Many airlines are starting to offer their own WiFi...but some still say this is dangerous and can interfere with the airplans electrical systems. What are your thoughts...would you want to use WiFi on a long plane flight AND have everyone else around you using WiFi. Remeber that you can access any types of sites on the internet. Do you want pornography playing on the laptop of the person sitting next to you (pornography is perfectly legal so it couldn't really be regulated)?
In: Operations Management
TOXIC RECREATIONAL CENTER ENVIRONMENTAL RACISM?
The growing concern for the environment has increased public interest in the need for eco-friendly cities. Baltimore City residents and policymakers are, therefore, becoming more environmentally conscious in the development and rehabilitation of the city. The management of Baltimore City is becoming increasingly more complex as city is experiencing, crime including political corruption, socio-economic divisiveness, racial segregation, dwindling tax base and stalled physical and economic growth. Remembering you are the Assistant Director of Recreation and Parks for the City of Baltimore. You are the trouble shooter and problem solver for the city residents and the parks department. When something happens in this city you are the go-to person they (The Director of Recreation and Parks, The Mayor and, The City Council) turn to you, you are respected, experienced and well educated so your decisions actual become departmental policy.
Urban growth in East Baltimore has led to an increase in land values; thus, leading to competition between land uses including the demarcation of land for urban parks. The indirect economic benefits of urban parks make it difficult to place an economic value on them; thus, affecting the ability for policymakers to assess their true cost and benefits. This adversely affects the level of investment in the development of parks which limits the sustainable management of parks. Strigl (2003) describes the sustainable management of parks as the efficient and effective organization of park use through negotiations, comprises, and consensus building among stakeholders. However, recent news reports and complaints by residents in the city, especially West Baltimore and its residents who have been severely neglected in terms of overall development and improvements because of crime, abject poverty and socio-economic demographics which prevented the private sector developers from investing in the area. In addition, the West Baltimore area houses some of the poorest areas of the city and some of the worst areas in terms of city services according to residents and outside observers. This is especially true regarding parks and recreation facilities in the West Baltimore area. Recently a park refurbishment in the Harlem Park section of West Baltimore was halted due to concerns by environmentalist that the grounds where the park was being built were contaminate decades ago during early part of the 19th century by an automobile battery factory owned by General Motors. The environmentalist have determined through studies that the company upon closing the factory have buried thousands of tons of automobile batteries and chemicals underground which have been slowly leeching out into the grounds of the park. However, during the initial development of the park several soil samples have been taken by several different groups including the Federal government through the Environmental Protection Agency (EPA), The State of Maryland Department of Environment and The Baltimore City Department of Environmental control all signed off on the project. government indicating that the grounds under park were safe and free from harmful levels of contamination and the project was greenlighted by the Mayor, The City Council, and numerous other elected officials, neighborhood association leaders, celebrities and the surrounding community. The project was viewed as a resounding success and the park was expanded into a neighborhood recreational facility complete with a food bank, job training center, daycare and senior center and numerous sports programs and activities for the community. The facility is currently viewed as model for urban revitalization of impoverished communities nationwide. It has evolved from a simple clearing of abandoned homes to a large recreational center with the possibility of further expansion. It has attracted numerous volunteers, donors throughout the country
In spite of the success of the facility and its effects on the neighborhood a recent Netflix Documentary/investigation about the extremely high cancer rate amongst residents in the West Baltimore, Maryland 21215-area code surrounding the facility and neighborhood. After the documentary investigation more samples were taken of the soil and investigation of the processes undertaken to complete the project. In addition , the Maryland Department of Health, Johns Hopkins University, and several other public and private hospitals and concerned citizens formed a consortium to investigate the allegations outlined in the documentary. The consortiums findings revealed that the facility should have never been built on the site and it was highly likely that the site and the underground contamination were possibly the root causes in the high levels of cancer, asthma, skin rashes, COPD, suffered by the residents and patrons on the facility. In the mad rush to open the facility and under pressure by the constituents and the media someone signed off on the project. Further investigation has found that the culprits who were involved in green lighting the project are either deceased or retired so there would be one alive to held accountable, no criminal convictions, arrests, indictments but there will be a Class Action Lawsuit by the residents. Currently the facility has been ordered closed temporarily by the city effective April 20, 2020 based on recommendations by the consortium researching the situation while further tests and a solution to correct the problem is discovered. However, the summer months are coming up and the need by all stakeholders is to get out in front of this issue ASAP by coming up with a plan.
