Questions
Take on the role of a service marketing consultant to the Alabama Tourism Department with a...

Take on the role of a service marketing consultant to the Alabama Tourism Department with a further focus on developing and marketing an existing but modified tourist place in Auburn or Tuskegee. Please consider the following issues in relation to the development and marketing of this tourist attraction.
A. For the recommended location and your selected place in Auburn or Tuskegee, discuss how the market for your services within the place can be segmented, and from these segments recommend the target market(s) of your servicesAlso discuss what different services currently available and how you can improve them. Please also justify why you are suggesting these extended services. (10 Points)

B. Develop service marketing strategies for this modified and expanded services of this tourist attraction and for your previously identified recommended target market(s) by answering the following questions. (50 Points - 5 Points for each question)

1. Explain the service innovation and development Process for this tourist attraction. 2. Do you need to modify the services in any way for the different target markets for an example for local or national tourists?
3. How would you position the services included in the tourist attraction and for your target market? What are the community-of-origin attitudes likely to be for your services?
4. How would you locate the offered services within the area? What marketing channel systems and physical distribution issues need to be considered ? Why?
5. What physical evidence to be considered for this tourist attraction to generate maximum amount of traffic locally and nationally
6. How would you use the service marketing triangle to maximising profit as well as enhancing tourists satisfaction?
7. How do you think tourists may contribute to the service quality and satisfaction of this tourist attraction ?
8. Do you have any issues pertaining to capacity of this tourist attraction? What strategies would you use in order to face such situations?
9. What are your pricing objectives, strategies and what environmental influences are there on your pricing decisions for these services (existing and extended )?
10. would you promote this place and the services that you would like to offer ? What promotion mix tools , media and communication messages would you use ?

In: Operations Management

16) DAB manufacturing uses wholesalers and retailers—wholesalers markup was 20 percent and retailers markup of 40...

16) DAB manufacturing uses wholesalers and retailers—wholesalers markup was 20 percent and retailers markup of 40 percent. If the retail selling price is $100 and the manufacturer's cost is $30, what is the gross profit DAB receive on the sale of one unit? A) $16.00 B) $13.50 C) $15.00 D) $18.00 E) $17.25

17) Gordon Jones is considering purchasing a computer from Best Buy. He has created a scale for rating eight different computers on three different characteristics. He plans to make a short list of only those computers that score at least a 7 on his scale on all three characteristics. Which of the following choice heuristics has he chosen? A) elimination-by-aspects heuristic B) lexicographic heuristic C) conjunctive heuristic D) anchoring and adjustment heuristic E) representativeness heuristic

18) Costco purchases a 24-pack of bottled water from a wholesaler for $4.80 and wants a markup of 20 percent. What is the price that Costco charges its customers? A) $6.25 B) $6.75 C) $5.95 D) $6.00 E) $7.25

19) If a consumer sets a minimum acceptable level for each attribute and chooses the first alternative that meets those conditions then she is using the following decision rule: A) primary B) lexicographic C) elimination-by-aspects D) conjunctive E) compensatory model

In: Operations Management

A common room pricing strategy used by hotels is to price each day for which this...

A common room pricing strategy used by hotels is to price each day for which this room can be reserved, as discussed in the lecture. The price of a stay is then the sum of the day prices spanned by the stay (i.e., checkin and checkout dates). Full-service airlines, as you may already know, typically price itineraries. a. Explain the differences between day pricing of hotel rooms and the pricing of airline itineraries? (i.e. What is the product?, What is the resource?, and What is being priced?) b. Consider the purchase of a customized laptop on Dell’s website. Customization involves choosing laptop components that have different price points. The choice of components determines the ultimate price of the laptop. Explain why the day pricing of hotel rooms is a special case of the problem of pricing laptop components being shown to customers in Dell’s website. c. Why is Dell’s pricing problem more complicated than the pricing problem faced by a hotel?

In: Operations Management

2:) 1. What forces shaped the culture in the country of UAE and Dubai in particular?...

2:)
1. What forces shaped the culture in the country of UAE and Dubai in particular? How similar or different are these forces from those that shaped the culture of Western nations?

