The S&OP team at Kansas Furniture, has received estimates of demand requirements as shown in the table. Assuming one-time stockout costs for lost sales of
$100100
per unit, inventory carrying costs of
$2525
per unit per month, and zero beginning and ending inventory, evaluate these two plans on an incremental cost basis:Plan A: Produce at a steady rate (equal to minimum requirements) of
1 comma 1001,100
units per month and subcontract additional units at a
$7070
per unit premium cost. Subcontracting capacity is limited to
800800
units per month.
(Enter
all responses as whole
numbers).
Month |
Demand |
Production |
Ending Inventory |
Subcontract (Units) |
|
1 |
July |
13001300 |
1 comma 1001,100 |
00 |
200200 |
2 |
August |
11501150 |
1 comma 1001,100 |
00 |
5050 |
3 |
September |
11001100 |
1 comma 1001,100 |
00 |
00 |
4 |
October |
16001600 |
1 comma 1001,100 |
00 |
500500 |
5 |
November |
19001900 |
1 comma 1001,100 |
00 |
800800 |
6 |
December |
19001900 |
1 comma 1001,100 |
00 |
800800 |
The total cost, excluding normal time labor costs, for Plan A =
$164,500164,500.
(Enter your response as a whole number.)Plan B: Vary the workforce to produce the prior month's demand. The firm produced
1 comma 3001,300
units in June. The cost of hiring additional workers is
$3535
per unit produced. The cost of layoffs is
$6060
per unit cut back.
(Enter
all responses as whole numbers.)Note: Both hiring and layoff costs are incurred in the month of the change (i.e., going from production of
1 comma 3001,300
in July to
13001300
in August requires a layoff (and related costs) of
00
units in August).
Month |
Demand |
Production |
Hire (Units) |
Layoff (Units) |
Ending Inventory |
Stockouts (Units) |
|
1 |
July |
13001300 |
nothing |
nothing |
nothing |
nothing |
nothing |
2 |
August |
11501150 |
nothing |
nothing |
nothing |
nothing |
nothing |
3 |
September |
11001100 |
nothing |
nothing |
nothing |
nothing |
nothing |
4 |
October |
16001600 |
nothing |
nothing |
nothing |
nothing |
nothing |
5 |
November |
19001900 |
nothing |
nothing |
nothing |
nothing |
nothing |
6 |
December |
19001900 |
nothing |
nothing |
nothing |
nothing |
nothing |
Enter your answer in the edit fields and then click Check Answer.
|
Clear All |
Check Answer |
In: Operations Management
Company Walmart!
The purpose of this assignment is to conduct research related to how a specific company utilizes information related to place and promotion to create marketing plans that will meet business needs including their specified marketing objectives, to assess and make recommendations about the marketing strategies that have been employed based upon the consumer and market research, and to communicate these findings to organizational stakeholders.
Review:
Review the following topic materials.
Topic 6: "Types of Distribution Channels"
Topic 7: "Advertising, Sales Promotion, and Public Relations" and "Planning a Promotional Campaign"
Part 1:
Continuing in the role of a marketing professional who has been tasked with completing a marketing plan for a client, refer back to the research you completed in the Topic 2 Part 1: Research and the Topic 5 Part 2: Product or Service and Price assignments. Conduct additional research related to place and promotion and use it to complete the "Marketing Plan Analysis and Presentation: Part 3 – Research Template."
Part 2:
Add to the PowerPoint presentation you created in the Topic 5 assignment by creating five to eight additional slides that summarize your marketing plan analysis based on the research you have conducted about place and promotion. Slides should address each of the key areas listed below and should include speaker notes that explain how the company could have used what it learned about consumer behavior, product or service, and pricing to help it develop a marketing plan in order to meet the company's marketing objectives and business needs. When creating the presentation, provide links to specific YouTube and social media site examples that illustrate the current company messaging and promotional techniques. The final presentation should provide a comprehensive look at how the brand promotes their products to customers.
