Question

McDonalds was able to implement global innovations in their restaurants using Layout strategy:

True

False

It is true that manager of a Global Business’s Supply Chain has significant visibility at the upper management due to the responsibilities given. However, one of the following statements is NOT True

	a.	Supply chain is a very large portion of the business’s cost structure
	b.	Supply chain activities can be performed independent of the company’s marketing and finance functions
	c.	Supply chain is designed to be flexible to react to new product introductions and new market entries
	d.	Supply chain is measured on the success of company’s cost, quality, delivery and customer responsiveness

Operations Management in the Service industry creates value by transforming inputs into outputs, giving due consideration to significant direct Customer contact.

True

False

Answer 1

1) True

McDonalds was able to implement global innovations in their restaurants using Layout Strategy which helps them to optimize the space utilization and ergonomically design the structure for ease of employees and customers. They try to maintain the same structure helping to attain same level of comfort

2) b

The supply chain activities cannot be performed independently of marketing and finance functions. The supply chain is closed linked to all the functions in the company. The marketing prepares the promotion plan basis input from supply chain on possible delivery date. Supply chain being the cost center works closely with finance as it impacts the profit and loss statement of the organization

3) True

The Operations management in service industry relies heavily on direct customer contact and believes in building value by converting inputs to desired level of output

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