Question

1. What are Foyal's five management functions? Identify which organizational units accomplish these functions in your airport and one other airport.
2. Briefly describe your interpretation of organizational change. Which step of Lewin's model of change do you feel is the most important? Why?
3. Why do we design airports for some capacity less than the highest capacity we can ever expect?

Of the various techniques discussed in the readings for lessening delay problems, which one do you think would be the most effective? Why?

Answer 1

1. What are Foyal's five management functions? Identify which organizational units accomplish these functions in your airport and one other airport.

Foyal’s defines the functions of management and said that these functions are used on daily basis by the managers in their work routine. The functions are as follows:

• Planning
  Planning for the futures goals is important, so managers should develop strategic this helps evaluate future contingencies affecting the organization, and shape the future operational and strategic landscape of the company.
• Organizing
  organizing the activities of the employees working in the company and align the activities of the organization. Managers must also train and recruit the right people for the job, and always secure a sufficiently skilled and educated workforce.
• Commanding
  Managers must supervise subordinates in their daily work, and inspire them to achieve company goals. Likewise it is the responsibility of managers to communicate company goals and policies to subordinates. The commanding of subordinates should always be consistent with company policies, and every manager should treat subordinates in line with the standards of the company.
• Coordinating
  Managers must harmonize the procedures and activities performed by the company, meaning that every activity of each organizational unit should complement and enrich the work of another.
• Controlling
  Managers must control that company activities are in line with general company policies and objectives. It is also the responsibility of the manager to observe and report deviations from plans and objectives, and to make initiatives to correct if there are any deviations.
  
  Second part of the question!

In my opinion the airports in US are mostly all very organized. The airport I picked up was Dallas Forth as I landed to Dallas when I first time came to US.

I find that the Dallas airport was very well managed taking in to consideration Foyal's five management functions. The only thing I felt which was not up to the standards was the coordinating. To go from one terminal to other terminal is through the small train shuttle, which was not displaying the airlines flying thorough specific gates, so I have to get off that shuttle two times to see my flight gate and then I had to get back on that shuttle.

2. Briefly describe your interpretation of organizational change. Which step of Lewin's model of change do you feel is the most important? Why?

In my own words I would say that the organizational change can be anything like change in structure or any process which can include any policy also.

Lewin's model of change proposes three stages which are:

• Unfreezing,
• Changing, and
• Refreezing.

I think the changing step is the most important step. In this situation organization has a chance to see all of its clashes and bad decisions and rectify it and come up with a better solution which in future can be better. This is when the change becomes real but throughout this process, employees should be reminded of the reasons for the change and how it will benefit them once fully implemented.

3. Why do we design airports for some capacity less than the highest capacity we can ever expect?

The Vice President Joe Biden says that, Across the world, newer airport facilities, such as Changi in Singapore or Schiphol in Amsterdam, look like the breezy, sleek future of air travel envisioned in midcentury travel advertising. However, back in the United States, air travel, especially during the summer, can often feel as glamorous as being packed into a crowded subway car during rush hour, with even less personal space. (Sisson, 2016)

According to the textbook, There are approximately 5,200 airports that are open for use to the general public, nearly all of which have at least one lighted and/or paved runway. Of the 5,200 public use airports in the United States, approximately 4,200 are publicly owned, either by the local municipality, county, state, or by an "authority" made up of municipal, county, and/or state officials. The remaining 1,000 are privately owned, by individuals, corporations, or private airport management companies.

I believe the airports are not designed to the highest capacity because sometimes the expectations of the growth in air travel is far more than ever imagined or sometimes it can be less. So there is always a little room left to add more facilities whenever needed.

4. Of the various techniques discussed in the readings for lessening delay problems, which one do you think would be the most effective? Why?

Collaborative Decision Making (CDM) is a joint FAA-industry initiative designed to improve traffic flow management through increased interaction and collaboration between airspace users and the FAA. Airline Operations Center Network is a private intranet that provides an enhanced capability for the FAA and airline operations controlling centers to rapidly exchange and share a single integrated source of aeronautical information concerning delays. This network allows airlines and airport management to access FAA ground delay program information and include near real-time position and other relevant flight data for every aircraft operating. Using information provided through this, airlines can better manage flight delays by making informed operational decisions in real time. This is in my opinion and I think would be the most effective way to reduce delays.