In: Operations Management

ads displayed on the boards of the Red Wings hockey games often just show a brand's...

  • ads displayed on the boards of the Red Wings hockey games often just show a brand's name and nothing else. Fans often don't understand the purpose of this simplistic marketing strategy; however advertisers understand the subtle influence of:

    • Reminder advertising

    • Informative advertising

    • Comparative advertising

    • Perpetual advertising

  • Search engine 'crawlers' rank websites on multiple categories using complex and dynamic algorithms. Which of the following would most likely not be an example of a ranking category?

    • Traffic to the website

    • Relevance of keyboards in the content of the website

    • Age of the website

    • Amount of TV advertising spent on promoting the website

  • Bayer Aspirin and CVS Aspirin both have the same dosage, directions and active ingredient. Despite their similarity, Bayer costs nearly five times as much. In this case, Bayer Aspirin is known as a _____ brand.

    • Private

    • Value-added

    • Store

    • National

  • Ads emphasizing the fearful consequences of texting and driving use _____ appeals in their message content.

    • Emotional

    • Rational

    • Reach

    • Frequency

  • Which of the following profit characteristics represents the introduction stage of the product lifecycle for an e-reader?

    • Negative profits

    • High profits

    • Rising profits

    • Declining profits

  • Which of the following is not an example of a line extension?

    • M&M’s Halloween colored chocolates

    • P&G selling six different brands of laundry detergent

    • Adidas running shoes for people with flat feet

    • The introduction of Coca-Cola’s New Coke beverage

  • On an infomercial for a bottle opener, the spokesperson urges customers to call now before the product runs out. Adopting this _____ principle persuasion, sales can increase.

    • Reciprocity

    • Liking

    • Scarcity

    • Authority

  • Covergirl intends to expose its new ad campaign to 55% of their target market during its first 6 months. To determine if they are successful in doing this, they will need to measure the campaign’s _____.

    • Reach

    • Push strategy

    • Media impact

    • Frequency

  • Segmented pricing occurs when a company sells a product at two or more prices. What else defines segmented pricing?

    • The difference in prices is based on the marketer’s emotional state.

    • The difference in prices is based solely on differences in costs

    • The difference in prices is not based on differences in costs

    • The difference in prices is based on the economic situation at the moment

  • _____ are paid links that emerge as search results when specific keywords are entered on search engines.

    • Organic listings

    • Sponsored links

    • Search engine links

    • Google listings

  • Many middle-class consumers want to purchase high quality products but cannot afford them. Marketers understand this demand and find ways to offer high quality products with a _____ value proposition.

    • More-for-more

    • More-for-the-same

    • Less-for-much-less

    • Same-for-more

  • The Dollar Shave Club sells razors and other shaving products to consumers all over the world. Which of the following would be considered part of the augmented product for Dollar Shave Club?

    • Their unique packaging

    • The quality level of their razors

    • The Dollar Shave Club brand name

    • Warranty offered on their products

  • Tinder is an app that helps people fall madly in love with each other. While it offers its service for free, love-seekers can choose to pay a monthly fee which gives them access to a larger assortment of potential mates. What type of pricing strategy does this represent?

    • Cost-based pricing

    • Value-added pricing

    • Good-value pricing

    • Competition-based pricing

  • Which of the following best describes a marketer’s strategy when engaging in market penetration pricing?

    • Setting a low price to attract a large number of buyers

    • Setting a low price to attract a large number of competitors

    • Setting a high price to attract a large market share

    • Setting a high price to skim maximum revenues from buyers

  • Owners of B-Sharp, a store that sells musical instruments, adopt _____ segmentation when targeting consumers based on their musical lifestyle.

    • Geographic

    • Demographic

    • Psychographic

    • Concentrated

In: Operations Management

1.WHAT ARE SOME BARRIERS TO ENTERING THE INTERNATIONAL MARKET? PROVIDE EXAMPLES. 2.WHAT ARE 3 ECONOMIC INDICATORS...


1.WHAT ARE SOME BARRIERS TO ENTERING THE INTERNATIONAL MARKET? PROVIDE EXAMPLES.
2.WHAT ARE 3 ECONOMIC INDICATORS OF A COUNTRY? EXPLAIN EACH IN DETAIL.

