Do you think labor unions are generally good for employees? In 200 words or less
In: Operations Management
Agnes Hammer is a senior majoring in management science. She has interviewed with several companies for a job when she graduates, and she is curious about what starting salary offers she might receive. She asked 12 of her classmates at random what their annual staring salary offers were, and she received the following responses
| $28500 | $35500 |
| $32600 | $36000 |
| $34000 | $25700 |
| $27500 | $29000 |
| $24600 | $31500 |
| $34500 | $26800 |
Compute the sample mean and sample variance for these data.
(Please write down the calculation process)
Suppose the starting salaries are normally distributed, the mean
is the same as the sample mean and variance is the same as sample
variance that you calculate from the previous question. What is the
probability that Agnes will receive a salary offer of less than
$27000? (For probability of normal distribution, please use the
probability table posted on Blackboard)
Suppose the starting salaries are normally distributed, the mean is the same as the sample mean and variance is the same as sample variance that you calculate from the previous question. What is the probability that Agnes will receive a salary offer of between $27000 and $40000 (meaning 27000<= salary <= 40000)? (For probability of normal distribution, please use the probability table posted on Blackboard)
In: Operations Management
Last month, there was a mechanical breakdown on the cable gondola that takes passengers from the base of Marvellous Mountain to the restaurant at the top. The system, which is operated by Marvellous Mountain Cable Corp. (Marvellous), has two large gondolas, one of which is going down the mountain when the other goes up. The breakdown took place in late afternoon and it soon became apparent that it could not be repaired until the following morning, so the passengers needed to be evacuated from the stationary gondolas.
The evacuation itself was not hazardous but, in the case of one of the gondolas, the passengers would have to walk a long distance over rough terrain after rescue personnel lowered them to the ground. It was considered unsafe for the passengers to be walking over this terrain with heavy items. As a consequence, the passengers were instructed over the public announcement system built into each gondola that for safety’s sake they were to leave any heavy bags and backpacks in the gondola, from which Marvellous personnel would remove them when the gondola was moving again and keep them to be reclaimed.
Two passengers in that gondola suffered serious consequences from these events. One Randolph, was claustrophobic. As long as the gondola was moving Randolph had no problem, but during the hour and a half that elapsed from when the gondola shuddered to a halt to when the passengers were evacuated, Randolph was reduced to a state of serious debilitation and, since the incident, has been diagnosed with post-traumatic stress disorder.
The other, Rhonda, had in her backpack a small but heavy scientific instrument that she used in her job as a geologist. The instrument, which belonged to her, was worth $40,000. She left the backpack on the gondola as instructed and it was returned to her the next day, but the instrument was gone. It cannot be determined who removed it from the backpack or when, other than that it must have occurred after the luggage the passengers had left behind in the gondola was unloaded the next day by Marvellous personnel.
Each passenger, when buying a ticket for the gondola, had received a receipt in large font stating, “THIS TICKET CONTAINS CONDITIONS OF CARRIAGE — SEE BACK”. On the back, in a smaller but still readable font, were three conditions, one of which read:
“LIABILITY — PASSENGER ASSUMES RISK — By accepting this ticket, passenger expressly agrees that Marvellous Mountain Cable Corp. shall not be liable for any personal injury or loss of property from any and all causes, including our negligence, that occurs in the gondola terminals or on the gondola.
It comes out, some time after the incident, that Marvellous had failed to arrange for the annual safety inspection and re-certification of the gondola system that was due the week before the incident. As a result, the gondola was operating without a current safety certificate. It appears that the standard inspection would have spotted the wear in a particular gear that experts later determined had caused the breakdown.
Discuss the contract claims that Randolph and Rhonda may have against Marvellous.
In: Operations Management
Question one:
Define "Sustainable Supply Chain Management" and discuss how a specific company uses it.
Question two;
Define the following terms AND give an example of each - a) Franchise b) Gross Margin c) Direct Marketing.
Question three:
Define "Customer Relationship Management and give an example of how a specific company uses it.
In: Operations Management
Question 3
Compose a literature review surrounding the debates on " The impact of a good marketing strategy on an organization's performance". This submission will serve as part of your motivation or presentation to your manager, pending on how well you gather and present the information to the above theme. (25)
Explain additional research is required (reference as per the Harvard style of referencing). Use the rubric (below) to develop a literature review based on the topic.
In: Operations Management
The following table provides monthly sales ($1000) at a college bookstore. The sales show a seasonal pattern, with the greatest number when the college is in session and decrease during the summer months.
