(MLK Jr Letter from Birmingham jail) lines 247-264: what allusions are in these two paragraphs? how does king use these alusions to support his argumenet in favor of civill disobediance?

Multinational enterprises (MNEs) have an impact far beyond their firm boundaries. Assume you are working for a small firm that supplies a product or service to an MNE. How might your relationship change as the MNE moves from Globalization 2.0 to Globalization 3.0 operations? Being a “small firm”, what are some examples of how this relationship change could potentially benefit the company? How might the change affect a small supplier in a negative way?

Merchandising has come a long way from the days when “marks” were carved on silver goblets or earthenware jugs to identify the wares produced by a certain silversmith or potter. Their traditional role was to create a link in the prospective buyer’s mind between the product and the producer. The power of attraction of trade-marks and other “famous brand names” is now recognized as among the most valuable of business assets. However, whatever their commercial evolution, the legal purpose of trade-marks continues (in terms of s. 2  of the Trade-marks Act, R.S.C. 1985, c. T-13 ) to be their use by the owner “to distinguish wares or services manufactured, sold, leased, hired or performed by him from those manufactured, sold, leased, hired or performed by others”. It is a guarantee of origin and inferentially, an assurance to the consumer that the quality will be what he or she has come to associate with a particular trade-mark (as in the case of the mythical “Maytag” repairman).

The BARBIE doll is said by the manufacturer, Mattel Inc. to be an iconic figure of pop culture. And so, within limits, it is. The sale of various BARBIE products annually exceeds $1.4 billion worldwide, representing 35 percent of the appellant’s sales. The appellant advises that Canadian girls aged 3 to 11 years are given an average of two BARBIE dolls per year. Mattel was recently advised that a company is seeking to register trade-marks in connection with its small chain of Montreal suburban “Barbie’s” restaurants. Mattel feels the use of the name (albeit in relation to different wares and services) would likely create confusion in the marketplace. On a casual acquaintance with both marks, it is contended, there is a likelihood that consumers would think that the doll people had something to do with a restaurant called “Barbie’s”. Or, as Mattel framed its point in a consumer survey by asking the following question “Do you believe that the company that makes Barbie dolls might have anything to do with the restaurant identified by this sign or logo?” (Emphasis added.)

Question:

The matter proceeds to Court. How do you think a court would rule on the issue and why?

**Please do not copy previous answers. Thank you.

Please explain how each of the three elements of the definition of leadership listed below applies to Tim Cook as Apple’s leader.

1. • Influence
   • Organizational objectives
   • People

Using the data set provided, Make (and state) any necessary assumptions and apply the following forecast methods to the earliest two years of actual data:

Three-period weighted moving average with weights of .50, .30, and .20 and the heaviest weights applied to the more recent data points;

(c) Evaluate the applied forecast methods using : Cumulative forecast error (CFE) Shipments Fasteners

Toolkit Exercise 8.3

Your Development as a Change Agent

Novice change leaders often picture themselves as being in the right and those that oppose them as somehow wrong. This certainty gives them energy and the will to persist in the face of such opposition. It sets up a dynamic of opposition—the more they resist, the more I must try to change them, and so I persuade them more, put more pressure on them, and perhaps resort to whatever power I have to force change.

1.      Think of a situation where someone held a different viewpoint than yours. What were your assumptions about that person? Did you believe they just didn’t get it, were wrong headed, perhaps a bit stupid?

      Or did you ask yourself, why would they hold the position they have? If you assume they are as rational and as competent as you are, why would they think as they do? Think back to Table 8.2. Are you at stage one, two, three, or four?

2.      Are you able to put yourself into the shoes of the resister? Ask yourself: What forces play on that person? What beliefs does he or she have? What criteria is he or she using to evaluate the situation?

3.      What are the implications of your self-assessment with respect to what you need to do to develop yourself as a change agent?

