essay question:

some environmental forces are considered controllable while some others are seen as beyond control of the organization discuss:

How could the firm Coles Supermarkets increase their overall environmental and social sustainability during this current COVID-19 pandemic?

Explain two reasons why you may want to change your process type on a shop floor (operations area).

1. SWOT Analysis

   1. Strengths:

   2. Weaknesses:

   3. Opportunities:

   4. Threats

In the light of present situation of Saudi Arabia market what trends will shape Human Resource Management over next five years?

" Write 15 or 20 lines , use your own word please don't copy it from anyone . Don't use write hand."

choose a international product and create a value chain of it ..and write down any 5 taglines of the company and describe it whether it is product based or marketing based

Quality is defined by the customer. Ethics have become a critical part of the Quality equation and customer experience. Yet we see many examples of ethics violations by corporations which have had horrible and sometimes lethal consequences for customers. Please identify and describe an ethics violation that has impacted the quality of a service or good. Your example can come from personal experience or the news. Further, please write about how the event should have been managed in order to avoid the ethics violation.

The FedEx Survey Feedback Action (SFA) program is one example. SFA includes an anonymous survey that allows employees to express feelings about the company and their managers, and to some extent about service, pay and benefits. Each manager then has an opportunity to use the results to help design a blueprint for improving workgroup engagement and commitment.

SFA has three phases. First, the survey itself is a standard, anonymous questionnaire given each year to every employee. The questions are designed to gather information about what helps and hinders employees in their work environment. Sample items include:

• “I can tell my manager what I think” and
• “My manager tells me what was expected”

A workgroup’s survey results are compiled and sent anonymously to the manager.

The second phase is a feedback session between the manager and his or her workgroup. The goal here is to identify specific concerns or problems, examine causes for these problems, and devise action plans to correct the problems.

The feedback meeting should lead to a third, “action plan” phase. This produces a list of actions that the manager will take to address employees concerns and boost results. It includes:

• What is the concern?
• What’s your analysis?
• What’s the cause? And
• What should be done?

THE FEDEX GUARANTEED FAIR TREATMENT PROCESS

FexEx’s Guaranteed Fair Treatment Process (GFTP) is sort of a turbocharged grievance process. It goes beyond most grievance procedures in several ways, perhaps most notably in that an appeal can go all the way to FedEx’s top executives. The effect is twofold:

1. Complaints don’t get a chance to accumulate;
2. All managers think twice before acting unfairly

GFTP is available to all permanent FedEx employees. It covers concerns regarding matters such as disputed performance reviews, disciplinary actions and terminations.

Employees use Guaranteed Fair Treatment Process packets, available from the HR department, to file GFTP complaints. These include a fact sheet listing the complainant’s name and work history, a GFTP tracking sheet to track the complaint at each step, management’s rationale (for instance, in terms of applicable policies and procedures); a write-up from the HR department; space for key documents (termination letters, and so on) and space for backup information including witness statements. The employee must try to resolve the problem with his or her supervisor before filing a GFTP appeal.

GFTP contains three steps.

1. In step one, Management Review, the complainant submits a written complaint to a manager, senior manager or managing director, within seven calendar days of the occurrence of the eligible issue. Then the manger, senior manager and managing direction of the employee’s group review all relevant information; hold a telephone conference and/or meeting with the complainant; make a decision to either uphold, modify or overturn management action; and communicate their decision in writing to the complainant.
2. If turned down in step one, then in step two, Officer Complaint, the complainant submits a written complaint to an officer (VP or senior vice president) of the division within 7 calendar days of the step one decision.
3. Finally (if necessary), in step three, Executive Appeals Review, the complainant submits a written complaint within seven calendar days of the step two decision to the Employee Relations department. This department investigates and prepares a GFTP case file for the appeals board executive review. The appeals board – the CEO, the COO, the chief personnel officer and senior vice presidents, then reviews all relevant information and makes a decision to either uphold, overturn or initiate a board of review or to take other appropriate action. The appeals board’s decision is final.

