Questions
What do you think the future of international media holds?

What do you think the future of international media holds?

In: Operations Management

Why Reverse Logistics Needs to Become a Core Competency Inside Your Supply Chain? research secondary market...

Why Reverse Logistics Needs to Become a Core Competency Inside Your Supply Chain? research secondary market place?

In: Operations Management

Construct a critique of the following including at least 1 strength and 1 weakness of the...

Construct a critique of the following including at least 1 strength and 1 weakness of the proposed new strategy.

CVS is a very successful company that has been one of the leading publicity owned companies in the US. There headquarters is based out of Woonsocket, R.I. A company that has over 290, 000 employees that help to ensure the success of the company everyday. CVS aims to be a leading company that will provide the testing that is needed globally for the corona virus by allowing drive in testing. By providing testing to those that may not be able to get it regularly they will be able to save more individuals. This company always go up and beyond for their customers they provide services that are able to be affordable for the purchase of their medications. I use them on a regular basics when I need a prescription refills they are very professional and they never disappoint. The company should do a review of how their profit is doing every five years so that they can get a idea of new methods or ideas that can be introduced.

Where i currently work at we have a Suggestion box that my Director always check to get an idea of what the customers will like to see change or use it as way that they can show their employees that they are appreciated by appointing an employee of the month by doing so that may drive the employees that may not feel appreciated to see that the company that they give all they time that they could be spending with their families especially on holidays. I also feel that the company should come up with in store events that would draw the attention to customers that may not be a regular customer. When i was in the Navy there were times that I really regretted signing up because I felt like my command didn't appreciate me so i was ready to get out, then i met a manager that appreciated his employees and would constantly tell us without us he wouldn't be anything.

In: Operations Management

Johnson & Johnson and Crisis Management: Comparison of Two Leaders in Two Crises Abstract Crisis management...

Johnson & Johnson and Crisis Management: Comparison of Two Leaders in Two Crises

Abstract

Crisis management communications is a critical skill for corporate leaders. Failure during crisis management may result in serious harm to the company and in some cases can lead to the exit of the firm from the industry. Successful crisis management may result in little or no damage to a company’s reputation in the industry. This case study will review the crisis management communication strategies of two CEOs at different times in a single company’s history.

Leadership in 1982 Crisis

When the Tylenol crisis happened in 1982, Burke directed the removal of 31 million bottles of Tylenol products valued at more than $100 million from store shelves (Kaplan). Burke took the lead role for all communications relating to the crisis. As the CEO, he was the face and spokesperson for Johnson & Johnson, providing leadership through the crisis. Burke appeared on the U.S. television news program, 60 Minutes, and allowed cameras to be present during strategy sessions (Yang). Burke did not delegate the responsibility of communication to a company spokesperson or division head (Prokesch). Multiple case studies, many through Harvard Business School, detail the way Johnson & Johnson and its leaders handled the crisis.

Leadership Now Crisis

Under Weldon, the company recalled more than 50 products during a 15-month period between 2009 and 2011. The product recalls spanned various subsidiaries, including products such as Motrin, Tylenol, Children’s Tylenol products, Rolaids, and Benadryl from the consumer products division of McNeil Consumer Health Care, the same subsidiary that was so successful with crisis management during the 1982 Tylenol crisis. The quality issues were so severe, with potential for adverse effects to the general public, that in July 2010 the FDA required action on the part of McNeil to address the quality issues at various manufacturing plants. The company submitted a remediation plan for McNeil to the FDA, and in March 2011 the FDA expanded oversight at three plants for McNeil, due to the company’s failure to make significant improvements in quality.

Questions Presented:

Compare and contrast the leadership strategies used by Burke and Weldon: What changes could have been made by either CEO to improve the situation he faced?

Compare and contrast the communication strategies used by Burke and Weldon. What changes could have been made by either CEO to improve the situation he faced?

Compare and contrast the crisis management strategies used by Johnson & Johnson in the two situations.

In: Operations Management

LM.97 Each week the ABC Company, from Albuquerque, NM receives 58 separate LTL shipments from a...