In: Operations Management

COMPARE AND CONTRAST CONFISCATION, EXPROPRIATION AND DOMESTICATION. EXPLAIN WHAT A COMPANY CAN DO TO PREVENT OR...

COMPARE AND CONTRAST CONFISCATION, EXPROPRIATION AND DOMESTICATION. EXPLAIN WHAT A COMPANY CAN DO TO PREVENT OR LESSEN THE LIKELIHOOD OF OCCURRENCE OF THE ABOVE.

In: Operations Management

5. The Internet and Interactive Media a) A number of Internet marketers have been criticized as...

5. The Internet and Interactive Media
a) A number of Internet marketers have been criticized as engaging in unethical practices. Discus some of the practices that might be considered unethical. What should be done to curtail these practices
b) While some believe that the Internet poses a threat to traditional media, others disagree , arguing that it is just another medium available to marketers. Explain some of the arguments on both sides. What is your conclusion?

6. Sales Promotion
The sales promotion chapter in your textbook discusses how sales promotion can be used to contribute to the development or maintenance of brand equity by developing a promotional offer that is consistent with the image or positioning of a product or service. Find an example of a contest, sweepstakes or premium offer that a marketer currently running and analyze the promotion with respect to how it contributes to brand equity. You can find examples of contests, sweepstakes or premium offers in magazine ads, free standing inserts (FSIs) the Sunday newspaper, or on the Internet. Your analysis should include a discussion of the image or positioning the marketer is using for the brand and how the promotional offer supports the advertising campaign being used for the brand.

7. Public Relations , Publicity, and Corporate Advertising
Assume the role of a Public Relation Manager of a car manufacturing company that has experienced public relations problems resulting from product recalls and product failures. Describe some of the measures your company can take to minimize the impact of this negative publicity.

In: Operations Management

            You are about to set up a new automobile repair business.             Explain: a.      &nbs

            You are about to set up a new automobile repair business.

            Explain:

a.         What are all the essential functions of the human resource department of automobile repair business

            b.       What is a performance evaluation/appraisal?

c.         Explain the advantages and disadvantages of a performance appraisal/evaluation to the employee.

In: Operations Management

How to construct a stakeholder analysis table (for Section I): List your decision options across the...

How to construct a stakeholder analysis table (for Section I):

List your decision options across the top, the stakeholders along the side, and in the table indicate with plusses and minuses (i.e., + & -) the effect of each decision on each stakeholder. If a decision has a strong effect on a particular stakeholder, you can indicate this with more than one + or -.

For example, a generic stakeholder analysis table might look like:

---------------------------------------------------

                                                            Decision

                                                Decision A      Decision B      [note: for your paper don’t say Decision A;                                                                                                   use a descriptive label for the decision.]

Stakeholders

            Stockholders                    +                      -                 

Employees                        --                      +                 [note – these stakeholders are just

            Customers                        +                      -                  examples; your stakeholders will

            Community                      -                       +++            probably be different]

            .

            .

            .

            (etc.)

To conduct your utilitarian analysis, count-up the plusses and minuses, and pick the decision where the plusses most outweigh the minuses. In the above table, Decision A has 2 plusses and 3 minuses, for a net of minus 1. Decision B has 4 plusses and 2 minuses, with a net of plus 2. So, from a utilitarian perspective, Decision B is more ethical.

