Identify 3 important systems associated with boiling water reactors and named the primary purpose of each.

Name the systems that removes impurities from the reactor water

Name the purposes of the off gas system

Identify the plant system designed to maintain or restore core submersion in the event of loss of coolant accident

Identify the source of high radiation levels in the RHR system during system shut down

Name the purposes of the automatic depressurization system

Self-check-in and self-check-out saves guests time and can be very appealing to them, however, some hotels believe that guests prefer to interact with hotel staff during their registration and departure. Discuss your position on this matter and how your perspective may change depending on the type of hotel or type of guest involved.

You and three of your friends have entered negotiations with Toyota Motor Sales USA to acquire a Lexus, automobile dealership. You plan to operate the dealership as a corporation, to be named Community Lexus, Inc. You and your three friends have not yet formed the corporation. You will be the president and CEO of the corporation. Among the many agreements that will be signed are a contract to purchase automobiles from Toyota, joint advertising agreements with Toyota, and loan contracts with Genesee National Bank. What should you do before you sign any of these contracts on behalf of Community Lexus, Inc.?

what sort of pre-incorporation contracts or other documents there should be before you, as president of Community Lexus, Inc., commits the not yet set up corporation to anything. How do these documents protect you from personal liability? What types of documents should there be? Be very specific and explain each document, and the purpose of each.

What did you think of the programs at Walmart? How do these responsible practices create competitive advantage for Walmart (think beyond the PR aspects -- for example, how does this change their relationship with employees? Why is that important for Walmart? Does it save them money in any ways? Can it enhance their connection to customers and/or increase their business with certain customers?).

1. Preparing effective reports requires you to understand report classifications and the problem-solving process, to collect valid and reliable secondary or primary data, and to sort and analyze the data appropriately. These problems review the report-writing process.

Read the scenario, and then answer the question.CHECK ALL THAT APPLY:

Zach handles the Petterson account for his firm. Dana Owens, his boss, wants him to update her on the current state of this account.

What should Zach do? CHECK ALL THAT APPLY:

A. Prepare a vertical, informational report.

B. Logically organize his report, so his boss can easily access the information.

C. Be as subjective as possible in his report.

2. Internet resources may be ___________.

A. Always used with confidence

B. either credible or not credible

3. Which of the following statements best defines a pilot study?

A. A pilot study is a study with a small, representative group used to correct problems in a questionnaire.

B. A pilot study would involve a small group of random individuals.

C. A pilot study is a review of secondary research prior to conducting primary research.

4. Read the scenario about gathering data, and then answer the question. CHECK ALL THAT APPLY:

Karissa is researching her first report and is overwhelmed with the amount of information she has gathered. She wants to do well, so she asks her coworker Jorge how he summarizes his research so that it can all fit in a written report.

What advice should Jorge give Karissa for condensing research for use in her report? CHECK ALL THAT APPLY:

A. Combine information in charts, tables, graphs, and summaries.

B. Include longer quotations to impress the reader.

C. Analyze the data to choose only the most relevant information to include.

Give explanations of all these given topic with example for each: Trade restrictions, Currencies, customs, VAT, Local wars and insecurity of traveling, (Negative) attitude toward FDI, Local political and economical instability, Nationalization of ownership, Expropriation, Profit transfer restrictions, Safety of expatriates, epidemics, Intellectual property rights problems.

A finishing process packages assemblies into boxes. You have noticed variability in the boxes and desire to improve the process to fix the problem because some products fit too tightly into the boxes and others fit too closely. Following are width measurements of the box. Using x and R charts, plot and interpret the process.

Recommended Strategy selection for FedEx with

• Strategy description with key factors
• Tangible / Measurable outcomes
• Impact and risk assessment

Choose 2 approaches to formulating and implementing Strategy. Economic and Political and choose two nations where you can illustrate real world examples

Pick 1 country, analyze and contrast the communication style including non-verbal.

If Target’s online stores conflict with the physical stores too much, what recommendations would you offer to Target Management for reducing this channel conflict?

Please answer in paragraph form.

What is the difference between a vertical marketing system and a horizontal marketing system?

Please answer in paragraph form. Thank you!!

SWOT Analysis

            Marriott International Inc. is a leading firm in its industry. It is known for aiming to maintain its dominance in its position in the market. A SWOT analysis of Marriott shows the following;  

Strength

Marriott has a track record that shows it has never failed in integrating complementary firms. It has always been successful to do all this through mergers and acquisition. It has done all this to ensure its operation are smooth and with less completion. Marriott is innovative and has hotels all over the world. They are innovative because they recently launched a mobile app. You can see advertisements about it on Facebook or other social media platforms. (Marriott corporate.2017). You no longer must use a key to get into your room. You just unlock it with your phone now. Not just that but you can do a mobile check-in and skip the front desk. Also, Marriott has its presence and reputation all over the world which makes them well-known in quality business.

