Questions
Ashley arranged for a week long ski vacation at an exclusive ski resort. She then visited...

Ashley arranged for a week long ski vacation at an exclusive ski resort. She then visited a local merchant that specialized in ski equipment and ski wear. She sought the advice of a clerk who appeared to be quite knowledgeable about ski equipment, and purchased a new pair of skis, poles, and boots. As she was about to leave the store, she noticed an attractive ski jacket, and asked the clerk if would be suitable for the cold weather she might encounter on her vacation. The clerk suggested that it would be ideal for her ski vacation, and Ashley bought the jacket. Ashley did not use the jacket until she arrived at the ski resort, at which time she immediately went out to the slopes. Within the first hour, she noticed that her wrists had become swollen and irritated where the knitted cuffs of the jacket contacted her skin. She wore the jacket the second day, but found that after skiing for a short time, she had to return to the lodge because her wrists had again become badly irritated and had blistered. Ashley required medical treatment for the injury to her wrists, at which time the injury was determined to be a corrosive chemical that had been used to bleach the knitted cuffs of her jacket. The chemical was one that was normally used to bleach fabric. However, from the evidence, the chemical had not been removed from the material before the cloth was shipped to the manufacturer of the jacket. Neither the manufacturer nor the retailer were aware of the chemical in the cloth, and its existence could not be detected by ordinary inspection. The injury to Ashley's wrists ruined her holiday and prevented her return to work for a week following her vacation. Question Q:  Discuss the rights (if any) and liability (if any) of Ashley, the sports clothing merchant, the manufacturer of the jacket, and the manufacturer of the cloth.

In: Operations Management

Describe the role that trust has in a learning relationship. Why do the authors characterize it...

Describe the role that trust has in a learning relationship. Why do the authors characterize it as “the currency of all commerce”?

In: Operations Management

describe how goal theory relates to employee motivation

describe how goal theory relates to employee motivation

In: Operations Management

Even though there are new technologies to combat information security incidents, they still occur regularly. Find...

Even though there are new technologies to combat information security incidents, they still occur regularly. Find an article/video about an information security incident. Post a link to the article/video AND discuss it in the forum.

In: Operations Management

can you explain competitive interaction in real estate investment trust (REIT)

can you explain competitive interaction in real estate investment trust (REIT)

In: Operations Management

I am HRD for non profit organisation, we need to design training program to improve the...

I am HRD for non profit organisation,

we need to design training program to improve the communication skill between the employees.

for first step Define Objectives of Design

What I have to consider?

Just I need some outlines to start or any example?

Thanks

In: Operations Management

Is a single, dominating, team member good or bad for the team and why. ________________________________________________________________________ _____________________________________________________________________________________________________________

  1. Is a single, dominating, team member good or bad for the team and why. ________________________________________________________________________

________________________________________________________________________________________________________________________________________________________________________________________________________________________

  1. Should/should not your salary be kept a secret from other employees you work directly with?

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

  1. EXTRA CREDIT:  Do you believe that any ONE of the four P-O-L-C leadership traits is any more important than the others or not, and why? ________________________________________________________________________  _________________________________________________________________________ ______________________________________________________________________ ________________________________________________________________________

In: Operations Management

Which of the following statements is correct? 1.   Both scientific management and administrative theory stressed job...

Which of the following statements is correct?

1.   Both scientific management and administrative theory stressed job efficiency through the development of technical skills.

2.   Administrative theory stressed job efficiency through the development of technical skills, while scientific management stressed rules and the structure of the organization.

3.   Scientific management stressed job efficiency through the development of technical skills, while administrative theory stressed rules and the structure of the organization.

4.   Both scientific management and administrative theory stressed rules and the structure of the organization.

In: Operations Management

MARKETING: CONSUMER BEHAVIOR QUESTION How might you expect the family purchase process change with changes in...

