For this bad news message, I want you to use the AIM planning process, the FAIR test, and the components of Bad News Messages as described in Chapter 11, particularly pages 336 to 345
Case study:
You are the manager for Macy’s Department Store and you manage 25 part-time employees. Many are retired individuals who are working to supplement their social security payments. It is difficult sometimes to hire and keep part-time employees because the pay is minimum wage and the hours you actually need people--- change. Retirees have been very useful because they are available at all times and usually a good work ethic. Sara Smith is 66 years old, she has a Bachelor’s degree in Business and is working for you. She has shown up on time, works hard, and is very friendly. These qualities are great but upper management has complained to you about Sara. She is slow, they have seen her talk on her cell phone frequently, and she spends too much time talking to customers so other customers get frustrated when they need questions answered or to check out their items. You must tell Sara that she needs to be faster in her work, to limit her phone calls and to quit talking so much to the customers.
In: Operations Management
Martin, Barry, and Sims each have $4,000 to contribute toward an office supply business that they would like to start up. They are aware that there will be stiff competition in the business district where they will be opening. The three of them want to begin the business with as little hassle as possible and with minimal overhead costs. On the other hand, they do not want to do so in a way that subjects them to unnecessary taxes or makes them more liable than they have to be for potential lawsuits based on torts or contracts. Please prepare a PowerPoint presentation discussing what the advantages and disadvantages would be to organize as a: 1) partnership, 2) corporation, and 3) limited liability company. Make a recommendation and explain why you reached your conclusions. As to the liability issue, would it make a difference whether the potential suits were based on tort or contract issues? Explaining why you reached your conclusion is just as important as the conclusions themselves.
In: Operations Management
Discuss motivational theories that impact buying behavior?
CASE STUDY SITUATION You are the vice president of development for BULLET, the second largest discount retailer in the nation. The senior VP has asked you to analyze a new sales venture and determine how to build a clientele foe the new venture and for traditional BULLET stores. There are close to 2000 BULLET stores across the country, most anchoring strip malls or outdoor shopping centers. BULLET stores feature typical grocery store items along with pharmacies, apparel, home décor, books, toys, electronics, seasonal items and health and beauty sections. BULLET’S biggest competitor is BOX MART, the leading discount retailer. BULLET does not come close to the number of store locations nor the revenue that BOX MART produces each year. Aside from similar store layouts and product offerings, there are notable differences between the two discount retailers. Although product offerings are similar, BULLET has a much different image than BOX MART. BULLET is perceived to be better organized, with a more streamlined store layout. They are also more in touch with fashion trends and home décor. BULLET also markets higher quality house brands in all departments, most notably in its food and beverage departments. BULLET offers a wide variety of fresh, ready-to-eat meals that beat BOX MART’S offerings in customer ratings each year. Executives at BULLET have decided to test market a concept for a BULLET branded convenience store. The BULLET convenience store will be located away form BULLET stores and will offer fuel and the loyal BULLET customer, and also new clientele who does not usually shop at BULLET stores. They are also hoping to attract the BOX MART customer. YOUR CHALLENGE The senior VP wants you to determine how a BULLET C-store can feel like a BULLET store, rather than a typical convenience store. You are to suggest techniques tha can expose BULLET C-store customers to BULLET retail store products, ideally resulting in a larger clientele for BULLET retail stores. In addition, you need to plan the product mix the BULLET C-stores; what typical convenience store products should be sold and what other products should be sold to keep up with BULLET’S well-regarded image? Are there store services that should be offered or not?
In: Operations Management
Following is the payoff table for the Pittsburgh Development Corporation (PDC) Condominium Project. Amounts are in millions of dollars.
State of Nature | ||
Decision Alternative | Strong Demand S1 | Weak Demand S2 |
Small complex, d1 | 8 | 7 |
Medium complex, d2 | 14 | 5 |
Large complex, d3 | 20 | -9 |
Suppose PDC is optimistic about the potential for the luxury high-rise condominium complex and that this optimism leads to an initial subjective probability assessment of 0.8 that demand will be strong (S1) and a corresponding probability of 0.2 that demand will be weak (S2). Assume the decision alternative to build the large condominium complex was found to be optimal using the expected value approach. Also, a sensitivity analysis was conducted for the payoffs associated with this decision alternative. It was found that the large complex remained optimal as long as the payoff for the strong demand was greater than or equal to $17.5 million and as long as the payoff for the weak demand was greater than or equal to -$19 million.
In: Operations Management
Two articles describing firms’ use of a cooperative strategy: one where trust is being used as a strategic asset and another where contracts and monitoring are being emphasized. What are the differences between the managerial approaches being used in the two companies? Which of the cooperative strategies has the highest probability of being successful? Why?
- No TALK ABOUT: Apple, McDonald's, Whole Food Market, Walmart or T-Mobile.
nor Plagiarism!!
