Need response as soon as possible.
List the six steps of the conflict resolution through supportive confrontation strategy.
In: Operations Management
Describe the functions of marketing channel members..please send 250 minimum words along with reference
In: Operations Management
Need response as soon as possible.
List some of the key considerations you should keep in mind when engaging in a directive decision-making process to ensure that you are being fair and consistent in your decision making.
In: Operations Management
In: Operations Management
16. Product placement decreases realism in programming, which is why producers rarely want to use them. Select one: True False
17. One disadvantage of consumer generated advertising is that consumer’s often resent being asked to do the marketer’s work for them. Select one: True False
18. Which of the following about product placements are true? Select one: a. Brand integration is the least invasive form of product placement. b. Producers must get permission from a company before placing a product in a production. c. None of the above statements is true. d. Paid product placements must now be disclosed in the credits at the end of a production in the U.S. e. Product placements primarily take place in movies and television only.
19. Fake shoppers, fake tourists, and leaners are examples of what type of buzz generating technique? Select one: a. Connectors b. Imitation evangelists c. Product pushers d. Stealth celebrity endorsers e. Mavens
20. According to Malcolm Gladdwell, author of the Tipping Point, connectors are product experts in a given product category. Select one: True False
In: Operations Management
Suppose you have been given responsibility for developing the six-month aggregate production plan at Soda Galore, a manufacturer of soft drinks. Your company makes three types of soft drinks: regular, diet, and super-caffeinated. Fortunately, all three types are made using the same production process, and the costs related to switching between the three types are so minimal that they can be ignored. Thus, you can treat your problem as an aggregate planning exercise where the planning unit is cases of soft drinks, regardless of what types of drinks they are.
The S&OP team has developed a forecast of demand for the first six months of the year as shown in Table 13-3. The S&OP team has also provided you with the cost data shown in Table 13-4.
The material cost of a case of soda is the same regardless of whether it is produced in regular time or overtime.
TABLE 13-3 Monthly Demand at Soda Galore
Month | Demand Forecast | |
January | 16,000 | cases |
February | 32,000 | cases |
March | 32,000 | cases |
April | 32,000 | cases |
May | 24,000 | cases |
June | 80,000 | cases |
Total Demand | 216,000 | cases |
Average Monthly Demand | 36,000 | cases |
|
TABLE 13-4 Soda Galore Planning Data
Current workforce | 10 | workers | |
Average monthly output per worker | 2,000 | cases per month | |
Inventory holding cost | $ | 0.40 | per case per month |
Regular wage rate | $ | 36 | per hour |
Regular production hours/month/worker | 235 | hours | |
Overtime wage rate | $ | 54.00 | per hour |
Hiring cost | $ | 1,000 | per worker |
Subcontracting cost | $ | 7.00 | per case |
Firing/layoff cost | $ | 1,500 | per worker |
Beginning inventory | 5,000 | (all safety stock) | |
|
Assume that employees negotiate an increase in the regular
production wage rate to $40 per hour and $60 per hour for overtime.
Also assume that Soda Galore always plans to hold at least 5,000
cases of safety stock to meet unanticipated customer demand. Assume
that hiring and layoff/firing, if necessary, occur at the beginning
of the month.
a. Using the planning information and the newly negotiated wage rates, develop a six-month production plan based on level production. (Leave no cells blank - be certain to enter "0" wherever required.)
|
b. Determine the cost of the level production
plan.
c. Using the planning information and the newly
negotiated wage rates, develop a six-month production plan based on
chase production. For the Overtime or Subcontract Plan, use the
lowest monthly demand value to compute the size of the fixed
workforce. (Leave no
cells blank - be certain to enter "0" wherever
required.)
|
|
d. Determine the cost of the chase production
plan.
|
e. After much internal discussion, the company
decides to maintain a permanent workforce of 10 production workers.
Given the same planning information and this new requirement,
develop a six-month production plan based on hybrid
production.(Leave no cells blank - be certain to enter "0" wherever
required.)
|
f. Determine the cost of the hybrid production
plan. Use the overtime
cost.
In: Operations Management
Interpret the law to devise a valid and ethical solution to a problematic workplace scenario and then present your case and solution to the scenario using multimedia
In: Operations Management
Answer in 250-300 words. What is the essence of the business case for why a company should engage in socially responsible actions and environmentally sustainable business practices?