The Mayor of the City of Baltimore has ordered an Emergency Action Plan to be developed by the Department of Recreation & Parks. The Director of Recreation and Parks has asked you to come up with a plan to determine what are the essential programs and how to transfer/ temporarily move those services to other organizations in the area to keep the programs operating. Because many of the programs utilize separate funding specifically for their programs based upon participation it is essential that there be no disruption of their program or they would lose funding for the program Your directives coming from the Mayor, the Director of Parks & Recreation, and other city leaders is to first address the community in a Town Hall Meeting at a local church in the area.
In order to address the conflicts between the environmental and economic use of land; planners, park administrators and advocates need to combine their procedural and substantive skills and become central players in dealing with the conflict between growth, environment and social justice (Campbell 2011). The Baltimore City government and the Baltimore City Recreation & Parks authorities are also confronted and pressured with the problem of gentrification, budget challenges, appeasing various ethnic and cultural groups, socio-economic challenges, funding, creation, management and maintenance of urban parks and recreation. Despite their social and ecological benefits some of these projects will continue to move forward in an effort to appease constituents and the public. These competing interests make dealing with most urban issues such as the management of parks complex and costly; thus, the need to study some of the factors that influence the urban park development. The ability of recreation and park professional to conduct critical analysis, make strategic decisions make it imperative that leadership in the field be knowledgeable and taken seriously because the importance of recreation and parks cannot and should not be underestimated.
QUESTIONS:
In: Operations Management
Respond to the following in a minimum of 175 words: In any given day, you may use several different communication models without realizing it. Think about your week. Pick a day in which you communicated with several people. What model did you use in each interaction? Could you have used a different model in that situation? Why or why not? Consider other conversations you’ve had this week. As you think about your day, which model do you find you use most often? Why do you think that is?
In: Operations Management
Discuss the ways in which business to business buying behavior differs from consumer purchasing. Consider in your discussion the purchasing decision as well and ways to measure customer satisfaction and loyalty.
In: Operations Management
In: Operations Management
How would you respond to this post?
Just in time (JIT) inventory management is a form of a lean manufacturing strategy for increased efficiency. JIT is an ordering process where the materials are received to manufacturing as they are needed for production (Vonderembse, & White, 2013). By operating under the JIT inventory management practices, the company operates with lower inventory levels and little or no safety stock. Lower inventory levels promote efficiency, lower costs, and less waste. Companies that use JIT process in real time and only produce products which have been planned and ordered by customers. JIT inventory management can be used by large or small companies to provide products with excess waste and improve the process flow. JIT works best for industries with strong economies of scale and even stronger leverage with multiple suppliers supporting their industry. This is why it works so well for manufacturing-based businesses. JIT inventory practices would not be appropriate for smaller scale service-based companies that cannot predict customer orders or forecast plan easily. These companies many include a consulting business, auto dealerships, and bakeries. Some other companies that may not fair well with JIT inventory are companies that are seasonal in nature. Companies such as tax services, lawn services, and florists cannot always predict business levels from previous data due to seasonal changes and unforeseen circumstances. These companies have in common that they are cyclical and the demand for product is not regular in nature.
In: Operations Management
How would you respond to this post?
Scheduling is an essential task for any service line. Coordination is needed to plan for an effective schedule to ensure products and services are delivered to meet the consumer demand (Vonderembse & White, 2013). In order to create the right schedule, management must consider the expected turnaround time of a product and the number of goods that need to be produced. Restaurants may utilize the method known as chase demand to schedule the most number of workers based on the busiest hours using the historical pattern (Vonderembse & White, 2013). This approach will allow people who may want to work a part-time position to staff the busiest hours and then not have too many employees idle during the rest of the shift. Furthermore, restaurants may install technology, such as self-checkout lanes to reduce the need of labor and re-allocate its staff to perform higher critical-thinking tasks (Nassauer, 2020). Additionally, restaurants and airlines use reservations to know the demand in advance. Airlines can offer the lowest fares for those that are willing to book farthest in advance (Vonderembse & White, 2013). This allows companies to prepare adequately in time whereas hospitals cannot respond to an on-demand approach and adjust capacity easily. However, the hospital may cross-train employees to improve flexibility in scheduling to rotate among existing pool of resources.
In: Operations Management
How would you respond to this post?
In Chapter 11 of Operations Management, Authors Vonderembse & White (2013), share with the readers many facts on the inventory production system known as Just-in-Time (JIT). This system is widely used in assembly line work, where the many tasks are accomplished in a continuous flow and the inventory is kept at a minimum with little or no waste. Lean process is part of the JIT process where the many steps of production are reviewed and combined or eliminated with results of production times being faster with same turnout of a quality product for the customer. The components of JIT are generating flow, simplified process flow, uncovering problems in inventory, emphasis on quality, and eliminating waste the best a company structure can do so. The steps are to be precise and conducted in a fast turnaround time as customers expect the product in a timely manner for the supply and demand of product has a direct correlation on how much a customer purchases of a product.
