concept of learning styles, personalities, and how these concepts are combined with adult learning in organizational training and development programs.

Describe the racial disparities that exist in the legal system . Describe problems faced by blacks who attempt to use psychological evaluations for court cases, and explain what could be done to remedy these problems.

Find a nonprofit/nonprofit campaign that you think is effective and makes you want to do something for that organization (give money, volunteer). You can also pick an advocacy ad, such as a “get out the vote” campaign.

Show an example of a print or social media campaign or link to a video.

Explain why you think it is effective. (How does it work for the target market? What is interesting or compelling about what the message is?)

Prepare a typewritten paper describing your plan to improve the process (TASK) you currently work in or take an example of any US organization, presented with Problem Statement and Flowcharts. This plan should identify and explain the details of the process, including graphical representations and flowcharts. This paper will be coherent unification of operation management, and quality processes quantifying the magnitude of the anticipated improvement, e.g., quantifiable cycle time reductions, inventory cost reductions.

Data depicting the results of the process improvement is required. You should be able to produce data, and present a data analysis that will be the basis for your recommendations. If data is not available, (you can build data on an assumption basis) outline how such data could be obtained, what the data might be expected to reveal, and how you would evaluate the success of the improvement project. In either case, be sure to provide a detailed explanation of how you arrived at your conclusions and recommendations. Minimum 20-30 pages.

Follow this Outline:
Mission
Strategy
SWOT-Strengths, Weaknesses, Opportunities and Threats
Company Profile
Process Narrative
Process(Current) Flow Charted
Problem Identification
Benchmark- compare with simular processes- the industry does not have to be simular
New Proposed Process Narrative
Process (new) Flow Charted

Incorporate at least 2 quality tools (reference chapter 13 of text)
Cost Benefit = cost - benefit- DETAILED
Recommendation

Implementation
Conclusion/Summary-( Strong Close)

Make a Presentation of 5 Slides in Power Pownt

Identify two (2) major problems in the employee performance appraisal

Suggest the solution to that problem.

.

What is the LTV of a customer?

What is an ethical concern regarding employee wellness programs?

There are no ethical concerns with employee wellness programs
possibly losing great employees due to focus on the exercise programs
putting individuals who physically can't workout at a disadvantage

Discuss the importance of team communication. Are there other examples that you can share about how teamwork and team communication can improve health care? What are the benefits? Explain ways in which you as a manager might become a better team player.

Consider two systems: M/M/1 and M/M/1/k. There are two types of costs associated: (i) a rejection cost r (cost per rejection); and (ii) a holding-cost rate h (cost per unit time per customer in system). Note that there is no rejection in M/M/1. Assuming ρ<1 for both systems, what is the condition for k that makes the M/M/1/k better than M/M/1. Simplify your answer as far as possible

South Africa is emerging as a profitable production and export base for some of the world’s big auto manufacturers, despite the country’s remoteness, its reputation for labour militancy and political uncertainties. South Africa has also become a key supplier of motor industry components. With massive platinum and palladium deposits, South Africa has emerged from nowhere to take nearly 10% of the world’s production of catalytic converters, which is set to increase to 25%. This did not happen by accident. It is the result of a deliberate strategy by the government to draw the world’s best car manufacturers into South Africa, and drag the domestic industry from behind protectionist barriers into the highly competitive global market for cars and components. ‘When we started, the South African auto industry was in ruins,’ an economist from the government’s Motor Industry Development Programme (MIDP), said. ‘Domestic production could not even compete with imports, which faced duties in excess of 115%,’ he adds. MIDP has kick started South Africa’s ailing motor industry by attracting the world’s big car makers with many financial incentives. The new factories have had the benefit of generating thousands of new jobs and forcing hundreds of small and medium-sized local suppliers to improve quality and productivity or face extinction. Exports of fully built cars have increased to 5 billion rand, and are expected to double within two years. At the same time, exports of components have trebled to 12 billion rand. German car manufacturers have been the first to take advantage of MIDP’s export credits and investment allowances, although Italian and French companies, such as Fiat and Renault are rapidly following. DaimlerChrysler has just announced that it is switching its entire production of right-hand drive C-class Mercedes Benz cars from Bremen in Germany to the Eastern Cape in an investment project worth 1.3 billion rand, which will create 800 new jobs at the plant and 3000 new jobs in the supply industry. Mercedes’ East London factory in South Africa is now exporting C-class models to the USA, the biggest car market in the world. BMW has invested 1 billion rand upgrading its Rosslyn plant near Pretoria, which will export 75% of the 40 000 3-series cars produced each year to Britain, Germany, Japan, America, Australia, Hong Kong, Singapore, New Zealand, Taiwan and Iran. Daily output has increased five-fold since creating 900 new jobs at the Rosslyn plant, and an estimated 18 000 jobs in the car component industry. The Eastern Cape remains one of the poorest regions in the country. Average black disposable income stands at a low 5000 rand a year, compared with the white population’s 45 000 rand a year. When Volkswagen were looking for 1300 workers to replace those who were sacked for participating in an illegal strike, 23 000 turned up outside the factory gates in the hope of being chosen. The extra incomes created by the industry help to boost other local industries such as retailing and house construction. The success of MIDP ‘has been a huge confidence booster for us,’ the MIDP spokesperson says. ‘It has enabled us to bring about big productivity improvements, stabilise employment, reduce the real cost of new vehicles, and give consumers more choice.’ Questions: Q1. List four multinational companies that have invested in South Africa. Q2. Using the case as well as your own knowledge, explain three reasons for these manufacturers setting up factories in South Africa. Q3. Analyse the benefits South Africa appears to be gaining from such investment. Q4. Evaluate whether the government of South Africa should continue to support investment by multinational businesses in its economy.