MARKETING: CONSUMER BEHAVIOR QUESTION

How might you expect the family purchase process change with changes in family structure (e.g., DEWKS vs. TRADITIONAL)? Note: You must address two (different) stages (in detail) of the family decision making process in you answer (choose any product/service). Further, your answer should address the following questions for two different stages of the family decision making process (e.g., problem recognition).

Q1: What are the behavioral issues of interest under each DM stage (2 different stages)?

Q2: How might customer behavior change across these stages because of family influence?

Q3: How might marketers adjusted the marketing mix to respond to these behavior changes?

In: Operations Management

C & S Department Store is the second largest clothing and retail store chain in Jamaica....

C & S Department Store is the second largest clothing and retail store chain in Jamaica. At present, they have 5 clothing and retail stores in all 14 parishes and are planning to expand to 7 stores per parish in the next 3 years. C & S Department Store has a centralized Human Resource Department located at its main office in Kingston. Unfortunately, although the HR processes are managed centrally, there are many HR tasks, policies and procedures that are controlled by the clothing and retail store managers or by the lead parish manger in each parish. Currently, the HR management processes are using Excel spreadsheet to compile reports from various parish Headquarters and stores. This task is being performed by a team of HR executives at its main office in Kingston.
Simone Coram is the Senior HR Manager of C & S Department Store and has discovered various administrative and HR issues with the clothing and retail store sites. Due to high focus on sales revenue and stores profitability, Retail Store Managers have difficulties in managing the stores in the areas of staff attendance, discipline and critical HR practices.
The fundamental emphasis and foundation of C & S Department Store has been centered on always maintaining the highest standards of customer service and for that reason they are in direct contact with customers at each and every Department Store. What sets C & S Department apart is a commitment to exceeding expectations making it one of their unique selling points. Giving excellent customer service is one of the main reasons why their customers choose C & S Department Store and why they keep coming back.
Imperatively, the entity’s strategy is purposed towards employing the ideal candidate for both their part-time and full-time sales associates with the capacity and proficiency to grow and hone their skills for prospective advanced position within the organization. Presently, the store managers for three (3) of C&S Department Store have made the announcement that they plan to retire within the next 18 to 24 month. These three managers have insisted that they will not remain in their position beyond this particular point.
A team of HR internal auditors has conducted a study and identified that there are irregularities in the staff attendance data both at the retail stores and regional offices. Sometimes many of the staff did not sign the attendance register or signed intermittently. During the HR audit, it was discovered that some staff signed the attendance register only at the end of the day. Further, sometimes staff signed the register and then left their post. There was also no mechanism to track the leave data of employees. Employees did not know their exact leave data. At the end of the year it was revealed that some employees have taken excess leave while some employees worked incessantly, creating frustration among staff.
There was also no standardization in the reports between head office, regional offices and the retail stores and this created discrepancies. HR provided a set of excel sheets and paper-based forms to help store managers maintain data. However, many store managers used and made unique formats of reports making it difficult to collate the reports. The data thus collated had to be verified over again and again, as there was a tendency for errors to emerge.
This discrepancy has caused a significant issue in salary. HR and attendance data were used to generate data for payroll. As there were many discrepancies in HR data and reports, this created several salary discrepancies and caused numerous issues among the employees, thus lowering employee satisfaction rate and affecting the employee morale.
Training and communication have become a major issue at C & S Department Store. As the company was growing at a fast pace, training employees on various HR procedures and policies was becoming increasingly difficult. Thus line managers took decisions based on their previous experience or personal insights and created unnecessary hassles that required HR intervention.
The staff turnover in two (2) key departments of Marketing and Accounts was running at 90%. Estimated cost of staff turnover - including overtime, loss of revenue, loss of skills, training time and management time to replace a staff member – is equivalent to approximately $3,000 per position thus costing the business around $500,000 per year.
Human Resource Management focuses on matching the needs of the business with the needs and development of employees and as such you are required to answer the following questions based on the scenario represented above.

Question

Discuss five (5) possible reasons for the 90% staff turnover in the Marketing and Accounts Departments? As Miss Simone Coram, what would you recommend to minimize the high level of attrition in these departments?