The process is commonly see in the automotive industry as they are production line structured. I have seen the process in replacement parts also, the packaging of small parts in the plastic bags then in placed in box of item, motors, book shelves, TV Stands are all examples of JIT. Other business I have seen with this structure are also production lines in baking/dry goods – General Mills, Amazon, and yes even the coffee maker Starbucks are in the JIT – lean business operations. As for business this would be totally inappropriate, I think of the emergency hospital visit. A hospital has to have the right amount of people and technology (machines) for assistance of an ill person, the personal touch needed for each case cannot be rushed, as a critical diagnosis may be overlooked. Stock of medications/supplies are needed for more than a week or two, as a disaster in area (such as a tornado) may result in a large number of people in the hospital at one time Yes there is a process in place at the hospital to assist the most people as they can; however, in JIT system, it is not about the person’s well-being, it’s about the numbers while maintaining quality.
In: Operations Management
choose one of the most dominant InfoSec management models, including national and international standards-based models. What makes this model one of the most dominant? What should be taken into consideration when selecting the most appropriate model or framework for an organization?
In: Operations Management
how is the continuity of government is ensured at the local level (plans? black helicopters? Act of God?)
In: Operations Management
Background: What is perceived to be ethical by some people may be easily considered unethical by others. There is not always a right-wrong, yes-no, black-white answer when making decisions. Within organizations, a code of ethics can serve as an ethical guide for employee behavior; however, such codes are often general in their ethical prescriptions. On the other hand, individuals are often left to make ethical decisions simply based on what they perceive to be morally right.
Scenario 1: Jennie was recently hired to work as a receptionist for the front lobby. As receptionist, she is responsible for making copies for the associates. Her son, Bruce, comes in and needs some copies for a school project. He brought his own paper and needs 300 copies for his class. If he doesn’t bring the copies with him, he will fail the project. The company copier does not require a security key nor do they keep track of copies made by departments.
Steps for Making Ethical Decisions:
NOTE: A dilemma state consists of one either/or sentence. Example: Should I kill myself or go bowling? (from a country song lyric. So for this scenerio, the dilemma sentence would be something like:
Should Jennie assist her son and secretly use company resources to make copies her son needs for his project, or should she direct him to determine another way to secure copies for his assignment, knowing that it puts him at risk of failure?
In: Operations Management
An owner of XYZ Uniform has called you in as consultants. XYZ Uniform sells uniforms and provides embroidery services for high school, college, and recreational sports teams in the Los Angeles metropolitan area. The owner has managers in the following departments: High School Sales, Collegiate Sales, Recreational Sales, and Accounting. The High School and Collegiate Sales have one full-time sales associate and two part-time associates as well as a delivery person. The Recreational Sales department has one full-time and one part-time associate. The Accounting department has two full-time employees that report to the manager. |
The problem this company is experiencing is that XYZ Uniform business grows too fast than the owner’s expectation. XYZ Uniform’s demand has been historically high from all sale departments, and the owner personally believes that this high demand will last at least 5 years. However, the demand is too high to meet without hiring new employees, so the owner wants to hire 100 employees to meet the demand. The owner wants you to suggest the new organizational structure with new blood (100 new employees) to meet the high demand and to ensure XYZ Uniform’s long-term success.
Question 1. Please list and explain three recommendations in which you can improve the way the current structure operates to meet the high demand and to ensure XYZ Uniform’s long-term success.
Question 2. Which type of organizational structures is the most appropriate to adapt your three recommendations from Question 1? Please draw an organizational chart, which reflects your recommendations, and explain your rationale.
In: Operations Management
"Union leaders must also be change partners…”. What does the statement mean to you? Would Kurt Lewin’s Change Model help union leaders? Why or why not?
In: Operations Management
Kindly check Case Below and if possible to answer the question at the end of the case.
Beckett Organics
John Beckett enjoys vegetables, so much so that he has given up his
full-time job as a lawyer to concentrate on growing and marketing
organic vegetables. He started growing vegetables 20 years ago in
his back garden and eventually became fully self-sufficient in
supplying vegetables for the family. Partly bored with his legal
job and tempted by an attractive severance package, John decided he
would try to establish his own vegetable supply business. Eighteen
months ago he looked around for two fields to lease in which he
could grow organic vegetables.
