>> So Plant Fantasies, we're landscape contractors that are based out of Manhattan, and we do interior and exterior landscaping and maintenance, design, green roof, contract flowers, and holiday decorations.

>> Steve is like my right-hand person in selling, in handling the customers, and in execution.

>> I think we both listen differently. So a lot of times I go in meetings with her, and she'll hear some of it, and I'll hear, you know, other things. So we both take away different things from the meeting. Theresa tends to really get into the relationship, but I'm more into the specifics. You have only so much time face to face with the client. So you really need to get as much information as you can, you know. Just be really blunt --

>> We do need to communicate on what we're sending out this week --

>> Yeah --

>> Because I'm a little nervous that the flower department doesn't exactly know what the new design is.

>> I don't think they do. Yeah. Yeah.

>> So I'm not sure how that happens. How does that happen? I thought I went over it --

>> It's like you said before. They tell you they understand when they actually don't --

>> Okay --

>> Understand.

>> I'm a big communicator. I think I'm really clear. I do get the feeling that no one listens to me sometimes, but I think I'm pretty clear. I maybe communicate too much if anything. That would be a fault of mine. Two of the designers are taking an OSHA class. You know, I already e-mailed them, like ten times today because I got, we're bidding on Mount Sinai, which is a really great project that we want to do the landscaping for, and I got some updates on the blueprints, and I wanted to make sure that they got them. So, you know, that was, like three or four e-mails, and some other questions, and, you know, I'll have, I'll chirp them later when they get a break.

>> I think that for me, I'm somewhat of a control freak. That I always need to know what's going on. That I will, I constantly check in. You know, nobody's stopping to look at the clock, and see okay, it's 4:00, let's call Steve because everybody's busy. So I kind of beat them to that. I don't think you can be, I don't think you can ever be too annoying.

>> Out of anxiety, there have been times in my career, you know, maybe even last year where I wasn't handling that anxiety as well. I used to e-mail, like all night sometimes, but then I started to feel like it was invasive and not fair to my employees. So I started, so now I write the e-mails, and I save them, and then in the morning I shoot them all out. We all have BlackBerrys so we all do Direct Connect, which is really helpful for us because I've got the trucks going around and people going around, and there's a lot of Direct Connect.

>> I think e-mail is probably the best way to get the basic information across, but for me, the back and forth on e-mail for a conversation you can have on the phone that would take a minute is a waste of time. I'd rather just make the phone call, you know, and get the right information and just move forward with it. When you can do it, when there's time, I think it's a great idea to always try and do face to face. You know, it's good for the customer, too. They really, you know, you want them to see you. You want them to remember you. You want them to see that you went through the time to come there. You didn't just shoot them an e-mail, you know, in a cab going somewhere else. They want to feel important. When I first started, I used to send out brochures and then chase them down, and, you know, you get a few hits from that, but most people I don't think actually look at them, and I think, unfortunately, it's the same thing with e-mail. You know, I get some e-mails sometimes, and I don't even, I just delete them because everything happens so fast. You're, like, all right, I don't have time for this. It's an advertisement. I don't care, you know. I think it's more of a, you really need to, you need to meet these people, and, you know, put this, so I can put a face with the name.

1-When Teresa talks about communicating with her employees, she says, “Now I write the emails and I save them. And then in the morning I shoot them all out.” Teresa’s emails are an example of

Upward communication

Downward communication

Horizontal communication

Parallel communication

2-This form of communication might not be effective if Teresa

Is communicating the weekly inventory totals to all of her her project managers

Wants to share an article about “green” certification standards with all of Plant Fantasies’ landscaping customers

Needs to tell someone in the flower department that customers have complained about his or her work

Is telling Plant Fantasies’ website designer what blog posts to use to update the site

A reaction takes place in a balloon such that 425 J of heat are taken in from the surroundings and 193 J of work are done by the surroundings.

