Use Porter’s 5 forces model for PETRO-CANADA to describe the forces that are acting on the industry in which the company operates. Discuss each of the 5 forces in terms of threat (Is the threat from each force high or low? Why?  

Students will analyze the marketing activities of a company of their choice or their own company (real of fictitious.) This analysis should cover the major topics as discussed in the course. The paper should focus on the strategic marketing decisions of a particular product or service. Students will take the position of a marketing manager for the product or service being studied and make appropriate recommendations in their concluding remarks. This paper should be 4-5 pages in length

How are the three characteristics of effective teams evident in each of Tuckman's five stages of team development? Provide examples to support your response.

Hospital Issues Guidelines Regarding Disclosures to Avert Threats to Health or Safety

After treating a patient injured in a rather unusual sporting accident, the hospital released to the local media, without the patient’s authorization, copies of the patient’s skull x-ray as well as a description of the complainant’s medical condition. The local newspaper then featured on its front page the individual’s x-ray and an article that included the date of the accident, the location of the accident, the patient’s gender, a description of patient’s medical condition, and numerous quotes from the hospital about such unusual sporting accidents. The hospital asserted that the disclosures were made to avert a serious threat to health or safety; however, OCR’s investigation indicated that the disclosures did not meet the Privacy Rule’s standard for such actions. The investigation also indicated that the disclosures did not meet the Rule’s de-identification standard and therefore were not permissible without the individual’s authorization. Among other corrective actions to resolve the specific issues in the case, OCR required the hospital to develop and implement a policy regarding disclosures related to serious threats to health and safety, and to train all members of the hospital staff on the new policy.

What is the significance of the issue?

In addition to the actions taken in the case study, what else could the entity do to improve its processes so that the situation does not happen again?

Wells Fargo: Setting the Stagecoach Thundering Again

1. What is your assessment of the financial performance of Wells Fargo during John Stumpf’s tenure as its Chief Executive Officer (CEO)?
2. What is the rationale of the “cross-sell” strategy? Was the strategy appropriate for Wells Fargo? What challenges related to the cross-sell strategy started to surface in 2011?
3. What are the key elements needed to develop and sustain an ethical corporate culture (see Schwartz 2013)? Were these elements present at Wells Fargo during the period of misconduct?
4. What constitutes ethical leadership (see Schwartz 2013)? Why is it important? What are the qualities of an ethical leader? Were they present in the leadership of Wells Fargo during the period of misconduct?
5. What changes would you recommend the new CEO make to restore the reputation of the bank while also improving financial performance? (Hint: You should outline plans for improving the culture and compensation systems, at a minimum.)

What are the six planning tools and techniques? Using an example from your experience (as a student or at work), describe how you could use one of the techniques or tools to improve planning in your future. You may choose to apply your response to a specific goal in answering this question.

How does an understanding of management and organizational behavior lead to organizational effectiveness and efficiency? Why is the study of management theories (classical, behavioral and modern management) relevant today?

Who are starbucks Competitors and why are they a threat?

“It takes 20 years to build a reputation and few minutes of cyber-incident to ruin it.” Stéphane Nappo, Chief Information Security Officer, Société Générale Discuss the importance of attention to Cyber Security in all areas of the company, including the weakest link (the human), What is the role of top management in preparing a company for a Cyber attack? Use Siemens as an example

One of New England​ Air's top competitive priorities is​ on-time arrivals. Quality VP Clair Bond decided to personally monitor New England​ Air's performance. Each week for the past 30​ weeks, Bond checked a random sample of 100 flight arrivals for​ on-time performance.

a)   Using a 95% confidence level, plot the overall percentage of late flights ( p ) and the upper and lower control limits on a control chart.

b)   Assume that the airline industry’s upper and lower control limits for flights that are not on time are .1000 and .0400, respectively. Draw them on your control chart.

c)   Plot the percentage of late flights in each sample. Do all samples fall within New England Air’s control limits? When one falls out-side the control limits, what should be done?

d)   What can Clair Bond report about the quality of service?

(Please Screen shot the Excel if its in excel

Frederick Taylor (1856-1915) is the father of scientific management, a method for analyzing work flows with a specific focus on improving labor productivity. Taylor's methods have had a large influence on the Lean philosophy, particularly standardized work (e.g., standard parts and standard work instructions). Despite Taylor's connection to Lean, he would likely analyze a business process very differently from Taiichi Ohno (1912-1990), the father of Lean thinking and past CEO of Toyota. Consider the following situation. Taylor and Ohno walk down a hospital corridor together and see a nurse chatting with a patient who is waiting for a CT scan. Both would be upset about this “waste,” but for different reasons. Taylor would be upset about the nurse not doing work and Ohno would be upset about the patient not flowing smoothly through the system. Both would see waste, but for Taylor the focus is the worker and for Ohno the focus is the product, or in this case, the patient. In a Lean system, a nurse waiting for the next patient to triage is not a waste, but a patient waiting for triage is. For Taylor, the opposite is true.

Briefly argue in favor of Taylor's perspective or Ohno's perspective.

must have a minimum of 5-7 sentences per question and evidence in each response...

Visiting Angels

Connie Hill, whose father was at home sick, became sensitive to the needs and struggles of senior citizens who wish to remain at home. After losing her hospital job a few years after her father’s death, she purchased the franchise of Visiting Angels, a national network of nonmedical, senior home care agencies providing service to help elderly and older adults who continue to live in their homes.