Select a product/ service you are familiar with (personal or professional reasons). Select at least three specific product versions (brands, models, locations, organizations) that represent significantly different market segments/ different order winning characteristics. Example products/services include restaurants (budget, family, foodies ); vacation services (online, VIP, adventure ); fitness facilities (masses/general, specialized, boutique); watches (simple/basic, smart, luxury/precision); cars (budget, performance, exotic),...  For each version you should identify/discuss:

• The market segment (give it a name) including its order winning and order qualifier characteristics.
• Key operations management related system characteristics that enable/support its order winning criteria. This includes characteristics related to suppliers, production, capacity, inventories, warranties, human resources, location of facilities, innovation, product design, outsourcing,.... Only discuss those you believe are more relevant to each version and its order winner features.
• Key operations related metrics that are particular to this product/service. Discuss how different metrics are relevant to the different market segments.  

Attitudes toward products or companies often affect consumer behavior. The three components of an attitude are cognitive, affective, and behavioral. Briefly describe how a beer company might alter the cognitive and affective components of consumer attitudes toward beer products and toward the company. (70 words or more)

ethics in the Workplace

You are a member of the senior hospital administration. You become aware of a problem involving a long-time and well-respected employee, as well as the supervisor of said employee.
The employee in question is a social worker; a very competent and very conscientious professional. His wife has recently suffered a stroke with significant residual neurological deficit. This has resulted in the necessity that the social worker take days off to care for her; come in late or leave early to take her to medical, physical, or occupational therapy appointments; etc.
It is thought that, because of these demands on his time—and the taxing emotional overlay of dealing with the critical illness of a loved one, while simultaneously dealing with patients and families in similar situations—that his charting fell behind. In fact, it was discovered that he was writing social work notes 1–2 days after the fact, back-dating the notes, and placing them in the patients chart between notes of the same time frame as the date on the note.
When the social worker’s immediate supervisor became aware of this, she told him that such behavior must stop immediately. Given the circumstances, however, she opted to take no further action, did not document this in his personnel file, nor did she advise her superiors.
Other members of the staff became aware of this, and someone reported it to the CEO via a “Tell Us About Problems” Dropbox.

1. You have been assigned to address these multiple issues of ethics, standards of conduct, truth, and fairness. Also

2. describe what concepts of change management theory you would apply in this situation. Describe your answer in detail, write in a response to each case scenario. 500 words please typed

Please Use your keyboard (Don't use handwriting)

MGT 201

I need new and unique answers, please. (Use your own words, don't copy and paste)

Assignment Question(s):

1. What are the biggest challenges Norwegian experienced in trying to expand its airline across the globe? (2.5 marks)

2. To what extent did you observe examples of ethnocentric, polycentric, or geocentric attitudes in this case? Provide examples to support your conclusions. (2.5 marks)

3. Use Table 4.4 (Given below) to identify cultural differences that are likely to arise between Norwegian employees working in Denmark and Sweden and Thailand. How might these differences affect interpersonal interactions, and what can the company do to reduce any unintended conflict from these differences?

4. What are the most important lessons to be learned about global management from this case? Discuss.

_______________
please re-write my answer by using new and unique answers, please. (Use your own words, don't copy and paste)*******

Answer:-

1)

The greatest difficulties that Norwegian Air need to confront is about markdown bearer that they need to battle with other contender, for example, Ryanair, Britain's EasyJet and Germany's Air Berlin. Next, United Stated carriers are attempting to keep the United Stated Department of Transportation (DOT) from permitting Norwegian flights into the nation since they stress that outside contender will dispatch what they portray as an unreasonable value war with them. From that point onward, the Norwegian's global courses will win in light of the fact that their planes were consuming a great deal of gas.

Next, The Kjos additionally tallying the lower individual cost that attempting to get around this by basing flights in lower-compensations nations. At that point, Norwegian additionally faces the restriction in the United Stated where American Airlines, Delta Airlines, United Airlines, and United Stated Airways are asking the central government to dismiss an application by Norwegian Air International.

Next, The United Stated Federal Aviation Administration requested Boeing to quit conveying them a year ago until it fixed their lithium batteries, which had burst into flames. In conclusion, Norwegian Dreamliners additionally faces numerous issues with their traveler, for example, one fly was grounded in Bangkok on account of siphon issues.

2)

Initially, ethnocentric perspectives is the techniques for worldwide enrollment wherein, the HR selects the opportune individual for the correct activity for the universal business and furthermore the premise of the abilities required and the eagerness of the contender to blend in with the association's way of life. Right now, are a case of ethnocentric perspectives when the present representatives just need it the flights to be in Norway. Next, the staff individuals didn't need their business to be in danger in different nations. In conclusion, a model we can see from the United Stated also on the grounds that they didn't need Norwegian flights coming into the United Stated.

