In: Operations Management
Discuss the major advantages and disadvantages of survey research methods over qualitative methods.
ADVANTAGES OF SURVEY RESEARCH METHODDS OVER QUALITATIVE METHODS.
1) Low Cost - Surveys,particularly online surveys have a very
small cost per participant. When conducting surveys, you only need
to pay for the production of survey questionnaires. On the other
hand, other data gathering methods such as focus groups and
personal interviews require researchers to pay more.
2) Convenient Data Collection.The questionnaires can simply be sent
via e-mail or fax, or can be administered through the Internet.
Data collection is much easier with surveys, which tend to use easy
to read data sources that can be compiled and analyzed as needed
for your market research needs. The qualitative research techniques
of other market research methods may yield some interesting
answers, but the ability to analyze themes becomes a much more
difficult (and possibly inaccurate) process.
3) High Representativeness - Surveys provide a high level of
general capability in representing a large population. Due to the
usual huge number of people who answers survey, the data being
gathered possess a better description of the relative
characteristics of the general populationinvolved in the study. As
compared to other methods of data gathering, surveys are able to
extract data that are near to the exact attributes of the larger
population.
4) Good Statistical Significance - Because of the high
representativeness brought about by the survey method, it is often
easier to find statistically significant results than other data
gathering methods. Multiple variables can also be effectively
analyzed using surveys.
5) Sample Size - Sample size is one of the most underrated aspects
of all types of research, including market research. Surveys allow
you to reach thousands of possible participants if necessary, which
ensures a more accurate sample in which to draw conclusions.
6) Candid Responses - The anonymity of surveys allows people to
feel more candid with their responses.
7) Precise Results - As questions in the survey should undergo
careful scrutiny and standardization, they provide uniform
definitions to all the subjects who are to answer the
questionnaires. Thus, there is a greater precision in terms of
measuring the data gathered.
DISADVANTAGES OF SURVEY RESEARCH METHOD OVER QUALITATIVE METHOD
1)Limited open-end questions or time constraints due to more
limited survey length.
2)Limited sampling and respondent availability.
3) The survey that was used by the researcher from the very
beginning, as well as the method of administering it, cannot be
changed all throughout the process of data gathering.
4) Survey research is prone to researcher error, where assumptions
are made about the sample that may not be accurate.