With reference to both internal and external pressures, how did the DFB handle the trade-off between short-term results and the long-term effedctiveness of the youth development program? topic is German football
In: Operations Management
How would a small business owner determine the right promotional mix? What are the keys to effective messaging? What is meant by a value proposition? What steps can a small business owner take to differentiate their products?
In: Operations Management
In: Operations Management
When the DFB was overcoming the crisis and over taking competitors, which key. measures did it implement, and how were these mearsures related?
topic is German football
In: Operations Management
Find and share an advertisement that looks interesting and persuasive. Describe why you pick up the video within one paragraph.
In: Operations Management
DQ1: Many of us avoid having difficult
conversations with others because they provoke feelings of conflict
in us, and we are uncomfortable with that feeling. We are often
also uncomfortable seeing others in conflict, and as a result,
ignore situations that involve the disagreement of others. You have
probably worked in a group where there was conflict, and the
manager ignored it, hoping that it would “go away by itself”. What
was the result of the manager being unwilling to deal with the
situation? Did it go away or get bigger? And what were the feelings
of the employees?
Your skill sets as a manager/leader are significantly higher, and
more respected by others, if you can find ways of having
conversations with others to clear the air – whether the conflict
is one in which you are personally involved or where you see others
involved in the conflict.
The readings this week will help to identify the five conflict
management styles. Reflect on these styles to determine which style
you use, what works and what could work better. In an effort to
bring in some tools that will help you to identify your style, I've
located the link below. It's an activity that begins on page two
and discusses the findings on page three. When you have time, check
it out.
Conflict Management Styles Assessment.
DQ2: Please analyze the following leadership styles. The three main leadership styles include: autocratic, democratic, or laissez-faire. How might conflict and negotiation be handled under these leadership styles? What are the advantages and disadvantages of each work environment? Identify at least one person who you feel leads under each leadership style and support your reason for your choices. Do you (or would you want to) work in an autocratic, democratic, or laissez-faire work environment?
In: Operations Management
The project manager develops a process improvement plan to encourage continuous process improvement during the life of the project. Discuss.
In: Operations Management
how do you foster an organization culture that characterized by open communication high performance and an engaged workforce.
In: Operations Management
In: Operations Management
Question text
Amanda has a co-worker, Sherry, who is vocal about political
opinions. Amanda does not agree with Sherry's views. Amanda likes
Sherry but some of her recent comments have upset Amanda and made
her feel uncomfortable. Amanda went to her boss, Mel, and expressed
her discomfort with Sherry's comments. Mel was empathetic and told
Amanda he understood why she was uncomfortable. Mel asked Amanda if
she had any input on how he should handle the problem; he did not
want to make Amanda more uncomfortable around Sherry, but he did
need to visit with Sherry and hear her perspective. Amanda told Mel
it would be ok for him to talk to Sherry about her concerns.
Mel accepted input from others to help him solve the problem. Which
scenario would be the best approach to solving Amanda's problem
using input from others?
Select one:
a. Mel got Amanda and Sherry together and told them they were not to leave the room until they had their problem solved. After an hour, the girls exited the room and told Mel they have solved the problem.
b. After asking his supervisor for advice on how to handle the issue, Mel spoke with Sherry and explained that Amanda was uncomfortable and then he let Sherry share her point of view. With agreement from both employees, Mel mediated a discussion between Sherry and Amanda where they shared their thoughts with each other. In the end, Sherry said she understood how Amanda must feel and agreed to keep politics out of workplace conversations.
c. Mel called both employees into his office and said "Amanda said she does not like it when you talk politics, Sherry. Amanda, Sherry said she did not realize she was upsetting you. So, from now on, Sherry, you are not to talk politics around Amanda." The problem between the employees was solved.
d. Mel spoke with Sherry, alone. He explained that not everyone agrees with their political views. Sherry told Mel that everyone else in the office agreed with them. They laughed and make a couple of jokes about those who don't agree with their politics and they agreed that Sherry would not talk politics when Amanda could hear her.