Besides, the geocentric perspectives is that the world full with gifted staff and the most qualified up-and-comer, who is productive in his field, and ought to be selected for the activity independent of his nationality. This mentalities is trailed by the organizations that are genuinely worldwide in light of the fact that they follow the coordinated worldwide business methodology. Right now, are a case of geocentric perspectives in the Norwegian carrier since they needed to challenge the organization models as southwest did likewise however wasn't effective. Next, Norwegian way to deal with attempt worldwide administrations be in the Thailand, for example, having a portion of its workers and other team in various nations, and contracting orderlies in the United Stated.

Ultimately, polycentric perspectives is the universal enlistment strategy wherein the HR enrolls the staff for the global organizations. In polycentric mentalities, the nationals of the host nation are enlisted for the administrative situations to do the activities of the auxiliary organization. The reason behind this perspectives is that local people of the host nation realize their way of life better and can maintain the business all the more effectively when contrasted with their outside partners. The polysentric demeanor right now be viewed as the areas wherein Norwegian Air Shuttle is attempting to include flights and representatives in regions like Thailand, which will help diminish costs by offering low compensations and increment deals by including flights.

In conclusion, the non-stop flights could makes more open doors for more pilots and airline stewards that should serve the long flights and the Norwegian Air was wanting to diminish staff costs.

3)

Culture is the mutual allowance of faith based expectations, qualities, information, and examples of conduct regular to a gathering of individuals. when individu go travel to an outside nation for recreation, arrangement of administrations or work, all things considered, social contrasts will emerge and influence associations with all gatherings included. It is difficult to fit in another spot which can influence a person's general prosperity grinding away. Experiencing issues changing in accordance with outside culture and practices could bring about lessened work limit. Denmark, Sweden and Thailand have their individualized business method of activity which may not generally be seen as great for new workers from another nation. Language, relational space, correspondence, time direction, religion, law and steadiness are a couple of main considerations when in a remote nation.

Language and correspondence in the work spot can be firmly influenced when either doesn't comprehend their companion. Misconception and miscommunication regularly emerge on the grounds that individuals don't comprehend the desire for the opposite side. This will make weight on relational connections and be a deterrent in accomplishing shared objectives.

At the point when specialist utilize diverse language as opposed to utilizing one language can influence the nature of the activity. The specialist probably won't comprehend the objectives of the firm. Each laborer must utilize one dialects to speak with one another for instance English to ensure other can comprehend and can discuss very well with their friend or specialist .Also, to keep away from separation the administration likewise should empower laborer from various nation to get familiar with the nearby dialects. From this can make a decent connection among nearby and remote specialist.

Social measurement isolated by two, for example, low-setting society and high setting culture.A huge distinction is in power separation, which communicates how much a general public's individuals anticipate that force should be inconsistent mutual. Norwegian representatives may have to a lesser degree a force separation than Thai workers.

Norwegian ought to teach its representatives on this issue and assist them with understanding that in Thailand supervisors hold a great deal of intensity and their requests may go unchallenged. This is critical to note when conversing with representatives in Thailand Demark is consider to have a lower power separation, high vulnerability shirking, low in bunch community, and high future direction.

At the point when we see this against the components of the Netherlands we can see numerous matches demonstrating that the way of life should work well, anyway when we see the measurements against Sweden we can see numerous jumbles present showing that the way of life would almost certainly conflict. These distinctions can affect relational collaborations as the different gatherings of individuals have various convictions, mentalities, and qualities. So as to diminish the contention that can be brought about by the distinctions the association should direct social preparing on the regions wherein they may prepared with other social.

Besides, religion may influence the relationship of the laborers. Supervisor ought to consider the distinctions religion in Thailand. Each specialist and furthermore the executives must know and comprehend about their companion religion.

This is on the grounds that each religion have their own affectability. For instance Islam, islam deny his adherent to drink liquor and must perform solat 5 times each day. So supervisor must realize that each religion have their own disallowance. In Thailand budha is the significant religion. In end the executives must worried about their laborer to keep away from strife

Besides time direction is diverse in numerous societies. Additionally every nation have their own working hour. Its distinctive when other organization or firm go to the outside nation. The specialist must fix in the remote nation working hour.when norwegian laborer in thailand they should follow Thailand working hour .There are two kind of time, for example, monochronic time and polychronic time.

