implementation of the Customer Relationship Model.
• Actively participate in developing and implementing customer service systems which will improve the service delivery and enhance the image of ABC.
• Monitor and report on customer service protocols and identify process improvements relevant to Customer Service across the organisation.
• Provide frontline customer service including processing customer requests, receipting and switchboard operation.
• Train staff in all aspects of their Customer Service Officer role and liaise with all departments to provide guidance on our customer service systems.
• Monitor and maintain directories and databases
• Manage the purchase, storage and allocation of stationery for the organisation to ensure adequate supplies are maintained at all times.
• Manage the roster system for all customer service staff.
• To resolve relevant problems and complaints from the public and advise management on system improvements in line with ABC.

1. Research and summaries your findings:
   What regulatory requirements, policies, guidelines, standards and resources should apply?
   
   Here is my answer:
   Normally restraining from deliberately commanding to, or coercing client choices lifestyles, values, plans, or beliefs can be an ideal way to apply.
   - Carrying out research and report findings through the process that is constant with the approved ethical and scientific standards of educational, psychological and social research practices.
   - Representation of professional competencies, experience and training correctly
   - Monitoring, maintenance, and improvement of professional competencies
   - Functioning with the limits of their experience and training
   
   The feedback from my teacher is this answer do not answer the question, which is about legislation or laws that apply to career development.
   Can some one help me out of it?

choose 2 different companies and show it's intensive growth and write it's new and current marketing strategy and products separately