Question text
Amanda has a co-worker, Sherry, who is vocal about political
opinions. Amanda does not agree with Sherry's views. Amanda likes
Sherry but some of her recent comments have upset Amanda and made
her feel uncomfortable. Amanda went to her boss, Mel, and expressed
her discomfort with Sherry's comments. Mel was empathetic and told
Amanda he understood why she was uncomfortable. Mel asked Amanda if
she had any input on how he should handle the problem; he did not
want to make Amanda more uncomfortable around Sherry, but he did
need to visit with Sherry and hear her perspective. Amanda told Mel
it would be ok for him to talk to Sherry about her concerns.
The best problem-solvers gather all of the information before
making a decision of how to best solve the problem. Did Mel
demonstrate gathering all of the information before making a
decision? Why or why not?
Select one:
a. No, he did not ask other employees if they have heard Sherry discussing politics in an inappropriate manner.
b. No, he did not consult HR about what to do in this situation.
c. Yes, he let Sherry and Amanda share their point of view with him before making a decision.
d. Yes, he let Sherry and Amanda share their point of view, he consulted his supervisor before making a decision
Question text
Amanda has a co-worker, Sherry, who is vocal about political
opinions. Amanda does not agree with Sherry's views. Amanda likes
Sherry but some of her recent comments have upset Amanda and made
her feel uncomfortable. Amanda went to her boss, Mel, and expressed
her discomfort with Sherry's comments. Mel was empathetic and told
Amanda he understood why she was uncomfortable. Mel asked Amanda if
she had any input on how he should handle the problem; he did not
want to make Amanda more uncomfortable around Sherry, but he did
need to visit with Sherry and hear her perspective. Amanda told Mel
it would be ok for him to talk to Sherry about her concerns.
Remaining neutral is a characteristic of effective problem-solving.
Was Mel remaining neutral when he said to Amanda, if she had any
input on how he should handle the problem; he did not want to make
Amanda more uncomfortable around Sherry, and hear her perspective.
Why or why not?
Select one:
a. No, he was taking Amanda's side by asking her how she wanted the problem solved.
b. No, he was going to do what Amanda wanted him to do so that she was not uncomfortable.
c. Yes, he did not take either side
d. Yes, he was being empathetic to Amanda but he did let her know that he would be speaking with Sherry also.
In: Operations Management
After reviewing the standards of performance, you find that the hotel has determined that the standard of performance for room cleanliness requires that 75% of customers respond “completely satisfied”. You decide that corrective action is needed in order to raise the customer satisfaction rating. You meet with your assistant managers, Katherine and Brian, to discuss the situation. They each offer a different suggestion on what you should do next. Brian thinks the housekeeping staff is doing a great job at cleaning the rooms. The problem, he thinks, is that customers have become too picky and expect a five star hotel at three star prices. He suggests that you lower the standards of performance to 70%. Katherine disagrees and thinks you should hold mandatory meetings in order to retrain the housekeeping staff. Even though customers are picky, the hotel should be able to rise up and meet the current standard of performance.
What should you do?
A)Agree with Katherine, and require mandatory training sessions with the housekeeping staff.
B)Agree with Brian and lower the standard of performance to have 70% of guests “completely satisfied”.
In: Operations Management
What are the four major components of a Mission Statement?
2. Please identify the Project Time Management elements.
3. What are the steps for implementing a Quality Management System (QMS)?
In: Operations Management
This question contains two parts; be sure to answer both.
First, describe the relationship between the amount of conflict in a department or organization and that department or organization's performance. At what level of conflict is performance maximized?
Second, suppose that you are the manager of a store that sells medical supplies for the handicapped or infirm. You see three major sources of conflict at the store: (1) many of the staff members who work the front desk do not like one another, (2) those who stock the shelves and work with the customers are resentful that they are not paid more, and (3) all employees are required to work nights and weekends, which cuts into their family and personal time.
Explain how you would manage any two of the three sources of conflict.
The response/answer to EACH discussion part must be 100 to 125 words for a total of 200 to 250 words.
In: Operations Management
In: Operations Management
What might be some disadvantages of acqui-hiring? As a manager, how would you draw up a contract with a new employee who was an acqui-hire? Include considerations such as compensation and benefits, performance measures, training, and a noncompete agreement.
In: Operations Management