Do you participate in any customer loyalty programs? What do you like or dislike about them from a customer perspective? What can stores gain from customer loyalty programs and how might they use that information?
In: Operations Management
Share two examples of barriers to innovation you have encountered in organizations you have worked in. Take between 150-250 words to do so, so that I can all understand what was being attempted and what got in the way.
2. What can governments in canada (federal, provincial, and municipal) do to foster innovation that they are not doing right now?
In: Operations Management
In: Operations Management
QuickE Lube has been monitoring its customer service times over the past 5 days. Each day they took a sample of 10 customers and recorded the actual service times for those customers. The table below shows the sample mean and sample range for each of the 5 past samples. Excel access Sample 1 2 3 4 5 Mean 22 19 19.4 22.0 21.8 Range 4.4 5.1 3.2 2.9 1.0 What is the three-sigma upper control limits (UCL Only)the company should use to construct an X-bar chart for this service time data?
In: Operations Management
imagine a scenario where you are the owner of a medium sized business(150 employees) where the employees have expressed their displeasure regarding working conditions, long hours, retirement benefits, wages, and poor management. Identify at least 5 strategies you could implement to address the concerns of your employees and describe how these strategies would be implemented and by whom.
In: Operations Management
Product life cycle (PLC) consists of 5 stages, including product development. Based on the product/service in the current market, provide examples with actual products/services that can be matched in each stage of PLC and the reason why you do think so. Also, discuss what options are available to marketers to regenerate the product/service that is in the "decline stage" (i.e., how to expand a product life cycle of an item)
Note: You can use different specific products/services to provide an example in each stage.
In: Operations Management
Discuss the meanings of absolute.
Discuss cultural relativism and cultural absolutism.
Discuss types of propositions.
Discuss moral propositions as types of empirical propositions.
In: Operations Management
Detailed explanation on this question of a disertation research
Developing a Survey / Questionaire. Describe a step by step approach how to plan to develop a Survey.
In: Operations Management
6. The following sentence uses adjectives/adverbs correctly:
Students who attended the review session did better on the exam than those who studied on their own.
Group of answer choices
True
False
7. Verbs tell us the time of an action. The time that a verb shows is usually called ______.
Group of answer choices
tense
gerund
to be
noun
8. Identify the correct verb form:
Where on my Internet browser _____ (is, are) the directions to
block pop-up messages?
Group of answer choices
are
is
In: Operations Management
Think of a situation that you may have experienced, witnessed, or heard about where the unethical side of Marketing was displayed. In a 2-3 paragraph response tell about it and tell us why it was unethical.
In: Operations Management
Apply DMAIC model to improve the the following at any university:
a. Admission
b. Course registration
In: Operations Management
Do a literature review on pros and cons of DMAIC ( use at least two academic journals)
In: Operations Management
Complete the MPS record below for a single item. (Enter your responses as integers. A response of "0" is equivalent to being not applicable.)
|
Item: A |
Order Policy: 100 units |
|||||||
|
Lead Time: 1 week |
||||||||
|
January |
February |
|||||||
|
Quantity on Hand: 70 |
Week |
|||||||
|
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
|
|
Forecast |
65 |
70 |
65 |
40 |
45 |
45 |
45 |
50 |
|
Customer orders (booked) |
40 |
10 |
90 |
0 |
30 |
65 |
0 |
0 |
|
Projected on-hand inventory |
||||||||
|
MPS quantity |
||||||||
In: Operations Management
Nordic Industrial Park: bridging distance across international markets
When a resource-constrained firm enters a high-distance market, it helps greatly if it can utilise a low- distance entry point.
The lure of the Chinese market has led several Western companies to venture into a context that is unfamiliar and bewildering, especially for small and medium-sized enterprises (SMEs) lacking the deep pockets of large multinationals. It is useful for SMEs to have a ‘bridge’ into a high-distance market. One way to accomplish this is to use a foreign-owned industrial park (i.e. a space designated for industrial use).
Consider the case of the Nordic Industrial Park (NIP) that provides a physical space for offices and light-manufacturing facilities, and a range of value-added services to set up a business in China. These include legal services (e.g. registering the company and drafting contracts), human resource management (e.g. recruitment, payroll and expat relocation), accounting (e.g. financial reporting), and information and communication technology (e.g. internet access). NIP was co-founded by Ove Nodland, a Norwegian who first came to China in 1994 to manage different ventures. Nodland learnt that even though rules were set in Beijing (the national capital and political centre of China), they were implemented by local officials – and so they mattered greatly. Over the years he invested considerable energies in building close relationships with various officials, and took care to ensure that the ventures he worked for complied with local regulations and aligned themselves with local governmental priorities. Nodland’s local guanxi (network connections) grew rapidly.
After a decade’s experience in China, Nodland realised he was well placed to help European SMEs enter China more broadly. He chose to focus on what he knew best: firms from the Nordic region (Denmark, Finland, Iceland, Norway and Sweden) setting up a base in Ningbo, a port city in Zhejiang province just south of Shanghai (the commercial centre of China) and renowned for its entrepreneurialism. Thus was born the concept of NIP in 2002, which was sold to Silver Rise Hong Kong Pte Ltd, part of China’s Yinmao Group, in 2013, with Nodland staying on as consultant. In 2015, NIP was selected by the Zhejiang provincial government as one of the first designated ‘international industrial cooperative parks’ which further strengthened its local standing. Going forward, NIP has signalled its intent to attract projects from Nordic universities and achieve an output value in excess of RMB 2bn (€280m, £224m, $364m) by 2017.
From the perspective of a European SME entering NIP, there are multiple benefits:
Process: L ower start-up costs. NIP leverages its knowledge of the Chinese business environment by hand-holding clients through the complexities associated with starting and running a business in China, thereby allowing firms to focus their time and energies on core business activities.
Physical environment: A familiar ambience. NIP’s architecture and design mimics Scandinavian features that set it apart from standard Chinese buildings. Not only does this give expat managers a sense of the familiar, it is also a symbolic reminder to Chinese employees that they are part of a Western organisation.
People: A like-minded community. By virtue of being part of the largest concentration of Nordic companies in China, expat managers have the opportunity to share experiences with and pick up ‘tricks of the trade’ from other managers with a similar cultural background through hallway conversations and lunchtime meetings. Of course, entering a facility like NIP comes at a cost, but offers benefits in terms of ‘reducing distance’.
Questions
1 Consider NIP’s services in light of the CAGE framework and analyse how they may help reduce distance.
2 What might be the drawbacks in being located in an industrial park?
In: Operations Management
Abelina has been struggling to gain approval from her new boss, Ms Aldo, who has very high standards about even the most tiny aspects. It's a welcome change when she calls her into hes office to praise her for her work that week. Unfortunately, Abelina soon understands that Ms Aldo appreciation is mainly for the new streamlined format for reports that her assistant Joanie designed. What do you think Abelina should do in this situation?
Departing from the analysis of the case study above, please discuss:
Mandatory approach to the exercise: Critical thinking is expected from the answers. Critical thinking refers to the ability to analyse information objectively and make a reasoned judgment. Critical thinking involves the evaluation of sources such as data, facts, observable phenomenon, and research findings. Good critical thinkers can draw reasonable conclusions from a set of information and discriminate between useful and less useful details to solve a problem or make a decision.
In: Operations Management