Questions
Describe an imaginary business organization and it's organizational change aimed at busting bureaucracy. Specify which dimensions...

Describe an imaginary business organization and it's organizational change aimed at busting bureaucracy.

Specify which dimensions of bureaucracy are attacked and how (in which particular ways)

In: Operations Management

An analysis of the similarities and differences across the Zara’s international markets. This analysis should conclude...

  1. An analysis of the similarities and differences across the Zara’s international markets. This analysis should conclude with the company’s stance on a ‘glocalised’ approach to its marketing efforts.

In: Operations Management

Summarize the intelligence cycle and imagine a model that will better capture what really goes in...

Summarize the intelligence cycle and imagine a model that will better capture what really goes in the process of finished intelligence.

I need help with the second one in bold

In: Operations Management

Write Business Continuity Strategies that can be adopted by the following departments of an Organization. 1....

Write Business Continuity Strategies that can be adopted by the following departments of an Organization.

1. Human Resources

2. Information Technology/Telecommunication

3. Manufacturing

4.Purchasing/Procurement

5. Accounts/Finance.

In: Operations Management

QUESTION 5 Which mobile phone service uses robots to greet people in some of their stores?  ...

QUESTION 5

  1. Which mobile phone service uses robots to greet people in some of their stores?  

T-Mobile

AT&T

Sprint

Verizon

QUESTION 6

  1. Which of these does NOT affect a customer's perceptions of service quality?

price

empathy

responsiveness

reliability

QUESTION 8

  1. The perceived fairness of the process used to resolve complaints is known as ____________________________.

procedural fairness

a fair solution

distributive fairness

an acceptable compromise

QUESTION 9

  1. When a customer's perception of the service delivered by a retailer fails to meet the customer's expectations, a ______________________ gap ensues.

service

standards

delivery

knowledge

In: Operations Management

Elon Musk has tweeted himself into trouble again. The SEC has asked a judge to find...

Elon Musk has tweeted himself into trouble again. The SEC has asked a judge to find the Twitter-happy CEO of Tesla in contempt, claiming he violated a settlement reached last October. That settlement came after another Musk tweetstorm six months ago with his infamous funding secured claim, about a buyout deal for Tesla that turned out to be, well, far short of secure. Speculation now turns to whether the judge will find Musk in contempt and if so, what punishment he might face, with options ranging from a slap on the wrist to a bar from being a corporate officer. You have to ask why Musk feels it's necessary to court trouble just for the likes. He continued to taunt the SEC on Twitter after the complaint dropped and a perennial question, where is Tesla's board in all this? Regardless of what punishment the judge might hand down, Tesla appears now to be exposed to a chronic risk that emanates from its cofounder's very own thumbs. I'm Liam Denning for Bloomberg Opinion.

  1. Is the conflict Elon Musk finds himself in with the SEC a dysfunctional conflict or a constructive conflict? If dysfunctional, how can Musk change the conflict to a constructive one?
  2. Of the nine sources of conflict listed in the text, which seems to be the most appropriate in this example between Musk and SEC?
  3. How is Musk escalating the conflict? What does he need to do to de-escalate the conflict?
  4. Please answer all three questions above Thanks.

In: Operations Management

Explain some of the advantages and disadvantages of the single- and dual- rate methods. Explain advantages...

Explain some of the advantages and disadvantages of the single- and dual- rate methods.
Explain advantages and disadvantages og the direct, the step-down and the reciprocal methods.

In: Operations Management

May Gilbert began working for Amalgamated Baking Company (ABC) in May 2003 as a sales supervisor...

May Gilbert began working for Amalgamated Baking Company (ABC) in May 2003 as a sales supervisor at its Vernon, California, facility. In May 2005, ABC promoted her to food sales account manager and in June 2006 promoted her again to conduct training for southern California distributors. Ken Weinzimmer, ABC's senior vice president for sales and marketing and/or Dwight Carnahan, ABC's president, approved each promotion.

ABC then offered Gilbert a job in Texas. She accepted the offer and in January 2007, with Carnahan's approval, began working as the first sales supervisor at ABC's Fort Worth, Texas, facility. ABC did not then have distributors, routes, or trucks in the Dallas/Fort Worth area. No employees reported to Gilbert. In February 2007, Gilbert hired her husband to work under her supervision as a distributor.

ABC promoted Gilbert in January 2008 to the position of district sales manager for the Dallas/Fort Worth area; she received a pay raise as well. Carnahan and Gilbert's supervisor, John Davis, approved the promotion and raise. Gilbert then supervised up to eighteen distributors, of whom up to ten operated out of ABC's Dallas facility. Although ABC eventually gave her a 4 percent raise in September 2008, she received lower compensation than did male district sales managers in other areas, and ABC did not give her access to a cellular telephone. Gilbert complained about this treatment, implying she was being treated differently because she was a woman. ABC informed her that the other districts had performed better than hers during the same period.

In January 2009, several distributors whom Gilbert supervised complained she was treating them unfairly by favoring her husband in assigning the best routes, providing him other activities, and giving him other considerations. The distributors also complained of her poor advance knowledge of sales contests and supervision.

