Do not neglect the old for the new. The existing business must not lose priority simply because an innovative idea has been suggested. Successful innovation requires support from the existing business in terms of finance and other resources. However, when assessing risk, you must take into consideration the impact the new activities are likely to have on the existing activities. One aspect of risk assessment should involve determining whether the new ideas/ improvements or innovations will prevent the already successful operations from continuing to operate at the currently accepted level.

Choose an organisation you are familiar with. This might be an organisation you work for or you might need to conduct research into another organisation. Answer the following questions in relation to your chosen organisation, explaining and giving verifiable reasons for your answers:

1. Do you consider that the organisation is prepared to take risks in order to succeed?
2. Why is the concept of risk essential to change, innovation and the marketplace success of organisations?
3. What is the organisation’s attitude toward failure, mistakes and/or lack of success at the organisational level and the personal or individual level?
4. How does this make employees feel with regard to making suggestions, proposing new ideas or attempting to develop new products, services or markets?
5. How do you think mistakes should be viewed, if the organisation is to proactively support innovation and change?
6. How can frontline managers encourage and support employees so that they contribute new and innovative ideas?
7. What kinds of work conditions and procedures are in place or should be in place to support innovation?
8. What barriers to innovation exist within the organisation?
9. How can managers lead by example when it comes to innovation?
10. What training or learning opportunities might be provided so that employees can develop appropriate innovation skills?
11. Why do you think managers should regularly evaluate their own approaches for consistency with the wider organisational or project context?
12. How does the organisation’s physical environment support innovation? How might it need to be changed?
13. Outline any legislative framework that impacts on operations in the relevant workplace context.

Carry out your own research as needed. Cite any sources used.

*For operations management statistics practice quiz-please just list the answers:

1) A production process has six subsequent stages, each with their own specific resources and performing crucial tasks. Four of these stages have a capacity of 20 units per hour, while the other two stages have a capacity of 10 units per hour. What is the best conclusion?

The two stages with a capacity of 10 units per hour should be eliminated from the process.

Both stages with a capacity of 10 units per hour can be considered bottlenecks.

The four stages with a capacity of 20 units per hour can be considered bottlenecks.

There are no bottlenecks in this production process.

2) A production process has six stages, each with their own specific resources. If the stage with the lowest capacity (i.e., the bottleneck) has a capacity of 10 units per hour, then:

The production process has a capacity of 10 units per hour

The production process has a capacity of less than 10 units per hour

The production process has a capacity of more than 10 units per hour

The production process can have any capacity, depending on the other stages

3) KiNE's days that payments are outstanding are 40, their days that sales are outstanding are 50, and their cash conversion cycle is 60 days. How long do items spend in inventory at KiNE's? Assume a year has 360 days

60 days

210 days

40 days

50 days

4) At Amsterdam's Glue-Less coffee joint, you wait, then you are seated at a table, then you leave. The wares are so cheap that on average a person has to wait 20 minutes before getting a table. On average there are 12 people waiting and 24 customers actually at tables. How long does a person spend, on average, at a table (not including waiting)?

30 minutes

60 minutes

15 minutes

40 minutes

5) To properly analyze a Little's Law problem, you should:

Identify the number of stages in the supply chain.

Always remember that it only applies to manufacturing companies.

Draw a picture, draw a picture, PLEASE draw a picture!

Be familiar with really advanced mathematics.

6) A local grocery store has five cashiers that can each help a customer in, on average, 5 minutes. On average, 120 customers arrive at the grocery store per hour. What is the (implied) utilization for each cashier?

200%

50%

120%

100%

7) If the arrival rate equals 12/hr, then

The processing time is on average 12 minutes

The average interarrival time equals 5 minutes

The utilization is 8% (i.e., 100% / 12)

The capacity of that resource is also 12/hr

Why do we design airports for some capacity less than the highest capacity we can ever expect?

One of your mechanics (who was hired from a competitor’s airline) told your maintenance chief he left his former employer over their “pencil maintenance” of aircraft. He explains that they were logging in repairs and upgrades that were not actually being done and the airline is “an accident waiting to happen.” Your maintenance chief would like to report this to the executive committee but has come to you first. The airline was a competitor of yours in the past and is likely to be again in the future. What should you do about this, if anything?

Full Text Your maintenance chief has reported that a mechanic you hired from another regional airline told him that the other airline did a lot of “pencil maintenance.” That is, they wrote a lot of things in the maintenance logs that did not actually get done—required inspections, repairs, and parts replacements. He said, “The outfit is just a big accident, waiting to happen.” Your maintenance chief wanted to report it to the executive committee to see what, if anything should be done. He stated that the mechanic reported that he quit that airline because he did not like to be associated with such an activity. The other airline has competed against you in the past and is likely to compete in at least one market in the future. It has a reputation of being a very aggressive competitor.

Which of the following actions should you take?

1. Report the incident to the authorities. (The other airline will be able to ascertain who made the report.)

2. Phone the president of the other airline and tell him what you heard. You are on neutral terms with that person as he is your competitor.