A press conference is an important presentation of information that requires you to anticipate

questions and prepare possible responses. Your role as spokesperson is to write and present a

prepared statement, and prepare responses to no less than five questions you may be

expecting from the media.

Scenario:

Fast Food Restaurants, Inc.

A customer reported finding a severed human fingertip in soup purchased from Fast Food

Restaurants, Inc. The soup and sandwich package was purchased at a Fast Food Restaurant as a

take-out order. Your company has several quality controls in place to prevent accidents like

this. Local law enforcement is investigating. The customer has taken pictures and posted them

all over the Web, and made both libelous and slanderous comments against your company in

media interviews and blogs. The customer has never been an employee of Fast Food

Restaurants or its affiliates. You represent Fast Food Restaurants, Inc.

In “New Gene Tests Pose A Threat to Insurers”  

Pat Reilly had good reason to worry about Alzheimer’s disease: Her mother had it, and she saw firsthand the havoc it could wreak on a family, much of it financial.

So Ms. Reilly, 77, a retired social worker in Ann Arbor, Mich., applied for a long-term care insurance policy. Wary of enrolling people at risk for dementia, the insurance company tested her memory three times before issuing the policy.

But Ms. Reilly knew something the insurer did not: She has inherited the ApoE4 gene, which increases the lifetime risk of developing Alzheimer’s. “I decided I’d best get long-term care insurance,” she said.

An estimated 5.5 million people in the United States have Alzheimer’s disease, and these patients constitute half of all nursing home residents. Yet very few people in the United States have been tested for the ApoE4 gene.

But last month, with the approval of the Food and Drug Administration, the gene testing company 23andMe began offering tests that reveal whether people have the variant, as well as assessing their risks for developing such conditions as Parkinson’s and celiac disease.

Other genetics companies are planning to offer similar tests, and soon millions of people will have a better idea what their medical futures might be. Recent research has found that many, like Ms. Reilly, are likely to begin preparing for the worst.

But for companies selling long-term care insurance, these tests could be a disaster, sending risky patients in search of policies even as those with fewer risks shy away, damaging an already fragile business. “There is a question about whether the industry is in a death spiral anyway,” said Robert Hunter, director of insurance at the Consumer Federation of America. “This could make it worse.”

The tests are simple: All people have to do is send away a saliva sample and pay $199. Their disease risks, if they say they want to know them, will be delivered with a report on ancestry and on how their genes influence such traits as flushing when they drink alcohol or having straight hair.

The company will not reveal how many people have received disease-risk data, but it says that in Britain and Canada, where it has offered such testing for several years, about three-quarters of their customers have asked for it. 23andMe has sold its genetic services to more than two million people worldwide since 2007.

The issue for now is with long-term care insurance, not employment and not — at least so far — health insurance.

Under the Genetic Information Nondiscrimination Act, companies cannot ask employees to take gene tests and cannot use any such results in employment decisions; insurers are not permitted to require gene tests or to use the results in coverage decisions.

But legislation proposed in the House would exempt corporate “wellness” programs from some of these requirements. And the American Health Care Act, passed by the House, would permit states to waive some insurance safeguards regarding pre-existing conditions.

At the moment, companies selling long-term care insurance — unlike medical insurers — are permitted to ask about health status and take future health into consideration when deciding whom to insure and how much to charge.

The 23andMe test results will not appear in people’s medical records, and the company promises not to disclose identifiable findings to third parties. It is up to the customers to reveal them — and the fear for insurers is that many will not.

