Question

In: Operations Management

Explain how you would improve the motivation of a team that you are responsible for. Assume...

Explain how you would improve the motivation of a team that you are responsible for. Assume the team is on a contingent pay plan. How does Expectancy, Instrumentality, and Valence work into the plan? What role could coaching have in the plan?

the subject is evaluation, coaching, and mentoring

Solutions

Expert Solution

Contingent play is a form of variable pay that is completely dependent on the measure of performance. That means the personnel get paid according to their contribution made. The factors expectancy, instrumentality, and valence in this contingent pay plan for my teammates are as follows:

  1. Expectancy: In a contingent pay plan, the team members will be in the expectancy that they will get paid for their contribution and that the level of their contribution will be a deciding factor for their pay.
  2. Instrumentality: In a contingent pay plan, the team members are motivated by the thought that if they perform well, they will get a valued outcome for their hard work. This motivates them to work harder.
  3. Valence: In a contingent pay plan, the team members have various levels of valence. Some with high valence might be completely content with the outcome of the job. Others with low valence might be indifferent towards the outcome.

Coaching refers to guiding the team members and helping them with job-related skills to help achieve their goals and objectives. When the team is on a contingent pay plan, coaching could prove beneficial to increase their productivity. By coaching my teammates, I could keep them motivated to work harder. I would tell them to keep their eyes on the prize because in such a pay plan, the greater the amount of work they put in, the greater will be their pay. I would also coach them to encourage them to take breaks to reduce work stress and relieve overworked employees because, in such a pay plan, there is a tendency for the members to set high aims that they think they can attain. I would also encourage them to set realistic goals.


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