Questions
Control Charts for Variables vs. Charts for Attributes HW: Comment the following statement! Sometimes, the quality...

Control Charts for Variables vs. Charts for Attributes
HW: Comment the following statement! Sometimes, the quality control engineer has a choice between variable control charts and attribute control
charts.

In: Operations Management

Scenario: You are CHRO at a large IT firm. Many employees are moonlighting (using company resources...

Scenario: You are CHRO at a large IT firm. Many employees are moonlighting (using company resources to work on side jobs), looking for work elsewhere, jockeying for political power, and behaving unethically. Around the time you become fully aware of these issues, the CEO suggests a widespread, heavy-handed performance appraisal/disciplinary program. Since you are not sure these behaviors are attributable to one or two “bad apples spoiling the bunch”, explain how you would plan for and execute strategic organizational change.  

Be sure to:  Consider the role of ethical leadership in creating an ethical culture

 Define organizational culture

 Describe the 3 factors that lead to culture formation and perpetuation

 Describe the factors necessary to change this organization’s culture to one of ethical productivity

In: Operations Management

4. Many private security companies perform tasks similar to public law enforcement. Because of this, many...

4. Many private security companies perform tasks similar to public law enforcement. Because of this, many security companies’ human resources departments seek applicants with similar backgrounds and experience that public law enforcement also desires. In a 500-word response, identify the skills and experience human resource managers in private security would seek in their applicants. Provide and explain two qualities of private security that would make the job more attractive to applicants than the public law enforcement. Provide and explain to issues or challenges human resource managers might face in applicants selecting private security over public law enforcement.

In: Operations Management

3. Many private security companies perform tasks similar to public law enforcement, and, because of that,...

3. Many private security companies perform tasks similar to public law enforcement, and, because of that, much of the training of private security personnel is comparable to that of public law enforcement. In a 500-word response, compare and contrast the similarities and differences between the two entities. While much of their initial training may be similar, ongoing training for each entity is different. Evaluate the ongoing training of private security compared to public law enforcement. Critique three issues that cause shortfalls in private security and suggest ways these companies can overcome these shortfalls.

In: Operations Management

For collaborative meetings, should the boss be a part of the process? What should the role...

For collaborative meetings, should the boss be a part of the process? What should the role of the boss be within meetings?

In: Operations Management

i am waiting on the answer com on guys Answer EXACTLY two qualitative question Much has...

i am waiting on the answer com on guys

Answer EXACTLY two qualitative question

Much has been said about the concept of “continuous improvement” and TQM. Please answer the following sub-questions:

  1. What does “TQM” stand for? In your own words, briefly describe what TQM entails for an organization.
  2. Continuous improvement has been advanced by various schools of quality. Deming describes the PDCA (formerly PDSA) wheel. Six Sigma advocates use DMAIC. Pick one of these two quality processes (PDCA or DMAIC) and describe how an organization might use each of its steps to continuously improve quality.

In: Operations Management

Borchers, Inc. build several models of widgets. You’ve been assigned the task of creating an aggregate...

Borchers, Inc. build several models of widgets. You’ve been assigned the task of creating an aggregate production plan based on the data below. Monthly demand is shown for January, February and March. Your firm follows a level production plan with 25 workers and has an outsource vendor that can produce up to 1,000 units a month. The table shows this level production plan (25 workers, 8 hours per day, 20 days per month = 4,000 hours = 4,000 units). Widgets conveniently require 1 hour of labor to produce. Labor costs $30 per hour on regular time (hence, a unit produced on regular time costs $30) and outsourced units cost $45. Inventory costs $5 per unit and backorders cost $10 per unit. Assume your goal is to minimize cost. Please keep ending inventory as low as possible. Complete the table, giving answers for each letter shown. Also, what do I mean when I say an “aggregate production plan”? What makes this plan “aggregate”?

*** You can simply list letters A, B, C, ... and put a number next to each one

January February March
Forecast Sales in units 4,400 5,700 4,000
Beginning inventory 0 A B
Units Required C (should be 4, Y00-beginning inventory) D E
Regular Production (8hrs420 days425 workers) = production 4,000 4,000 4,000
Subcontract - 1,000 maximum F G H
Total Planned Units I (should be 4,000 +F) J K
Ending Inventory L (should be C-I) M N
Ending Backorders Letter O P Q
Costs
Regular Production @ 30 $120,000 $120,000 $120,000
Subcontract @45 R S T
Inventory @ 5 U V W
Backorder @ 10 4 7 Z
Total AA BB CC

In: Operations Management

In your own words, 700 words, write an analysis of Netflix's strategy, and how they implement/executing...

In your own words, 700 words, write an analysis of Netflix's strategy, and how they implement/executing the strategies, and the management decisions.

In: Operations Management

In your own words, 700 words, write an analysis of Amazon's strategy, and how they implement/executing...

In your own words, 700 words, write an analysis of Amazon's strategy, and how they implement/executing the strategies, and the management decisions

In: Operations Management

When you develop a communications plan, research is of course vital. But what should you consider...

