Discuss the three methods of Alternative Dispute Resolution (ADR):
- Mediation
- Arbitration and,
- Litigation
Cite one example for each.
300 words
In: Operations Management
A former UCLA Health System employee became the first person in the nation to be sentenced to federal prison for violating HIPAA. Huping Zhou, 47, of Los Angeles, was sentenced to four months in prison on April 27 after pleading guilty in January to four misdemeanor counts of accessing and reading the confidential medical records of his supervisors and high-profile celebrities, according to the US Attorney’s Office (Links to an external site.) for the Central District of California. Zhou was also fined $2,000. In 2003, Zhou, who was a licensed cardiothoracic surgeon in China before immigrating to the United States, was employed as a researcher with the UCLA School of Medicine.
On October 29, 2003, Zhou received notice that UCLA intended to dismiss him for job performance reasons unrelated to the illegal access of medical records. That night, Zhou accessed and read his immediate supervisor’s medical records as well as those of other coworkers. Over the next three weeks, Zhou abused his access to the organization’s electronic health record system to view the medical records of celebrities and high-profile patients, including Drew Barrymore, Arnold Schwarzenegger, Tom Hanks, and Leonardo DiCaprio.
According to court documents, Zhou accessed the UCLA record system 323 times during the three-week period. In the plea agreement, Zhou admitted he obtained and read patient health information on four specific occasions—with no legitimate reason, medical or otherwise—after he was terminated from his job. Zhou did not improperly use or attempt to sell any of the information he illegally accessed, according to the press release. In January, Zhou’s attorney, Edward Robinson, was quoted in the UCLA student newspaper saying Zhou did not know that accessing the records was a federal crime.
In: Operations Management
How would you apply problem framing techniques? Have you ever observed a problem that was framed incorrectly?
In: Operations Management
As part of the project management process, consideration must be given to acquiring the products and services that will be used during the project to produce the desired product. Project managers are tasked with sourcing these goods and services and creating and managing contracts with the sellers
In: Operations Management
What do you think is the most successful characteristic of a successful incentive plan?
In: Operations Management
Since employees may differ in terms of their job performance, would it not be more feasible to determine the wage rate for each employee on the basis of his or her relative worth to the organization? Explain.
In: Operations Management
What processes would be involved in the initial set-up of the new hotel?
In: Operations Management
An employee of Delta Airlines is burned by spilling airplane fuel while fueling a plane, because safety stops and covers are not installed properly on your fuel lines. As a Delta executive, what legal concerns do you have? What remedies, if any, does the employee have?
You decide that you will start requiring vision tests of your employees, and adopt a policy that you will either not hire or terminate anyone who does not have 20-20 vision uncorrected. This is a legal problem. Is the test a problem? Why? Is the policy a problem? Why?
In: Operations Management
Let’s assume you were hired by Panera Bread( a restaurant with fast service and healthy options) to restructure how this business operates with the following goals in mind:
What model(s) would you use to meet these goals? How would you use what you learned about organizing to manage these changes? What needs to be done first? second? etc. make sure the plan you put in place allows you to meet the goals identified.
In: Operations Management
Inventory Models 4. (HINT: Refer to the inventory problem being faced by A to Z Carpets Inc. in the chapter) TP Inc. is a small company specializes in supplying toilet paper to small businesses, offices, universities, restaurants, and other similar establishments in the city of San Antonio. TP Inc. purchases their stock from brand-name toilet paper manufacturers and has significant limitations on its ability to carry an exceptionally large inventory. Despite the small business style, the company is immensely popular and gets enough clients that the demand is not deterministic in nature, but instead, follows a probabilistic pattern. The Manager of TP Inc. would like a recommendation on how many packages of toilet paper to order and when to order in an effort to minimize the inventory costs. You are provided the following pertinent information regarding the company and costs. Answer questions (a.), (b.) and (c.) given below
• Ordering Cost is $100.00 per order
• Cost of each package of toilet paper is $9.00 per box for TP Inc.
• The company uses a 25% annual holding cost rate for its inventory
• The lead time for a new order of toilet paper is 8 days
• Sales data indicate that the demand during 8-day lead time follows a normal probability distribution with a weekly mean of 750 boxes and a standard deviation per week of 80 boxes.
• The number of working days per year is 330
• Acceptable probability of a stock-out is 1% or 0.01.
a. What is the current EOQ?
b. What is the current Reorder point?
c. The manager is also considering increasing the risk of stockouts from 1% to 10%. Do you think that would help him reduce costs? Explain why.
In: Operations Management
In: Operations Management
From the perspective of The Human Resource Manager- Recruitment and Staffing Department, discuss the implications of backup and recovery over Metro-E and into the cloud.