3. Drop a tip to the local investigative reporter at the newspaper.

4. Report it to an official of the Airline Association. You cannot be sure the official or the association will take any action, but at least your conscience will be clear. It is somewhat possible your name might be leaked to the competitor.

5. You determine that either (a) the matter is none of your business or (b) that the report is just “sour grapes” from a disgruntled employee. So you decide to do nothing.

The student will start their own airline company. The student will then: Determine the vision of the company as a start-up. Next, what key moves will the student make to strive to be number one in the industry. Lastly, what different challenges may you encounter and what will be some of the solutions you will implement.

1. What are Foyal's five management functions? Identify which organizational units accomplish these functions in your airport and one other airport.

A Japanese restaurant chain in the United States is celebrating its twenty-fifth anniversary next year. The owners of the chain see this as an opportunity to garner publicity and perhaps motivate more Americans to patronize the local franchise.

What activities and special events would you recommend to attract media coverage?

Discuss the concept of relating rewards to performance. Should companies base rewards to performance only? What might be the consequences – good and bad if all rewards were tied to performance? Should group performance also be part of the rewards received? What might be the pros and cons of group rewards?

Research and answer the following questions:

1. What are some of the communication channels in use today?
   
2. Name some of the advantages and disadvantages of communication channels.
   
3. How has technology influenced the way we communicate?
   
4. In your own organization, what channels are in place? How effectively are they used?  

Your Discussion posts should be a minimum of 250 words in length and not more than 750 words. Use APA citations and references for the textbook and any other sources used.

Gilbert Moss and Angela Pasaic spent several summers during their college years working at archaeological sites in the Southwest. While at those digs, they learned how to make ceramic tiles from local artisans. After college they made use of their college experiences to start a tile manufacturing firm called Mossaic Tiles, Ltd. They opened their plant in New Mexico, where they would have convenient access to a special clay they intend to use to make a clay derivative for their tiles. Their manufacturing operation consists of a few relatively simple but precarious steps, including molding the tiles, baking, and glazing. Gilbert and Angela plan to produce two basic types of tile for use in home bathrooms, kitchens, sunrooms, and laundry rooms. The two types of tile are a larger, single-colored tile and a smaller, patterned tile. In the manufacturing process, the color or pattern is added before a tile is glazed. Either a single color is sprayed over the top of a baked set of tiles or a stenciled pattern is sprayed on the top of a baked set of tiles. The tiles are produced in batches of 100. The first step is to pour the clay derivative into specially constructed molds. It takes 18 minutes to mold a batch of 100 larger tiles and 15 minutes to build a mold for a batch of 100 smaller tiles. The company has 60 hours available each week for molding. After the tiles are molded, they are baked in a kiln: 0.27 hour for a batch of 100 larger tiles and 0.58 hour for a batch of 100 smaller tiles. The company has 105 hours available each week for baking. After baking, the tiles are either colored or patterned and glazed. This process takes 0.16 hour for a batch of 100 larger tiles and 0.20 hour for a batch of 100 smaller tiles. Forty hours are available each week for the glazing process. Each batch of 100 large tiles requires 32.8 pounds of the clay derivative to produce, whereas each batch of smaller tiles requires 20 pounds. The company has 6,000 pounds of the clay derivative available each week. Mossaic Tiles earns a profit of $190 for each batch of 100 of the larger tiles and $240 for each batch of 100 smaller patterned tiles. Angela and Gilbert want to know how many batches of each type of tile to produce each week to maximize profit. In addition, they have some questions about resource usage they would like answered.

k. The kiln for glazing had to be shut down for 3 hours, reducing the available kiln hours from 40 to 37. What effect will this have on the solution? l. What are the reduced costs for larger and smaller tiles? Explain.

I don’t know how to do part l

2. Find the optimal allocation of demand to production facilities for the data given in the following table. (Hint: Use the model for allocating demand to existing facilities. First, formulate the problem and then use Excel Solver to find the optimal results.)

1. In which ways do accommodation and enhancement programs benefit employers? In which ways do they benefit employees?
2. Do you think it is ethical to offer financial incentives to employees who participate in a wellness program? How about penalties for choosing not to participate? Explain your answers

1. ABC is going to build a new manufacturing plant to serve five market regions. ABC has four supply sources. The coordinates of location, the demand of each market region, maximum units from each supply source and the shipping cost from each supply source or to each market region are shown below.

• a) Where should ABC locate its plant? (Hint: Use Gravity Model and Excel Solver).

• b) Identify some of the influencing factors that affect ABC’s network design decision.

The consumer journey has changed and has become more complicated. Do you agree or disagree? Use your ‘recent purchase’ or ‘intent to purchase’ to define the new consumer journey and how you believe it has changed. What has changed? What makes it more complicated to understand from a marketer’s perspective? Highlight at least 3 ways in which the consumer journey has changed and how the marketer has to adapt to this new reality.