Monochronic time is inclination for doing each thing in turn. For polychronic time is an inclination for accomplishing more than each thing in turn. For instance is when Kjos purchase 42 new flies from boeing despite the fact that they couldn't manage the cost of it.they may be bankrupt. Anyway their income and benefit was multiplied and the Norwegian was flying twice.

Besides, every nation have their own law and steadiness. At the point when individuals go to other nation they should adhere to the law of that nation. Each firm mulling over building up itself abroad should manage different nations law and strategic policies, which much of the time includes making count about political hazard that may cause loss of an organization resources.

For the model when Norwegian sued SAS for unlawfully utilizing its competitive advantage, in the end winning a 160 million kroner judgment in 2010. This show law is administering. Despite the fact that, SAS is constrained by the administration. The laborers must keep away from accomplishing something that can violate the law

All in all, distinctions in social with contrast style of working may influence the activity. To ensure the firm is stabil in outside nation the board must think about the obstruction and other social. Likewise, to ensure there is no contention in the firm administration must worried on their laborer.

4)

Worldwide administration applies to organizations that have workers running from specialists to officials and chiefs who are arranged abroad and are equipped with the comprehension of how organizations run in remote shores. On the off chance that inquiring about Norwegian Air Shuttle's longing to turn into the least expensive worldwide aircraft, the most important exercise to gain from worldwide administration is consistently to think of new thoughts, consider the potential outcomes and face challenge. President Bjorn Kjos is as yet a stride ahead in his training. Norwegian Air Shuttle.

He made the greatest plane request throughout the entire existence of Europe in 2012 as the principal non-stop departure from Scandinavia and at a modest cost to Fort Lauderdale. He attempts to expand the nearness of Nowegian in Europe and to challenge the best three markdown firms. Kjos likewise offers less expensive worldwide flights to remote areas. Right now, the board is essentially planned for advancing low-evaluated remote clients. His vision is to transform Norwegian into Southwest Airlines ' worldwide adaptation. You should consistently be clear about the potential outcomes and ramifications of a market. To deal with your item. Anticipate what issue occurs so we must have an alternate course of action or opportunity to endure. Kjos expected the Airlines attempted and bombed significantly different upstarts.

Kjos says Norwegian will succeed on the grounds that he needs to fly the Dreamliner and another gathering. He expects 500 million new traveler air voyagers in the following decade and plans to draw travelers on low passages. At whatever point he's looking for trouble, he's so certain. In do as such, a vital administration procedure will, obviously, be presented.

Each business there will constantly an issue from outer elements. Model right now Kjos manage the Scandinavian Airlines(SAS) and the monetary issue. Norwegian sued SAS for illicitly utilizing its competitive advantages, in the long run winning a 160 million kroner judgment in 2010. You need to think cautiously and settle on the correct choice with regards to worldwide administration. Before long Kjos had another thing to stress over which was rising oil costs. Be that as it may, they never surrender and face challenge to purchase 42 planes from Boeing for $3 billion.

Indeed, even they couldn't manage the cost of it however they are facing the challenge to endure. Worldwide administration additionally permits them to remain side by side of the new advances and client needs. Thusly, Kjos will consider an answer from Dreamliner that combustes less vitality than previously. Clients are regularly attracted to low costs. It relies upon lower work costs too.

He additionally battled for his technique through American Airlines, Delta Airlines, United Airlines, and US Airways. One emergency in which the Dreamliners were hazardous Kjos reacted by multiplying the last emergency. In December, he despite everything disclosed to Norwegian that he would lease two extra Dreamliners.

In end the exercises learned structure this contextual investigation is to have an unmistakable vision on what you need to do. With the end goal for things to happen you have to make chance and be one stride ahead from the adversaries. There will consistently issue in business however it is the issue how you handle it and to not surrendering. So as to endure you have to continue onward and stay aware of different contenders.

• From a manager perspective, in what ways are power, conflict, and negotiation related to emotions and communication in teamwork scenarios? What is a strategy for managing conflict in a team?

