Process:

• Read the scenario below.
• Answer the following questions.

1. Identify unethical behavior of Rudy from the scenario
2. Recall the concepts of moral awareness, moral judgement, and moral intent. Which one do you think Rudy does not have? Justify your choice.
3. Come up with three ideas for reducing theft in this grocery store.

Scenario

Alex Grant recently graduated from college and is excited to be starting his first job as a store manager for The Grocery Cart, a large supermarket chain. The company has a very good management training program, and it is one of the fastest growing chains in the nation.

If Alex does well managing his first store, there are a number of promising advancement opportunities in the company. After completing the store management training program, Alex met with Regina Hill, his area supervisor. She informed Alex that he would be taking charge of a medium-volume store ($250,000 in sales/week) in an upper-class neighborhood. This store had been operating without a store manager for the past six months. The store had also not made a profit in any of the monthly financial reports for the last year.

Hill also shared the following information with Alex: Because the store has been without a store manager for the last six months, the assistant manager (Drew Smith) has been in charge. Drew is known for being highly competent and a solid performer. However, there have been complaints that he is frequently rude to employees and insults and ridicules them whenever they make mistakes. Turnover among sales clerks and cashiers at this store has been somewhat higher than in other stores in the area. The average pay of clerks and cashiers is $7.25/hour. The last two semiannual inventories at this store showed significant losses. There has been a large amount of theft from the store stockroom (an area where only employees are allowed).

Given that the store has generally done well in sales (compared with others in the area) and that most expenses seem well under control, Hill believes that the profitability problem for this store is primarily due to theft. Therefore, she suggested that Alex’s plans for the store should focus on this priority over any others.

When Alex arrived for his first day of work in his new store, he saw that Drew was in the process of terminating an employee (Rudy Johnson) who had been caught stealing. Alex immediately went to the break room of the store where the termination interview was being conducted to learn more about the situation.

Drew informed Alex that Rudy had been a grocery clerk for the past six weeks and that he had apparently figured out how to tell if the alarms to the stockroom doors were off. Rudy would then open the back stockroom doors and stack cases of beer outside the store to pick up after his shift. After Drew caught Rudy doing this, Drew had a conversation with one of his friends who works as a restaurant manager down the street. Drew’s friend noted that he had hired Rudy a few months ago and that he’d been caught stealing there too.

Turning to Rudy, Drew asked, “So, Rudy, what do you have to say for yourself?” Rudy quickly replied: “Look here, [expletive], you don’t pay me enough to work here and put up with this garbage. In fact, you’re always riding everyone like they’re your personal servant or something. So I was trying to get some beer. I’ve seen you let stockers take home damaged merchandise a dozen times. So just because they cut open a box of cookies, which we all know they do on purpose, they get to take stuff home for free. For that matter, we’ve all seen you do the same thing! I’ve never seen you make a big deal about this stuff before. Why can’t I get a few cases of beer? What’s the big deal?”

Analyze how TV, radio, yellow pages, newspaper, magazines, and the Internet can complement each other in promoting, in the state of North Carolina, the market-leading company of any industry that you are most interested to study.

Please (a) in any industry of your own selection, please identify a dilemma involving the use of overseas suppliers in a US company’s supply chain. The dilemma has to involve a difficult decision where it is hard to please both investors and customers; (b) discuss your alternatives to solve the dilemma; (c) recommend the best alternative; (d) explain why the recommendation provides a comprise that manages to make, to a reasonable degree even though not perfectly, both investors and customers happy.

Select what you think is the proper blending of promotion methods in the state of North Carolina for the market-leading company in any industry of your own choice.

Rank the four customer service factors (time, dependability, communication, and convenience) from most important to least important from customers’ point of view in any industry of your own selection.

Why is it important to remember that even the bad management that you experience can teach you things, even if it's what not to do.

Please don't hand write.

Thank you.

Managers use the planning process to set objectives and identify how to achieve them. What are good objectives in the first three years after graduation? How do you plan to achieve them?

Please don't hand write.

Thank you.

In any industry of your own selection, please describe the breadth of the market-leading company’s product line (broad versus narrow) and the amount of value added (low versus high

Transport plays an essential role in the supply chain and when managed properly can allow supply chains to work more efficiently and effectively. Determine the modal split for freight in South Africa. Provide reasons for the choice of the mode with the highest split.

1. Define the decision variables.
2. Define the objective function.
3. Define the constraints.
4. Determine an optimal solution.

agree or not?

Hard data is a verifiable fact that is acquired from reliable sources. It implies data that is directly measurable, factual and indisputable. Some of the benefits of hard data are reliability, value add, prediction, and accuracy. Hard research is the gathering of numerical and demographic data which helps determine who the customers are and what they want, when they want it and how they want the product or service. Hard data describes the types of data that are generated from devices and applications such as phones, computers, smart meters, traffic monitoring systems and bank transactions. These things and this information can be measured, traced and validated. Hard data is for companies that only depend on analytics and they are used by technical savy companies. An example of hard data would be a medical study on the results of testing. Soft data is based on qualitative information such as a rating, survey or poll. It implies that the data has been collected from qualitative observations and quantified. Sometimes one might think that soft data is not reliable, but it really is. In many cases, the best data available is soft data such as customer satisfaction and product reviews. Some of the benefits of using soft data are, direct response, saves cost and time, genuine feed backs are possible, and data can not be manipulated and is reliable. Soft data is usually preferred for small business cases and projects while hard data's are required for huge businesses. An example of soft data would be to get the patients to rate their symptoms.

What are the 4P's of creativity techniques?

Explain the origin of the 4P's. Give some examples how we can apply it into our work.