Recently, a major theme in administrative reform emphasizes the value of accountability. (a) What are some of the basis of this theme? (b) How has it manifested itself in recent government reform efforts? (c) Does the value of accountability conflict with other important values in government? If so, which ones, and how has the conflict manifested itself? (d) Has the emphasis on accountability been a positive influence on government?

1. What does the rise of cyberwarfare suggest for businesses and organizations? What sorts of contingencies should firms consider and possibly prepare for? How might considerations also impact a firm’s partners, customers, and suppliers?

2. Why is it a bad idea to use variants of existing passwords when registering for new websites?

CASE Study (management of organization behavior) :

Soltis & Sons is a management consulting firm that is attempting to grow its business by targeting small businesses that are run by women or immigrants. In pursuing this strategy, the company has hired employees of other cultures whose first language is not English. Many of these employees are under 30 and they do not have college degrees. While this effort is leading to a workforce that mirrors the clients, the company finds that employees and managers are experiencing difficulties communicating with one another. This leads to misunderstandings and a decrease in productivity and customer satisfaction. For example, if a manager gives instructions about completing a certain task to an employee who fails to fully comprehend the instructions, the employee may make mistakes.

The director of Human Resources is considering whether or not to offer some type of training, yet none has been offered to date. She thinks some employees may be

impacted by negative stereotypes associated with a lack of work experience with people from different cultures. She also noted that some work teams do not like to be

supervised by younger people of color. A few employees quit over this issue and management is trying to decide what to do.

Using the 3-Step Problem-Solving Approach and the Organizing Framework, how can Soltis & Sons address the problem?

Step 1: Define the problem. What are the gaps between the desired outcomes and the current state?

Step 2: Identify causes of the problem. Remember, the diversity climate is an important situation factor. There are also relevant processes across the individual

level (perception, attributions, and psychological safety), the group/team level (group/team dynamics), and the organizational level (options to manage diversity).

These inputs and processes have critical outcomes.

Step 3: Make recommendations for solving the problem. What options does Soltis & Sons have?

Word count : more than 600 words( total of 3 steps ) .

Please help me !! It's important . Thank You.

What are two ways to see Total Army Analysis affecting a future as a Sergeant Major is personnel requirements when developing the Army Program Objective Memorandum (POM) force, and equipment authorizations?

Argentina: Imagine conducting business in Argentina

How can a manger best deal with motivation and conflict in the workplace?

What is the view of authority?

What management style would be most effective?

Discuss the following:

Product, price, place, and promotion are the underpinnings of all marketing efforts; how do each of them relate to or effect the following:

1. Consumer behavior; Price; place ; product; promotion

2. Advertising - Price; place ; product; promotion

3. Logistical planning -Price; place ; product; promotion

4. Online marketing- Price; place ; product; promotion

A small Canadian firm that has developed some valuable new medical products using its unique biotechnology know-how is trying to decide how best to serve the European Union. Its choices are given below. The cost of investment in manufacturing facilities will be a major one for the Canadian firm, but it is not outside its reach. If these are the firm’s only options were-

• Manufacture the product at home and let foreign sales agents handle marketing.
• Manufacture the products at home and set up a wholly owned subsidiary in Europe to handle marketing.
• Enter into a strategic alliance with a large European pharmaceutical firm. The product would be manufactured in Europe by the 50–50 joint venture and marketed by the European firm.

.

Required

Question 01: You are the assistant to the CEO of a small textile firm that manufactures quality, premium-priced, stylish clothing. The CEO has decided to see what the opportunities are for exporting and has asked you for advice as to the steps the company should take. What advice would you give to the CEO?

At Tires R Us, a retailer of tires, demand for the AAA tire is constant at 32,000 tires per year. The cost of placing an order to replenish stock is $50, and the annual cost of holding is $8 per tire. Each tire costs Tires R US $55 and they retail them for $95. Stock is received 5 working days after an order has been placed. No backorders are allowed. Assume 300 working days per year.

1. What is Tires R Us’ optimal ordering quantity?
2. What is the optimal number of orders per year?
3. What is the optimal interval (in working days) between orders?
4. What is the reorder point?
5. If the AAA tire supplier offers a discount of $1 per tire for orders of 1,000 tires at a time. Is this deal worthwhile?

What are some general things a company can do to reduce its DBMS security cost? Give some examples and why it would be cheaper for any company to have these options.