What is ΔE for the system? in J

What is ΔH for the surroundings? in J

What is ΔE for the universe? in J

Where have you seen real people rise to power, only to abuse their power or fail to maintain a focus on others? What can you do to be more mindful of the paradox of power as you enter your next team experiance or start your career?

A. There are 10 users whose traffic is being multiplexed over a single link with a capacity of 2 Mbps. Suppose each user generates 100 kbps when busy, but is only busy (i.e., has data to send) 10% of the time. Would circuit-switching or packet-switching be preferable in this scenario? Why?

B. Continuing the previous problem, assume that the link capacity is still 2 Mbps, but the amount of traffic each user has to send when busy is increased to 1 Mbps, and that each of the 10 users still only has data to send 10% of the time. Would circuit-switching or packet-switching be preferable in this scenario? Why?

Which type of t inference procedure?

(A: one sample, B: matched pairs, C: two samples)

1. ______Is blood pressure altered by use of an oral contraceptive? Comparing a sample of women not using an OC with a sample of women taking it.

2. ______Average cholesterol level in general adult population is 175 mg/dl. Take a sample of adults with ‘high cholesterol’ parents. Is the mean cholesterol level higher in this population?

3. ______Does bread lose vitamin with storage? Take a sample of bread loaves and compare vitamin content right after baking and again after 3 days later.

4. ______Does bread lose vitamin with storage? Take a sample of bread loaves just baked and a sample of bread loaves stored for 3 days and compare vitamin content.

A client sends a TCP segment to the server with Sequence Number 1400 and the payload included in the segment is 1399 bytes long.

- A. What is the ACK Number in the acknowledgement that is returned from the server?

- B. Assume this packet is lost but the following packet is received. What is the ACK Number in the acknowledgement that is returned from the server for this packet?

- C. Provide a detailed explanation for part B.

Based on the label instructions, adding 4.5 mL of diluent to a vial containing 500 mg of powder will result in a concentration of 100 mg/mL. Calculate the volume of diluent to use if the desired concentration is 50mg/mL.

1. 10 mL
2. 0.5 mL
3. 9.5 mL
4. 1 mL

In a minimum of 350 words, briefly compare and analyze two similar scenarios. Research scenarios that took place in the real world within the past five years that are similar to the scenario above. Select two and briefly compare how each case is similar to the scenario given and analyze how they differ. Based on the research you have found with similar scenarios, identify and describe two steps the victims of the data breach at ABC Bank can take after being alerted that their personal information was compromised.

This is the Scenario is was given and I'm having a hard time finding anything.

You work for B&SC Security, a security firm that is in charge of monitoring data breaches for ABC Bank. In the 5 years that you have worked for B&SC Security, you now manage a team of people; one of your tasks is to make sure that the data at ABC Bank is safe and the networks are secure. In the summer of 2018, ABC Bank experienced its biggest data breach. It has well over 10 million customers and from those 10 million customers, 6.5 million customers’ personal information such as names, addresses, social security numbers, bank account numbers, etc. were compromised. Hackers were able to find a weak spot in the security network and exploit it to gain access to the information which they stole. The attack went unnoticed for 90 days. Your security firm is starting to learn that some of the information that was stolen is now being used by the hackers to commit identity theft. ABC Bank has now reached out to you regarding the breach and to prevent future security breaches from occurring. Since then, you have been in constant communication with the President of ABC Bank and working closely with her to determine what can be done about the information that has been compromised, what changes need to be made in terms of security, and what future trainings and resources can be implemented to prevent another major data breach.

Your task is to prepare an analytical report to the President of ABC bank that determines the effects of the breach that occurred and investigate methods that can be used to prevent this magnitude of a breach in the future.

Describe how personality in adulthood changes and also how it remains stable. According to Erikson, what is the major goal of adulthood? What types of experiences in adulthood would lead to that? According to the Big Five Factor of Personality, where do you think you fall on traits such as openness, conscientiousness, extroversion, agreeableness, and neuroticism?

