Question 5 (Business Strategy): a. Give three different ways in which Strategic Business Units (SBUs) can be organised. Briefly explain the benefits. b. What generic strategy do the following organisations pursue and why: i. Investec Bank (commercial); ii. Nandos; iii. Pick ‘n Pay.
In: Operations Management
In: Operations Management
In: Operations Management
1. Identify a type of business and suggest how it could be improved using a lean strategy.
2. Provide an example of a lean system and identify the role of the suppliers and the customers in your system.
3. Explain the relationship between quality and productivity under the lean philosophy. Provide two examples.
4. Identify a business and describe in detail how a Kanban system could be utilized within this business.
5. How could employee empowerment be beneficial to a lean manufacturing operation? Provide three workplace examples.
In: Operations Management
Process Selection and Facility Layout
What happens when an Assembly Line is unbalanced?
What is a major disadvantage for using a process type layout?
What is the definition of ‘takt time’?
In: Operations Management
Based on your research, are executives overpaid? Why or why not?
What to you feel is the right differential between the lowest paid employees and the top executive pay? Should it be 5x, 10x or 1000x or more?
Tournament Theory of Motivation would say the bigger differentials will motivate employees to work hard for promotions. Equity Theory would suggest that people at the bottom will be demotivated when they think about their rewards/work ratio compared to executives. Expectancy Theory may suggest that unless the system is fair and people really have an equal shot at advancing the "valence" or the motivator would be low and people would not be motivated - this really impacts racial and gender fairness in compensation plan designs.
What do you think? Does any of this matter to compensation design?
How does this differ from compensation for movie stars, sports figures, etc?
As always, support your conclusion with external research from CREDIBLE sources.
In: Operations Management
What is legal and ethical issues within purchasing material and procurement function ?
Answer in 2000 words
In: Operations Management
what role do emotions positively and negatively influence critical thinking
In: Operations Management
Continual prospecting is primarily important to:
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discount customer objections. |
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increase customer turnover. |
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prevent customers from being acquired by other firms. |
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decrease customer retention rate. |
A bonus is a type of incentive given to the sales force that is most likely to result in a potential performance outcome of:
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increased attention on selling new products. |
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increased customer turnover. |
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increased selling costs. |
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increased full-line selling. |
Which of the following is true of sales quotas?
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They are limited in the sense that they can be used only to evaluate salespersons' performances but not to evaluate and control their efforts. |
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They are not representative of specific sales goals assigned to each territory or unit over a designated time period. |
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They allow a management to pinpoint individuals and units that are performing above average and those experiencing difficulty. |
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They allow a company to track the amount of profitable sales a company is engaging in. |
The second step in the prospecting process of customers involves _____.
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generating leads |
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customizing prospects |
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screening prospects |
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randomizing leads |
In: Operations Management
For which of the following individuals is prospecting less important to last long in business?
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A stockbroker |
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A real estate agent |
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A market leader's sales representative |
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A partner in an upcoming accounting firm |
Which of the following statements is true of the all-you-can-afford approach to deciding advertising budget?
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The advertising budget is established as a predetermined share of profits or financial resources. |
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The advertising goals are formulated and tasks are defined to accomplish these goals. |
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The advertising budget is argued for and presented on the basis of research findings. |
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The basic philosophy underlying this approach is that advertising is defensive. |
The management of Neptune Services Inc. is analyzing the different types of incentives it could offer its sales force for better productive outcomes and for the expansion of the company at large. It therefore decides to introduce fringe benefits and education allowances as part of its incentive plan. These two measures are most likely to result in:
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full-line balanced selling and an increase in customer turnover. |
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improved service of existing customers and large average orders. |
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a reduction in selling costs and an increase in the number of sales calls. |
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improved market penetration and low sales volume. |
Which of the following is an advantage of using radio as an advertising medium?
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It provides local coverage and is flexible. |
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It faces no competition from competing advertisements. |
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It appeals to the senses and provides a combination of sight, sound, and motion. |
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It gains more attention from an audience than television |
In: Operations Management
8. Review the following questions a proposar might ask while working on a proposal: - What does the soliciting organization really want? Wyat approaches will be viewed unfavorably? What objections will our plan elicit? To answer the questions above, the proposer might do research on a. the costs of the work involved. comit )
3063)
b. include the dates and work completed, but make no comments, hoping the progress report is a formality, and no one will actually read it.
C. explain progress to date, the problems encountered, and expected progress toward completion.
d. revise the due dates on the original proposal to match what has been completed.
comit
13. After reading the summary, readers should
a. want to read more of your proposal.
b. know everything they need to know to make a decision.
c. be convinced by your argument.
d. flip through to the conclusion.
14. In a proposal report you should clearly describe the work you are going to do and the rationale behind that work in the
a. Management Proposal.
b. Cost Proposal.
c. Logistics Proposal.
d. Technical Proposal.
15. In a proposal report you should clearly describe the personnel who are going to do the work you propose in the
a. Management Proposal.
b. Cost Proposal.
c. Technical Proposal.
d. Logistics Proposal.
In: Operations Management
Happy Trails, LLC is a medium-sized independent living home , a for profit facility located in the suburban environment. Due to traffic road congestion, this elder care facility is the most convenient independent living home near the city. Independent living homes in the city offer many of the same services as Happy Trails, but are more expensive. The elderly may go to several hospitals for acute health care issues.
In a response to the changing economy and patient access from the suburban areas to the city, Happy Trails has taken some measures to compete, become more attractive, and build on its long-term care for patients in the surrounding areas. It has reduced overtime allotments of its seasoned patient care staff, and has terminated several registered nurses. As the registered nurses leave Happy Trails, they are replaced by licensed practical nurses who received lower compensation and fewer benefits. The health care facilities in the city are unionized and are well represented by an experienced union business agent.
The union has recently negotiated superior wages and benefits at the independent living homes in the city. In terms of the health care professional employees employed there, Happy Trails is not so happy now because the union representing the other facilities has received the attention of the Happy Trails LPNs.
As a team, you are a group of individuals who are members of a consulting firm. The independent living home management team has asked your advice what would you advise the independent living home management to do.
Should Happy Trails oppose unionization?
What arguments or defenses might the hospital raise to the unions organizing issues?
If the company elects to resist unionization's, what steps must the company follow?
What unfair labor practices need to be avoided by management?
In: Operations Management
Lisa Bodell:
The first of these reasons is a flawed leadership mindset:
"The reason why I think mindset is what holds us back is we don't realize how much we resist change on a regular basis. In fact one of the things I talk about a lot with people is that I don't think that we're grooming leaders right now; I think that we are grooming professional skeptics."
second reason why companies resist change is assumptions, more specifically a pesky, assumption-making culture:
"We have a lot of assumptions around how things should work, have always worked, need to work, we've already tried things that way. And I think one of the problems is our assumptions hold us back from actually attacking problems."
Question: In the article above, Lisa Bodell addresses resisting change. What insights have you gained from her presentation?
In: Operations Management
At the Enterprise level, how should we be choosing, implementing and managing information systems resources?
In: Operations Management
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8 |
What sourcing category would the following items typically be classified in? Item A: high volume/value, low risk, multiple potential suppliers Item B: low volume/value, high risk, very few potential suppliers |
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9 |
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10 |
What are the TWO primary philosophies discussed in Chapter 8 – Operations Management that are used to help manage operations in the supply chain. Provide the main objectives for each of the two philosophies. |
In: Operations Management