Give an account of concurrent ownership in a multiple-dwelling building.
In: Operations Management
In many workplaces ranging from Fortune 500 to small enterprises, workplace communication takes place over instant messaging. The leading platform in this space is Slack, a cloud-based team collaboration tool. Messages are organized by private and public channels and users can chat, share documents, browse through past messages, and collaborate with each other. Slack is solidifying the role of instant messages in the workplace and even if you end up in a company that does not use Slack, it is likely that you will end up using one of its competitors.
Slack has an interesting founding story: Stewart Butterfield, who is also a co-founder of the image hosting service Flickr, founded the video game company Tiny Speck and released the game Glitch in 2011. As part of their game development process, the company also built a team communication platform, allowing software developers to communicate with each other while building Glitch. Glitch was shut down after a year, but the company devoted itself to the full-scale development of their communication tool, which resulted in Slack. Through word of mouth, Slack acquired 16,000 users in its beta stage, and the product was fully released in 2014. Four years later, the company boasts 50,000 companies and 6 million users. The company expects to surpass e-mail use in the workplace by 2025.
Using instant messaging organized by private and public channels is changing how people communicate in the workplace, sometimes for the better, and sometimes for the worse. On the upside, Slack often receives feedback from users who identify as shy and introverted, stating that this tool allows them to participate more in team conversations. Anna Pickard, Creative Director of Voice and Tone, at Slack, also observes that messaging makes communication more humane and natural. Communication no longer takes place between small groups of people over e-mail. Instead, it occurs in channels that are searchable and are organized by team or topic. People can reach out to and connect with people they would not otherwise. Many companies have an "ask me anything" channel where employees may post messages and high-level managers may answer, resulting in greater transparency and accessibility to upper management, helping to create a sense of belonging.
At the same time, technology sometimes amplifies communication problems that also occur in person, and creates new ones of its own. If you have ever written a chat message and instantly regretted it, you can imagine the problems that may occur at scale in the workplace. The instantaneous nature of chat can make people less deliberate and careful about their messages. There are also examples of private feedback given in an open channel, resulting in a public shaming of an employee. Slack conversations, even if they are in private channels, can be read by the employer, and may result in adverse employment actions against the employee. There is no "forward" button on instant messages, but it is all too easy to take a screen shot of the conversation and share with others, resulting in Slack leaks, similar to e-mail leaks. Additionally, there is also user error—in e-mail it is relatively easy to find out who the recipients of the e-mail are, but on Slack, people may pay less attention to who is on that channel, and others may join the channel at a later point, suggesting that the audience for the posts will evolve and can grow over time. People may confuse which channel they are on, and post messages intended for a small group to a broad audience.
As Slack grows, it develops its own etiquette. For example, hitting "enter" after every sentence is often mentioned as a no-no, and a pet peeve of heavy users. Senders are expected to complete their message and then hit enter in one go. Other habits may result in productivity losses—spending time in private chats as opposed to working is one way in which Slack and tools like it may result in productivity losses. One company banned the use of Slack during meetings, as people were having back-channel conversations during the meeting, which was distracting and affecting engagement in the meeting. How these tools are used are shaped by the office culture, and in turn will have an impact on communication culture in the workplace.
If you were to create a social media policy including Slack, what types of rules would you include and why?
What types of messages do you believe are appropriate to communicate via Slack? For what type of communication is this tool less useful?
What type of communication barriers exist when workplace communication takes place over Slack and similar sources?
What are the implications of Slack and similar communication tools in affecting the sense of belonging that employees experience in the workplace?
Based on reading this case and your general experience with similar tools, what advice would you give to an employee who will start working in a company using Slack?
Can anyone help on this?.Thanks.
In: Operations Management
List and explain the seven (7) ways MNE’s handle employee relations.
In: Operations Management
Forecasting 1. Demand data collected on yearly registrations for a Six Sigma seminar at the Quality College are shown in the following table
Year | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
Registration | 4000 | 6000 | 4000 | 5000 | 10000 | 8000 | 7000 | 9000 | 12000 | 14000 | 15000 |
a. Estimate (forecast) demand again for years 4-12 with a 3-year weighted moving average in which registrations in the most recent year are given a weight of 0.50, 0.25, and 0.25.
b. Estimate (forecast) demand again for years 1-12 using exponential smoothing with a smoothing constant of 0.3. To being, assume that the forecast for year 1 was 5,000 people.
c. Compute the MAD forecasting error for each forecast. Which forecast is better?
In: Operations Management
Explain and give some examples on the change efforts for first order change and second order change in an organization.
In: Operations Management
This semester, we unexpectedly had to move classes to be 100% remote/online. Employers have had to face the same challenge of suddenly managing, motivating, and maintaining productivity with all or most of their employees working remotely/online.