Please
In: Operations Management
Implement techniques to increase customer’s product exposure?
CASE STUDY SITUATION
You are the vice president of development for BULLET, the second largest discount retailer in the nation. The senior VP has asked you to analyze a new sales venture and determine how to build a clientele foe the new venture and for traditional BULLET stores.
There are close to 2000 BULLET stores across the country, most anchoring strip malls or outdoor shopping centers. BULLET stores feature typical grocery store items along with pharmacies, apparel, home décor, books, toys, electronics, seasonal items and health and beauty sections. BULLET’S biggest competitor is BOX MART, the leading discount retailer. BULLET does not come close to the number of store locations nor the revenue that BOX MART produces each year. Aside from similar store layouts and product offerings, there are notable differences between the two discount retailers.
Although product offerings are similar, BULLET has a much different image than BOX MART. BULLET is perceived to be better organized, with a more streamlined store layout. They are also more in touch with fashion trends and home décor. BULLET also markets higher quality house brands in all departments, most notably in its food and beverage departments. BULLET offers a wide variety of fresh, ready-to-eat meals that beat BOX MART’S offerings in customer ratings each year.
Executives at BULLET have decided to test market a concept for a BULLET branded convenience store. The BULLET convenience store will be located away form BULLET stores and will offer fuel and the loyal BULLET customer, and also new clientele who does not usually shop at BULLET stores. They are also hoping to attract the BOX MART customer.
YOUR CHALLENGE
The senior VP wants you to determine how a BULLET C-store can feel like a BULLET store, rather than a typical convenience store. You are to suggest techniques tha can expose BULLET C-store customers to BULLET retail store products, ideally resulting in a larger clientele for BULLET retail stores.
In addition, you need to plan the product mix the BULLET C-stores; what typical convenience store products should be sold and what other products should be sold to keep up with BULLET’S well-regarded image? Are there store services that should be offered or not?
In: Operations Management
In: Operations Management
The following payoff table shows the profit for a decision problem with two states of nature and two decision alternatives:
State of Nature | |||
Decision Alternative | s 1 | s 2 | |
d 1 | 6 | 3 | |
d 2 | 9 | 1 |
d1 is optimal for probability of s 1 | ≥ ?? |
d2 is optimal for probability of s 1 | ≤ ?? |
Best decision: |
?? |
In: Operations Management
Step 1 Go to the Coca-Cola corporate website and click on Sustainability and review the company’s most recent Sustainability Report. Determine the six best aspects of the Coca-Cola report.
In: Operations Management
Please read the question that follows: “Is the organization structure of Walt Disney representative of a “centralized” or “decentralized” organization?” Explain why it is difficult for someone who is not a member of this firm to respond to this question.
In: Operations Management
Step 2 Go to the PepsiCo corporate website and click on Sustainability and review the company’s most recent Sustainability Report. Determine the six best aspects of the PepsiCo report.
In: Operations Management
How is Walt Disney departmentalized (e.g., by function, by product, by customer, by geography, by matrix, etc.)? Explain how you arrived at this answer.
In: Operations Management
Subject: International Market and Trade.
Explain why were the following sanctions imposed:
1.The United Nations sanctions against South Africa.
2.United Nations sanctions against Zimbabwe.
3.United Nations sanctions against Iraq (1990–2003)
4.the United States embargo against Cuba.
In: Operations Management
Consider a project that requires the completion of 7 tasks, as follows:
o Tasks A and B can begin simultaneously at the beginning (“time zero”).
o Task C can only begin after task B is completed.
o Task D can only begin after task A is completed.
o Task E can only begin after task A is completed.
o Task F can only begin after task E is completed.
o Task G can only begin after tasks C and D are completed.
The expected durations (in days) of each task are as follows: A=15; B=20; C=10; D=10; E=30; F=20; G=40.
What is the expected completion of the whole project?
50 days |
||
60 days |
||
70 days |
||
75 days |
2.Consider the project from the previous question with the added complexity that the actual completion time of each task will be:
Task | Completion Time |
A | 15+RANDBETWEEN(-8,8) |
B | 20+RANDBETWEEN(-8,8) |
C | 10+RANDBETWEEN(-8,8) |
D | 10+RANDBETWEEN(-8,8) |
E | 30+RANDBETWEEN(-8,8) |
F | 20+RANDBETWEEN(-8,8) |
G | 40+RANDBETWEEN(-8,8) |
Using PERT, what is the expected completion time of the project?
50 |
||
60 |
||
70 |
||
75 |
In: Operations Management
Step 3 Develop a report comparing and contrasting the two companies’ Sustainability Report with regard to business ethics, social responsibility, and environmental sustainability. In your opinion, does Coca-Cola receive a grade of A on their business ethics, social responsibility, and sustainability efforts? Grade each company on the three dimensions, and give each an overall grade. Justify your grades.
In: Operations Management