In: Operations Management
The distribution system for the Herman Company consists of three plants, two warehouses, and four customers. Plant capacities and shipping costs per unit (in $) from each plant to each warehouse are shown below along with customer demand and shipping costs per unit (in $) from each warehouse to each customer
Formulate the linear programming model to minimize the cost of shipping for this transshipment problem.
A-at the optimal solution how much is shipped from Plant 3 to Warehouse 1?
B-what is the range of optimality of coefficient of cost from Plant 3 to Warehouse 1 and what does this mean?
C-what is the range of feasibility for the supply amount for Plant 2 and what does it mean?
d-what is the range of feasibility for the demand amount for customer 2 and what does it mean?
Warehouse 1 |
Warehouse 2 |
Plant Capacity |
||
Plant 1 |
4 |
7 |
450 |
|
Plant 2 |
8 |
5 |
600 |
|
Plant 3 |
5 |
6 |
380 |
|
Customer 1 |
Customer 2 |
Customer 3 |
Customer4 |
|
Warehouse 1 |
6 |
4 |
8 |
4 |
Warehouse 2 |
3 |
6 |
7 |
7 |
Demand |
300 |
300 |
300 |
400 |
In: Operations Management
IKEA’s decision to redesign its European-style sofas to better meet the needs of its American consumers
Multiple Choice
created value for U.S. buyers.
allowed for premium pricing.
increased value creation but decreased production costs.
generated the average consumer price between U.S. buyers and European buyers.
resulted in a standardized design for U.S. and European buyers.
IKEA’s ability to design functional, attractive furniture at a reasonable price that can be sold in a similar way across multiple countries is an example of
Multiple Choice
a core competence.
a low cost strategy.
perceived value.
value.
a differentiation strategy.
IKEA maintains a global network of suppliers across 50 countries. This benefit of this strategy is that it allows IKEA to
Multiple Choice
eliminate head-to-head competition in local markets.
improve the functional design of its product line.
avoid maintaining physical locations near competitors.
achieve the location economies associated with producing its product in the optimal location.
quickly design its products.
In China, IKEA has opened stores near public transportation, while in most Western countries, IKEA’s stores are located in suburban shopping areas. This strategy is consistent with
Multiple Choice
a differentiation strategy.
a low cost strategy.
global standardization.
pressures for local responsiveness.
pressures for cost reduction.
In: Operations Management
Week 1 Quiz
Started: Apr 9 at 1:24pm
Quiz Instructions
Note: this is a timed quiz. You may check the remaining time you have at any point while taking the quiz by pressing the keyboard combination SHIFT, ALT, and T... Again: SHIFT, ALT, and T...
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Question 12 pts
Which of the ten knowledge areas defined in the Project Management Body of Knowledge includes the processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully?
Group of answer choices
Communications management
Stakeholder management
Scope management
Quality management
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Question 22 pts
Projects are considered successful for all of the reasons below EXCEPT:
Group of answer choices
members of the team learn new skills and/or refine existing skills
the performing organization reaps business-level benefits.
the team has used heroics to meet project objectives
organizational learning takes place and is captured for future projects
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Question 32 pts
Project customers can be either internal or external to the organization.
Group of answer choices
True
False
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Question 42 pts
Project plans and goals become more specific as early work is completed.
Group of answer choices
True
False
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Question 52 pts
Scope Management, one of the 10 PMBOK Guide Knowledge Areas, includes the processes to manage timely completion of the project.
Group of answer choices
False
True
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Question 62 pts
Once projects are completed, they will typically yield all of the following results EXCEPT:
Group of answer choices
make or buy decisions
stakeholders whose interests are affected by the outcome
a primary deliverable along with supporting deliverables
a unique product or service
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Question 72 pts
Generally,the pace of work and amount of money spent remains consistent from one life cycle stage to another.
Group of answer choices
False
True
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Question 82 pts
Integration Management, one of the 10 PMBOK Guide Knowledge Areas, represents the processes and activities to identify, define, combine, unify, and coordinate the various processes and project management activities.
Group of answer choices
True
False
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Question 92 pts
All of the following factors have influenced the increased reliance upon project management in recent years EXCEPT:
Group of answer choices
rapid growth and changes in the information technology and telecommunications industries
increased competition in the global economy and its influence on market demand
realization that methods for large projects can be modified and used for small projects
the steady demands of ongoing operational work
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Question 102 pts
Which of the following statements correctly describes project management?
Group of answer choices
Project management should not involve tradeoffs between scope, schedule and cost.
Project management only relies upon checklists to plan and execute the work.
Project management’s goal is to maintain efficiency of ongoing operations.
Project management uses knowledge, skills, tools and techniques to meet stakeholder needs and expectations
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In: Operations Management