Teaming Across Distance and Culture. • What are the major effects of the physical separation of group members? How can distance, in some cases, be beneficial to groups and teams? • What other areas of organizational behavior or design are impacted by information technology, and what are the implications for organizational change? • Brainstorm some ways to “redesign” your office space (or an office space you have previously worked in) on paper using virtual or flexible space, or flexible furniture. How would this redesign enhance successful teamwork? • What are some of the ways that cross-cultural teams are distinguished from other types of teams? What are some of the benefits and difficulties of building a cross-cultural team?
In: Operations Management
Five challenges related to inventory managment for a global supermarket with thousands of stores.
In: Operations Management
How does vertical interrogation and diversification impact a company's organizational structure and activity.
In: Operations Management
CASE Outsourcing specialized operational tasks has become a common practice. When outsourcing involves the transfer of personal information, issues of security and privacy are raised. Customers may consent to the collection of personal data without realizing that their information could be shared with another company located halfway around the world and subject to different disclosure and protection rules. In recognition of international privacy concerns, the Organization for Economic Co-operation and Development (OECD) created guidelines to enhance privacy protection during transborder data exchanges. Guideline 10 suggests that personal data should not be used or disclosed without the consent of the owner or authority of law. Canadian outsourcing to the United States has become even more controversial since the enactment of the USA PATRIOT Act.15 This legislation allows US lawenforcement officials to obtain personal records or information from any source in the country without the data owner knowing. As a result, there have been several Canadian challenges of personal data outsourcing to the United States. In B.C.G.E.U. v. British Columbia (Minister of Health), union members argued that the Ministry of Health was violating patients’ rights to privacy under section 7 of the Charter by outsourcing physician billing data that contained personal patient information to a private U.S. company.16 The BC Supreme Court disagreed, holding that as long as the contractual arrangement authorized under the Canada Health Act ensured that a reasonable expectation of privacy was protected, the practice was acceptable. Since then BC., Nova Scotia, and Alberta passed legislation that restricts public (not private) sector trans-border outsourcing.17 The Privacy Commissioner rejected a similar complaint against the Canadian Imperial Bank of Commerce. The bank outsourced the processing of credit card transactions to an American company. The specific confidentiality and security contained in the outsourcing agreement were approved by the Office of the Superintendent of Financial Institutions, and this satisfied the Commissioner. Both decisions turned on the specific terms of the outsourcing agreement and prior regulatory approval of the terms. When considering sending sensitive information across the border and outsourcing to American firms, businesses should: • Undertake a security analysis of the American company prior to contracting; • Inform the affected customer data owner; • Include specific confidentiality, security, and reporting provisions in the outsourcing agreement; • Seek regulatory approval of the agreement, if available; and • Regularly audit the privacy practices of the outsourcing company. Increased privacy concerns can be anticipated as the transnational public cloud computing industry replaces user owned software, desks, and laptops as the primary custodians of personal information. “By 2017, enterprise spending on cloud computing will amount to a projected $235.1 billion, triple the $78.2 billion spent in 2011. ….(in 2014) global business spending for infrastructure and services related to the cloud will reach an estimated $174.2 billion, up 20 percent from the amount spent in 2013.”
Question : Are there certain types of information that should remain within Canadian borders? If Canadian data is at greater risk of disclosure when transferred to the United States, why not ban all public and private outsourcing to the United States? Discuss.
Question : How can personal information be protected when stored on a transnational cloud server?
In: Operations Management
Describe several elements of the supply chain systems. Is it your conviction that the elements you chose do or do not improve efficiencies within the health care environment? Please state why or why not and support your response with two references.
In: Operations Management
Examples of Design Process and Management Systems in Occupational Health and Safety Management.
