You are working as a Manager at ABC Company and you manage 10 junior customer service officers. You are interested in taking on more managerial roles and responsibilities. You know that the company has a program dedicated to assisting staff with self-improvement and development, as long as it is in line with the company’s main goals of improving customer service and providing an exceptional experience to all customers. You can see current employees’ skills and knowledge below:

Current 2 senior customer service positions are still vacant. Senior customer service officers’ key responsibility areas:

• Provide guidance to the customer service staff to ensure all customer needs are met.
• Work with the Customer Service Team to deliver optimum service to our internal and external customers within the agreed timeframes.
• Assist in the development of strong working relationships across all departments and raise awareness of the support the Customer Service Team can provide to service delivery.
• Assist with building the capacity and attitude of the customer service staff to provide exceptional customer service.
• Assist with the development and implementation of the Customer Relationship Model.
• Actively participate in developing and implementing customer service systems which will improve the service delivery and enhance the image of ABC.
• Monitor and report on customer service protocols and identify process improvements relevant to Customer Service across the organisation.
• Provide frontline customer service including processing customer requests, receipting and switchboard operation.
• Train staff in all aspects of their Customer Service Officer role and liaise with all departments to provide guidance on our customer service systems.
• Monitor and maintain directories and databases
• Manage the purchase, storage and allocation of stationery for the organisation to ensure adequate supplies are maintained at all times.
• Manage the roster system for all customer service staff.
• To resolve relevant problems and complaints from the public and advise management on system improvements in line with ABC.

1. Research and summaries your findings:
   What regulatory requirements, policies, guidelines, standards and resources should apply?
   
   Here is my answer:
   Normally restraining from deliberately commanding to, or coercing client choices lifestyles, values, plans, or beliefs can be an ideal way to apply.
   - Carrying out research and report findings through the process that is constant with the approved ethical and scientific standards of educational, psychological and social research practices.
   - Representation of professional competencies, experience and training correctly
   - Monitoring, maintenance, and improvement of professional competencies
   - Functioning with the limits of their experience and training
   
   The feedback from my teacher is this answer do not answer the question, which is about legislation or laws that apply to career development.
   Can some one help me out of it?

choose 2 different companies and show it's intensive growth and write it's new and current marketing strategy and products separately

Bribery of some correctional officers

• Identify the ethical issue or scenario.
• Describe the relevance that this issue/scenario has to individuals working in institutional corrections.
• Determine if an unethical response to the issue will impact employment, employee morale, employee subculture, inmate subculture and community respect for institutional corrections as an industry.

Describe the characteristics of research in brief

Mary has worked several positions in a company over 10 years. Mary received several warnings from the company during this time, and she filed several grievances with the local union  in return. Mary was suspended in March for missing a day of work. She filed two grievances that day and was fired a week later. Mary filed an unfair labor practice charge with the union, and an arbitration was held pursuant to the collective bargaining agreement between the company and the union. The arbitrator ruled that Mary discharge should be treated as a suspension and she should be allowed to return to work. However, when she back to work in November, she was given a different position from her original position. So, she filed another grievance. When she asked back the manager of why she can not get her old job back, and the manager responded that because she has filed too many grievances. The company keep giving warnings to Mary the next two months. At a meeting, company promised Mary that they would stop giving her warnings if Mary stop file grievances. But at last Mary was fired after 3 months for the reasons of “performed too slowly”. Mary filed another grievance upon her firing that the company improperly discharged her in retaliation for her grievance filings.

Please answer the following two questions in 500 words:
1. What do you think the decision of Labor Affairs if this case went before Labor Affairs.
2. What would you have done if you were the company? What are the lessons learned in this case?
*please answer these two questions in around 500 words

1. Bin packing, or some variation of bin packing, can be found in different applications. Use two examples, berth allocation and VRP, to discuss why in some scenarios, these two problems are actually equivalent to bin packing.

systematic result in any inquiry field usually involves three basic operations. What are those and explain in detail

WRITE A 2 PARAGRAPH SUMMARY ON THIS ARTICLE. DO NOT PLAGIARIZE! WRITE THIS IN YOUR OWN WORDS:

Microsoft announced on Wednesday that PowerShell 7 has reached "general availability" (GA) commercial release.

Previously, when the scripting language was at the "release candidate" stage back in December, Microsoft had suggested that PowerShell 7 would reach GA in January. However, the schedule slipped a couple of times, and the product advanced to the Release Candidate 3 (RC3) stage before finally going gold.

PowerShell 7 is notable for being a cross-platform (Linux, macOS and Windows) scripting tool that attempts to bridge the gap between Windows PowerShell 5.1 and the PowerShell Core 6.x releases. In addition, while Microsoft based PowerShell 7 on the open source .NET Core 3.1, a near-term goal is to base it on a coming open source and cross-platform .NET 5 release, which is expected to roll out in November.

PowerShell 7 users will get update notifications from Microsoft. For instance, users of PowerShell 7 RC3 "should see the update notification [to the GA release] on the next restart of pwsh," explained Steve Lee, principal software engineer manager on the PowerShell team, in a Twitter post.

It's also possible to install PowerShell 7. Microsoft has published installation documents for Windows, macOS and Linux.

Module Support
Microsoft previously explained that it added modules to PowerShell 7 to gain backward compatibility with most of Windows PowerShell 5.1's capabilities. It found that such lack of support in PowerShell Core 6.x releases was an apparent stumbling block for Windows PowerShell users, who seemed to be deferring upgrades.

Possibly, incompatible modules will still be a problem, even with the release of PowerShell 7. However, PowerShell 7 includes a -UseWindowsPowerShell switch for the Import-Module cmdlet that's designed "to ease the transition to PowerShell 7 for those using still incompatible modules," Microsoft's announcement explained. This switch actually creates a "proxy module in PowerShell 7 that uses a local Windows PowerShell process," it added.