They asserted that Gilbert was one reason for the high distributor turnover in her market area. A few days later, the distributors advised Carnahan of additional complaints of favoritism they asserted Gilbert had shown to her husband. Carnahan referred these complaints to

Weinzimmer. Carnahan and Weinzimmer then met with the distributors, taking their grievances seriously because they viewed them as ABC customers. After a more detailed internal investigation, Carnahan concluded that the distributors complaints were valid, and followed up by meeting with Gilbert. Carnahan discussed with Gilbert The possibility of transferring her to Houston and also offered her a distributorship, both of which she refused. Carnahan then terminated Gilbert's employment. Gilbert alleges ABC fired her as an act of retaliation for her previous complaints about sex discrimination in pay and not being given a cellular phone.

a. Has Ms. Gilbert been unlawfully

discriminated against because of her sex?

b. If so, which form of sex discrimination

applies?

In: Operations Management

11. You are responsible for the Demand Forecasting group at a mid-size company. Six weeks into...

11. You are responsible for the Demand Forecasting group at a mid-size company. Six weeks into the fiscal year, you are called to a meeting with two days of notice with the vice-president of sales, one of the finance directors and the company president. This is in reference to an email from executive leadership that the sales goals and plans are mis-aligned with your fiscal year forecast. It seems that your forecasts are 3.8% below sales plans and 3.5% below sales goals. How will you approach this meeting and what information will you use for the meeting?

In: Operations Management

Nashville, Tennessee—McDonald’s Corp. is trying to hook customers in southern test markets, including one in Kentucky,...

Nashville, Tennessee—McDonald’s Corp. is trying to hook customers in southern test markets, including one in Kentucky, on a new catfish sandwich. The chain is serving its newest sandwich in Bowling Green, Kentucky; Memphis, Chattanooga, and Jackson, Tennessee; Huntsville, Alabama; Jonesboro, Arkansas; and Columbus, Tupelo, Greenville, and Greenwood, Mississippi, said Jane Basten, a marketing specialist for McDonald’s in Nashville. The sandwich consists of a 2.3-ounce catfish patty, lettuce, and tangy sauce served on a homestyle bun. The company will evaluate the sandwich based on sales and supply availability after a six-week ad campaign ends in mid-April. “The advertising will be similar to what we’re doing right now with the grilled steak sandwich,” Basten said. “We will promote it to the fullest and see what happens.” The Catfish Institute, an industry promotion association based in Belzoni, Mississippi, is supplying the catfish. Catfish Institute director Bill Allen said catfish farmers, processors, and marketers are “very excited about this prospect for our industry. This is super good news. “But we don’t want to get our hopes up too much and start thinking this is going to be our salvation, because we already have a viable industry.” Allen said that catfish firms that remember earlier tie-ups with major restaurant chains such as Church’s Fried Chicken are cautiously optimistic about the McDonald’s deal.

The management team for new product development was interested in assessing relevancy of the chosen test markets to the three states designated for rollout if the test market was satisfactory (Tennessee, Alabama, Georgia). a. What are your conclusions about the representativeness of the test cities to the designated rollout states? b. What secondary data should you present to support your conclusions? Where will you obtain this data

In: Operations Management

Big data is becoming more and more popular with the presence of mobile technology and internet...

Big data is becoming more and more popular with the presence of mobile technology and internet of things (IoT). It offers new tools and perspectives for market analysis.

Question:

1. provide your thoughts on how can we use big data for residential demand analysis? Provide a brief review for the general issues on residential demand analysis, or focus on one or two special issues in residential demand.

2. Provide the proof of your argument, and explain how and which kind of big data can be helpful.

Two Pages, give insightful information by following plagiarism policy.


Thats what i got, Everything is on the question. Thank you

In: Operations Management

This passage below require analysis and breakdown Sassan Chakanian was interviewed in 1996 regarding the project...

This passage below require analysis and breakdown








Sassan Chakanian was interviewed in 1996 regarding the project planning and systems that Maxwell Technologies, Inc. offered during this time. According the Williams and Hart (1996) this interview provided a great understanding to the need of job-costing system as this time and even as early as the 1960s. Chakanian provided a great overview in the interview of the origins of Maxwell Technologies focusing primarily on government contracts, geared to defense-related business. This shifted in the 1990s to commercial business and civil industries providing a more “client /server job costing system” (Williams and Hart, 1996). He explains the JAMIS (Job Cost Account and Management Information System) which began in the late 1970s because at the time there was a great need and nothing on the market (Williams and Hart, 1996).
According the Chakanian the need for JAMIS was viable the government needed more sufficient data and finance management and civil business leader such as CFOs could clearly see the job costs without overwhelming the general ledger. He gives a great example of how the system works, the description is very basic, working in present time taking the input of time cards for instance. He explains the simultaneous transactions to both the general ledger and to the job cost module. While the one transaction is needed for both areas the detail that is equated is specific to the need of the bottom line and the cost of that job, as performed by labor hours ( Williams and Hart, 1996). He continues in the interview to explain while they have very specific software selecting the right software for the project is key to desired functionality (Williams and Hart, 1996).
Reaction:
This interview was very helpful for me to better understand where or how job-cost systems were derived. You can see in the 1960s some of technology was or data management was in place, primarily for defense purposes. Then in the late 70s the civil business had a need growing the need for job-costing software. I appreciate the tone of the interview; Chakanian feels this is an important tool, even a necessity for accurate data and financial analysis. The information throughout the interview, explains the product, Maxwell Technologies, Inc, and JAMIS. This is informative and persuasive, however Chakanian clearly reminds us having the right software for the project or job is key to the success of both the project and cost management. I appreciate the format of the article giving some background on the interviewee and the company, it further connect the reader to the service of the organization, not just the business or technology.