When you develop a communications plan, research is of course vital. But what should you consider when you plan it? Think of this in two ways. First, how would you identify the things you need to know from research. Second, what constraints would you have to take into consideration as you zero in on what to do?

In: Operations Management

Your book states to be wary of "gut reactions." Do you agree with this? Why or...

Your book states to be wary of "gut reactions." Do you agree with this? Why or why not? Can you think of any examples where these types of behavioral reactions were advantageous for a company

In: Operations Management

Week 13 | Discussion 1: Empathy - The Misunderstood Skill 5757 unread replies.7878 replies. In the...

Week 13 | Discussion 1: Empathy - The Misunderstood Skill

5757 unread replies.7878 replies.

In the classic novel, To Kill a Mockingbird, Atticus Finch says to his daughter Scout: “If you can learn a simple trick, Scout, you’ll get along a lot better with all kinds of folks. You never really understand a person until you consider things from his point of view – until you climb into his skin and walk around in it.”1

Reference:

Empathy: The Misunderstood Skill

  • When a person becomes defensive, we need a tactic or skill to diffuse the emotional response and translate the conversation to a problem-solving focus. This skill is empathy.
  • Empathy is recognizing and labeling another person’s feelings and thoughts.
  • This technique allows you to focus on facts, not on personality. Emotions are vented and dealt with so a discussion can continue constructively.
  • Empathy is not agreement; it is a reflective technique to encourage open communication. The person witnesses you listening to him or her and will perceive you are trying to respond to his or her issues.

The Differences Between Sympathy, Empathy, and Apathy

  • Sympathy: sameness of feeling; a feeling of approval of, or agreement with, an idea. “You poor thing, I know just how you feel, I had my report rejected, too.”
  • Empathy: the ability to share in another’s emotion, thoughts, or feelings. “I see that you are concerned that the interview didn’t go well.”
  • Apathy: lack of emotion or interest; unconcern or indifference. “It is ridiculous to get so upset over this.”

The Three-Step Process of Using Empathy to Influence Behavior

  • Label the emotion – You seem annoyed about...
  • Restate the content – You seem annoyed about your efforts going unnoticed.
  • Create a transition sentence – You seem annoyed about your efforts going unnoticed. What steps can you take to publicize your work

Answer Part I - Use the following scenario to practice the three-step approach to empathy. Read the scenario, assume you are the team leader, and write an empathetic response using the three-step process.

Scenario

“Why are you giving me such a hard time about being five minutes late for our team meeting? Give me a break! You know that I have responsibilities at home, and it is hard for me to get here on time. I’m 40, and I have a wife and two small sons at home. Do you have to deal with sick kids? Do you have to arrange an emergency babysitter so you can get to class on time? Do you have to fight traffic to get here after working a full day? You would be much more understanding if you weren’t just a kid with no responsibility other than going to classes.”

Answer Part II - Once you have written your response, answer the following questions:

  1. Did you find it hard to provide empathetic responses? Why or why not?
  2. What step was the most difficult?
  3. When would you most likely use the skill of empathy?
  4. Can one make a mistake when using empathy?

In: Operations Management

The SWOT is an excellent research tool. But how do you know how to answer the...

The SWOT is an excellent research tool. But how do you know how to answer the elements of the SWOT--strengths, weaknesses, opportunities, threats? What do you need to make your answers reliable? As a related question, what constraints would you face in trying to do a reliable SWOT (access to research, budget limits, etc.) and how would you manage those?

In: Operations Management

How did Samsung eventually overtake their competitors?

How did Samsung eventually overtake their competitors?

In: Operations Management

Critical Thinking The global marketplace has witnessed an increased pressure from customers and competitors in manufacturing...

Critical Thinking

The global marketplace has witnessed an increased pressure from customers and competitors in manufacturing as well as service sector (Basu, 2001; George, 2002).Due to the rapidly changing global marketplace only those companies will be able to survive that will deliver products of good quality at cheaper rate and to achieve their goal companies try to improve performance by focusing on cost cutting, increasing productivity levels, quality and guaranteeing deliveries in order to satisfy customers (Raouf, 1994).

Increased global competition leads the industry to increasing efficiency by means of economies of scale and internal specialization so as to meet market conditions in terms of flexibility, delivery performance and quality (Yamashina, 1995). The changes in the present competitive business environment are characterized by profound competition on the supply side and keenindecisive in customer requirements on the demand side. These changes have left their distinctive marks on the different aspect of the manufacturing organizations (Gomes et al., 2006). With this increasing global economy, cost effective manufacturing has become a requirement to remain competitive.

To meet all the challenges organizations try to introduce different manufacturing and supply techniques. Management of organizations devotes its efforts to reduce the manufacturing costs and to improve the quality of product. To achieve this goal, different manufacturing and supplytechniques have been employed. The last quarter of the 20th century witnessed the adoption of world-class, lean and integrated manufacturing strategies that have drastically changed the way manufacturing firm’sleads to improvement of manufacturing performance (Fullerton and McWatters, 2002).

Consult chapter 7 of your text book or secondary available data on internet and answer the following questions.

Question:

  1. Assess the reasons for using lean thinking (suitable examples),what are the benefits from Suppliers to end users?

In: Operations Management