Explain the strengths and weaknesses of network models. How do these strengths and weaknesses explain their popularity with managerial decision making?
In: Operations Management
For the security of the nation, you feel like you need to send troops overseas in what may be an extended operation. You are limited, however, by the War Powers Resolution of 1973. What is the War Powers Resolution of 1973? How effective has the War Powers Resolution of 1973 been in limiting presidential authority?
In: Operations Management
The U.S. federal government recently experienced its longest shutdown in history. Choose three of the themes below and discuss how the shutdown likely affected government organizations in relation to each of the selected areas and how the affected areas may have been impacted and/or impacted each other as a result. Your response must be at least 500 words in length and you should include multiple references to the course text in your response.
Themes: Human Resources Management The Budgetary Process Public Management Intergovernmental Relations Public Service Ethics
In: Operations Management
In 2019, Police Officer Amber Guyger was convicted of the murder of Botham Jean in a 2017 case in which she entered his apartment and shot him thinking he was an intruder in her own nearby apartment, according to her testimony. Guyger was convicted and sentenced to 10 years in prison. The younger brother of Botham spoke in court after the conviction was read stating that he forgave Guyger and requested that he be allowed to hug her, which he did. Here is a video news report on it: LINK (Links to an external site.). Here is a video of Tervor Noah's comment and views on the case: LINK (Links to an external site.). [1] What is your response to what Brandt Jean, brother of the murdered Botham Jean, did in court? Do you believe forgiving someone who has deeply wronged us is a moral duty or is the act of forgiving something extra that goes above and beyond what is one’s duty? Explain your answer.
[2] What is your response to the analysis and commentary of Trevor Noah on the Guyger case? Based on what Trevor says and based on the NPR Podcast interview with Jemar Tisby, what do you think about the question of "whether the public expects black victims to provide forgiveness to white perpetrators" (NPR Podcast 2019, link (Links to an external site.))?
In: Operations Management
Globally, one of the most affected sector for sure is 'Education System'. Currently more than 80% of all students in 173 countries are in a lockdown and try to get education remotely. Although the prior status in education was not promising - only 53% of the students 10 years old can understand the text they read - now we are in a worse situation. News about drop out students, schools getting closed are spreading because the lack of infrastructure for remote education. Obviously non of the countries were prepared for such a lockdown because of a pandemy. What can be done for these stuations? How? With what funds? What should we invest on as a startup point of view? etc. Please write as much ideas as you can to find out multiple solutions.
In: Operations Management
In: Operations Management
QUESTION 5
Job stress is most likely to occur when...
Employees do not care much about their work |
||
Employees face difficult demands that are important to them. |
||
Employees have strict boundaries between work and nonwork |
||
All of the above |
0.25 points
QUESTION 6
Job satisfaction is the strongest predictor of which type of job performance?
Task performance |
||
In-role performance |
||
Leadership performance |
||
Organizational citizenship behavior |
0.25 points
QUESTION 7
Which personality trait is the most important for performance in most jobs?
Extraversion |
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Conscientiousness |
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Openness to experience |
||
Emotional stability |
0.25 points
QUESTION 8
An employee who has a great ability to learn and process information, but does has difficulty understanding how others feel. This employee has a high level of....
Emotional intelligence |
||
Cognitive or general mental ability |
||
Conscientiousness |
||
Emotional stability |
In: Operations Management
Demonstrate the differences between self-efficacy theory, reinforcement theory, equity theory, and expectancy theory.
In: Operations Management
In: Operations Management
CASE BACKGROUND
New Logistics Manager
Marcelo is the new logistics manager at BelAir LLC, a U.S.
manufacturing company based in the state of Georgia (U.S.A). It
provides abrasive surface preparation and spray painting equipment.
The company recently started selling equipment in Sri Lanka.
An International Customer Complains
To date, BelAir’s only customer in Sri Lanka is SnapGear.
SnapGear’s president, Dhruv Kumar, complained that products have
not been delivered on time. Dhruv was told in January that it would
take four weeks to have all the ordered products delivered to Sri
Lanka, but it is now March and he has only received some of the
equipment. He also noted that he had ordered electric motors that
were urgently needed for a client, but they have not yet arrived,
despite his flagging the order to the previous logistics manager.
Dhruv has also been waiting on BelAir to send a signed statement
certifying the country of origin of the products and that the
products were in accordance with the invoice. Dhruv advised Marcelo
that if BelAir did not fix its problems immediately, SnapGear would
begin using a Miami-based company that had recently approached
him.
Marcelo Investigates
Marcelo began investigating what type of equipment was being
shipped and where the bottleneck was. He reviewed the purchase
order and saw that SnapGear had ordered storage and blast cabinets,
vacuum equipment and a few smaller items including the electric
motors. With this information, he would determine how the products
were sent from the warehouse and then try to track the exact
location of the products on their way to Sri Lanka.
