In: Operations Management
Hudson Corporation is considering three options for managing its data warehouse: continuing with its own staff, hiring an outside vendor to do the managing (referred to as outsourcing), or using a combination of its own staff and an outside vendor. The cost of the operation depends on future demand. The annual cost of each option (in thousands of dollars) depends on demand as follows:
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The expected value (EV) of a decision alternative is defined as follows:
Where,
N = the number of states of nature
P(Sj) = The probability of states of nature
Vij = The payoff corresponding to the decision alternative di and state of the nature Sj
EV(own staff) = 0.3 x (650) + 0.5 x (600) + 0.2 x (500) = 195+300+100 = 595
EV(Outside vendor) = 0.3 x 900 + 0.5 x 650 + 0.2 x 350 = 270+325+70=665
EV(Combination) = 0.3 x 800 + 0.5 x 650 + 0.2 x 500 = 240 + 325 + 100 = 665
From the above calculation, it can be derived that the minimum cost of operation is $ 595,000, which is obtained for selecting Own Staff. Hence, Own Staff is the correct Option.
The expected annual cost is $ 595,000.
(b)
The risk profile for the own staff is shown below:
Demand | Cost | Probability |
Low | $ 500,000 | 0.2 |
Medium | $ 600,000 | 0.5 |
High | $ 650,000 | 0.3 |
From the table, it is seen that, $625,000 will lie above the medium cost valuei.e., $600,000. Hence, the required probability will be for the high demand which is 0.3 or 30%.