Questions
Discuss if ethically managed organisations are more profitable than other. Also, explain can an installation of...

Discuss if ethically managed organisations are more profitable than other. Also, explain can an installation of ethics officer and adoption of “compliance and ethics program” will improve the organisational efficiency and effectiveness.

In: Operations Management

Discuss the difference between deontological ethical theories and consequentialist ethical theories? How would a deontological theorist...

  1. Discuss the difference between deontological ethical theories and consequentialist ethical theories? How would a deontological theorist differ from a consequentialist theorist when considering the moral status of abortion? What would be relevant to each?

In: Operations Management

Discuss the ethical culture of an organisation of your choice and assess the ways how this...

Discuss the ethical culture of an organisation of your choice and assess the ways how this organisation address and prevent ethical issues and moral distress. Also, explain the potential risks to an organisation of unethical behavior by employees.

In: Operations Management

This is my Research project in Business Management " What constitutes effective leadership in a changing...

This is my Research project in Business Management " What constitutes effective leadership in a changing business environment?" Please propose an outline for the project

In: Operations Management

Toyota Corollas are available in eight different colours, and six different models. The Corolla models differ...

Toyota Corollas are available in eight different colours, and six different models. The Corolla models differ mainly in transmission type and feature packages. Additional option packages are available for some models. Toyota Motors Manufacturing Canada produces cars to order, for two national distributors: Toyota Canada, and Toyota USA. All production is based on firm orders from the distributors. Estimate the total number of unique vehicle configurations that are available, and discuss how Toyota’s distributors decide how many of each to order, and how the cars get to the final customer. Also, discuss Toyota’s claim that all cars are already sold when they leave the plant.

In: Operations Management

Discuss the possible approaches of increasing supply chain resource's efficiency

Discuss the possible approaches of increasing supply chain resource's efficiency

In: Operations Management

What do you focus on in your mentoring relationship(s)? Do you think a personal mentor is...

What do you focus on in your mentoring relationship(s)? Do you think a personal mentor is the same as a professional mentor? (150 words)

In: Operations Management

Explain the implications the international environment has on the strategic planning process.

Explain the implications the international environment has on the strategic planning process.

In: Operations Management

Discuss the Positive and negative effect of using social media on the teenagers? Focus on the...

Discuss the Positive and negative effect of using social media on the teenagers?

Focus on the following points

Broadens the information

Network insecurity and inductiveness

The influence of media opinion on teenagers

Affects Interpersonal relationship

Dependence on mobile phone

600 words

In: Operations Management

Give one company in this 21st century that has benefited tremendously from ethical issues and leadership...

Give one company in this 21st century that has benefited tremendously from ethical issues and leadership development, knowledge and practice.

please solve this question kindly explain your answers.

In: Operations Management

Unethical business practices often result in tarnishing a brand’s image. Identify an International Brand (brand in...

Unethical business practices often result in tarnishing a brand’s image. Identify an International Brand (brand in this instance may be the company or a product line) that you consider is guilty of unethical business practices. Describe the unethical business practices and identify circumstances and/or factors that may have pushed the company to resort to such practices? What remedial actions would you suggest to undo the damage to the brand image? Your commendations should include social responsibility of the brand and the company.

In: Operations Management

In your own words, explain integrated marketing communications (IMC). Give an example. A) Are integrated marketing...

  1. In your own words, explain integrated marketing communications (IMC). Give an example.
  2. A) Are integrated marketing communications (IMC) necessary? Why do you think this? (Argue for i.e., advantages or against i.e., disadvantages). B) Do you think integrated marketing communications (IMC) work? Why do you think this?
  3. How does communication take place?
  4. In your own words, explain each element of the promotional mix. Give examples.

In: Operations Management

Are spreadsheets a good tool for business analytics? Why or why not? Also, discuss the ways...


Are spreadsheets a good tool for business analytics? Why or why not?

Also, discuss the ways in which you have seen spreadsheets used, and how you have used them. State whether the setting was personal or business related. Remark as to whether you have used functions or formulas in your spreadsheets.

In: Operations Management

In an attempt to quantify whether or not HR contributes to the organization, your director has...

In an attempt to quantify whether or not HR contributes to the organization, your director has asked you to generate time to fill data that illustrates how long it takes to fill vacant positions in your organization (because that’s what HR does, right?). Explain why focusing solely on time to fill would not give a complete picture of HR effectiveness. Identify and describe four other metrics that might help to show the value of HR. (2 marks for your explanation of the limitation(s) of focusing on time to fill; 1 mark for each metric you suggest, 1 mark for each explanation, for a total of 10 marks)

In: Operations Management

Read the case below and answer the questions that follow. Coke in India, Before and After...