One of the major personality stereotypes in adulthood is the concept of the midlife crisis. What do researchers say about the midlife crisis?

Problem 2

Incheon International Airport (ICN) is the entrance to South Korea as well as a connection hub for many cities in South Korea and other Asian countries. The airport’s top management is considering several proposals to expand the capacity of the check-in process. To better evaluate these proposals, the management asks you to identify passenger composition and the main resources in order to compute the current capacity at the airport. There are four groups of passengers as described below:

• Group A (international passengers with luggage check-in): 50% of the passengers

• Group B (international passengers without luggage check-in): 5% of the passengers

• Group C (domestic passengers with luggage check-in): 30% of the passengers

• Group D (domestic passengers without luggage check‐in): 15% of the passengers

There are four resources: self-service kiosks, kiosk agents, ID/Passport check, and security check. All passengers first need to check-in at the self-service kiosks. Then all international passengers continue to the kiosk agent to have their passport scanned and to check their luggage (if any). Any domestic passenger who needs to check luggage also proceeds to the kiosk agent to get the luggage tag and complete the check-in process. All the passengers then proceed to the ID/Passport check point and finally go through the security check before proceeding to the boarding gate.

However, the time required for each of these activities varies depending on the group of the passenger. All of the following activity times are expressed in minutes per passenger (assume the information is steady throughout the day):

• There are 10 self-service kiosks.

• There are 5 kiosk agents working to help the passengers.

• At the ID/Passport checkpoint, there are 3 airport personnel.

• In the security check area there are 6 security checkpoint agents with metal detectors and security screening.

You are asked to find the capacity of the system in passengers per day. Please assume that the selfservice kiosks and all employees work 8 hours per day. a

a. What is the average capacity for each of the four resources at the airport in total number of passengers per day assuming the stated mix of different groups of passengers given above? Which of the four resources is the bottleneck? What is the system capacity in total number of passengers per day?

b. Passengers are complaining that the check-in process takes too long. Compute the resource utilization for each of the steps assuming the stated mix of different groups of passengers given above.

c. To resolve passengers’ complaints, the management is planning to add three new security checkpoint agents. With this modification, what will be the bottleneck resource and the total system capacity? Again, compute the resource utilization for each of steps assuming the stated mix of different groups of passengers given above.   

Why might firms choose to internationalize instead of operating domestically? (a) Identify and explain three major motivations for expanding overseas. (b) What are the drawbacks of this strategy? Identify and explain three major drawbacks for expanding overseas

The cost of distrusting a perfume sample is $0.75 per unit. The company wants to distribute 30,000 units. If a sample recipient tries the perfume and converts to be a customer, he/she will buy on average of 5 units. The profit per unit is $4.

1) What is the recipient-to-customer conversion rate to break even?

2)If the target for the program to be successful is 10% gain over the break-even rate, how many customers have to convert after trying the perfume product?

The compound 4-methyl pyrazole (appropriate KI is 0.15 uM) is currently being used as a treatment for methanol poisoning. How would the effectiveness of 4-methyl pyrazole compare with the effectiveness of a formamide treatment (appropriate KI is 0.712 uM)?

• Describe three strengths

• Describe three weaknesses and turn them into positives.

• Describe one major accomplishment in your current or past employment (or college career).

• Your supervisor told you she is dissatisfied with your work, but you think it is acceptable. How would you resolve the conflict?

• Describe a time when you solved a difficult problem.

• Describe a time when you were able to deal with another personal successfully even though that individual did not like you personally (or vice versa).

• If you were a candy bar, what would you be and why? This question is being asked by employers on a regular basis. When answering this question, try to spin it into one of your strengths.

Throughout the history of the field of public administration there has been an on-going debate regarding the separation go politics and administration. Is it essential to have such a separation? How does this influence the role of the public administrator/?