Consultative leadership 1. Do you engage your team or co-worker’s in the decision-making process? 2. List and describe three things that I can do to improve my listening skills? 3. What areas or situation have I been able to effectively advise or counsel a co-worker? How was my advice received?

Knowledge, skill, experience

Instructions: answer the questions below based on your experience in one of the following situations: (1)

a team lead, (2) a manager or supervisor, or (3) a member of a team.

1.     What knowledge, skills, and experience can I acquire that benefit my project team and customers

(internal or external customers)?

2.     What knowledge, skills, or experiences would make my job more rewarding in terms of job

satisfaction or job promotion?

3.     What steps can I take to acquire the needed knowledge, skills, or experience?

Immediately (30 days)                                              Longer-range ( 6 months to 1 year)

1.

2.

3.

4.

Trust-based relationships Instructions: answer the questions below based on your perspective from Part Two. 1. What is the status of my relationships with key project team members and customers? List one key project team member and one customer (internal or external customer) and discuss the nature and state of the relationships. 2. Which relationships cause me the most pain (friction, confrontation, dishonesty, etc.)? List the relationships and pain points. 3. Which specific actions can I take to turn the troubled relationships into positive, healthy relationships?

Explain the Role of the safety professional in all phases of systems designs.

Fact Scenario:

                   Quik Results, Inc.(QRI), a Michigan corporation, makes and sells Power Up!, a super energy boosting, carbonated beverage. Power Up! is made in Michigan, but shipped to stores all across the Midwest and East Coast. Power Up! is made by QRI, and delivered on QRI. trucks, by QRI employees. QRI has in-house accounting and marketing staff.

                  Steve, a driver for QRI, leaves the truck's motor running in neutral and carelessly forgets to set the parking brake while he makes a delivery. The truck rolls and crashes into a nearby gas station pump, igniting a fire that spreads quickly to a construction site a block away. A burned wall collapses onto a crane, which falls on, and injures, a bystander, Flo. What must Flo show to recover damages from Steve? What are QRI’s potential liabilities?

Sam’s small bread company has been operating out of his kitchen and selling at local farmer’s markets. Recently he was informed by a government official his bread does not have the proper _____________ because there are no nutritional facts on the bag.

Select one:

Labelling

Branding

Packaging

Description

Compliance

Your company has traditionally advertised on radio, but you would like to expand your promotions to include more social media and participation in trade shows. What is the most serious concern when contracting multiple different agencies to develop these different campaigns?

Select one:

Conflicts of interest arising.

Out of control costs.

A lack of target-focused marketing.

A mixed and inconsistent message to consumers.

The design of marketing communications program.

Sally works for a car dealership. Her job is to survey customers to see how much they value offerings such as warranties or guarantees. This will help her in designing new ______________ in the future.

Select one:

Brochures

Training processes

Vehicles

Actual products

Augmented products

Fact Scenario:

                   Quik Results, Inc.(QRI), a Michigan corporation, makes and sells Power Up!, a super energy boosting, carbonated beverage. Power Up! is made in Michigan, but shipped to stores all across the Midwest and East Coast. Power Up! is made by QRI, and delivered on QRI. trucks, by QRI employees. QRI has in-house accounting and marketing staff.

                  QRI is concerned about preventing competitors from imitating the distinctive Power Up! logo and thereby misleading customers. How can QRI protect the logo? What would QRI do if someone imitated or straight copied the Power Up! logo

.

Quik Results, Inc.(QRI), a Michigan corporation, makes and sells Power Up!, a super energy boosting, carbonated beverage. Power Up! is made in Michigan, but shipped to stores all across the Midwest and East Coast. Power Up! is made by QRI, and delivered on QRI. trucks, by QRI employees. QRI has in-house accounting and marketing staff.

                  QRI’s in-house marketing department decides to use in print ads for Power Up! direct quotes from a study that shows the ingredients in Power Up! are safe and effective. The study was done by Deep Topics, Inc. a private, for profit research/think tank organization. QRI does not obtain the permission of Deep Topics to use the study in its advertisements. Deep Topics files a suit against QRI, alleging infringement of the plaintiffs' intellectual property rights. Which type of intellectual property is involved in this situation? What is QRI's likely defense? How is a court most likely to rule? Explain.

Please explain in detail the service concept (purpose of the service; please define target market and customer experience) and service specifications (performance specifications design specifications delivery specifications); Word count: 300-400 words

Case Study

ABC Company observes that the confidentiality of their workers is compromised while using the eservices provided by the partner company. Further investigation has highlighted that whenever a user uses their unified profiles to access the partner’s company services from the relevant mobile application, their confidentiality is compromised and data theft patterns are observed. The situation is alarming and makes them focus on how the mobile application that gives access to partner’s eservices are vulnerable. Further investigation is done in this regard and it is found out that whenever a user sends a request to use any of the partner company’s eservice, only at that instance the confidentiality is being compromised. This may mean that the gateway at either one of the party’s end has already been compromised. Further investigation highlights that the cause is not the gateway but the common reusable APIs used in their mobile application. It is also noted that the same mobile application is working fine for the internal accessible services but start malfunctioning when partner company’s eservices are accessed. A team of researchers is hired to establish a framework of utilizing the known reusable component for unified service consumption from multiple sources considering the security dynamics of ABC country.

A : Identify the problem area from the above Case study description and elaborate how this problem area can be resolved using the current world technical solutions or tools.​​

​B: ​Highlight the titles of SIX (6) possible generic research design phases applied for any research.​
​
​-Mention which of these highlighted phases are applicable in this case.
​

​-Also highlight whether the research methodology be quantitative or qualitative in this case.

Fact Scenario:

                   Quik Results, Inc.(QRI), a Michigan corporation, makes and sells Power Up!, a super energy boosting, carbonated beverage. Power Up! is made in Michigan, but shipped to stores all across the Midwest and East Coast. Power Up! is made by QRI, and delivered on QRI. trucks, by QRI employees. QRI has in-house accounting and marketing staff.

                  Quicksilver Delivery Service contracts to deliver Power Up! in California for $5,000, payable in advance. QRI pays the money, but Quicksilver fails to perform. Can QRI rescind the contract? Can QRI also obtain restitution? What does it mean to "rescind" a contract? How is a contract rescinded? What is restitution? How is restitution accomplished? Explain.

Support activities assist companies in performing their primary activities including infrastructure, HRM, technology development, and procurement. Explain each of activity in your own words. (Xiaomi corporation)

Janna wants to get a better grasp of her market segment by researching such demographics as income, gender, age, and education. She plans to use online surveys designed to find out the groups’ current and future behaviour. Janna is conducting what type of research?

Select one:

causal

situational

basic

descriptive

exploratory

Joe used to work in the investment industry and he recently established his own company that develops Web sites for investment professionals. His clients are willing to pay a higher fee than many competing similar services for his expertise, reliability, and on-time delivery. These clients are acting upon ________________.

Select one:

customer-perceived value

social relationships

customer loyalty

relationship management

customer equity

Which of the following is not part of the micro-environment for a public telephone company?

Select one:

marketing intermediaries

cultural forces

internal functions such as accounting and R&D

suppliers

customers

Is it more important to speak well, or to listen well?

Explain why, and include at two strategies or examples to support your response