Incredible Shrinking Potato Chip Package
Topic: Cost vs. price vs. value issues
Characters: Jen, Brand Manager for potato chips at a regional salty snacks manufacturer
Derek, Marketing Director for the regional salty snacks manufacturer
Jen has been concerned about the profitability of the various items in her line of potato chips. According
to her potato suppliers, the recent drought caused a 35 percent reduction in the potato crop compared to
one year ago, resulting in a 25 percent hike in potato prices to large buyers like Jen’s company. Potatoes
accounted for almost all of the content of her chips (which also consisted of vegetable oil, one of three
different flavoring spices, and salt), plus there were packaging costs. To hold the line on margins, which
of late had been slim at only about 5 percent due to fierce competition from several other local and
regional brands, Jen would need to raise potato chip prices about 15 percent. On her most popular 7.5
oz. size, which had a price spot of $2.19 on the package, this would require a price hike of $.33, bringing
the price up to $2.52.
Jen wondered what would be the appropriate strategy to deal with this unfortunate circumstance. She
was very reluctant to raise the price to maintain the margin. First, she feared incurring the bad will of her
loyal customers; it wouldn’t be perceived as fair by them. Moreover, she was worried about competitive
responses; her other larger competitors might be willing to incur a loss in the short-run to keep their
customer bases and to attract price-hiking rivals’ customers. Jen couldn’t afford such a strategy since she
was evaluated solely on the basis of monthly net profits. Historical data in this industry revealed another
possible competitive maneuver in the face of rising ingredient costs: hold the line on prices and package
size while reducing the net weight of the package.
Jen was concerned that this might be a deceptive practice. She recalled from a Consumer Behavior
course she had taken in college a concept known as the “just noticeable difference.” This said that
relatively small changes in a stimulus (such as a price hike or content shrinkage) go unnoticed by
consumers. Jen felt intuitively that the price increase necessary to maintain margins would be noticed,
given the price sensitivity of buyers for snack foods. However, the past industry data suggested that
perhaps buyers might not notice the package size reduction needed to sustain profits, which in this case
would be 1.1 ounces.
Jen asked her boss, Derek, the Marketing Director, about the advisability of reducing the net weight of
the potato chips. Derek said that this was a practice known variously as “downsizing” and “package
shorting.” It was a very common practice among packaged goods manufacturers. For instance, he said,
candy bar manufacturers are subject to constantly fluctuating ingredient prices, and because there are
expected (“fair” or “reference”) prices for candy bars, package sizes are frequently adjusted without
informing consumers. Jim said that was a nonissue since marketers have been above board in labeling
products accurately as to weight, serving size, price, and quantity. Furthermore, the Food and Drug
Administration had no laws against the practice. Derek recommended downsizing the potato chips, but he
made it clear to Jen that the ultimate decision was up to her. Jen still had her doubts. After all, it would
seem that consumers who are in the habit of buying a particular product size generally don’t scrutinize the
net weight label on subsequent purchases. If this were true, it seemed to Jen that downsizing would be a
deceptive practice.

In: Operations Management

Answer the following questions: Many factors are involved in building and maintaining an effective organization. An...

Answer the following questions:

Many factors are involved in building and maintaining an effective organization. An effective organization needs a supportive environment, good leadership, discipline, effective communication, challenge and empowerment. Some of the key fundamentals of building and maintaining effective organization are; maintaining the right size, developing the right mix of skills, committing to a common purpose and performance goals, committing to a common approach and developing mutual accountability. You are task with identifying a business/organization who has thrived over the years even in this hard economic times.  

The paper should have the following:

What characteristics of the team are most important to the organization?

What methods have they used to build an effective organization?

What are the reward systems in place if any to motivate their employees?

What is the financial health of the organization?

What is the work environment like in the organization?

How large is the work staff?

What is the diversity make-up of the organization?

What is the organizational structure like?

What makes this organization special or unique?

In: Operations Management

Discuss biodata, application blanks, training and experience evaluation, and reference check as selection predictors, when each...

Discuss biodata, application blanks, training and experience evaluation, and reference check as selection predictors, when each should be used, and legal implications of each.

In: Operations Management

Discuss assessment centers in terms of dimensions typically used, and types of simulations thst are frequently...

Discuss assessment centers in terms of dimensions typically used, and types of simulations thst are frequently applied. Discuss the validity of situational tests and legal considerations.

In: Operations Management

What are some valid economic justifications for mergers? Please see chapter Ch.22 for references to this...

What are some valid economic justifications for mergers? Please see chapter Ch.22 for references to this topic.

Attention: Explain. Please answer in the form of paragraph, no bullet points or numerical and I will rate. Thank you in advance!

In: Operations Management

Analyze the leadership strategies individuals have used to manage this massive change of COVID-19 What has...

Analyze the leadership strategies individuals have used to manage this massive change of COVID-19 What has been effective? Ineffective? Explain your reasoning.

In: Operations Management