We are at the point where we must make a decision on the promotions of Margaret Adams and Beth Taylor, members of our administrative staff. They are both very competent employees, and I am convinced that they are capable of handling even more responsibility.
Margaret’s file indicates that she has history of chemical dependency but has had treatment and has been OK for a year. She is not currently enrolled in any treatment program. She believes that she should very rarely stay late at the office or participate in weekend meetings. She believes that her first duty is to her health and that she should manage her time accordingly.
In Beth’s case, I am not altogether certain that she is willing to subordinate time with her family to time on the job, to the extent that may be required. I have had the opportunity to explore with her the general problem of family vs. job, and she strongly believes that she should very rarely stay late at the office or participate in weekend meetings. She believes that her first duty is to her family and that she should manage her time accordingly. These viewpoints have not affected their performance in the past, but it could be a problem in a more demanding role.
Which option do you choose?
1. Promote Margaret only.
2. Promote Beth only.
3. Promote both Margaret and Beth.
4. Promote neither Margaret nor Beth.
In: Operations Management
eBay
1- Why has eBay succeeded as an online auction marketplace while so many others have failed?
2- Evaluate eBay's fee structure. is it optimal, or could it be improved? why? How?
3- Discuss Donahoe's vision for eBay. Is moving away from online auctions sustainable for the company?
In: Operations Management
2.)How should IKEA respond to some of the recent scandals concerning product contamination, sourcing, working conditions, and product safety?
In: Operations Management
Assignment Details
The human resource employee benefits and compensation programs are built upon the in-depth evaluation of each position and the determination of its value within the construct of the organization. Job analysis is a critical component in this process. Another major part is market pricing, which assumes that the pay set by the employers is an accurate reflection of a job’s worth. Both parts are important to ensuring that equity in pay and compensation exists. In the event that equity and fairness are not always met for compensation and benefits, this could lead to employee dissatisfaction and retention problems. It is therefore incumbent upon the organization to correct any inequities.
This discussion has three parts, as follows:
In: Operations Management
Identify a separate product for each stage of the product life cycle (Introduction, Growth, Maturity, Decline) , and discuss the marketing mix strategies (i.e., product, promotion, price, place) for each product in that stage.
In: Operations Management
Which channel or channels of communication provide the most richness? Which channels of communication provide the least richness? Explain.
In: Operations Management
Strategic Management and Org. Leadership :
Describe 3 theories of leadership and provide examples for each.
In: Operations Management
3.)What motivation leadership and international HR approaches has IKEA pursued to achieve its international success? what additional steps might it consider given its expanding global reach and impending change in leadership?
In: Operations Management
Strategic Management and Org. Leadership :
You are the CEO of a medium-sized business dealing with the challenges of the Covid-19 Pandemic. Using SPECIFIC topics covered in this course. How would you address staff employment?
In: Operations Management
Q: Give detail information about the PIZZA HUT. After that, give an answer to the following question:
In: Operations Management
The essentials for delivering an Experience in a Service package consists of:
a. |
Supporting Facility |
|
b. |
Facilitating Goods |
|
c. |
Information |
|
d. |
Explicit and Implicit Services |
|
e. |
All of the listed items here |
There are various approaches to design Service Systems for effective and efficient Service operations.
One of the following is NOT an appropriate approach
a. |
Simplified tasks for personnel with freedom to make decisions |
|
b. |
Substitution of Customer labor for service Customization |
|
c. |
Merging of Low Customer contact with High contact processes, for efficient process designs |
|
d. |
Enhancing Customer Experience and Efficiency by leveraging the use of Information systems |
In the make-or-buy (outsourcing) decision, one of the reasons for outsourcing from
another company is to:
a. |
Protect your proprietary design |
|
b. |
Protect your proprietary design |
|
c. |
Utilize your surplus labor |
|
d. |
Retain your core competence |
|
e. |
Reduce your inventory costs |
In: Operations Management
The following strategic service vision was incorporated for successful air travel business by Southwest Airlines, except one
a. |
Quick turnaround at gate |
|
b. |
Short flights with frequent departures |
|
c. |
Hire cabin crew based on attitude |
|
d. |
Buy Boeing 727,737 and 747 planes for variety |
|
e. |
Allow carry-on baggage with no surcharge |
The essentials for delivering an Experience in a Service package consists of:
a. |
Supporting Facility |
|
b. |
Facilitating Goods |
|
c. |
Information |
|
d. |
Explicit and Implicit Services |
|
e. |
All of the listed items here |
The essentials for delivering an Experience in a Service package consists of:
a. |
Supporting Facility |
|
b. |
Facilitating Goods |
|
c. |
Information |
|
d. |
Explicit and Implicit Services |
|
e. |
All of the listed items here |
In: Operations Management
McDonalds was able to implement global innovations in their restaurants using Layout strategy:
True
False
It is true that manager of a Global Business’s Supply Chain has significant visibility at the upper management due to the responsibilities given. However, one of the following statements is NOT True
a. |
Supply chain is a very large portion of the business’s cost structure |
|
b. |
Supply chain activities can be performed independent of the company’s marketing and finance functions |
|
c. |
Supply chain is designed to be flexible to react to new product introductions and new market entries |
|
d. |
Supply chain is measured on the success of company’s cost, quality, delivery and customer responsiveness |
Operations Management in the Service industry creates value by transforming inputs into outputs, giving due consideration to significant direct Customer contact.
True
False
In: Operations Management
According to Heizer and Render, a good retail layout or design
a. |
Seeks the best personnel and machine utilization in repetitive or continuous production. |
|
b. |
Deals with low-volume, high-variety production. |
|
c. |
Addresses the layout requirements of large, bulky projects such as ships and buildings. |
|
d. |
Groups workers, their equipment, and spaces/offices to provide for efficient movement of information. |
|
e. |
Focuses on maximizing product exposure to customers |
A factory manager of a Work Cell is seeking to reduce employee movement and space requirements while
enhancing communication, reducing the number of workers, and facilitating inspection. The manager can
achieve that by setting a new layout of the workstation in form of a:
a. |
Straight line layout |
|
b. |
L shape layout |
|
c. |
U shape layout |
|
d. |
Layout not mentioned here, since these will not make any difference |
In a Process-oriented layout work centers are arranged to minimize the costs of material handling.
The basic cost elements for optimizing material handling costs are:
a. |
material costs and labor costs |
|
b. |
number of loads and distance the loads move between the work centers |
|
c. |
setup time and run time at the work centers |
|
d. |
number of shifts and number of working days during the week |
In: Operations Management
Would you rather be given the opportunity to receive incentives based on individual performance or group performance? Please explain your answer. Does it depend on the situation? Why or why not?
In: Operations Management