Read the case below and answer the questions that follow.

Coke in India, Before and After

BEFORE

Coke in India

PepsiCo was in the Indian market during the mid-1950s, but pulled out because the business was unprofitable. Coca Cola had operated in India since 1950 but left in 1977 because the Indian government insisted on some unacceptable conditions. The Indian government demanded that Coke reduce its ownership from 100 to 40 percent; that it divulge its formula, and that it use dual trademarks so that Indian consumers would have a local logo. Coke was especially adamant about preserving the mystique of its secret formula and pulled out of India rather than comply.

Coca-Cola's departure gave PepsiCo a great opportunity, but Pepsi did not begin negotiations with the Indian government until 1985, and did not get formal permission to return immediately. although the initial investment Pepsi proposed was only $15 million, approval had to be given at the cabinet level. There were twenty parliamentary debates, fifteen committee reviews and 5,000 articles in the press about the proposed investment over a three year period. Finally approval was granted under onerous terms. Pepsi gave too many concessions for too little in return.

Pepsi had to:

1) limit its ownership to 39.9%;
2) it had to promise to export about $150
million over the first ten-year period of operation;
3) soft drink sales could not exceed 25% of total sales;
4) it had to promise to export 75% of concentrate;
5) it had to set up an agricultural research center;
6) it had to set up fruit and vegetable processing plants).

After Pepsi accepted these terms and was readmitted, Coke than reapplied to reenter India around 1988, but its application was denied, to Coke's fury and disgust. Then in 1991, Prime Minister Rao was elected and launched broad economic reforms. Coca-Cola announced its return to India in 1993.

In order to get permission to return, Coke had to form a 51%-owned JV with an Indian company named Parle Exports. Coke had to agree to export three times the value of its imports. It also had to promise to export plastic beverage cases to compensate for its imports of concentrate.

After Pepsi became the target of militant protestors in 1995, Pepsi's second KFC restaurant in New Delhi was closed for a month by the Indian authorities because two flies were found in its kitchen.  

However, India is a huge potential market and both companies have preservered. The Indian market has opened up fast in the last fifteen years and now the two companies are dealing with marketing issues rather than with a business-unfriendly government. The government of India has become much more business-friendly.

Coke’s new strategy in India

With slowdown in developed markets, companies like PepsiCo and Coca-Cola are looking at emerging markets like India and China for growth. PepsiCo is aiming to triple its businesses in India over the next five years (and also setting up a new leadership structure in India). The Coca-Cola Company (Coke), the world’s largest nonalcoholic beverage company, is not one to be left behind. Coke has a new strategy and has renewed its focus on semi-urban and rural markets in India.

The soft drink consumption market in India is mainly concentrated in urban cities. Market research data suggests that consumers in urban cities spend ten times more than consumers in semi-urban and rural markets. However, Coca-Cola has renewed its focus on the rural market in India and believes there is huge opportunity with vast growth potential in these markets. Coke is targeting small towns (tier II and III towns like Agra, Bilaspur and Lucknow) and rural markets in India.

Coke’s new strategy involves training retailers (around 6,000 of them) in a program launched by the Coca-Cola University. [In 2007, the company launched Coca-Cola University — a virtual, global university for all learning and capability-building activities.]

The company calls this the “parivartan” program (meaning “Change” in English). Shop owners (traditional retailers) are given training on displaying and stocking products well. The goal of the innovative training program is to provide traditional Indian retailers with the skills, tools and techniques required to succeed in a constantly changing retail scenario. Presentations (including audio/visual technology) in local Hindi language help small retailers (with stores less than 200 square feet in average size) to better understand the concepts involved. Each retailer also receives a Coca-Cola “Certified Retailer” certificate at the conclusion of the program.

Last year, PepsiCo set up a research facility in India. Last month, Coke too set up an R&D faculty in India to develop beverages that suit local taste and increase focus on localizing its portfolio of beverages. Earlier, Coca-Cola India had been outsourcing all R&D functions from its facility in Shanghai. Some examples of local flavors include Maaza aam panna by Coca-Cola and Pepsi has locally-produced flavors under its Tropicana juice brand (with nimbu pani (lemon water) in the pipeline).

Moving from a price strategy to stepping up distribution In the past (in 2002-03), Coke had already targeted rural consumers by bringing down the entry price (Rs 5 a bottle) for its product. Now, it has stepped up distribution of its 200-ml (priced at Rs 7 and Rs 8 ) returnable-glass-bottles.

Partly from: http://www.casestudyinc.com/coke-strategy-training-retailers (Links to an external site.)

Case Discussion Question:

What lessons can international marketers learn from Coke and Pepsi's experiences in India?   Please list up three or four different items.

In: Operations Management