In: Operations Management
1. Preparing effective reports requires you to understand report classifications and the problem-solving process, to collect valid and reliable secondary or primary data, and to sort and analyze the data appropriately. These problems review the report-writing process.
Read the scenario, and then answer the question.CHECK ALL THAT APPLY:
Zach handles the Petterson account for his firm. Dana Owens, his boss, wants him to update her on the current state of this account.
What should Zach do? CHECK ALL THAT APPLY:
A. Prepare a vertical, informational report.
B. Logically organize his report, so his boss can easily access the information.
C. Be as subjective as possible in his report.
2. Internet resources may be ___________.
A. Always used with confidence
B. either credible or not credible
3. Which of the following statements best defines a pilot study?
A. A pilot study is a study with a small, representative group used to correct problems in a questionnaire.
B. A pilot study would involve a small group of random individuals.
C. A pilot study is a review of secondary research prior to conducting primary research.
4. Read the scenario about gathering data, and then answer the question. CHECK ALL THAT APPLY:
Karissa is researching her first report and is overwhelmed with the amount of information she has gathered. She wants to do well, so she asks her coworker Jorge how he summarizes his research so that it can all fit in a written report.
What advice should Jorge give Karissa for condensing research for use in her report? CHECK ALL THAT APPLY:
A. Combine information in charts, tables, graphs, and summaries.
B. Include longer quotations to impress the reader.
C. Analyze the data to choose only the most relevant information to include.
Answers with explanations.
1. Logically organize his report so his boss can easily access the information.
Best reports are organized in a way that the persuade the audience and make it easy for the reader to access the information. It involves developing mental connections and associations between the various things and by means of analysis. The logical structure of the report follows the concept of Simple to complex.
2. Either credible or not credible.
Internet resources though very helpful are not always credible and there is a huge amount of information which remains empirically questionable. Therefore what we read or consult on the internet should be validated and confirmed before sharing it with your audience.
3. A pilot study is a study with a small representative group used to correct problems in a questionnaire.
A pilot study is undertaken and administered to a small group of respondents which reveals the weaknesses in the questionnaire. The aim to remove those weaknesses and problems in the questionnaire before it can go live on a full scale. A pilot study is said to be replica or rehearsal of the main survey.
4. Combine information in charts, tables, graphs and
summaries
And
Analyse the data to choose only the most relevant
information to include.
A report should carry charts, tables, graphs and summaries because it reduces the bulky nature of the report. They make report appealing and retain the interest if the audience.
A report should be analysed and only material information should be included. The researcher should eliminate the "fat" from the content. Only that information should be included that is necessary and relevant.