Status of Loading and Transport from
BelAir
In March, BelAir started to use the budget U.S. carrier Tempo
Logistics to transport larger products from the warehouse to the
shipping port in Charleston, South Carolina. The owners of Tempo
and BelAir were good friends. The companies had negotiated a new
two-year agreement in early March. Marcelo searched through emails
and files, but couldn’t find the contract from Tempo Logistics. He
had no idea what the carrier was supposed to do. He contacted Tempo
to get further details about the services it offered BelAir, but
was unable to reach anyone there.
Marcelo then went to the warehouse to speak with Gary, the shipping
manager, about the products shipped to SnapGear – particularly the
electric motors. He was surprised when Gary told him, “We thought
that the electric motors could go with the rest of the equipment,
so we packed them in the ocean container, too. You know, it might
save us some money. We ran out of filling material, but don’t
worry—we packed it in a way that nothing will happen to them.”
Marcelo knew that some of the larger equipment had protruding
parts, so he became concerned the smaller items would be damaged en
route.
Marcelo also realised that the blasting cabinet that SnapGear had
ordered was still in the warehouse. Gary said the light box
component had to be removed from the top of the blast cabinet in
order to meet the ocean container height regulations, and his staff
needed the company’s engineer to help make the modification before
the shipment could proceed. SnapGear was also waiting on the vacuum
equipment, which was found next to the blasting cabinet in the
warehouse. Gary and his staff had never sent vacuum equipment by
sea, and they needed a forty-foot container with an open top.
Someone had ordered a hard top container instead. If the open-top
container was not used, the container could not be loaded by crane
onto the cargo ship. Marcelo thought to himself, “How did we not
know this before?”
After Marcelo finished speaking with Gary, he went back to the
office and received a call from Bryan at Tempo Logistics. Bryan
advised that there was a verbal contract between Tempo and BelAir;
a written contract was still being prepared. He also said Tempo was
experiencing a shortage of truck drivers and could not come for
another four to five days to take containers to the port. Bryan
added that Marcelo would be very fortunate to find a company able
to assist in trucking, as finding new truck drivers to replace
those retiring had become a nationwide problem. Marcelo had to find
a solution to this, as he needed to get equipment moved not only
internationally, but in the U.S. as well.
CORRECTIVE ACTION
Marcelo called the freight forwarders that BelAir used, ABC Global
Express, which offered a full range of services, such as export
packing and containerization. To save costs, BelAir did not use
ABC’s U.S. pick-up service or any other packaged services. It used
ABC as shipping agents and customs brokers to arrange the export
customs clearance and to pay the export duties. Marcelo was used to
working with freight forwarders who offered door-to-door service,
so this would be an adjustment. However, ABC did offer satellite
tracking, so Marcelo used his smartphone to track BelAir’s latest
shipment to SnapGear through the mobile application. To Marcelo’s
disappointment, the latest shipment was in Sri Lanka, but delayed
due to customs clearance issues.
At the seaport in Colombo, Sri Lanka, goods are unloaded from the
ship and then inspected by customs and stored. The consignee has
four days to provide the required documents needed for customs
clearance and then remove the goods from the storage area. Dhruv
has been waiting for a missing document from BelAir to be able to
provide the complete set of documents to Sri Lankan customs. The
demurrage has been accumulating for the past two weeks.
Dhruv knew that the sales agreement with BelAir stated that
SnapGear was responsible for charges once the shipment arrived in
Sri Lanka, but as he believed the missing documentation was
BelAir’s fault, he wanted BelAir to pay for the demurrage. As a
part of the sales contract between BelAir and SnapGear, they
negotiated the following shipping delivery terms: “CFR, Port of
Colombo, Sri Lanka, Incoterms® 2020.” SnapGear had a solid
relationship with its own freight forwarders, located in Sri Lanka,
and were able to negotiate favourable freight rates. Keeping this
in mind, BelAir had already offered SnapGear a reduced price for
the equipment that it shipped.
Marcelo called Dhruv to explain the situation, and that he would be
getting all the outstanding equipment shipped, just as soon as
possible. He prepared the signed statement – which certified the
country of origin – and sent it by email to Dhruv, hoping the Sri
Lankan customs authorities would accept it while waiting for the
original document to arrive by courier in three days. Marcelo also
offered to pay for the extra demurrage incurred. Dhruv was still
not happy with the service offered by BelAir. He told Marcelo he
would not be purchasing equipment from BelAir again.
QUESTIONS
1. Identify, evaluate, and then describe six challenges faced by Marcelo with the shipping of products to SnapGear in Sri Lanka.
2. Explain clearly two ways that the truck driver shortage may affect BelAir and freight-forwarding companies generally?
In: Operations Management
What are the factors involved in the selection decision employees in multinational organizations? Which of these do you think is the most important? Why?
In: Operations Management
With online instruction being implemented during COVID-19 outbreak, what approach(es) would you adopt to evaluate the performance of students if you were the professor of this HR class?
Please identify your approach(es) clearly and state your reasons why. (Hint: Comparative approach, Attribute approach, Behavioral approach, Results approach, and Quality approach).
In: Operations Management
what are Backstage activities for Personal Shopper
In: Operations Management
What do you think about using Social Media as a background check? Please use the 5 criteria (i.e., reliable, valid, generalizable, practical, and legal) to argue your position.
In: Operations Management
In: Operations Management