Weakness

            Marriott Inc. is well known for its desire need to expand. The business has expanded so much to the extent of failing to monitor and maintain the quality of their services throughout. I know this first hand all their hotels are not the same. Some may mention the fact that the Marriott is a family company and how this creates room for error. And it could. Understanding that family tradition and family opinions can offend others or promote an atmosphere that feels "stuck" can put a roadblock up for those future investors. (Marriott corporate.2017). Another weakness is even though they are expanding to many other countries, this could also lead to over population of the hotels and not further along other local companies or promote more of a diversity in the market.

Opportunity

            The opportunities Marriott has been modernizing their hotels rooms to fit the trending market and more profitable emergence into new marketable areas. (Marriott International Inc.2017) For the interior design point, there is room to create more of a unique home familiar style within the walls of its rooms. This allows for a better experience for the loyal customer and to the old customer who thought they may have not liked the hotel franchise. The other opportunity of emerging into new markets creates a profitable growth for the company to expand their presence into new categories such as the technology market. Bringing in the google home or amazon Alexa experience or personalize the delights that customer have in their everyday home and bringing it into the hotel room will only further the experience. (Marriott International Inc. 2017)

Threat

            Vulnerability to terror attacks- the travel industry is one that is highly targeted by terrorists. Especially 5 star rated properties. If it were to get attacked, the firm would lose its trust in their esteem clients. Threats to Marriott include more competition to enter the existing hotel industry and price freezing. As more and more innovative companies make a break through, there is more attraction to them and the idea to try something new in the customer's perspective, leaving Marriott to fend for themselves in the fight of hotel rooms. Also, as the market expands, the prices of other companies can tend to look better, especially if they offer the same amenities and rewards.

​​​​​​​

• Identify the most important or critical items on your SWOT Matrix that you believe warrant immediate attention to improve strategic management. Select one from each of the four categories.
• Be sure you justify your decisions.

1. Assessment 2: Project

   You are working as a Manager at ABC Company and you manage 10 junior customer service officers. You are interested in taking on more managerial roles and responsibilities. You know that the company has a program dedicated to assisting staff with self-improvement and development, as long as it is in line with the company’s main goals of improving customer service and providing an exceptional experience to all customers. You can see current employees’ skills and knowledge below:

   	Roles and responsibilities	Current skills and knowledge
   Junior customer service officers	Ensuring customer satisfaction through reliable and timely customer service Receive and handle both initial and escalated consumer enquiries Manage client accounts and follow up with outstanding payments Liaise with stakeholders	Excellent communication skills and committed to achieving customer service of the highest standard; Ability to relate and personalise responses for each consumer experience Proficient Microsoft Office skills Attention to detail & demonstrate active listening Experience in retail and welcome

   Current 2 senior customer service positions are still vacant. Senior customer service officers’ key responsibility areas:

   •   Provide guidance to the customer service staff to ensure all customer needs are met.
   •   Work with the Customer Service Team to deliver optimum service to our internal and external customers within the agreed timeframes.
   •   Assist in the development of strong working relationships across all departments and raise awareness of the support the Customer Service Team can provide to service delivery.
   •   Assist with building the capacity and attitude of the customer service staff to provide exceptional customer service.
   •   Assist with the development and implementation of the Customer Relationship Model.
   •   Actively participate in developing and implementing customer service systems which will improve the service delivery and enhance the image of ABC.
   •   Monitor and report on customer service protocols and identify process improvements relevant to Customer Service across the organisation.
   •   Provide frontline customer service including processing customer requests, receipting and switchboard operation.
   •   Train staff in all aspects of their Customer Service Officer role and liaise with all departments to provide guidance on our customer service systems.
   •   Monitor and maintain directories and databases
   •   Manage the purchase, storage and allocation of stationery for the organisation to ensure adequate supplies are maintained at all times.
   •   Manage the roster system for all customer service staff.
   •   To resolve relevant problems and complaints from the public and advise management on system improvements in line with ABC.

   Question 1: Research and summaries your findings:

• Career development theories, models, frameworks and strategies for customer service officers
• Apply codes of professional conduct and career development standards, and how they can be applied in ABC Company
• What regulatory requirements, policies, guidelines, standards and resources should apply
  
  Question 2:
  Analyse, plan, implement and evaluate career development services; determine the needs of your junior customer service officers; plan for support systems and resources required to provide high-quality career development service delivery; establish and maintain relationships with professional peers and service providers.
  
  Question 3:
  Explain how to apply effective action-planning skills in career development counselling services and how to establish ongoing professional and follow-up support for clients of career development services.
  
  Question 4:
  Explain how to encourage junior staff to commit to, and access, career development services; you need to establish mechanisms to follow-up provision of career development services.
  
  Question 5:
  Explain the strategies to ensure records storage, security and privacy in accordance with professional and organisational requirements and how to establish referral procedures and contracts.
  
  Question 6:
  Identify own professional development needs and complete required professional development activities.

What inter linked elements of a service organization's operations and its HR policies are optimal

    for achieving superior quality, customer satisfaction and financial results.