Calculate all seasonal factors? Then calculate the forecasted sales per month for year 5 - third quarter only. Given that a fiscal year starts in January and ends in December. In year 5 the expected to be a total of $3,600,000
|
M T |
Jan |
Feb |
Mar |
Apr |
May |
Jun |
Jul |
Aug |
Sep |
Oct |
Nov |
Dec |
|
1 |
196 |
188 |
192 |
164 |
140 |
120 |
112 |
140 |
160 |
168 |
192 |
200 |
|
2 |
200 |
188 |
192 |
164 |
140 |
122 |
132 |
144 |
176 |
168 |
196 |
194 |
|
3 |
196 |
212 |
202 |
180 |
150 |
140 |
156 |
144 |
164 |
186 |
200 |
230 |
|
4 |
242 |
240 |
196 |
220 |
200 |
192 |
176 |
184 |
204 |
228 |
250 |
260 |
In: Operations Management
Consider the following LP model.Max Z = 3x1 - 4x2 + x3
subject to x1 + x2 + x3 >= 9
2x1 + x2 + x3<= 12
x1 + x2 = 5
x1, x2, x3 >= 0
Change it to standard form.
Obtain all the basic solutions and indicate which ones are basic feasible solutions and write down the corresponding corner points. For each basic solution, you have to obtain the values of all the variables.
Obtain the solution of the LP problem, that is, obtain the values of the decision variables corresponding to the optimal solution as well as the optimal value of the objective function.
In: Operations Management
A quality control activity analysis indicated the following four
activity costs of a hotel:
| Inspecting cleanliness of rooms | $108,000 |
| Processing lost customer reservations | 450,000 |
| Rework incorrectly prepared room service meal | 54,000 |
| Employee training | 288,000 |
| Total | $900,000 |
Sales are $3,000,000. Prepare a cost of quality report. Round percent of sales to one decimal place.
| Cost of Quality Report | |||
| Quality Cost Classification | Quality Cost | Percent of Total Quality Cost | Percent of Total Sales |
| Prevention | $ | % | % |
| Appraisal | % | % | |
| Internal failure | % | % | |
| External failure | % | % | |
| Total | $ | % | % |
In: Operations Management
your analysis of three aspects of motivation (i.e., the will to lead, express dominance, and commit to the social good of the organization) that are essential in developing leadership skills and your personal experience recognizing motivation exhibited by an employee within the workplace. In your analysis, do the following:
In: Operations Management
What type of training and development is needed to support an organizations efforts to change their culture? give examples
In: Operations Management
I need a business plan for a waste management company. The company is called Affordable Waste Management. I am asking for 180K i will be the only worker.
In: Operations Management
identify a major enhancement in the field of Supply Chain Management
How has it changed the industry for better?
Any future enhancements you could see from this technology or
process.
In: Operations Management
2. Explain the roles of people and information technology in providing quality service. How does the Ritz carlton Hotel Group use employees and information technology for quality service? Give examples.
3. Discuss how either good or poor quality affects you personally as a consumer. Describe experiences in which your expectations were a. Met b. Exceeded c. Not met. Did your experience change your regard for the organization and/or its products? Explain how.
4. High quality is not necessarily related to price. Drawing from your own knowledge and experience, provide examples where this a. May or b. May not be true.
5. Choose a product or service to illustrate in detail how several definitions of quality can apply simultaneously.
6. How can you internalize and practice quality at a personal level in your daily activities. Dive detailed examples.
7. Why should a company make it easy for customers to complain? Use an example that you personally experienced to describe in detail the features of an effective complaint Management process.
8. Many organizations, such as banks, cellphone providers and cable/satellite TV providers, offer significant incentives to attract new customers. However, existing customers rarely receive incentives to stay. Have you encountered any of these practices in your personal life? What are the implications, pro and con, of them? Give details.
9. Design a customer satisfaction questionnaire for high school students and their parents who take a campus visit and are considering applying to a university.
10. How should teams deal with slackers? How would you deal with them in the context of a student project team? Give details
In: Operations Management
Question 3
Companies such as Hungry Lion are operating in an age where the market landscape is changing drastically.
Discuss these changes and the impact the have on the operation of Hungry Lion.
In: Operations Management
FRX set clear conditions to which a steering committee used methods to ensure an answer to the very important question “why this project important?”, and, furthermore, it ensured that we are able to quantify and follow up on the results of their operations in a meaningful way. The model to answer the question itself was not the goal– it is the completion of project that set the standard but also using a simple method to give the project manager and the project organization space to “deliver the goods” in the project and at the same time focus on the realization of process improvement effects which gave credibility to the work, as the conditions and clarifications as for the calculations are qualified to meet the designated budget of $550,000. At the project implementation, the key task for the analysts was to reduce complexity and define roles in the project. With the strong involvement of stakeholders, experts, and the CEO all involved themselves as parts of an organization need to see the value of the planned change.
1. Give three examples of your preferred method implementation tools.
2. Give three examples of how you would quantify the project schedule and plan.
3. Provide an example In your opinion on how would you manage the debt of the company versus the tools to your disposal in the company value of the stock price that is the overhaul capital of the company.
In: Operations Management