Based upon what you learned from your research and strategy assessment, recommend a strategy the company could employ to increase profits and sales to the target market. Include two or three final slides that summarize and justify your strategy recommendation.
Place:
Promotion:
Strategy Recommendation:
In: Operations Management
In: Operations Management
In: Operations Management
Dell
In January 2006, Dell, the world’s largest computer maker, announced plans to setup its fourth call center in India. The company already employs over 10,000 people in its Indian call centers, which provided a telephone help desk service to its many thousands of customers around the world. Like many other Western companies, Dell was attracted to India by the abundance of low-cost English-speaking workers, many of whom are well qualified and highly IT literate. Locating call centers in India sounds like a good deal all round. Customers get access 24 hours a day, 7 days a week wherever they are in the world, companies are able to reduce costs, and workers in a developing country get jobs.
However, not everyone is happy. Niels Kjellerup, Publisher and Editor of The Call Centre Managers Forum, an online chat room for call center managers, argues that the rush to outsource customer contact operations to cheaper locations has resulted in the worst of management practices in US and UK call centers being exported as ‘World Class Call Centre Practice’ in countries like India. He says that too often what is seen in India is bad customer service delivered cheaply. He claims that many Indian call centers are run as sweatshops with intelligent people being treated like cattle. Call center managers with little or no previous experience adopt ‘idiotic vendor measures’ such as ‘how many calls’ and ‘how short’, which simply result in the delivery of poor levels of customer service.
Agents are required to work nine and a half hours a day, but typically work anywhere from 12 to 16 hours. Processing 28 calls an hour is mandatory. Another target is to ensure that no customer calls back within seven days. The informant claimed that there are few, if any allowances for time off, even for doctor visits, sick days or handling family emergencies.
Question 3 (35 marks, maximum 300 words)
Globalization increases connections among people around the globe, both narrowing and widening the differences between them in various ways. On the one hand, increases in trade and communication bring closer awareness among consumers and workers of many brands and businesses’ activities, but on the other hand, it has negative effects on the global marketplace.
Required: Discuss the key negative effects of the global marketplace. Support your answers with examples in relation to Dell.
In: Operations Management
Douglas Adams (1952–2001), author of The Hitchhiker’s Guide to the Galaxy, compared humans to a puddle of water as a way of illustrating anthropocentric thinking, or what he called “the vain conceit” of humans.
He wrote: "Imagine a puddle waking up one morning and thinking, “This is an interesting world I find myself in, an interesting hole I find myself in. It fits me rather neatly, doesn’t it? In fact, it fits me staggeringly well. It must have been made to have me in it.” Even as the sun comes out and the puddle gets smaller, it still frantically hangs on to the idea that everything is going to be all right; that the world was made for it since it is so well suited to it."
In: Operations Management
Case Study: A major client asks one of its vendors to expand into India to lower the call center costs that they were incurring in Austin Texas. Austin was chosen because of the nature of the call – technology. India was chosen because of the labor pool with technology experience.
What are the issues the call center supplier has to deal with in considering whether to make this move and how to make it?
Case Study Continued: The same major client changes its mind after 6 months. This client was the 2nd largest company in the world at the time and they were a growing part of the vender’s business.
Because its initial mantra was flexibility (lease, equipment, human resources etc.), it was able to get out of its commitment, was paid to so by the client because they were so impressed with how low the costs were AND able to go to the next market in the same way.
•Adopt a Clear Product Strategy
•Test product in the target market
• Make adjustments as needed
In: Operations Management
What type of costs does implementing flexible work arrangements have on an organization and/or employer?
In: Operations Management
Dell
In January 2006, Dell, the world’s largest computer maker, announced plans to setup its fourth call center in India. The company already employs over 10,000 people in its Indian call centers, which provided a telephone help desk service to its many thousands of customers around the world. Like many other Western companies, Dell was attracted to India by the abundance of low-cost English-speaking workers, many of whom are well qualified and highly IT literate. Locating call centers in India sounds like a good deal all round. Customers get access 24 hours a day, 7 days a week wherever they are in the world, companies are able to reduce costs, and workers in a developing country get jobs.