LM.97 Each week the ABC Company, from Albuquerque, NM receives 58 separate LTL shipments from a number of different suppliers in the Dallas, TX area. Each parcel shipment from Dallas to Albuquerque costs $102.

Alternate Shipping Method

A Dallas-based 3PL provider has approached ABC Company with a proposal to run a consolidation operation where they would pick up the supplier shipments each week and load them on to one truck for shipment to Albuquerque. The relative data for this alternative shipping method are as follows:

Local pickup fee = $31 pickup fee

Average weight per supplier shipment = 128 lbs.

Local consolidation fee = $37 per hundred-weight

Consolidated TL shipment from Dallas to Albuquerque = $987

What is the total cost of shipping the separate parcel shipments from the Dallas-area suppliers to the ABC company location in Albuquerque? (Display your answer as a whole number.)

How much money would ABC Company save to hire the 3PL to pickup the shipments from each supplier and consolidate them into one bulk shipment to Albuquerque? (Display your answer as a whole number.)

At what cost for local pickup does the cost of the two options become the same? (Display your answer to two decimal places.)

In: Operations Management

What do think is Wegmans Food Markets does to keep employees on-board compared to most supermarkets?...

What do think is Wegmans Food Markets does to keep employees on-board compared to most supermarkets? Do think investing in retail supermarket employees is sustainable? If so, how would you invest without breaking the bank? Have you ever worked at a company that had cutbacks in employment? If so, how did the company go about the layoffs and keep employees motivated for the future?

In: Operations Management

What is the difference between a search landing page and a doorway page? Why might an...

What is the difference between a search landing page and a doorway page? Why might an advertiser be tempted to use a doorway page? Look online and provide an example of where each could be best used. Please provide a detailed answer.

In: Operations Management

Do an analysis of the innovation culture of one local and one international organisation in your...

Do an analysis of the innovation culture of one local and one international organisation in your industry and write up the main learnings

In: Operations Management

The product under study will be a transparent water bottle with a solar panel strip on...

The product under study will be a transparent water bottle with a solar panel strip on its cap and a waterproof LED beneath the bottle cap. discuss sales presentation take about you target your sales. etc write two page presentation with reference

In: Operations Management

According to the Stakeholder Power/Interest matrix, a project stakeholders that has a low amount of authority...

According to the Stakeholder Power/Interest matrix, a project stakeholders that has a low amount of authority and a low amount of interest should be managed in what way?

Select one:

a.  Manage closely

b.  Monitor

c.  Keep informed

d.  Keep satisfied

In: Operations Management

Why Reverse Logistics Needs to Become a Core Competency Inside Your Supply Chain? outsourcing of reverse...

Why Reverse Logistics Needs to Become a Core Competency Inside Your Supply Chain? outsourcing of reverse logistics?

In: Operations Management

1) Describe how the performance management process is linked to employee selection, training, and development. 2)...

1) Describe how the performance management process is linked to employee selection, training, and development.

2) What sources could be used to evaluate the performance of people working in the following jobs?

a) sales representative

b) TV repairer

c) director of nursing In a hospital

d) HR manager

e) air traffic controller

3)Three types of evaluation meetings are described in this chapter.

A) What different skills are required for each?

B) How can a manager develop the skills needed to conduct a problem-solving type of meeting?

C) Which method do you feel is the least desirable and why?

4) Discuss how you would go about diagnosing an employee's performance problems.

A) List several factors to consider

In: Operations Management

Why Reverse Logistics Needs to Become a Core Competency Inside Your Supply Chain? research about the...

Why Reverse Logistics Needs to Become a Core Competency Inside Your Supply Chain? research about the market place?

In: Operations Management

Why is it difficult to determine reference prices? Consider a new pizza restaurant opening near your...

Why is it difficult to determine reference prices? Consider a new pizza restaurant opening near your campus. What challenges would the restaurant’s marketers encounter as they attempt to determine their customer’s reference prices? How could they find this information?

It is a marketing question

In: Operations Management

As an employer interested in maximizing the potential of your female employees, what benefit package would...

As an employer interested in maximizing the potential of your female employees, what benefit package would you offer and what management tactics would you use? How would these devices also serve as advantages to your male employees.

In: Operations Management