In: Operations Management
how to debate this representation to protect the idea: I agree that emotional intelligence is reliable in predicting important behaviour and improving job performance.
"Now we as today's opposition strongly believe that emotional intelligence is not a reliable index. In today’s society, the working environment is becoming more complex based on business journals (2020) the author has classified factors affecting business environment into 3 main sections including macro-environment such as political factors, economy or technology, and external environment such as competitors, customers, suppliers and last but not least internal environment such as human resources, management, marketing, and so on are all factors that influence the employee's working attitude and emotions. Therefore, we can conclude that in order to adapt to a complex and volatile environment, employees must change their work attitudes every second. After that, the knowledge about EQ has to be clarified evidently which is an indicator that indicates the ability to understand and manage emotions of yourself and others. Moreover, among the factors contributing to the formation of emotional intelligence, self-management is one of those five dimensions which is the ability to manage one’s own emotions and impulses(Robbins, 2019) which is also impossible in situations that the HRM department uses emotional intelligence (EQ) to evaluate an employee's job performance. Obviously, HRM's main purpose is to build the professional working style and positive attitude of each employee leading to the company can achieve its goals most effectively and efficiently.With the two main arguments being human behavior that is adaptable and difficulty in controlling emotions, additionally with the main purpose of the HRM department, thus we can deduce that the HRM department using the EQ index to predict behavior and improve job performance of each employee will not produce an accurate outcome "
Answer:-
In the present business condition the significance of cooperation is picking up significance and more often than not the ventures need to have a cross-practical group wherein the colleagues have a place with various divisions and acquiring the ideal degree of group attachment turns into a test.
In this way, the significance of the Emotional Intelligence Index to foresee the conduct of people under the group, and the disposition of the individual towards the working and performance of the group turns out to be significant.
Consequently, the portrayal given for the situation can be tested or bantered through the solid job that emotional intelligence plays in dealing with the feelings of self just as others in group arrangement, and its significance can become supporting proof to utilize the emotional intelligence list.
Thusly, the significance of Emotional Intelligence in dealing with the privilege inside condition and human relations can not be overlooked or subsumed into some other components.
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