What are demographics and why are they important? Are demographics important to online marketing efforts?
In: Operations Management
Ch 19 Video Zane's Cycles Foundations of Control 7min
1)President Chris Zane mentions that employees' performance is not evaluated every six months or every year as in many organizations. Zane's Cycles uses Saturday meetings for everyone to come up to speed and to discuss issues. These meetings represent a controlling process that is used to _____.
A.discuss failures of individuals in the company
B.establish performance standards as a group
C.measure, evaluate, and take corrective action
D.correct employees' actions by berating and celebrating
E.cross-train employees
2)Which of the following seems to be the most important performance standard that everyone at Zane Cycle is measuredagainst?
A.Selling to customers
B.Maintaining inventory
C.Satisfying customers
D.Leading others
E.Training others
3)Zane feels strongly that, when a crisis develops in the cycle shop, he wants to get involved and be engaged with the customer to emphasize primarily to that customer that _____ will occur.
A.written apologies
B.policy changes
C.employee reprimands
D.marketing changes
E.corrective actions
4)When Zane Cycle President Chris Zane directs an employee to do something, Zane is exhibiting ______, whereas when he inspires employees to work harder, he is exhibiting _____.
A.leadership, followership
B.position power, personal power
C.authority, control
D.enforcement, charisma
E.directness, indirectness
5)President Zane is adamant about getting feedback from customers about how the company could improve. They gather data through surveys, face-to-face interactions, and by listening to conversations in the store or at events. Decisions based on this feedback are dependent upon _____.
A.credibility of the source
B.information quality
C.whether the information is negative or positive
D.the cost of obtaining the information
E.how the information is to be used
In: Operations Management
Managers who can easily become distracted by fighting the everyday fires of business and, in the process, ignore or postpone planning succumb to what is sometimes called
| a. |
the "tyranny of the urgent." |
|
| b. |
"Parkinson’s law of planning." |
|
| c. |
"Murphy’s law of strategic action." |
|
| d. |
the "Peter principle." |
Before social networking sites became dominant, _____ provided a low-cost way to pinpoint customers and achieve high response rates.
| a. |
e-mail promotion |
|
| b. |
quick response (QR) codes |
|
| c. |
reciprocal advertising |
|
| d. |
search engine optimization (SEO) |
An intermediary that works for foreign firms that are interested in buying U.S. products and is paid a commission for its services is called a(n)
| a. |
confirming house. |
|
| b. |
export agent. |
|
| c. |
piggyback marketer. |
|
| d. |
export trading company. |
From Stage 1 to Stage 4 of small business growth, the small business owner becomes less of a _____ and more of a _____.
| a. |
manager; visionary |
|
| b. |
doer; leader |
|
| c. |
consultant; doer |
|
| d. |
manager; doer |
Greater firm profitability results from engaged employees because they
| a. |
are more productive and customer-focused. |
|
| b. |
feel less threatened. |
|
| c. |
focus on important features of the business. |
|
| d. |
require less supervision. |
In: Operations Management
The Hunicut and Hallock Corporation makes two versions of the same basic file cabinet, the TOL (Top-of-the-line) five drawer file cabinet and the HQ (High-quality) five drawer filing cabinet. You are reviewing the MRP for the HQ file cabinet. The HQ file cabinet is made up of five drawers with each drawer requiring two bearings, one on each side. Complete the Materials Requirements Plan (MRP) below in order to answer the questions in the quiz.
| HQ | 1 | 2 | 3 | 4 | |
| Gross Requirements | 50 | 0 | 100 | 20 | |
| Scheduled Receipts | 50 | ||||
| Projected Available Balance | 22 On-hand |
||||
| Net Requirements | |||||
| Planned Order Receipt | |||||
| Planned Order Release | |||||
Lead Time = 1 period; Safety-stock = 10; Lot-size = multiples of 50
| Drawers | 1 | 2 | 3 | 4 | |
| Gross Requirements | |||||
| Scheduled Receipts | 300 | 200 | |||
| Projected Available Balance | 35 On-hand |
||||
| Net Requirements | |||||
| Planned Order Receipt | |||||
| Planned Order Release | |||||
Lead Time = 1 period; Safety-stock = 15; Lot-size = multiples of 100
| Bearings | 1 | 2 | 3 | 4 | |
| Gross Requirements | 100 | ||||
| Scheduled Receipts | 595 | ||||
| Projected Available Balance | 20 On-hand |
||||
| Net Requirements | |||||
| Planned Order Receipt | |||||
| Planned Order Release | |||||
Lead Time = 2 periods; Safety-stock = 10; Lot-size ≥ 450
In: Operations Management
Business
I'm interviewing someone for a great job opportunity with a great company and the company has a number of growth opportunities and is ranked #1 in their industry. I asked the person what makes you motivated to work in my company, he said the money. What should I do and think about this person?
Please explain to me in critically thinking.
Thank you.
In: Operations Management
Accuracy of data is a basic requirement for ERP and MRP to work accurately. The following would most likely not be an example of data referred to in the MRP calculations.
A. Perpetual balances
B. On-order PO accuracy
C. BOM Accuracy
D. Factory blueprint (drawing specification accuracy)
E. Purchased lead time
F. D and E
In: Operations Management
What research strategies or tips would you share with others when using online libarary though a university
In: Operations Management
In: Operations Management
Critically compare the balanced mode of co-creation with Provider-Driven and Client-Driven modes of service co-creation framework
In: Operations Management
Compare Market Exchange with Strategic Partnerships on the basis of Product, Market and Supplier Characteristics using examples
In: Operations Management
To assess your understanding for E- Supply Chain / E- Logistic Management.
Q. How the supply chain design helps to manage the constraints and margins?
(250 words)
No Plagiarism (copying) please.
In: Operations Management
1. Imagine that you are a member of a new-project team of a large appliance manufacturer. Your team is given the task of designing a new refrigerator for the U.S. consumer market.
(a) For each of the five types of consumer needs Objective-performance needs
(Hedonic/esthetic-performance need, Social-performance needs, Performance-reliability needs, Product-convenience needs)give a suggestion for how a new refrigerator could satisfy that need better than most currently available refrigerators.
(b) For two of the suggestions you made in Part (a), discuss which of the three types of product characteristics might best accomplish this better satisfaction of the consumer need.
In: Operations Management
300 words :
Describing the greatest hardship you have had to overcome and how you did so.
In: Operations Management
using the 5 forces model analyze any service. Critically examine the impact of COVID 19 on the competitive advantage of service organization using a suitable example.
In: Operations Management
Answer the questions in your Own Words with a Simple Example
Element 1 - Outline legal requirements to report incidents
Q1: Outline the legal requirements for reporting workplace health and safety incidents
Q2: Outline the purpose and value of incident reporting
Element 3 - Outline the incident investigation process
Q1: Outline the organizational importance of performing an incident investigation
Q2: Outline the incident investigation process
In: Operations Management