An organization that is managed in a traditional and bureaucratic way will find itself stagnant, dysfunctional, and unable to adapt to its environment. Write a short essay that explains people change and culture change, and evaluate why they are necessary to achieve the change process. Be sure to include a detailed example of each in your answer.
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Tell me about a retailer that has a distinct positioning other than the Disney Store, Big Bass Pro Shop, or Cabelas. What is the positioning and how has the retailer achieved it (i.e., in terms of their brand name, logo, products they carry, employees, where they're located, how the store is designed)?
In: Operations Management
Case 14.1 The LOGON Project
Top management of the Iron Butterfl y Company
(IBC) has decided to adopt a project-management
form of organization for the LOGON project. As
a consultant to top management, you have been
given two tasks to help implement this. First, you
must develop a project management policy statement
and a project manager job description. Your
policy statement should defi ne the project manager’s
role with respect to other functional managers,
as well as clarify the role of functional managers in
the project. Your job description must defi ne the
specifi c responsibilities and legal authority of the
project manager. You should consider the reactions
of functional managers to the policy statement
and job description, and how best to get their
“buy in.” How can you give the project manager
suffi cient authority to manage the LOGON project
without usurping the authority of other managers
who must give their support? You should also
suggest to top management what forms of evaluation
can be used as incentives for team members
to work together toward project goals. Remember,
the functional departments are also currently
involved in their own work and work in other
project activities.
Your second task is to specify and document
the qualifi cations for the position of LOGON project
manager. After considering the nature of the
project (technical scope, risks, complexity, etc.) as
described in Case 13.1 in Chapter 13, prepare a list
of qualifi cations—general background and experience,
personality characteristics, managerial,
technical, and interpersonal skills—for screening
candidates and making the fi nal selection. IBC has
some employees who have worked as project coordinators
and expediters, but no one with experience
as a pure project or matrix manager. Consider
the assumptions and pros and cons of selecting a
functional manager or technical specialist from
inside IBC, or an experienced project manager
from an outside the company. A contract has been
signed, and LOGON is to begin in 4 months.
In: Operations Management
What are the roles of the following groups in the healthcare value improvement process: boards of directors, senior leaders, physicians, employees, and payers?
In: Operations Management
Answer the following questions (minimum 3 sentences for each question):
In: Operations Management
For this bad news message, I want you to use the AIM planning process, the FAIR test, and the components of Bad News Messages as described in Chapter 11, particularly pages 336 to 345
Case study:
You are the manager for Macy’s Department Store and you manage 25 part-time employees. Many are retired individuals who are working to supplement their social security payments. It is difficult sometimes to hire and keep part-time employees because the pay is minimum wage and the hours you actually need people--- change. Retirees have been very useful because they are available at all times and usually a good work ethic. Sara Smith is 66 years old, she has a Bachelor’s degree in Business and is working for you. She has shown up on time, works hard, and is very friendly. These qualities are great but upper management has complained to you about Sara. She is slow, they have seen her talk on her cell phone frequently, and she spends too much time talking to customers so other customers get frustrated when they need questions answered or to check out their items. You must tell Sara that she needs to be faster in her work, to limit her phone calls and to quit talking so much to the customers.
In: Operations Management
Martin, Barry, and Sims each have $4,000 to contribute toward an office supply business that they would like to start up. They are aware that there will be stiff competition in the business district where they will be opening. The three of them want to begin the business with as little hassle as possible and with minimal overhead costs. On the other hand, they do not want to do so in a way that subjects them to unnecessary taxes or makes them more liable than they have to be for potential lawsuits based on torts or contracts. Please prepare a PowerPoint presentation discussing what the advantages and disadvantages would be to organize as a: 1) partnership, 2) corporation, and 3) limited liability company. Make a recommendation and explain why you reached your conclusions. As to the liability issue, would it make a difference whether the potential suits were based on tort or contract issues? Explaining why you reached your conclusion is just as important as the conclusions themselves.
In: Operations Management
Discuss motivational theories that impact buying behavior?
CASE STUDY SITUATION You are the vice president of development for BULLET, the second largest discount retailer in the nation. The senior VP has asked you to analyze a new sales venture and determine how to build a clientele foe the new venture and for traditional BULLET stores. There are close to 2000 BULLET stores across the country, most anchoring strip malls or outdoor shopping centers. BULLET stores feature typical grocery store items along with pharmacies, apparel, home décor, books, toys, electronics, seasonal items and health and beauty sections. BULLET’S biggest competitor is BOX MART, the leading discount retailer. BULLET does not come close to the number of store locations nor the revenue that BOX MART produces each year. Aside from similar store layouts and product offerings, there are notable differences between the two discount retailers. Although product offerings are similar, BULLET has a much different image than BOX MART. BULLET is perceived to be better organized, with a more streamlined store layout. They are also more in touch with fashion trends and home décor. BULLET also markets higher quality house brands in all departments, most notably in its food and beverage departments. BULLET offers a wide variety of fresh, ready-to-eat meals that beat BOX MART’S offerings in customer ratings each year. Executives at BULLET have decided to test market a concept for a BULLET branded convenience store. The BULLET convenience store will be located away form BULLET stores and will offer fuel and the loyal BULLET customer, and also new clientele who does not usually shop at BULLET stores. They are also hoping to attract the BOX MART customer. YOUR CHALLENGE The senior VP wants you to determine how a BULLET C-store can feel like a BULLET store, rather than a typical convenience store. You are to suggest techniques tha can expose BULLET C-store customers to BULLET retail store products, ideally resulting in a larger clientele for BULLET retail stores. In addition, you need to plan the product mix the BULLET C-stores; what typical convenience store products should be sold and what other products should be sold to keep up with BULLET’S well-regarded image? Are there store services that should be offered or not?