Two-thirds of nursing home residents are on Medicaid, and the remaining private insurers are already struggling. In the early 2000s, more than 100 firms offered long-term care insurance, according to the Treasury Department. By the end of 2015, only 12 firms offered it, and new enrollees fell from 171,000 to 104,000.

The insurers charged too little for these policies, experts say; policyholders have turned out to be much sicker than anticipated. To pay for an unanticipated increase in policyholders who develop Alzheimer’s, insurers would have to raise prices, said Don Taylor, a professor of public policy at Duke University who has studied the issue.

Increasing numbers of people at low risk might decide the insurance was not worth the rising price. Even many at high risk would eventually find the policies unaffordable. It is the definition of an insurance death spiral.

If that happens, said Mark Rothstein, the director of the bioethics institute at the University of Louisville’s medical school, even more people with Alzheimer’s will end up on Medicaid, with the federal government paying for their nursing home care.

Someone must pay, he said. The only question is whether it will be taxpayers or policyholders. “How do you want to spread the risk?” Mr. Rothstein asked.

For 23andMe, the new tests are simply a way to help people learn about their makeup. “People clearly want information about themselves,” said Anne Wojcicki, the chief executive at 23andMe. “There is a demand.”

Yet even if just a minority of 23andMe customers decided to game the current insurance system, “it’s enough to perturb the market,” said Dr. Robert Cook-Deegan, a professor at the school for the future of innovation in society at Arizona State University, who has studied the issue.

Research by Dr. Robert C. Green, a geneticist at Harvard University, indicates that this is exactly what is likely to happen. Drawing on data from his clinical trials involving more than 1,000 people, Dr. Green has found that people who learn they have the ApoE4 gene fare just as well if they get the results without counseling.

But he also found that those who learned they had the gene variant — Ms. Reilly was one of them — were nearly six times more likely to buy long-term care insurance than those who did not. The ApoE4 gene variant is present in about a quarter of the population.

Many thought there was no need to tell the insurer why they suddenly wanted a policy. “All the insurance companies are concerned about this,” said Dr. Green, who has been discussing the problem with industry executives.

Major insurers declined to comment. A trade group, American Council of Life Insurers, issued an email statement by Mariana Gomez-Vock, the group’s senior counsel.

“Though it is difficult to speculate on the potential impact of the latest 23andMe offering, any situation that has the ability to significantly increase adverse selection could impact the availability and affordability of products over time,” she wrote. “We need to be on the same page with the applicant, where both sides share the same information,” she added.

But will that happen? “I don’t see a good outcome here,” Mr. Taylor said.

1. What do insurers fear people will do if they learn they have the ApoE4 gene?

2. What could we consider this type of behavior?  

3. Has long term care insurance been a profitable line for insurers? Explain and support your answer.  

How can a strong, positive culture enhance a firm’s competitive advantage? How can a week negative culture rode competitive advantages? Explain and provide examples.

please do not take other people's answers

Promotion and pricing of a product or service involves consideration of the strategies as well as how the strategies will be carried out, in line with the organization’s values. You read about promotion and pricing (two of the 4 P’s of the marketing mix) and had an opportunity to review the 4 P’s tutorial. You read about ethics and social responsibility in Chapter 3 and had an opportunity to discuss these topics in the Discussion. In this Assessment you will apply these concepts to a real-world company scenario. In addition you will add audio to your presentation which speaks to the audience specified in the scenario. Being able to prepare a professional audio visual presentation is an important career skill and can be added to your resume once you have become proficient.

Read the scenario below and address all the checklist items.

Scenario:

A start-up company, Senuvis is a United States (U.S.) pharmaceutical products firm that is growing very rapidly at home and abroad. Integrity and honesty regarding product quality and concern for consumer well-being are values of the founders of the firm.

Recently Senuvis developed several new products to service customers who cannot afford the pricier life-saving anti-allergen medications and the self-injecting devices currently on the market. These products can be self-injected by the person suffering from a life-threatening allergic reaction and were just recently approved for the marketplace by the U. S. Food and Drug Administration.

In order to respond to the projected rapid growth of the firm, they are going to be hiring an additional 200 employees in the next two months to cope with the demand for these new life-saving products. Because the company is hiring so many new employees, they are concerned with maintaining the founders’ original values of social responsibility while ensuring a quality product.

They are also concerned with promoting and pricing these new products fairly, based on the company values along with their concern for affordability for the middle-class in the U.S. and other consumers and client companies abroad.

As a marketing consultant to the president of the company and executive management, address the items pertaining to the promotion and pricing strategy for the company’s new products in line with the company founders’ values and their social responsibility.

Checklist:

Provide a public relations strategy to promote the new product line while considering the social responsibility involved.

Prepare 1 tool each for consumer sales promotion, personal selling, and social media.