Questions:

1. Based on the FedEx case provided to you, what do you think is FedEx’s Employee Relations Strategy? Draft the strategy in your own words

2. What communication channels does FedEx use to be one of “Fortune Magazine’s 100 Best Companies to Work For”? List them all and identify if it is upward or downward communication.

3. Based on FedEx Guaranteed Fair Treatment process, what two (2) Employee Discipline Guidelines do you feel that FedEx has most likely adapted as part of their Employee Relations policies and procedures? Be sure to use evidence from the case to support your answer.

4. How does FedEx incorporate employee rights in their practices? Refer to two (2) points in the case and explain them to justify your answer.

5. Describe examples of employee involvement portrayed at FedEx. How do these practices help FedEx be one of the best companies to work for?

6. As a result of the ongoing pandemic due to the novel coronavirus (COVID-19), organizations such as FedEx are going through significant and unexpected change.

1. Unfortunately, as a result of the pandemic, FedEx has determined that they must decrease the amount of employees in their organization. Describe two (2) issues that organizations will face as a result of decreasing the amount of employees.

2. Referring to the issues you identified in part (a), as FedEx’s Employee Relations Manager, describe how you will ensure effective Employee Involvement strategies as a result of these issues

3. The role of the HR Department is critical during organizational change. Identify two (2) important HR roles. Describe how you, as Employee Relations Manager, will ensure these roles are carried out at FedEx during the current pandemic.

Being an elite training camp organizer for Elite football teams winter camps, having state of the art facilities, venue and pitches, having a great team handling the camps, please provide a SWOT analyze helping the camp organizer to go over the analyze and improve the efficiency and generate more revenue.

A newly formed firm must decide on a plant location. There are two alternatives under consideration: locate near the major raw materials or locate near the major customers. Locating near the raw materials will result in lower fixed and variable costs than locating near the market, but the owners believe there would be a loss in sales volume because customers tend to favor local suppliers. Revenue per unit will be $177 in either case.

Omaha Kansas City

Annual fixed costs ($ millions) $ 1.2 $ 1.3

Variable cost per unit $ 27 $ 42

Expected annual demand (units) 9,750 10,350

Using the above information, determine which location would produce the greater profit. (Omit the "$" sign in your response.)

Which would produce the greater gross profit of $ ______________.

You are starting the production of the Habibi pastry and you need to find how many muffins your pastry should produce in the first 6 months. Which forecasting method would you choose to use in this case? Justify your choice.

An aircraft repair service reimburses its customers for the time that an aircraft spends at their facility. Total costs are the sum of these reimbursements (waiting costs) and the salaries of their technicians. A customer is reimbursed $203 per hour for the time that the aircraft is out of service, and the cost of a service technician (including equipment and materials) is $1,196 per hour. Use Table 1 and Table 2. a. How many service technicians should be on call, if there are (on average) 4 aircraft arriving per hour, and each technician can complete 5 services per hour (Poisson distributions)? HINT: Calculate the total cost, which is the sum of waiting cost and service cost. Number of technician(s) b. The service rate could be made faster ( (5.71 repairs per hour) if the company invests in new software, which would cost $100 per service technician. Is it cost-effective for the company to invest in this software? HINT: the service cost is higher, but the time that it takes to get through the system, hence the waiting cost, is lower. (Round your cost amount to 2 decimal places and all other calculations to 3 decimal places. Omit the "$" sign in your response.) , because the daily total cost with the new software is $ which is lower than without the new software.

If you are about to start a Power Plant construction which type of layout would you apply in your production. Justify your opinion.

modern inspection technologies are either optical or non-optical, search for 5 different modern inspection technologies and summarize their: (a) working principle(s); (b) applications in the industry; (c) effectiveness in finding the defects; (d) speed of inspection in high-volume manufacturing settings, and (e) ability to perform non-destructive testing on the samples .for example Radiation techniques or Ultrasonic techniques.