What is the registration process, including the activities that comprise it?
In: Operations Management
Imagine that you are a sales rep for a major insurance company. How can you gather customer feedback to improve your service? How can you use customer feedback that you receive about products and services for which you are not responsible? Please explain in detail
In: Operations Management
Effective writing is more than just choosing the right words. And it’s more than correct sentences organized in logical paragraphs. To be effective, your document must also look like it will be easy to read and easy to understand, and it must be accessible to all your readers regardless of their physical abilities”
Respond to the above excerpt by explaining why document design is so critical in professional and technical communication. You can discuss this in the context of your current or aspired profession and/or in the context of higher education (i.e., documents you work with on a regular basis in your major).
Identify five basics of document design. In your own words, describe why these five aspects are important to consider when designing documents.
In: Operations Management
Human Resource Management
1)Evaluate three internal and three external recruitment channels. 500 words
2)What differentiates training from development and what are the challenges facing both? 500 words
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In: Operations Management
1.Technological Innovation and Business Strategies in Arab
and,New technological trends how would it be applied to contribute
to the growth of big firms and SMEs in Saudi Arabia, its impact on
society?
In: Operations Management
Jaidyn, who just turned eighteen, is out with several friends. They decide to see a movie, but it is sold out. Jaidyn hides in the back of the theatre and yells "Fire" as loudly as she can. The theatre empties, allowing Jaidyn and her friends (or so they think) to watch the movie. Unfortunately, a theatre employee saw Jaidyn yelling, called the police, and she is arrested. Jaidyn tells police officers that she's merely exercising her free speech rights. She adds that the employee is lying and that she personally saw him stealing popcorn. The theatre employee tells Jaidyn that he will sue her for defamation, to which her response is that she would win based on her right to free speech. Discuss whether or not Jaidyn is right on both counts and why
In: Operations Management
what is required from the management team when start new project?
In: Operations Management
CASE 6-2 NOT GETTING FACE TIME AT FACEBOOK—AND GETTING THE LAST LAUGH! In August 2009, Facebook turned down job applicant Brian Acton, an experienced engineer who had previously worked at Yahoo and Apple. More than 4 years later, Facebook paid him $3 billion to acquire his 20% stake of WhatsApp, a start-up he had cofounded immediately after Facebook rejected his job application.(1) WhatsApp Messenger is a proprietary, cross-platform, instant-messaging subscription service for smartphones and selected feature phones that use the Internet for communication. In addition to text messaging, users can send each other images, video, and audio media messages, as well as their location using integrated mapping features.(2) How could Facebook, a highly successful firm, have made such a drastic mistake? Back in 2009, Brian Acton was a software engineer who was out of work for what seemed like a very long time. He believed he had what it took to make a difference in the industry, but his career did not work out as planned. Even though he spent years at Apple and Yahoo, he got rejected many times by Twitter and Facebook.(3) Acton described the details of the interview process that he failed to do well in as follows: First of all, interviewing a person for a job that requires technical skills is difficult for both the interviewer and the interviewee. Facebook is a highly desirable firm to work for and requires the best skills and talents from all of their potential employees. It is therefore not surprising that the selection process rivals, if not tops, any company in the industry. The process starts with an email or a phone call from a recruiter in response to an online application or [to] a recommendation from a friend who may work for Facebook. Sometimes, in the initial chat online, timed software coding challenges are set to find the best performers. If this chat goes well, an applicant will go on to the next level—an initial inperson interview or phone screening.(4) In this next hurdle, the applicant will have a 45-minute chat with a fellow engineer/potential coworker, [with] whom he or she shares the same area of expertise. They will tell you about their job and what their role is in Facebook; then they ask about the applicant’s résumé, motivation, and interests. Additionally, the applicant will be tested about his or her technical skills, coding exercises, and programming abilities.(5) If successful, the applicant will be invited for back-to-back interviews. This part of the process is very grueling and stressful since all the interviews take place throughout a single day. The candidate will also be asked to manually write a program on a whiteboard to make sure that the applicant is knowledgeable about program writing. The goal in this final step is to see how one approaches a problem and comes up with a solution [that] is simple enough to solve in 10–30 minutes and can be easily explained.(6) As a potential coworker, the applicant will be tested in terms of understanding and explaining complex ideas, with most tasks project related and constantly changing. This requires employees to possess a diversified set of skills. That is the reason why the applicant is not only tested in coding skills . . . but also to gauge enthusiasm and motivation. The applicant’s leadership and decision-making skills are also evaluated as the company seeks to find someone who can make a large impact on the industry and make quick decisions. After going through this arduous process, Brian Acton was one of the engineers who received an email that “regretted to inform” him that he didn’t get the position. Yet he stayed positive and took a different path, which led him to start his own company, WhatsApp. Teaming up with Yahoo alumni, he developed the most popular text-messaging application, and the company was sold to Facebook for a total of $19 billion in 2014. This epic comeback proves how persistence and ambition play a huge role in job hunting; but it also proves how difficult it is to hire the right employee, even when that person has the best skill set.