Clearly and concisely explain under what circumstances would companies introduce new products using a market skimming pricing strategy and under what circumstances a market penetration pricing strategy? Explain each approach providing examples to demonstrate your understanding.

Sam's Beauty School is a privately owned beauty school that trains cosmetologists to earn their cosmetology license to become hair stylists and colorists. Sam's is open to the public for all hair services; students perform hair services for clients under the supervision of licensed cosmetologists that work at Sam's. Jan went the Sam's to have her hair colored dark brown as she had done many times, although this was Jan's first time as a client at Sam's. Tom, a student trainee at Sam's, colored her hair. Jan's hair turned green and fell out within 24 hours. Jan had never had any problems with hair color previously. Jan sued Sam's for negligence. Who wins and why? Be sure to provide the elements of negligence and how they would be applied in this case. Also raise any defenses to negligence that Sam’s may have.

Case study
Barbara is a trained counsellor and thoroughly enjoys the level of human interaction she encounters in the workplace. You are Barbara’s manager. You find Barbara personable, trustworthy and always available to listen to you and others when they have a work-related issue or grievance. As a result, Barbara has developed positive relationships with many of her colleagues, increasing her job satisfaction.
In a meeting, Barbara puts forward the idea of implementing a mentoring program in the organisation. Troy, another counsellor in your team, quickly dismisses Barbara’s suggestion due to a lack of time and resources to implement the program. Troy is dismissive of Barbara’s idea despite her having spent time putting a presentation together for the meeting.
After the meeting, Barbara sends Troy an email requesting that he take a look at her presentation. He ignores the email and doesn’t respond. Barbara takes Troy’s response personally and begins to feel unappreciated, unsupported and less confident in her abilities. She bottles up her emotions and begins to have trouble finding enjoyment in her work tasks.
You notice a change in Barbara’s mood and that she finds it harder to stay motivated and enthusiastic when you are around her. When you ask her how she is feeling, Barbara’s emotions come to the surface and she describes how disconnected she feels from both Troy and the organisation.

Answers the questions as per the case study

How could you assist Troy to better understand the effect of his behaviour on Barbara’s emotional state?

What does Barbara’s behaviour indicate and what aspects of Barbara’s emotional intelligence could be further developed?

How could you work with Barbara to develop some constructive actions that will help her build a better relationship with Troy?

Question 5

What is the name for the process of getting things done effectively and efficiently through and with other people?

leadership

supervision

effectiveness

management

Question 6 Management competencies include all of the following except?

interpersonal

technical

perceptual

conceptual

Question 7 The ability to influence others to act in a particular way through direction, encouragement, sensitivity, consideration, and support is called?

management

leadership

emotional labor

the Peter Approach

Question 8 What do employers seek when they are looking for "groupings" of collective skills and knowledge?

top talent known as "superstars"

management competencies

hospitality-specific categorical classifications

none of the above is correct

Question 9

Some traits of successful individuals in our industry, as mentioned by Aimee Mangold of KOLTER Hospitality included: drive, intelligence, self-confidence, the desire to influence others, relevant knowledge, and honesty/moral character. Unfortunately, these same traits do not apply to other fields outside of the hospitality and tourism industry to any great extent.

True

False

Question 10

The flow of information and ideas from one person to another involving a sender, method of transmitting the idea or content, and receiver is best known as interpersonal ability.

True

False

DaisyRose, Inc is an accounting firm with 30 accountants and has about $3 million annually in net revenues. They are located in an older office building that has a standard elevator. The accountant job descriptions require that they be able to analyze and prepare financial statements and tax returns for clients.

One of the accountants on staff, Iris, has developed macular degeneration and   because of that cannot see a standard computer screen. His doctors have told him that in the next few months he will not be able to see any computer screen. Iris has learned braille (raised type that allow those without sight to read). Iris approaches the CEO of DaisyRose to indicate that he needs voice activated software for his computer and that he would also need the computer to print in Braille so that he could read the returns and statements. Iris has also asked that the elevators be equipped with Braille on the touchpad so that he knows the proper buttons for each floor. The CEO calculates that all of these requests will cost about $100,000 up front and about $20,000 per year after that initial investment.

Please evaluate these facts under the Americans with Disabilities Act to determine whether or not the company will need to make the requested changes.