In: Operations Management

Given that companies often struggle with how to use benefits and rewards to support salary structures...

Given that companies often struggle with how to use benefits and rewards to support salary structures discuss what options/strategies you believe would boost morale and why, would it boost yours? And, which of these benefits/engagement tools you think would be least effective and why.

In: Operations Management

How would Micron Technology Inc use the information available in the Index of Economic Freedom to...

How would Micron Technology Inc use the information available in the Index of Economic Freedom to support strategic decisions?

In: Operations Management

Training and Development assignment. Describe the usage of Computer Based Training (CBT) in McDonald's Company training...

Training and Development assignment.

Describe the usage of Computer Based Training (CBT) in McDonald's Company training programs.

Format

A i. McDonald's Company Background (Founder, date of establishment and number of franchisers)

ii. Discuss on the blending of Computer Based Training (CBT) with other training methods

iii. Explain the types of Computer Based Training (CBT) such as Program Instruction, Intelligent Tutoring Systems, Interactive Multimedia and Virtual Reality and give some examples.

In: Operations Management

Find a company that's been in business for less than five years and discuss the company's...

Find a company that's been in business for less than five years and discuss the company's business model, product attributes, industry competition, leadership, mission statement, and the organization of the company.

In: Operations Management

Blair & Rosen, Inc. (B&R) is a brokerage firm that specializes in investment portfolios designed to...

Blair & Rosen, Inc. (B&R) is a brokerage firm that specializes in investment portfolios designed to meet the specific risk tolerances of its clients. A client who contacted B&R this past week has a maximum of $55,000 to invest. B&R's investment advisor decides to recommend a portfolio consisting of two investment funds: an Internet fund and a Blue Chip fund. The Internet fund has a projected annual return of 17%, while the Blue Chip fund has a projected annual return of 8%. The investment advisor requires that at most $25,000 of the client's funds should be invested in the Internet fund. B&R services include a risk rating for each investment alternative. The Internet fund, which is the more risky of the two investment alternatives, has a risk rating of 5 per thousand dollars invested. The Blue Chip fund has a risk rating of 5 per thousand dollars invested. For example, if $10,000 is invested in each of the two investment funds, B&R's risk rating for the portfolio would be 5(10) + 5(10) = 100. Finally, B&R developed a questionnaire to measure each client's risk tolerance. Based on the responses, each client is classified as a conservative, moderate, or aggressive investor. Suppose that the questionnaire results classified the current client as a moderate investor. B&R recommends that a client who is a moderate investor limit his or her portfolio to a maximum risk rating of 240.

(a) Formulate a linear programming model to find the best investment strategy for this client.
Let I = Internet fund investment in thousands
B = Blue Chip fund investment in thousands
If required, round your answers to two decimal places. If an amount is zero, enter “0”. If the constant is "1" it must be entered in the box.
- Select your answer -MaxMinItem 1 I + B
s.t.
I + B - Select your answer -≤≥=Item 6 Available investment funds
I + B - Select your answer -≤≥=Item 10 Maximum investment in the internet fund
I + B - Select your answer -≤≥=Item 14 Maximum risk for a moderate investor
I, B - Select your answer -≤≥=Item 16
(b) Build a spreadsheet model and solve the problem using Solver. What is the recommended investment portfolio for this client?
Internet Fund = $
Blue Chip Fund = $
What is the annual return for the portfolio?
$
(c) Suppose that a second client with $55,000 to invest has been classified as an aggressive investor. B&R recommends that the maximum portfolio risk rating for an aggressive investor is 350. What is the recommended investment portfolio for this aggressive investor?
Internet Fund = $
Blue Chip Fund = $
Annual Return = $
(d) Suppose that a third client with $55,000 to invest has been classified as a conservative investor. B&R recommends that the maximum portfolio risk rating for a conservative investor is 150. Develop the recommended investment portfolio for the conservative investor. If an amount is zero, enter “0”.
Internet Fund = $
Blue Chip Fund = $
Annual Return = $

In: Operations Management