From what you have read, what are the criteria of selection employed by Facebook? Are they valid and reliable? How might this explain why Acton was not hired?
In: Operations Management
#You have been asked to write an essay based on one of the two topics given below. Prepare an outline for the topic of your choice using the format given below. Then, write the complete essay in about 500-600 words.
1. The recent pandemic has caused lessons to be moved online in
order to ensure the safety of the students and staff members. What
are two (2) problems that student faced through this online classes
and two (2) solutions to the problems?
2. Some people believe that a great difference in age between
parents and children is more beneficial. Do you agree or disagree
with the statement?
Outline Template
I. Introduction
Hook (introduces the issue)
____________________________________________________
Background Information (broader picture of the issue)
_______________________________
Thesis statement
_____________________________________________________________
II. Body
A. Body Paragraph 1:
1. Topic sentence 1:
________________________________________________________
2. Supporting details:
______________________________________________________________________
______________________________________________________________________
_______________________________________________________________________
B. Body Paragraph 2:
1. Topic sentence 2:
________________________________________________________
2. Supporting details:
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
C. Body Paragraph 3:
1. Topic sentence 3:
________________________________________________________
2. Supporting details:
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
III. Conclusion
Restatement:
______________________________________________________________
Prediction or issue in broader context:
__________________________________________
Note: Marks for content will be given based on outline. Hence, all
the content in the outline must be carefully selected and written
in complete sentences. Ideas must be clearly presented in the
outline.
In: Operations Management
Paper
Select a job (a customer-facing job would be good) and use that job for your analysis.
TEMPLATE:
Job Description
Job Title
Company
Purpose
Job Functions %
Job Requirements
Demands
Specifications
Rewards
Helpful Hints
Task Statement (A task statement is a concise description of a discrete activity, performed to produce a specific product or service on a job)
A task statement should include:
A task statement should be sufficiently detailed to enable SMEs to judge the importance of the task and the knowledge, skills and abilities necessary to successfully perform the task. Task statements provide the foundation for the Job Requirements Job Analysis and establishes the job relatedness (legal defensiveness) of any HR process developed using this procedure
Determining Job Tasks
Routine Job
First you need to write task statements capturing all of the major job activities. Second, you need to sort the tasks statement into 4 or 5 major job functions. This is done by grouping task statements into groups and attaching a name to each grouping (i.e., function). You should try to create 4 to 6 reasonably independent functions for each job. A “retranslation” exercise can demonstrate the accuracy of the grouping.
Collect additional information to determine importance of functions, job requirements, demands, specifications and rewards.
In: Operations Management
On the basis of nestle company answer the following question.
Strategic marketing application criteria:
1 strategic planning and strategic marketing
2 overall sales strategy and sales budget
3 forecasting approaches
4 types of distribution channels.
5 channel strategy and channel design
Distribution channel application criteria:
1 strategic role of intermediaries.
2Types of distribution channel function
3 channel strategy decisions
4 channel design and competetive advantage
In: Operations Management
Personal Trainer, Inc. owns and operates fitness centers in a
dozen Midwestern cities. The centers have done well, and the
company is planning an international expansion by opening a new
“supercenter” in the Toronto area. Personal Trainer’s president,
Cassia Umi, hired an IT consultant, Susan Park, to help develop an
information system for the new facility. During the project, Susan
will work closely with Gray Lewis, who will manage the new
operation.
Background
You are enjoying your job as a student intern at Personal Trainer.
Last week, Susan asked you to help her plan the new information
system project. Susan knows that you have completed several
information systems courses at the local college, and that you have
studied project management tools and techniques.
Specifically, she wants you to get ready for the next set of
systems development tasks, which will be requirements modeling for
the new system. Yesterday, Susan called you into her office to
discuss the specific tasks she wants you to perform. After meeting
with Susan, you sit down and review your notes. She wants you to
treat the set of tasks as a project, and to use project management
skills to plan the tasks.
Here is what she suggested to you as a work breakdown structure,
including the duration she estimated for each task:
• First, you need to meet with fitness center managers at other
Personal Trainer locations (5 days).