Moreover, Microsoft is still continuing to beef up the module support in PowerShell 7, even after the GA release.

"For those modules still incompatible, we're working with a number of teams to add native PowerShell 7 support, including Microsoft Graph, Office 365, and more," the announcement explained.

Microsoft's use of .NET Core 3.1 with PowerShell 7 adds .NET Framework APIs, which enable "significantly more backwards compatibility with existing Windows PowerShell modules," it added.

New Features
Microsoft's announcement offered a relatively short list of some of the new features in PowerShell 7, which are more fully described in this "What's New" document. There's a simplified Get-Error cmdlet to find errors in code. A compatibility layer adds support for Windows PowerShell modules.

The ForEach-Object cmdlet now has a new -Parallel parameter option. Microsoft's document included a demo script that's described as using the -Parallel parameter to pull down "50,000 log entries from 5 system logs on a local Windows machine."

Microsoft added new "pipeline chain operators" in PowerShell 7. The && operator serves as AND, while the || operator functions as OR, when adding conditions to chain pipelines. It works similarly to Bash or Zsh shells.

Additionally, Microsoft added a couple of null conditional operators in PowerShell 7. The ?? null coalescing operator returns "the value of its left-hand operand if it isn't null." The ??= null conditional assignment operator "assigns the value of its right-hand operand to its left-hand operand only if the left-hand operand evaluates to null."

If that weren't enough, there's a new ternary operator that works like an if-else statement. Microsoft's example is:

<condition>  ? <if-true> : <if-false>

PowerShell 7 also has a new cmdlet that's used to invoke desired state configuration (DSC) resources, but it's just an "experimental" feature right now.

More description on PowerShell 7's new features can be found in this post by Thomas Mauer, a senior cloud advocate at Microsoft.

PowerShell 7's Lifecycle and Support
PowerShell 7 is a so-called "long-term servicing" release that's supported for three years from Dec. 3, 2019, which was the release date of .NET Core 3.1. PowerShell 7 follows the lifecycle of .NET Core, and it's based on the Microsoft Modern Lifecycle support policy.

While three years of support may sound somewhat reassuring, the Microsoft Modern Lifecycle support policy comes with requirements to keep PowerShell 7 updated with patches within 30 days of release to stay supported. In addition, users of PowerShell 7 must upgrade to a minor product update within six months of release to stay supported. Microsoft only has to provide a 12 months' advance notice before ending product support.

These sorts of support details are described in this "PowerShell Core Support Lifecycle" document.

PowerShell 7, being a long-term servicing release, is on a separate channel from other types of PowerShell releases, so "if you are on 7.0-LTS, when 7.1 comes out, you won't get an update notification," Lee explained in another Twitter post.

PowerShell 7 follows an open source MIT license, which permits code contributions. Technical support just comes from the PowerShell 7 community, although "PowerShell Core is supported under traditional Microsoft support agreements," Microsoft's document explained.

In Manpower planning, do you think that there will be a Human Resource information system to help the Manpower planning?

Write a report for factors affecting the acceptance f the electronic human resources management system in the services sector in the kingdom of Saudi Arabia.

please use your keyboard ( don't use handwriting ) Thank you

Amazon, Apple, Facebook, Google, Ebay and a few more Silicon valley giants have decided to run a united insurance scheme, whereby all of their employees are going to be covered by the same insurance plans. They are also considering starting, or acquiring, their own health care system, which would serve their employees and their families and anyone else who may, in the future, decide to purchase insurance from this new insurance scheme. Even though the companies have signed an agreement that they will all participate, the details of how to do all this are still being ironed out. Amazon CEO Jeff Bezos has asked you for a quick concept note, or brief outline, of how you would approach rolling out this new insurance scheme. Amazon is considering acquiring a pharmacy chain or online pharmacy manager, such as Walgreens, and running the pharmacy business on their own using their highly developed online sales platform. Bezos is interested in getting strategic guidance from your company on whether this is feasible and that would be the risks.

Summarize your revised thinking about these problems in no more than 250 words.

• How would you value this deal on its own? Are there any potential synergies? What are the potential pitfalls?
• If Amazon acquires a pharmacy, would that affect the dynamics of their agreement with Silicon Valley companies? Is this something they should consider in deciding whether to pursue this acquisition?

Use Nissan-Renault strategic alliance as an example to discuss the pros and cons of developing a strategic alliance.

You are a Health & safety Specialist. The date is March 12th 2020 and the world Health Organization has just announced that COVID-19 is a world pandemic the day before. The CEO of the company you work at has called you into her office and requested that you come up with a plan to deal with this issue. She has been hearing about staff complaining that the company is not doing enough to protect them. She asks you to come up with a policy to take care of these trouble makers . She wants you to have something in place to deal with the virus problem and with the complaints. You go back to your office and ponder what to do. State what your course of action would be. How would you go about addressing this request? What are the issues you need to think about as you come up with your policy recommendation? Do not create the policy; just state all the factors you need to consider. Keep in mind that you have CHRP and CRSP designations. The CEO does not.

500 words for this case study.

1. How can you define critical path in Primavera P6? Provide a short paragraph of description.
2. What is the Leveling tab in Primavera P6 used for? Describe how itworks using the Botanical Garden example.

how to add/ delete columns on the activities page?

what is Gantt chat? where can you view it in Primavera P6 ?

write your on word

      2. Describe Random Schedule Intermittent Reinforcement. (1/2 page)

      3. Describe Seligman’s research on Learned Helplessness. (1/2 page)