Which of the following statements is/are TRUE about a Franchise Disclosure Document (FDD)?
Group of answer choices
Federal law requires the franchisor to give a potential franchisee an FDD.
The purpose of the FDD is to guarantee that the franchisor’s business model is sound.
A franchisee can bring suit under federal law against a franchisor who has failed to provide an FDD prior to purchase of the franchise.
A and B only
A, B and C
In: Operations Management
list and briefly describe the 5 major promotion mix tools
In: Operations Management
Consider the following terms from chapter 7, 8 and 9. Select three of the items and briefly describe in your terms and give a practical example:
1. Service Bluepring
2. Poka Yoke
3. Yield Management
4. Time Fence
In: Operations Management
In: Operations Management
why half of the decisions made within organizations fail?
In: Operations Management
In the (very common) case where you as a leader cannot affect the right organizational levers to meet your employee’s motivational drivers, how do you best convey that to your employee without looking like you’re hiding behind the organization’s policies?
In: Operations Management
In: Operations Management
Given the following information concerning jobs awaiting processing at a single work center, what is the processing sequence using the critical ratio (CR) rule?
JOB | Processing time at this operation
(hrs) at this operation (hrs.) |
Processing time remaining at other operations (hrs.) |
Final due date ( hrs.) |
D | 4 | 4 | 9 |
A | 8 | 6 | 38 |
O | 6 | 10 | 24 |
I | 3 | 8 | 20 |
N | 5 | 14 | 32 |
In: Operations Management
Much has been said about the concept of “continuous improvement” and TQM. Please answer the following sub-questions:
In: Operations Management
1) An incentive plan employing a kicker is in use. Below standard performance the worker is guaranteed a rate of $6 per hour and above standard performance the worker is paid $9.20 per hour. A job is studied and a rate of 0.036 hours per piece is set. What is the direct labor cost per piece at the following efficiencies?
a. 50 percent?
b. 80 percent?
c. 98 percent?
d. 105 percent?
e. 150 percent?
In: Operations Management
What is the difference between minimum total cost and short-range profit maximization policies in system design?
In: Operations Management
In that regard, you have been asked to join in as a consultant for a company with global divisions in Brazil and Russia. Based on cultural differences in those countries, assess two cyber security threats and offer two strategic recommendations on how to defend against the threats.
In: Operations Management
CPG Bagels starts the day with a large production run of bagels. Throughout the morning, additional bagels are produced as needed. The last bake is completed at 3 p.m. and the store closes at 8 p.m. It costs approximately $0.20 in materials and labor to make a bagel. The price of a fresh bagel is $0.60. Bagels not sold by the end of the day are sold the next day as “day old” bagels in bags of six, for $0.99 a bag. About two-thirds of the day-old bagels are sold; the remainder are just thrown away. There are many bagel flavors, but for simplicity, concentrate just on the plain bagels. The store manager predicts that demand for plain bagels from 3 p.m. until closing is normally distributed with a mean of 60 and a standard deviation of 27.
b. Suppose that the store manager is concerned that stockouts might cause a loss of future business. To explore this idea, the store manager feels that it is appropriate to assign a stockout cost of $5 per bagel that is demanded but not filled. (Customers frequently purchase more than one bagel at a time. This cost is per bagel demanded that is not satisfied rather than per customer that does not receive a complete order.) Given the additional stockout cost, how many bagels should the store have at 3 p.m. to maximize the store’s expected profit? (Round your answer to the nearest whole number.)
To maximize the store's expected profit ___?
c. Suppose the store manager has 98 bagels at 3 p.m. How many bagels should the store manager expect to have at the end of the day? (Round your answer to the nearest whole number.)
Expected left over inventory ___?
In: Operations Management
Consider the following short cases. Connect each case with one of the three location techniques we talked about in class (linear programming, centroid or factor rating), answer the related question and explain why:
Lynn, Inc. is trying to locate a customer service center in a suburban area. They have population data for the various suburbs and villages around their area. They are interested in locating the center centrally with minimum distance between customers and the service center. In this technique two factors come into play – distance and _______. What is the missing word?
In: Operations Management
Delicious Candy Company manufactures three types candy bars-Chompers, Smerks, and Delicious Chocolate. All three candies come in one-ounce size while Delicious Chocolate also comes in a one pound minibar bag. The basic ingredients used are chocolate, peanuts, and caramel. Delicious Chocolate is all chocolate, while Chompers consists of chocolate and caramel, and Smerks consists of chocolate, caramel and peanuts. Chompers’ recipe allows for the amount of caramel to be anywhere between 18% and 28% of the candy bar’s weight with chocolate making up the rest. Smerk’s recipe calls for an equal amount of caramel, and peanuts, with chocolate making up between 20% and 40% of the bar’s weight For each one-ounce bar, labor and packaging costs $0.012 while labor and packaging for the one-pound bag costs $0.039. The company has production facilities for making up to 20,000 one-ounce bars and up to 1000 one-pound bag daily. Delicious has contracts to produce at least 3000 one-ounce bars of each type of candy daily. Also the difference between the Chompers and the number of Smerks produced must be less than 10% of the total number of Chompers and Smekers made. The present prices for chocolate, caramel, and peanuts are $1.60, $0.95, and $1.40 per pound respectively. The company has contracts which will supply it with at least 1,000 pounds of chocolate, exactly350 pounds of caramel, and at most 500 pounds of peanuts daily. The company currently sells Chompers one-ounce bars for $ 0.14, Smerks one-ounce bars for $0.16, Delicious Chocolate one-ounce bars for $0.15, and Delicious Chocolate one-pound bags for $2.30. Formulate a linear program that would determine the optimal daily production schedule and ingredients required. (HINT: Variables must be established for each product type and the amount of each ingredient in each product.
In: Operations Management