• After these meetings, you can conduct a series of interviews (5
days).
• When the interviews are complete, two tasks can begin at the same
time: you can review company records (3 days) and observe business
operations (8 days).
• When you have reviewed the records and observed business
operations, you can analyze the BumbleBee accounting software (5
days) and study a sample of sales and billing transactions (2
days).
• After completing the analysis and studying the sales
transactions, prepare a report for Susan (1 day)
You are excited about the opportunity to practice your skills, and
you start to work on the
following list.
1. Read the attached case study scenario and complete the
following:
Use Project to create a Gantt chart and task sheet.
2. Identify the overall duration of the project and identify the critical path.
In: Operations Management
Analyse the different degrees to which rationalisation is used in different contemporary organisations, and the extent to which this is desirable for different organisations
In: Operations Management
QUESTION 1: CASE STUDY
Title: Major Threatening Environmental Problems in Ghanaian
Society
In November 2016, the Centre for Environmental Research and Policy
Analysis (CERPA) published its findings
of the Ghana Environmental Concern Meter (GECM), an annual public
perception report on environmental
protection performance in Ghana. The report revealed that poor
sanitation, river body pollution, forest
degradation and land degradation are the four most significant
environmental problems in the Ghanaian society.
The study sampled of 837 residents across 6 regions, whose
population represents 68.9 per cent of the Ghanaian
population. This study reported that poor sanitation and river body
pollutions directly affect 69 per cent and 41
per cent of the Ghanaian public respectively.
On poor sanitation, the study found the Greater Accra region to be
the most affected, where more than 90 per
cent of residents are directly affected by its negative
consequences. Again, the study reported that over 50 per
cent of residents in the Ashanti region, Northern region, Upper
West region, and the Western region are also
directly affected by poor sanitation. The Environmental Health and
Sanitation Directorate (EHSD) of the
Ministry of Sanitation and Water Resources, poor sanitation cost
Ghana $290 million every year. This cost is
incurred as a result of poor sanitation delivery arising from time
spent on accessing water and sanitation
facilities, deaths due to poor sanitation, exposure to preventable
diseases, among others. The EHSD report that
in 2014 alone, preventable diseases, including diarrhoea, killed
over 4,500 children in Ghana, while cholera
killed 247.
In the Eastern region where illegal mining (galamsey) has become
rampant in recent times, river body pollution
was found to be the most threatening environmental problem
affecting nearly 75 per cent of the residents. River
body pollution again was found to be a major threatening
environmental problem in the Ashanti and Western
regions where approximately 50 per cent of the residents were
reported to be directly affected. Other
environmental problems reported to significantly affect the lives
of the Ghanaian people include climate change,
floods, bush fire, extreme drought, air and noise pollution. Poor
spatial planning, the use of dangerous pesticides
and herbicides, and loss of common and native biological species
were also reported by the study as being
environmental problems of public concern.
Experts have recommended that the decentralization of environmental
policies and programs to the regional and
district levels to be the most effective way to address these
environmental problems. This recommendation,
according to the study is based on the fact that the environmental
problems which affect the public are not
universal in nature. Regions are faced with different environmental
problems at various magnitudes and as a
result have different priorities as to which environmental problem
should receive public investment and supportIn addition, investing
in green businesses, expansive and inclusive public environmental
education, and smart
reclamation of polluted rivers bodies as well as protection of all
river bodies in the country were reported by the
study as essential requirements to address these environmental
problems which affect the Ghanaian people.
REQUIRED:
i. Identify and explain the negative consequences of any two (2)
major causes of poor sanitation in the
Ghanaian society.
ii. Identify and explain the negative consequences of any two (2)
major causes of river body pollution in
Ghanaian society.
iii. With your knowledge in pollution management, discuss any three
(3) of the four most significant
environmental problems threatening environmental sustainability
published by the Centre for
Environmental Research and Policy Analysis (CERPA).
QUESTION 2: APPLICATION QUESTION
a. Ghana’s extractive sector is said to have made significant
contribution to its economic growth and social
development since independence. However, the devastating impact to
natural environmental resources like
forests, farmlands and water bodies have proven to be negative.
Discuss any three (3) activities and effects
of gold mining on the environment in Ghana.
b. Recommend any five (5) ways to manage or reduce those impacts.
QUESTION 3: ESSAY QUESTION
Using relevant examples in Ghana, discuss any three (3) major
reasons why both private and public
organisations must incorporate environmental concerns into their
operations in order generate value and gain
competitive advantage for their firms.
In: Operations Management