Organic products including vegetables, is a growth market in the
UK. Growers must adhere to strict guidelines in order to gain
organic certification. Increasing awareness of the problems
associated with many pesticides and fertilizers, coupled with an
increased interest in healthy eating habits and ‘wholesome’ food,
has meant that many consumers are now either purchasing or
interested in purchasing organic vegetables. This is true not only
of household customers, but in addition, many restaurants are using
the lure of organic produce to give them a distinctive edge in the
market place. All this has meant that many of the larger
supermarkets in the UK have begun to stock more and more organic
produce from what was a relatively specialized market in the 1990s;
the market has grown to where overall organic produce accounts for
some 12% of the total UK grocery market and in worldwide terms as
of January 2010 it accounts for approximately 3% of all food sales.
The market for organic vegetables has grown more rapidly than other
organic products and it is estimated that by 2018 some 40% of all
vegetables marketed in the UK will be organic. This growth has been
sustained at a rate of around 20% per year in developed countries.
However, organic yields are between 10% and 20% lower than
conventional agriculture, with crops like potatoes some 40% lower.
Unsurprisingly, this makes organic produce on average around 40%
more expensive than non-organic produce.
Organic vegetables offer several advantages over their non-organic
counterparts:
• They are generally tastier, and because they are not treated in
the same way, are usually fresher than non- organic products.
• They are good for a healthy lifestyle as they contain no
pesticides and chemicals.
• The fact that no pesticides or herbicides are used in their
production means that they are much ‘greener’. For example, they
help to reduce the problems associated with nitrates in the soil
and water supplies.
• On the downside, organic vegetables are generally less uniform,
and as far as some consumers are concerned, are less attractive in
appearance. This lack of uniformity has also been a problem in the
past with supermarket buyers who have traditionally looked for
uniformity in fresh products to aid merchandising and marketing in
retail outlets.
• Generally, organic vegetables are more expensive than their
non-organic counterparts Currently, on average they are somewhere
in the region of 40% more expensive.
In the UK, anyone wishing to claim that their produce is organic,
and market it in this way, needs to obtain the approval of the Soil
Association, which checks the organic credentials of a supplier.
For example, in this case, they check the conditions under which
the produce is grown and how the seeds used.
Two interesting developments are taking place in the organic
produce market. One is the growth of home supplies. This is where
the producer supplies direct to the householder. There are a
variety of ways of doing this. Some smaller growers use mail-shots
and leafleting to build up a client base. They then deliver locally
to customers who order from a list. Very often the supplier will
simply make up a box of a pre-determined value or weight containing
a selection of vegetables which are in season and ready for
picking. Other suppliers are using a similar system, but take their
orders via the Internet. This is particularly suitable for this
type of product as customers can check on a regular basis what is
available and order from home. The produce is then delivered at a
pre-arranged time.
The second development in the organic produce market is the growth
of farmers’ markets. These markets are usually run by local
authorities, often on Saturdays or Sundays. Local and other
producers attend these markets, paying a small fee for a stall and
then sell their produce direct to the consumer. These farmers’
markets partly
came about as a result of the frustration felt by many farmers and
growers at the way they were being treated by retailers and at the
margins they were receiving. In addition, such markets have been
successful because consumers feel they are getting fresh produce at
lower prices than they might be able to obtain through
supermarkets.
Despite the growth in the market for organic vegetables, after 18
months in his business, John is worried. Quite simply, his business
has not been as successful as he envisaged it would be, and as a
result he is not earning enough to make a living. The real worry is
that he is not sure why this is the case. His produce, he believes,
is as good as anything in the business. He is a very good grower
and the land he has leased is perfect for the range of produce he
wishes to grow. Starting with organic potatoes he now produces a
range of organic vegetables including beans, sprouts, carrots,
lettuce and his latest venture organic tomatoes and corn grown in
poly-tunnels. Although customers he currently supplies are very
loyal to John, indeed many are friends and acquaintances he has
known over the years when he grew vegetables in his back garden,
there are simply not enough of them. As a result, his turnover
which increased rapidly over the first year of the business has for
the last six months has stagnated. He mainly supplies locally and
has tried to increase his customer base by taking leaflets out and
posting them through letterboxes in the area. He has done this by
dividing up the housing areas in a ten-mile radius around his
growing area and dropping leaflets throughout the area to as many
houses as he can cover on a systematic basis. Only some 2% of
customers have responded with an order, usually contacting by
telephone. These customers seem to come from the middle class
areas. He has considered taking a stall at one of the farmers’
markets, the nearest of which is some 40 miles away and operates
one day per month, but he realizes this would not be enough to
reach the turnover levels he requires. He has in the past supplied
one or two local restaurants and hotels, but usually only when they
have contacted him because they have had a problem with their
existing supplier. He has never followed these up. His growing area
is currently too small to supply a major retailer, although he has
been approached on an informal basis by the buyer of a voluntary
chain of local grocers representing some 40 retail outlets in the
county.