1. Consider what information sources may be useful to evaluate the organisation’s position relative to its competitors in an industry (position could be market share or it could be in terms of cost structure, size, financial stability, product differentiation, etc.). Assume for this activity that the concern is around market share and financial stability. (250 words)

Case Study

Owen Mills Limited

We have all that you want!

Owen Mills Limited began its operations on Trumpet Land, a beautiful island in the Caribbean with a very diverse population in terms of age, gender, ethnicity, religion, disability, sexual orientation, education, and origin. In 1970, at the age of twenty-eight (28), Owen Mills a progressive thinking young man decided to start his own business.   His father had worked as a Manager at a large department store in the city of Trumpet Land for as long as Owen can remember, and his father would share his daily experiences. The idea of operating his own business was always at the forefront of Owen’s mind. After gaining four (4) Advanced Level subjects (Mathematics, Geography, English Literature and Spanish), Owen got a job at a large Credit Union where he moved up the ranks from a Customer Service Clerk to Supervisory level within four (4) years and then onto being a Credit Officer.

During his time at the Credit Union, Owen attended a number of short management courses. This built his confidence that someday soon he will achieve his dream of being a big business man. At age twenty-eight (28) Owen thought that he had saved sufficient money along with his wife who worked at another Credit Union, so that they could purchase a small one-story building in the heart of the city. The building was at the corner of French Street and John Street, the main street in the city. The building was refurbished and painted in bright red, and blue to suit the liking of Mr. Mills.   He thought to himself “No one could miss this building” and he also thought of a tag line. Business started in February 1970. From the inception of the business to date, the tagline emblazoned at the front of the store “We have all that you want!’ has remained.

The Early Years

Owen Mills Limited operated as a sole proprietorship for many years selling almost every item that a household could want, staying true to his tagline. The business began with five (5) employees: his wife serving as the cashier, two store clerks, one driver and a cleaner. The store was well sectioned with a variety of items as shown in Table #1 below.

Table #1 – Variety of Items sold by Owen Mills Limited

Orders would be placed with wholesalers who would deliver the products on scheduled days. Mr. Mills was very organized. During the first two (2) years of operating in the city of Trumpet Land, Mr. Mills observed that his customers comprised of citizens from all over the island. He got an idea, “I could go to the outer area of the city with my products.” He started in October 1971 to pack his Toyota panel van and leave with his driver on Saturdays and Sundays to the areas bordering the city.   Mr. Mills was successful with this venture and discovered that there were retirees and housewives who were at home during the week, and he began to go into those area at least two (2) days per week in addition to Saturdays and Sundays.

Clearly, Mr. Mills was an astute businessman who was always thinking of the next move to grow the business. He and his wife joined the Chamber of Commerce, read widely about what was happening locally, regionally and internationally, and made every effort to attend conferences and seminars which they thought would be beneficial. He was always thinking about growth and expansion. Owen Mills Limited became a known business even to those persons who had never patronized the store. In the midst of it all, Mr. Mills understood his corporate social responsibility and as such was respected highly by other businessmen and members of the community and country. A proud moment for Mr. Mills, his family and employees occurred when he was awarded Business Man of the Year Award in 1999.

On a Growth Path

The years flew by very quickly and by 1995, Mr. Mills had added two (2) more floors to the original building that he bought.   He now had four (4) grown children (two (2) boys and two (2) girls) all in their twenties and who all showed an interest in the business. Similar to their father, they had done very well at the secondary school level and had aspirations of gaining a tertiary level education as well as being a part of the business. They pondered their options of going to school full-time or enrolling in an online programme, so that they could better manage their time and fulfill their career objectives. The oldest son began to pursue the Association of Chartered Certified Accountants (ACCA) Programme.   He thought that he can become the Accountant for Owen Mills Limited or open an accounting firm in the next few years.  

By the year 2000, Mr. Owen Mills had spread his wings to the eastern, southern and western part of Trumpet Land.   He was able to purchase within a five-year period, three (3) large two-story buildings in each of the areas. The buildings were painted in the same colors as the first one in the city in the north and carried the well-known tagline - We have all that you want!  The business incurred a manageable mortgage loan, but that will be repaid in less than ten (10) years.

Mr. Mills began to think about succession for his business and the future of his children who had been supporting him throughout the years. He held a family meeting and it was decided that with the imminent opening of three (3) other Branches, that each child would manage a branch and he will now be considered as the Chairman.