In: Operations Management
CASE A bank embarked on a recruitment campaign of university graduates, and Francis, a recent graduate applied for a position. Francis was interviewed by the bank, and following the interview, the bank offered Francis a position by letter which set out a salary, and a starting date. Francis accepted the position by return mail. A few days after Francis began work for the bank, he was called into the Manager’s office and presented with an employment contract that contained a confidentiality clause, and a proviso that either party could terminate the contract on three month’s notice, or in the case of the bank, payment of three month’s salary and accrued benefits. Francis signed the agreement. Francis worked for the bank for almost fifteen years, moving from the position of trainee through various promotions to the position of Branch Manager of a small branch of the bank. Some month’s later, he had a disagreement with the Regional office of the bank over the quality of certain loans he had made to local businesses, and his employment was terminated. On termination, he was paid three month’s salary and his accrued benefits. A week later, Francis instituted legal proceedings against the bank for wrongful dismissal.
Question : What might be the basis of the claim for wrongful dismissal? What likely response would the bank make to his claim?
In: Operations Management
7) Use Excel to generate a series of 100 random values from the exponential distribution with a mean of 25? USING EXCEL SHOW ALL WORK
In: Operations Management
The Happy Times Bar and Restaurant was located on a busy downtown street. The front part of the premises consisted of the bar and a few small tables where patrons were served drinks. The rear part of the building housed the restaurant, and a patron who wished to obtain a meal at the restaurant was required to pass through the bar room to reach the restaurant. On the wall of the short passageway separating the two rooms the owner had installed a number of coat hooks where employees could place their coats or jackets. Jacobs, a stranger to the community, entered the establishment for the purpose of obtaining lunch, and as he passed through the passageway connecting the bar to the restaurant, noticed the coat hooks. He removed his overcoat, hung it on one of the hooks, and proceeded into the restaurant where he was escorted to a table for his lunch. After lunch, Jacobs proceeded to the passageway to retrieve his overcoat, only to find that it was missing. He immediately spoke with the owner, who denied responsibility for the loss. Jacobs had just purchased the overcoat the previous day at a cost of $2,200. Since the overcoat was expensive, Jacobs contemplates legal action against the establishment to recover his loss.
Advise Jacobs. How should he proceed to recover his loss? What arguments are likely to be raised by the restaurant owner? .
In: Operations Management
Describe the general rules of thumb for the length and appearance of a business plan.
In: Operations Management
As part of federal anti-terrorism initiative, the federal government enacted the Proceeds of Crime (Money Laundering) and Terrorist Financing Act. Under the federal legislation, professionals and financial institutions are required to report suspicious transactions or large cash payments of $10,000 or more. An independent government agency (FINTRAC) investigates and analyzes reports and tracks cross-border movements of currency. Lawyers were among the professionals covered by the Act, and real estate lawyers were particularly affected since their work involves receiving large sums of money from their clients. The Federation of Law Societies of Canada launched a successful court challenge of the law. It argued that requiring lawyers to report on their clients was a violation of solicitor-client privilege and a breach of the constitutional right to independent counsel. The courts agreed with the Federation’s position and restricted the application of the new law. As a result, the Minister of Finance introduced amendments to the Act exempting lawyers from its reporting requirements. In recognition of the fact that preventing money laundering is a worthy goal, the Federation developed model rules for lawyers’ codes of professional conduct. The model “know your client” rule requires lawyers to confirm their clients’ identities with independent documents and collect information such as addresses and occupations. The model “no cash” rule prohibits lawyers from accepting cash payments of $7,500 or more.
Do you think law societies are in a better position to deal with money laundering than FINTRAC?
This is another example of a conflict between two worthy goals. What are the arguments that justify the priority of solicitor-client privilege?
In: Operations Management
Distinguish between an insurance broker and an insurance agent
In: Operations Management
discussing a possible partnership between Exxon Mobil and the government of Qatar.
Please discuss the strategic considerations behind this move.How would it be best financed ?
In: Operations Management
Explain the global market selection process
In: Operations Management
Cunstruct a marketing plan for higher education institute to increase their student number by 20%.
In: Operations Management