Question

In: Finance

Please share an experience you have personally had with a salesperson where you thought the salesperson...

Please share an experience you have personally had with a salesperson where you thought the salesperson had not acted fully ethically. What did that person specifically do which you found fault with, either at the moment of the sale or afterwards.

Solutions

Expert Solution

An experience that I personally had with a salesperson where the salespeople had not acted fully ethically was when I had gone to a multi-brand electronics showroom to buy a television set. I had been considering few brands and on entering the showroom the salesperson who was attending me showed me few sets and explained features of each set. When I indicated that I need a TV set of a particular brand the salesperson informed that this brand is currently out of stock at their showroom. It was then that the salesperson started acting unethically by becoming too pushy. He became aggressive and started arguing why other brands were better and why I should buy from their showroom from the brands that were available. When I indicated my disinterest and disinclination to buy a TV set of other brands the salesperson became argumentative and started putting unnecessary pressure on me. I found fault in the way the mannerism of the salesperson changed when I said that I wanted to buy the brand which was currently not in stock at his showroom. His behavior instantly changed from being polite to being too aggressive and sometimes pushy and rude as well.


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