However, not everyone is happy. Niels Kjellerup, Publisher and Editor of The Call Centre Managers Forum, an online chat room for call center managers, argues that the rush to outsource customer contact operations to cheaper locations has resulted in the worst of management practices in US and UK call centers being exported as ‘World Class Call Centre Practice’ in countries like India. He says that too often what is seen in India is bad customer service delivered cheaply. He claims that many Indian call centers are run as sweatshops with intelligent people being treated like cattle. Call center managers with little or no previous experience adopt ‘idiotic vendor measures’ such as ‘how many calls’ and ‘how short’, which simply result in the delivery of poor levels of customer service.
Agents are required to work nine and a half hours a day, but typically work anywhere from 12 to 16 hours. Processing 28 calls an hour is mandatory. Another target is to ensure that no customer calls back within seven days. The informant claimed that there are few, if any allowances for time off, even for doctor visits, sick days or handling family emergencies.
Question 2 ( maximum 300 words)
A traditional view of globalization is that it involves rolling out the same offering across the globe using the same ingredients, brand name and marketing communications. However, organizations have realized that they need to adapt their offerings and communications to local preferences and conditions. Discuss what is the difference between globalization and customization in marketing segmentation and marketing mix in relation to Dell Computers.
In: Operations Management
A steel product is manufactured by starting with raw material (carbon steel wire) and then processing it sequentially through five operations using machines A to E, respectively (see table below). This is the only use that the five machines are put to. The hourly rates for each machine are given in the table. Answer the following questions. Use the original output rates to answer each question (i.e., disregard any changes mentioned in previous questions).
Operation: | 1 | 2 | 3 | 4 | 5 |
Machine: | A | B | C | D | E |
Hourly unit output rate: | 50 | 40 | 30 | 50 | 60 |
a. What is the maximum output per hour of the steel product?
b. By how much would the output be improved if B was increased to 50?
c. By how much would the output be improved if C was increased to 40?
d. By how much would the output be improved if C was increased to 50?
e. What is the effect on the system if machine A can only manage an output of 20 in one hour?
f. What is the effect on the system if machine C can only manage an output of 20 in one hour?
g. What is the effect on the system if machine B is allowed to drop to an output of 30 in one hour?
In: Operations Management
How did Net Flix's core values support their success and detail the culture-changing actions? I must provide 250 words
In: Operations Management
List seven ways you can explore career opportunities while still in college
How do job seekers find their best jobs?
Although one may not actually find a job on the Internet, how can the big job boards be helpful to job hunters?
What is the hidden job market, and how can candidates find jobs in it?
In searching for a job, how can you build a personal brand, and why is it important to do so?
How do chronological and functional résumés differ, and what are the advantages and disadvantages of each?
What is an ATS, and how does it affect the way you prepare a résumé?
Why is it important to include a cover message with all résumés you send, even if you send them by e-mail?
In: Operations Management
Zara is a chain of fashion stores owned by Inditex, Spain’s largest apparel manufacturer and retailer. In 2009, Inditex reported sales of about 11 billion euros from more than 4,700 retail outlets in about 76 countries. In an industry in which customer demand is fickle, Zara must always adapt to the right strategies to ensure high returns from a volatile market. Zara’s products exemplify two groups; its most fashionable items that have the least predictable demand are made in European facilities and clothes that are more predictable and can sell for longer periods, such as basic T-shirts, are sourced from many cheaper Asian facilities. Hence, its production facilities in Asia focus on low cost and primarily produce standardized, low value products that sell in large amounts. The European facilities focus primarily on producing high-value, cutting-edge designs whose demand is unpredictable and seasonal short-term. Fashionable items exhibit high value-to-weight ratio compared to the standardized, low value products.
In: Operations Management
HR Management In The Global Workplace
This discussion has 2 parts:
For assistance with your assignment, please use your text, Web resources, and all course materials.
In: Operations Management
What are the risks to the healthcare industry from the use of data analytics?
In: Operations Management