Hill reasoned that, from a business standpoint, a well-developed strategy focused on improving the welfare of senior citizens has a good opportunity to succeed. As people are living longer, there are more seniors who wish to remain in their own homes while needing assistance in daily living. She felt that starting her own business created a greater potential for good income while controlling her own fate.

“Management experience is the essential skill that individuals interested in my job field need,” states Hill. The experience she gained managing staff at the hospital in her previous job proved to be invaluable in coaching employees and building effective teams.

“I personally meet with every client before their care begins. It makes them feel comfortable. I want people to say ‘Call Connie’ when they need care for a loved one. I want my name to be synonymous with Visiting Angels.”

When screening potential employees to administer this care, Hill states that it’s vital to establish the right fit between caregivers and clients. When she hires, even if the person’s credentials and skills are top-notch, she asks herself, “Is this someone I would want to take care of my mother?”

She feels that the most important thing to fulfill the needs of seniors is finding individuals with a “heart for serving.” Hill says they are available 24 hours a day. “We want to make Visiting Angels available whenever our clients need us. My first priority is meeting the needs of my clients.”

She states that even after 12 to 13 hours of work, this kind of business makes you feel good because you know you’ve helped someone. As her business continues to grow, she says she never wants to stop her hands-on involvement with the seniors they care for, their families, and her team. “To be in this field and to succeed in it you should have both the heart and the passion for assisting in and easing the life of senior citizens.”

Questions

1. Do you think that Hill’s method of screening potential employees has a positive effect on her relationship with them?
2. Do you agree with her hiring techniques?
3. Do you think she should have a different approach hiring potential employees to work with the elderly?
4. Does Hill’s hands-on approach to her business help to break some of the barriers to effective communication?

Your former director of business development contracted John Smith, an American consultant, to manage the development and marketing of one of the newer projects of the company.This project appeared very promising but is in fact bringing much lower revenues than originally anticipated. Mr. Smith just presented his expenses for his first class airfare tickets, five star hotel rooms and gourmet restaurant bills (with expensive French wines) of the last three months. Such expenses are a serious concern to your director of finances who finds them out of line. Your financial reports for the second half of this year would be improved if you negotiated an eight-month earlier termination of his 20-months consulting contract. That would help you wind down this project quicker. However, there is no good cause to base Mr. Smith’s termination on the lack of his contractual performance. In fact, some within your organization appreciate Mr. Smith’s work and believe he might turn things around, given additional time and manpower. You also have a suspicion about a potential conflict of interest. Indirectly, through an employee of HR, you have been told that Mr.Smith was seen in a night club entertaining Ms. Hodge, a project manager of your main competitor. Mr. Toba, a member of the Board of your company has been suggesting to your President that he might be more sympathetic to the under-performance of this project if you managed to contract his nephew George,a fresh MBA graduate from Northwest University, instead of John Smith. To review the contractual arrangements with Mr. Smith, you asked your contract department earlier today for a copy of his consulting contract. Unfortunately, they have been unable to locate their signed copy at this time.

Considerations for your Blackboard debate of this case:

1) How would you approach your consultant about various issues?

•Directly or indirectly

•Discussing all or just some issue; Why?

2) Would you try to work out issues with the consultant or terminate his contract?

3) Explain how such case would be handled if contracting company was residing in a certain country that you are familiar with.

Customer pet peeves about customer service. What are yours? Food not prepared properly at a restaurant? You need to return clothing or something else? A purchase you made didn’t work properly, or you couldn’t figure out how to make it work from the directions given? You need help in a store and can’t find anyone? Or, you may choose a pet-peeve specific to you. Tell us why it bothers you; and how you handle the situation with the person you need to talk with about your complaint? You are encouraged to share an experience with us.

You will complete all 4 questions from case 13.1.... all responses must hit the minimum of 5-7 sentence length with evidence (per question)

Eddie & Company: Exceeding the Relevant Range

Eddie & Company is a small manufacturer located in the North Central part of the United States. The company manufactures auto and truck axles for automobile producers. Most of its output is sold to one of the larger auto companies. Because its sales have recently increased beyond all expectation, that company now wants Eddie & Company to increase its production level to satisfy the increased demand.

This request poses a serious dilemma for the owners of Eddie & Company. It would have to considerably increase production in order to ship more axles to the automaker. However, it has already been operating at full capacity just to meet the demands of its customers, including the automaker, when sales were low. The only ways to satisfy the increased demand would be (1) to buy the needed new products from its competitors and resell them to the automaker—at no profit—or (2) to increase its own production capacity in order to satisfy the demand.

The first alternative would satisfy the short-run increase in demand, but not the long-range one. But the second alternative of increasing production capacity would pose different problems. First, there is no assurance that the increased demand from the automaker will be permanent, and Eddie & Company could find itself with unused capacity. Second, this alternative would mean increased fixed expenses, which would raise the company’s break-even point. And this increase would continue even if the automaker cut back its orders to the original level.

Questions

1. What options are available to the company?
2. What would you do if you faced the same situation?
3. Would you buy the product from your competitor to meet the contract? Explain.
4. Would you add the additional capacity? Explain.