1. You are now the Head of HR for Sports Marketing, a firm that works with professional sports teams on marketing and community outreach programs. You have 100 employees. 75 are in the US (spread across Boston, NYC, Miami, Chicago, and Los Angeles). 25 are abroad in England, Spain, New Zealand and Morocco. As the Head of HR:
a) How will you ensure that the employees feel connected to their managers and each other?
b) How you will keep employees motivated to do their best work?
c) How you will help managers to stay connected to employees?
d) How will you keep everyone up to date on how the pandemic is affecting Sports Marketing as a company, including updates on when offices will open?
e) How you do company meetings and any other major initiatives you as Head of HR can think of?
In: Operations Management
In: Operations Management
Write a yardstick report that examines two or more alternatives for a product, service, or program of your choice. Establish specific criteria by which to compare and evaluate the alternatives. Evaluate each alternative based on your criteria. Conclude your report with a viable recommendation.
Structure your yardstick report as follows:
In: Operations Management
As a retail marketer, it is essential to be able to create a shopper marketing experience for both cases: 1. when the shopper is the consumer; and 2. when the shopper is not the consumer. Failing to do so will limit your sales.
Assignment:
Using your own personal experiences, explain the shopper marketing
strategy in each of these scenarios:
1. Describe two occasions when a retailer successfully sold you a product you were buying for yourself through an effective shopper marketing tactic.
a. First example is when you bought a product you were not
planning on buying when you entered a store (or visited a web
site)
b. Second example is when the shopper marketing tactic helped you
make the final decision to buy a product that you intended to buy
when entering a retailer. (ex. Lots of people bought coca-cola
because they use a shopper marketing tactic of putting names on the
labels. They knew they wanted a soda, but they decided to buy a
coke because of the label)
2. Describe one occasion when a retailer sold you a product you
were buying for someone else through an effective shopper marketing
tactic.
In: Operations Management
Evaluate the strengths and weakness of the following authentication categories: passwords, access cards, and biometrics. Which do you think works best? Why? You should list strengths and weaknesses for each and explain your thoughts on what works best.
In: Operations Management
Who is the best listener you have ever known? Describe what that person does that makes him or her so good at listening.
In: Operations Management
TOPIC: EMPLOYEE HEALTH AND SAFETY IN THE ORGANIZATION
Organization officials have a legal and moral responsibility to ensure that the workplace is free from unnecessary hazards. Employers hold responsibility for understanding what is necessary to keep workers safe from harm. Conditions surrounding the workplace must be secure for employee’s physical and mental health. As many organizations have implemented wellness program, that focus on smoking cessation, weight control, stress management, early diagnosis of health problems, prevention and education about life-style related and contagious illness. Wellness program can cut Employers health cost and lower absenteeism by preventing health related problems.
Reference: Textbook- DeCenzo, D. A., & Robbins, S. P. (2013). Human resource management , Chapter 13 Health and Safety.
Assignment Questions:
Please i wants new answers are not copied from another.
In: Operations Management
Question 1 The following questions are based on the letter
below.
Dear Madam:
Unfortunately, because you have not paid your account for the last
three months, we have absolutely NO CHOICE but to turn off your
heat soon. We know that winter is upon us and it's a horrible time
to be without heat, but you really brought this on yourself.
Next time, we recommend PAYING your bills ON TIME. If you get us
your outstanding payments soon, you can keep your heat. As always,
we appreciate your business and value you as our customer.
Sincerely, Tcnaga Api Customer Service Team
(a) Evaluate THREE (3) effectiveness of the letter. You are
expected to include aspects of you-attitude and positive emphasis
in building goodwill.
(b) Rewrite the letter in a way that builds goodwill to the
customer and at the same time, delivers the message.
In: Operations Management
ou are the project manager on a project that is critical to the ongoing success of ABC Co. While repairing the laptop being used by one of the key members of your project team, a technician has found a few files and a very large folder that has been encrypted. The files include:
(i) what might be illegal photographs of a person who appears to be a teenager; and
(ii) a pirated video game. The technician has not tried to unencrypt the large folder. ABC’s technology use policy:
(i) allows some personal use of company laptops; and
(ii) prohibits all illegal and unlawful content. The use policy does not expressly address searches. What steps should you take? Explain your reasoning for each step with reference to applicable statutes and cases.
In: Operations Management
Create a detailed process flowchart that includes process inputs, process outputs, activities, activity times, processing and labor requirements for a fictional retail chain of coffee shops.
Capacity analysis of the process, including the strategies used to address expected customer demand.
Suggested metrics used to measure the process performance.
Identify the process problem and make suggestions on how the process can be improved
In: Operations Management