The Application Analyst (AA) department manager, Lori Williams,
called the training department and asked to sit down and discuss
the new product they were rolling out to all the company's AAs,
worldwide, and what training could be offered starting on August 11
and ongoing as they were looking to roll out Document Manager on
October 2. This product would affect 2500 people.
Lori Williams met with two trainers, Sarah Ward and Caroline Smith.
Lori explained that all of the AAs were creating the same
documentation over and over again, but had to save it to their own
desktops and were unable to share the information because they
didn't have a document repository. Document Manager was going to
fix this problem. All of the AAs could then share documentation.
Document Manager too would have a template in it for the AAs to
use. Document Manager would make the AA's work much easier and
quicker. The AAs were asked by upper management to be more
effective with their documentation. Lori wanted to train all 2500
employees worldwide before Document Manger went out to the company
on October 2.
Sarah and Caroline asked Lori what the AAs were using now to type
up their documentation and what would be different with Document
Manager. Lori explained that now AAs used Word Perfect, however
Document Manager would use Microsoft Word. Due to this huge change
Lori believes every employee effected needs to come to a training
class that should last at least two hours, if not longer. Since the
training would have to be on a computer, the training departments
computer classroom's only hold 15 people per class. Lori also said
that she would like to see each employee pass a test using Word and
Document Manager before attaining access to the new programs. She
went on to explain that she would also like to have online training
for Document Manager and Word available for all employees via their
intranet site. Lori also told Sarah and Caroline that upper
management had not yet decided how to reach the global employees
for this training. Times were tight and they didn't want to pay for
the employees to travel or for Sarah and Caroline to travel. Lori
said that she trusted Sarah and Caroline would have the right
answer for upper management.
Lori also gave Sarah and Caroline some background on the AAs. She
told them that for the most part the AA department's abilities and
familiarity with computers and software was exceptional. Lori had
taken over that department only two years ago, but she explained
how she weeded out the non-performing employees and replaced them
with hard working, smart, efficient ones. Sarah and Caroline were
excited about working with this audience.
assume that your trainers, Sarah and Caroline, are new to their
jobs. Assume further that you are their direct supervisor. Describe
how you would prepare Sarah and Caroline for their first assignment
before they meet with the department manager, Lori Williams.
Be certain to include in your paper a value chain, a logic map, and
a process map for their first assignment. Also include learning
transfer system inventory. Provide detailed explanations of each
component of the maps and the inventory as they apply to the
situation above
In: Operations Management
In: Operations Management
1. what are the services and benefits of an admin and operations manager to a commercial real estate business for service apartments, co-working space, and co-living space?
In: Operations Management
In: Operations Management
Is the distribution channel selected always consistent with the products image? We have all heard the saying that image is everything. If you discover a Coach handbag on sale at Walmart and you had recently purchased one at Coach's retail location in an upscale mall, what might you think about the brand?
A display ad for Stihl chain saws reads "Why is the world's number one selling brand of chain saws not sold at Lowe's or The Home Depot?". Why has Stihl decided to not include these major channels as part of their strategy? Is there a specific stereotype associated with products sold at these mass merchant locations?
If a product is prominently displayed in a retail location and your target customers have been known to frequent the store, is the image of the channel member a factor? Some marketers claim that the image is not an issue. Others, however, argue that the image of the channel member must match the image associated with the product.
For this assignment, you will take a position on whether “the image of the intermediary does not need to be consistent with the image of the brand" or "the image of the intermediary must match the image of the brand." Support your position with credible research.
In: Operations Management
In: Operations Management
The questions for IMC:
In: Operations Management
Case Study:
Numerous information systems are available within SAP ERP to support most of the processes that we will discuss in this book. Information systems (IS) can be divided into three broad categories: logistics information systems (LIS), financial information systems (FIS), and human resources information systems (HRIS). Logistics information systems support all of the logistics processes. Recall that logistical processes are concerned with acquiring, storing, creating, and distributing materials. The components of LIS include purchasing IS, sales IS, inventory control IS (IWM processes), quality management IS, plant maintenance IS, and shop floor IS (production processes). The financial information system supports reporting related to the general ledger (e.g., balance sheet, income statement, statement of cash flows), accounts receivable, and accounts payable. The HRIS is used to retrieve information about different HR components such as personnel, positions, and jobs.
Recall that information systems are part of the OLAP component of SAP ERP, and they utilize information structures to provide analytic capabilities. There are two types of information structures—standard and user-defined. Standard information structures are predefined in the SAP ERP system, and they collect the data needed to generate the most commonly used reports. SAP ERP also enables users to define their own structures, known as user defined information structures, to meet specific reporting requirements.
Finally, information structures enable users to conduct two types of analysis— standard and flexible. Standard analysis provides predefined analytics for data in standard information structures. This type of analysis is sufficient for most analytic requirements. When standard analysis is insufficient, users can conduct flexible analysis to customize the reporting. In contrast to standard analysis, flexible analysis allows users to define the content and format of the analysis. Specifically, it enables users to combine available characteristics and key figures as needed and to create new key figures using user-specified formulas. It also provides users with several layout options.
To summarize, the OLTP component of SAP ERP offers reporting in the form of work lists and online lists that are based on detailed transaction data.
In contrast, the OLAP component offers reporting via information systems, based on aggregated data in information structures. These capabilities are limited to data within the SAP ERP system. Today, however, companies need even more powerful reporting capabilities that combine data from multiple sources. This is the domain of business intelligence.
Q1. As an information systems project manager, on what bases would you select the modules and the functionalities of the enterprise systems to fit with your business needs and requirements?
Q2. Analyze the capabilities and the type of reporting you are seeking for your project and illustrate the right approach in selecting the suitable IS vendor for the project.
In: Operations Management
Describe, discuss, and analyze the internet marketing possibilities for Apple Pay in 2 paragraphs.
In: Operations Management
Select a product that members of a particular nation consume heavily. Research the country's culture and geographic location and describe why they are heavy consumers of the product selected.
In: Operations Management
Discuss how using systems thinking will influence your decision-making. please insert citing if possible.
In: Operations Management
1. Some people have suggested that understanding human behavior at work is the single most important requirement for managerial success. Do you agree or disagree with this statement? Why?
2. In what ways is organizational behavior comparable to functional areas such as finance, marketing, and production? In what ways is it different from these areas? Is it similar to statistics in any way?
3. Identify some managerial jobs that are highly affected by human behavior and others that are less so. Which would you prefer? Why?
4. The text identifies four basic managerial functions. Based on your own experiences or observations, provide examples of each function.
5. Which managerial skills do you think are among your strengths? Which are among your weaknesses? How might you improve the latter?
In: Operations Management
What are legal and ethical implications of data mining with healthcare informatics?
In: Operations Management
What Business Could You Start in Miami?
3 Reasons
DIRECTIONS:
In this presentation, you will suggest a business idea and discuss 3 reasons why the audience should invest in your new business. You are going to open a business in Miami. It can be any kind of business. Your presentation must focus on persuading your audience your investors why they should invest their money in your new business.
In: Operations Management
In: Operations Management