In the midst of the initiatives being undertaken, Mr. Mills was very cognizant that the world of business was wrought with dynamism and uncertainty and he and his family needed to understand about strategic moves that could be undertaken. He had been reading and trying to keep up to date with what was happening in the world of business.   He and his family did not have a full grasp of the theoretical underpinnings to maneuver quickly out of any new challenges, and he understood very well that challenges can surface with expansion. By 2018, the total staff had grown to eighty (80) persons which included cashiers, information technology personnel, supervisors, customer service staff, cleaners, drivers and his four (4) children as managers,

Looking to the Future

Undoubtedly, Owen Mills Limited has been a successful enterprise. However, Mr. Mills and his eldest son, who had gained his ACCA qualification began to look at the financials very closely. They recognized that while the company had repaid the mortgage loans, and there was still an influx of customers at all branches, the profits had been reducing in the three (3) years prior to 2020, though minimally.

Mr. Mills and his family had their usual monthly meeting in December 2019. One of the daughters took some points in relation to the present status of the Company. It related to a SWOT Analysis. Whist the SWOT Analysis was not fully articulated in terms of what the strengths can and have brought to the Company; how the weaknesses are impacting the Company; the possible outcomes from taking advantage of available opportunities; and the possible impact of threats, her brief notes are highlighted below:

Strengths:

• Committed employees and management
• Appropriate management style
• Adequate financial and human resources
• Wide variety of products
• Broad market coverage
• Good financial management
• Brand name reputation
• Excellent customer service skills
• Some expertise in new venture management

Weaknesses

• Lack of research and development skills
• Lack of understanding of strategic management and planning

Opportunities

• Exploit new market segments
• Move into new businesses, but how and what type
• Expand into foreign markets
• Acquire a profitable acquisition

Threats

• Increase in competition, but where do we look
• New forms of competition
• Changes in customer preferences
• Rising costs of products and labour
• Changes in demographic factors
• Changes in economic factors and down turn in the economy
• Slow growth in the market

At the start of 2020, Mr. Mills and his family began to follow the news with respect to the deadly COVID-19 virus.  “This is a time for quick action” pondered Mr. Mills. The business has been successful, but Mr. Mills and family has recognized that things are changing in the environment and could have negatives on the business. At the January 2020 monthly meeting, it was decided that the company should seek the services of a reputable consultant who can advise and assist the company with getting a clear understanding of what strategic management and planning entails. Other matters discussed which the family agreed to pursue, include embarking on a training initiative which would include staff at all levels as well as to create an awareness of the environmental factors that can affect the company. One member in the meeting raised the issue of how they can determine with accuracy the financial situation at the company. She is aware that ratios could be used, but that’s as much as she knows.

Mr. Mills stretched his imagination, “We had better start thinking about starting a branch in some foreign country, or start to manufacture something that people will need.”   Then he pondered to himself, “I do not have all the knowledge about the intricacies of manufacturing and so-called strategies to continue to be a winner”  

The meeting ended with Mr. Mills thinking aloud that they should all read up about what it means to be innovative.   He indicated that at the next meeting, they will all come with their ideas of a plan that is different to what they are doing now and which can contribute to continued success. He was not sure what type of plan that would be.   He has been following keenly the possible impact and negative fallout that the company could experience because of the COVID-19 virus.   However, the astute businessman that Mr. Mills is, he purchased some cotton material, took some elastic and thread from the store, and hired two (2) seamstresses to make protective masks. The masks have been a fast seller and is bringing a profit to the store.   Once more, Owen Mills Limited is living up to its tagline - We have all that you want!

Question 3(b):

As a forward-thinking entrepreneur, Mr. Owen Mills is pondering going into manufacturing something, but he has to think carefully about the product to be manufactured. Therefore, he needs to understand what the Value Chain is about as well as the types of strategies that he could utilize to gain a competitive advantage.

What information would you provide to Mr. Mills and his family regarding the Value Chain as they think seriously about going into the manufacturing sector?

Also, what are the possible strategies that could be utilized once the Manufacturing company becomes established?   Provide justification for your advice.

Discuss the strategic role of employee training from the perspective of the organization and the employee.