critically summarise the passage

In: Operations Management

Which of the following is an example of adverse possession? B. Sally owned a one-acre lot...

Which of the following is an example of adverse possession?

B. Sally owned a one-acre lot next to a state park. She decided to donate the lot to the state in order to expand the park. Sally’s children claimed they had a right to the land, not the state.

C. In 2005, Megan fenced off a field belonging to Farmer Giles, put a new lock on the gate leading to the field, built a wooden shed, and grew vegetables on the land. After 10 years, Megan gained title to the land without paying Farmer Giles.

D. Bob needed a place to stay so he broke into an empty house and stayed there for nearly a month until the house owner asked the police to make Bob leave.

A. Years ago, your grandmother bought 10 acres of land, paid the property taxes, and left you the property in her will.

A landowner builds a nine-foot fence topped with barbed wire around his property to keep people out, and posts warning signs on the fence saying “DANGER: Barbed Wire.” A group of graduate students decides to go cow tipping on the landowner’s property. The students climb the fence in the night, and one student suffers injuries from the barbed wire. What duty of care does the landowner owe to the students?

D. No duty because the student trespassed onto the owner’s land

B. A duty not to intentionally injure and to warn about known defects on the property

A. A duty not to intentionally injure the student

C. A duty to inspect the property for defects, correct defects, and warn about defects

Marta places a large, pre-assembled plastic greenhouse in her backyard, with the steel frame bolted into concrete that she poured specially for that purpose. She attaches gas-heating ducts and builds a brick walkway around the greenhouse. Now the town wants to raise her real property taxes, claiming that her property has been improved. Marta argues that the greenhouse is not real property. Is it?

E. The greenhouse is an easement and is part of the real property.

C. The greenhouse cannot be part of the real property if Marta does not own the land.

B. The greenhouse is not part of the real property because it could be removed.

D. The greenhouse is a fixture and is part of the real property.

A. The greenhouse is not part of the real property because it was pre-assembled.

In: Operations Management

This passage below require analysis and breakdown The above article discusses the importance of cost managing...

This passage below require analysis and breakdown






The above article discusses the importance of cost managing when it comes to hiring employees and dividing the cost between the actual hourly pay in addition to other costs added per employee. cost management is very important to help maintain profitable business and help pay employees for the duties they are hired for and the hours they are to complete without creating a cap or loss. One-way companies help collect such data and manage their cost systems is by setting up clock in and out procedures to help obtain the hours each employee has worked and compare them to productivity and average out the final cost for the position listed for hire. the higher the pay, the higher the expectations of a position and the better it profits the company. Having such data also benefits the management team in figuring out the outliers and react to them immediately to verify if the employees are overly paid, or maybe sometimes underpaid.


Reaction:


I do believe this system is a useful tool to help set up not only the company's future in competing with other companies within the same business line, but also to help being selective in the type of employees to be hired for the right position. being part of a management team myself, metrics is an example used to value how the employee is doing in a job. However, watching tardiness, time clocking and the productivity hours compared to the standards is a successful tool to help placing the data and the actual needs together and verify if there is a requirement for changes. an example would be recently we had to re-evaluate one of our metrics due to a change in one of our main used systems that resulted in a longer talk times over the phones and it was companywide not specific to certain employees. this tool helped making immediate changes.


critically analyse the passage or summarise

critically summarise the passage

In: Operations Management

Think of a recent instance where you were influenced by a pricing tactic. This could be...

  • Think of a recent instance where you were influenced by a pricing tactic. This could be seeing a "2 for 1" offer, a special coupon discount, a time when something was advertised at a particular price but then not available, and the like
  • Consider how you came to learn about the pricing tactic and your initial reaction.

Step 2 post to the discussion board addressing the following:

  • In your post, describe the instance you considered for step 1, analyzing your emotions and feelings.
  • Were you happy with the offer? Did you feel misled or cheated? Did you experience mixed emotions?
  • Speculate on what the company was trying to achieve with the pricing tactic.
  • Do you think that it benefited or hurt the company overall?
  • How did this instance affect your view of the company? Of the company's competitors?
  • As part of your post, discuss price adjustment considerations that the company may or may not have acted upon. Include legal and ethical issues that may have resulted from—or been avoided—by company's pricing such as predatory pricing, bait and switch, loss leader, and other such tactics.

In: Operations Management