Effect of language barrier on medication regimen
Robert Vincent (2018)
Assistant Professor in osmania unversity
Abstract:
Language that serves as the major tool for communication, is
debarred when we deal with people having language barriers. It has
been evidenced by researchs that the language barrier has direct
impact on the treatment or medication regimen. Their understanding
about the disease process and medications given is crucial. This
will foster a better patient outcome avoid incidences of setinal
events.
Introduction
The language barriers has being always a great problem in the
healthcare setting where the healthcare provider have to manage
patients belonging to various cultural diversities. The study is
conducted in the King abdul Aziz hospital Taif where the patients
tend to speak Arabic with little or no knowledge about English. The
staffs who are delivering services are of different nationalities
mainly Saudis, Philipinos, Sudanese and Indians. The Saudis and
Sudanese faced less problem in the process of medication
administeratio than the staff of other nationality as there is no
language barrier for them.
The acceptance and adherence of the patients towards the
medication regimen given by the staffs of different language than
theirs was found to be poor. Neither the patients would understand
their interventions nor the staff is able to communicate
effectively to them. This problem of language barriers led to
certain incidences of errors in many areas of medication including
preparation, administering. The impact of the language barrier on
preparation, administration is explained below:
- Impact on medication
preparation: The language often effects the
preparation of medication especially in pharmacy setting resulting
in preparation of wrong medication. This is seen when patients with
language barriers meets the pharmacist who is not aware of the
language or between the nurse and pharmacist. For example:
An egyptian patient and a Pakistani patient reaches to the pharmacy
counter with the presciption. Both the patients have identical name
with no change in their four names. They drop the presciption at
the counter together. When the pharmacist comes, he notices the
identical names. Anyway he prepared the medication for both
patients. During delivering medication, he counter checks with them
to identify the correct patient with the doctors name. For every
question, both answered yes by nodding their head. Later when the
nurse checks the medication, it was found to have wrong
medication.
- Impact on
medication administration :
- Before administering certain medication, its important
to know whether patient has taken any thing orally or else it will
result in adverse effect of the drug or may effect the acitivity of
drug in the body. For example antacids like ranitidine,
omeprazole, insulin. The language barrier often leads to improper
assessment of the patient nutritional status and may result in harm
effects. For example: An nurse ask a patient if he have food
available with him to be taken immediately after insulin is given,
the patient who speaks only french says nothing is available by
nodding his head up and down. The nurse interprets it to be a yes
and administers insulin. It results in hypoglycemia for the
patient.
- The other impact of language barrier is error in
identifying indication of the medication. For example: The
Philipino nurse asks a Bangladeshi patient if he has severe pain to
inject a PRN analgesic during the routine medication time. The
patient would understands only Hindi nodded his head side by side.
The philipino nurse understood his action to be yes. She plans to
administer Morphine injection intravenously. After administration
of the drug patient's respiratory rate becomes shallow and he shows
signs of respiratory depression. Thus, the language barriers made
the nurse to misinterpret the need for drug.
3. Potential Adverse
effects:
- There are many medications
which requires a medical history before administration. One of it
is allergy history for any medication. Inability to identify the
allergic status of the patient may result in administering
medications which may precipate life threathening hypersensitive
reactions and shock. For example: Administration of dye
before CT scan needs to identify patients allergy to fish, seafoods
or iodine.The language barrier may result in
improper identification of the allergy status. Therefore its
important that an interpreter should be available who can take the
allergy history for you and also prior testing of the drug with a
skin test will prevent the allergic reaction.
- Bleeding: There are certain
medications which needs appropriate history of coagulation profile
of the patient or presence of any bleeding disorders like
anticoagulants and antiplatelets. The failure of the physician due
to language barrier, to collect this information will result in
massive bleeding. For example: Patient on treatment with
pulmonary embolism is on regular anticoagulants. Consider the
patient develops renal failure and needs dialysis, the physician
prescribes dialysis with heparin. This will result in changes in
the coagulation profile and induce bleeding in the various site in
the body. In the above case, the dialysis should be heparin free
and bleeding precautions should be taken during the procedure. Its
also important to check the patients coagulation profile prior to
administration of anticoagulants.
References:
- Rand A.David,M.D and Michelle Rhee,
B.A, " The impact of language as a Barrier to effective Health Care
in an Undeserved Urban Hispanic Community" OCt 1998, Vol: 65:
393-397.
- Jennifer Decker Arevalo, " Language
barrier increased risk for adverse events and effects." AMN
healthcare.