In: Operations Management
Following is the payoff table for the Pittsburgh Development Corporation (PDC) Condominium Project. Amounts are in millions of dollars.
| State of Nature | ||
| Decision Alternative | Strong Demand S1 | Weak Demand S2 |
| Small complex, d1 | 8 | 7 |
| Medium complex, d2 | 14 | 5 |
| Large complex, d3 | 20 | -9 |
Suppose PDC is optimistic about the potential for the luxury high-rise condominium complex and that this optimism leads to an initial subjective probability assessment of 0.8 that demand will be strong (S1) and a corresponding probability of 0.2 that demand will be weak (S2). Assume the decision alternative to build the large condominium complex was found to be optimal using the expected value approach. Also, a sensitivity analysis was conducted for the payoffs associated with this decision alternative. It was found that the large complex remained optimal as long as the payoff for the strong demand was greater than or equal to $17.5 million and as long as the payoff for the weak demand was greater than or equal to -$19 million.
In: Operations Management
Two articles describing firms’ use of a cooperative strategy: one where trust is being used as a strategic asset and another where contracts and monitoring are being emphasized. What are the differences between the managerial approaches being used in the two companies? Which of the cooperative strategies has the highest probability of being successful? Why?
- No TALK ABOUT: Apple, McDonald's, Whole Food Market, Walmart or T-Mobile.
nor Plagiarism!!
Please
In: Operations Management
Implement techniques to increase customer’s product exposure?
CASE STUDY SITUATION
You are the vice president of development for BULLET, the second largest discount retailer in the nation. The senior VP has asked you to analyze a new sales venture and determine how to build a clientele foe the new venture and for traditional BULLET stores.
There are close to 2000 BULLET stores across the country, most anchoring strip malls or outdoor shopping centers. BULLET stores feature typical grocery store items along with pharmacies, apparel, home décor, books, toys, electronics, seasonal items and health and beauty sections. BULLET’S biggest competitor is BOX MART, the leading discount retailer. BULLET does not come close to the number of store locations nor the revenue that BOX MART produces each year. Aside from similar store layouts and product offerings, there are notable differences between the two discount retailers.
Although product offerings are similar, BULLET has a much different image than BOX MART. BULLET is perceived to be better organized, with a more streamlined store layout. They are also more in touch with fashion trends and home décor. BULLET also markets higher quality house brands in all departments, most notably in its food and beverage departments. BULLET offers a wide variety of fresh, ready-to-eat meals that beat BOX MART’S offerings in customer ratings each year.
Executives at BULLET have decided to test market a concept for a BULLET branded convenience store. The BULLET convenience store will be located away form BULLET stores and will offer fuel and the loyal BULLET customer, and also new clientele who does not usually shop at BULLET stores. They are also hoping to attract the BOX MART customer.
YOUR CHALLENGE
The senior VP wants you to determine how a BULLET C-store can feel like a BULLET store, rather than a typical convenience store. You are to suggest techniques tha can expose BULLET C-store customers to BULLET retail store products, ideally resulting in a larger clientele for BULLET retail stores.
In addition, you need to plan the product mix the BULLET C-stores; what typical convenience store products should be sold and what other products should be sold to keep up with BULLET’S well-regarded image? Are there store services that should be offered or not?
In: Operations Management
In: Operations Management
The following payoff table shows the profit for a decision problem with two states of nature and two decision alternatives:
| State of Nature | |||
| Decision Alternative | s 1 | s 2 | |
| d 1 | 6 | 3 | |
| d 2 | 9 | 1 | |
| d1 is optimal for probability of s 1 | ≥ ?? |
| d2 is optimal for probability of s 1 | ≤ ?? |
| Best decision: |
?? |
In: Operations Management
Step 1 Go to the Coca-Cola corporate website and click on Sustainability and review the company’s most recent Sustainability Report. Determine the six best aspects of the Coca-Cola report.
In: Operations Management
Please read the question that follows: “Is the organization structure of Walt Disney representative of a “centralized” or “decentralized” organization?” Explain why it is difficult for someone who is not a member of this firm to respond to this question.
In: Operations Management