John is wondering where he goes from here. He cannot understand why
his superior products are not selling well. A friend has suggested
that John needs a more strategic approach to marketing. John is not
convinced. He feels his business is too small to warrant any kind
of marketing, never mind strategic marketing, and he has always
felt that a good product should sell itself. He is, however,
anxious to grow the business and become a leading organic vegetable
supplier.
You were hired by John as a strategic analyst to develop a
detailed strategic management process for this company. What shall
you do? And how to direct the company in the future? Elaborate your
answer.
In: Operations Management
Weston v. Cornell University New York Supreme Court, Appellate Division, Third Department, 136 A.D.3d 1094, 24 N.Y.S.3d 448 (2016). Weston v. Cornell University In the Language of the Court ROSE, J. [Judge] * * * * Defendant [Cornell University in Ithaca, New York] appointed plaintiff [Leslie Weston] to an associate professorship in 1998 for an initial term of five years. The 1998 offer letter described the position as being “with tenure,” but it stated that, although no problems were anticipated, the offer of tenure would have to be confirmed by defendant’s review process shortly after plaintiff’s arrival on campus. For a variety of reasons, plaintiff delayed her tenure submission for five years and, when she finally submitted it, she was not awarded tenure. In 2003, defendant gave plaintiff a two-year extension of her appointment, this time as an “associate professor without tenure,” to allow her an opportunity to improve and resubmit her tenure package. Plaintiff resubmitted her request for tenure in 2005, but it was again denied, resulting in her eventual termination. Plaintiff then commenced this action [in a New York state court] seeking * * * to recover for breach of contract. * * * Following the completion of discovery, defendant moved for summary judgment dismissing the complaint * * *. The Supreme Court [a New York state trial court] denied that portion of the motion seeking dismissal of the breach of contract claim. Defendant now appeals. Contrary to defendant’s argument, Supreme Court properly found that issues of fact exist as to whether defendant’s 1998 offer letter reflects an intent to assure plaintiff that she would be granted tenure. * * * The terms of the letter are ambiguous. Accordingly, Supreme Court properly relied upon extrinsic evidence to determine the parties’ intent.Footnote Based upon the affidavit of the then-chair of defendant’s department who hired plaintiff and wrote the 1998 offer letter, as well as correspondence from the dean and associate dean of the college in which plaintiff’s department was located, Supreme Court appropriately declined to award summary judgment to defendant with respect to the 1998 offer of tenure. However, we must agree with defendant’s alternative argument that the terms of its original offer were materially modified by plaintiff’s acceptance of its 2003 offer to extend her appointment. Defendant’s 2003 letter offering to extend her appointment unambiguously replaced the “with tenure” language contained in the 1998 offer letter by restating her job title as “associate professor without tenure.” Defendant also points to plaintiff’s deposition testimony, in which she explicitly acknowledged that she understood the 2003 letter to be a modification of the original terms of her employment agreement and agreed—albeit reluctantly—to the new terms. Significantly, plaintiff further admitted that defendant was “not guaranteeing her tenure in any case after this letter.” [Emphasis added.] In response to this prima facie showing by defendant, plaintiff contends that, regardless of what she agreed to in 2003, her oft-repeated assertions of her belief that defendant still owed her tenure based upon the original letter suffice to preclude summary judgment. Aside from plaintiff’s own opinions on the matter, however, there is nothing in the record to indicate that any alleged guarantee of tenure remained beyond the date of the 2003 letter. Accordingly, we find that plaintiff’s subjective beliefs and unsupported arguments regarding the 2003 modification of her employment agreement are insufficient to raise triable issues of fact to defeat defendant’s motion for summary judgment dismissing the breach of contract cause of action. ORDERED that the order is modified * * * by reversing so much thereof as partially denied defendant’s motion for summary judgment; said motion granted in its entirety and breach of contract cause of action dismissed.
Legal Reasoning Questions
What did the plaintiff seek in this action? What was the legal ground for her claim?
What was her principal contention regarding the offers and acceptances at the center of this case?
Why did the trial court deny the defendant’s motion for summary judgment to dismiss the plaintiff’s claim?
Why did the appellate court modify the trial court’s denial of the defendant’s motion?
In: Operations Management