In: Operations Management
In: Operations Management
Answer in 250-300 words. What is the difference between ethics and business ethics?
In: Operations Management
Discuss how you would incorporate communication in your training program (audience would be for orientation, or your team you manage).
Explain what you would do and when you would do it. Also, how would you check for effectiveness?
In: Operations Management
Answer in 250-300 words. Under what circumstances might a diversified firm choose to divest one of its businesses?
In: Operations Management
Making decisions on what to do can be difficult if there are many options and different requirements (criteria) that affect the decision. A practical way to help make decisions that involve selecting the best option from many based on how well each option satisfies each criterion is an “advanced prioritization matrix”. Using an example of purchasing a new car, television, cell phone, computer or any other item, construct an “advanced prioritization matrix” showing all options, multiple criteria, weight of each criteria and your scoring for each options against each criterion and the total score for each option. Use the table format in Word or Excel spreadsheet to demonstrate your example.
In: Operations Management
1. What Would You Do? Case Assignment
Delta Airlines Headquarters
Atlanta, Georgia
All airlines and airports lose bags. After all, they must handle thousands of bags per day, sort through the bags on each plane like a 500-piece puzzle dumped on the table from a just-opened box, and then rush them to the right connecting planes or baggage carousels. The challenging logistics, however, don’t make up for the impact of delays on passengers. There’s the Rabbi flying to Israel, whose lost bag is returned waterlogged, with his belongings covered in black mold. Or the administrative assistant headed to Buffalo, New York, for her cousin’s wedding, whose lost luggage contained her bridesmaid dress and her boyfriend’s tuxedo. She said, “I was in utter despair. I thought: ‘How can I be in this wedding?’ You’re frustrated, you want to cry, and you’re pissed off.” Finally, there’s the Canadian singer who, on finding his $3,500 guitar damaged, sought and was refused payment by the airline. So he exacted his revenge by making a video and posting it on YouTube, where it has been seen 3.5 million times.
In all, 31 million bags are delivered late worldwide each year, or about 1.4 percent. In the United States, 7 people per 1,000 passengers, or roughly 1 per plane, don’t get their luggage on time, and they file 7.5 million mishandled baggage reports a year. Over the last decade, the three largest airlines, American, United, and—yes—Delta Airlines, are the worst offenders. Several key statistics stand out. First, Delta is 30 percent worse compared to the best airlines. Second, 28 percent more bags are delayed today compared to a decade ago. No wonder passengers are frustrated, especially when airlines charge a $25 handling fee for the first checked bag and $35 for the second. Nothing like paying extra to have the airline lose your bags, especially when Delta brings in $952 million a year in bag fees! Third, it costs $15 to transport each bag. Nine dollars is for labor, as ten people touch each bag, between check-in and the baggage carousel. U.S. Airways spends $250 million a year on labor for bags alone, or 11 percent of payroll. Four dollars is for sorting systems such as carousels, conveyors, carts, and tractors. Finally, fuel accounts for the remaining $2. And depending on oil prices, that’s sometimes lower, but in the last three to five years, it has generally been higher. Fourth, besides the customer dissatisfaction and ill will created, delayed luggage costs airlines $90 to $100 per bag, or $3 billion to $4 billion a year.
Passengers are beginning to realize that bag fees bring in much more than the cost to deliver bags, so they have every right to expect Delta to do a better job delivering bags. With advances in technology, clearly there have to be ways to use information technology to track bags and sharply decrease the number of delayed bags. If Amazon can send emails and texts notifying customers when their orders leave the warehouse, arrive at their local airports, and are delivered to their homes, then why can’t Delta do the same thing with luggage that’s supposed to never leave the airport, except in passengers’ hands? Surely there are ways to do this. What information technology changes would have to be made at the counter; behind the counter as bags are sorted and routed to planes; and then on the tarmac, where bags are sorted one last time as they are put on or taken off planes? Grocery stores and Home Depot have been using self-checkout lanes for several years. What kind of information technology would be required to use self-tagging, where passengers put destination tags on their own bags, and would that help the baggage problem or make it worse? Finally, Delta baggage handlers were caught stealing cameras, laptops, iPods, and jewelry from passengers’ bags. If we’re going to use technology to get more bags delivered on time, how can we also use technology to deter theft among our own employees?
If you were in charge at Delta Airlines, what would you do?
In: Operations Management
Anything about Management Strategies for the global business environment.
In: Operations Management