(1) Considering your international business plan, how would you approach staffing in the host country. Would you consider staffing host-country nationals (expatriates) or home-country nationals (local managers and employees)? OR both? And why?
(2) Would you consider hiring third-country nationals (TCNs) in the future? Why?
In: Operations Management
Ch.16/17 Principles of International Business
1. Describe how you gain trust with your export partner when exporting a product? What controls can be put in place to mitigate risk and build trust?
In: Operations Management
in 3/4 paragraph explain about firms using automation without regard to its impact on society?
In: Operations Management
Management at Work
William is a manager at Macy’s. He recently received a special motivation report, but he isn’t sure how to use the information it contains. Can you help? Knowing that you are studying expectancy theory, William wants you to read the motivation report and help him write an e-mail that will motivate his employee Abigail. Review what motivates employees at Macy’s by reading the “Motivation Report.”
Motivation Report
In general, motivation at Macy’s is high. However, different employees are motivated by different things. In William’s department, Abigail is motivated by learning new things, Garrett is motivated by money, and Richard is motivated by interesting work.
Use your knowledge of expectancy theory to answer William’s questions.
Hi Abigail,
As you may know, Macy’s is in a battle with Abercrombie & Fitch for sales among 15- to 20-year-old female customers. We are relocating our Junior department to the basement of our store to give young people a separate entrance and a place to call their own. We want to beat Abercrombie & Fitch, and we’ll all need to work together to make that happen.
Do you think some kind of reward would be appropriate to motivate Abigail? If so, what should it be?
1. A choice of work assignments
2. A $200 bonus
3. Full tuition for a course of her choice
Which of the following sentences should I use to increase Abigail’s instrumentality?
1. Your attitude is critical in this effort—I know you can do it.
2. For every 200 Macy’s coupons you hand out, you will receive 25% off any item in the store.
3. You will have to work hard to sell more.
Which of the following sentences should I use to increase Abigail’s expectancy?
1. If you are able to complete this transition before the scheduled completion date, you will receive a $500 bonus.
2. In the coming weeks, I will be relying on you to make decisions on how best to make this transition.
3. Your role will be more passive during this transition, allowing you to focus more on what needs to get done.
In: Operations Management
The government is the largest single employer of public relations professionals. How do you see that evidenced? Give a specific example of a public relations activity. What's the objective if its efforts? (Name specific agencies, etc.)
In: Operations Management
9-10. Working individually or in groups, choose two occupations (such as management consultant, HR manager, or salesperson), and use sources such as O*Net to size up the future demand for this occupation in the next 10 years or so. Does this seem like a good occupation to pursue? Why or why not?
Managing Your Career & Finding a Job:
1. What was your major area of concentration (if any) in high school? Why did you choose that area? How did you feel about it?
2. What is (or was) your major area of concentration in college? Why did you choose that area? How did you feel about it?
3. What was your first job after school? (Including the military if relevant.) What were you looking for in your first job?
4. What were your ambitions or long-range goals when you started your career? Have they changed? When? Why?
5. What was your first major change of job or company? What were you looking for in your next job?
6. What was your next major change of job, company, or career? Why did you initiate or accept it? What were you looking for? (Do this for each of your major changes of job, company, or career.)
7. As you look back over your career, identify some times you have especially enjoyed. What was it about those times that you enjoyed?
8. As you look back, identify some times you have not especially enjoyed. What was it about those times you did not enjoy?
9. Have you ever refused a job move or promotion? Why?
10. Now review all your answers carefully, as well as the descriptions for the five career anchors (technical/functional competence, managerial competence, creativity and independence, autonomy, security). Based on your answers to the questions, rate, for yourself, each of the anchors from 1 to 5, where 1 equals low importance and 5 equals high importance. Technical/functional competence _____ Managerial competence _____ Creativity and independence _____ Autonomy _____
In: Operations Management
Assume that you are the supply chain manager for a producer of expensive, high-tech computer components. Identify the most suitable method(s) of transporting your product in terms of cost, transit time, reliability, capability, accessibility, and traceability. What level of distribution intensity should be used (intensive, selective, or exclusive) and why? Now, assume you are the supply chain manager for a producer of milk. How does this change your choice of transportation and distribution intensity?
In: Operations Management
Define working capital and explain how it affects the flow of a firm’s resources through the cash, accounts receivable, and inventory accounts.
Compare your take home pay with the working capital of a business.
If you loan $50 to a friend expecting to be paid back in 7 days. Then the friend “forgets” to pay the money back. What does that do to your individual cash flow?
Ok, what happens as the length of time that you keep waiting to be repaid the $50 grows longer?
In: Operations Management
Answer these questions of Barstool Sports company.
In: Operations Management
Write one question using a Likert scale to measure student attitudes toward eating at the campus Carl’s Jr. Next, define reliability and validity, and then discuss two ways you might test the reliability and two ways you might test the validity of the scale in the question you just created.
In: Operations Management
PLEASE ANSWER IN 30 MINUTES
PC.52 At the start of the semester Custom Kicks personnel were struggling to quickly customize their shoe inserts to their customers' feet. This hurt sales as customers became frustrated during the customization process and would hesitate to refer friends. During week three of running the business, it took an average employee about 20 minutes to customize one pair of inserts. Recognizing this challenge, management and key employees analyzed the customization process and made some time-saving changes. Two weeks later, after training all employees on the new process, an average employee could customize a pair of inserts in about 14 minutes. In this case, what is the output that should be used for productivity calculations? 1 pair (of customized inserts) 20 minutes 14 minutes After making the time-saving changes mentioned above, how many pair of inserts could an average employee complete in one hour? (Display your answer to two decimal places.) After making the time-saving changes mentioned above, by what percentage did Custom Kicks' productivity increase? (Write your answer as a percentage, and display your answer to two decimal places.) %
In: Operations Management
Alignment of time and talent
1. What resources can I provide to the organization that I work or hope to work? List and describe the knowledge, skills, and abilities that you can offer a current or perspective employer.
2. What types of organizations do I feel comfortable associating with and volunteering my time? List and give a brief description of at least two organizations, clubs, social causes, etc.
3. List and describe the barriers that prevent you from volunteering in organizations.
In: Operations Management
On July 25, 2019 Starbucks announce that it would raise its full-year financial outlook due to strong performance. Starbucks is a global provider of exceptional products that include more than 30 blends and single origin premium coffee’s hand-crafted beverages merchandise such as coffee and tea brewers consumer products good sold in grocery stores and other retail outlets and fresh foods.
The company’s mission is to inspire and nurture the human spirit one person one cup and neighborhood at a time Starbucks 2018 Starbucks has more than 22,500 stores across the world in over 50 different countries. The company has successful brands such as Starbucks coffee Seattle’s best coffee, Teavana, Tazo, Evolution Fresh, LaBoulange, Ethos Water, and Torrefazione Italia Coffee.
In 2019 Starbucks had revenues of 26.5 billion and an operating income of 4.07 billion the revenue is broken down as follows beverages = 74%, food = 20%, packed & single serves coffee = 1%, and other serveware and ready to drink beverages equals 5% major competitors of Starbucks include but are not limited to Dunkin Brands group Inc. Jacobs Douwe Egberts jamba juice company krispy kreme doughnuts inc. Luigi lavazza S.p.A Mcdonalds corporation nestle SA panera bread company peet’s coffee & tea inc and the J.M. Smucker Co.
Given your understanding of the Company and industry described above address the following questions
a) Identify the most likely business level strategy the company is pursuing as its primary business level strategy take care to offer at least three supporting arguments/statements.
b) Given the company described above please describe the competitive rivalry and dynamics this from faces please offer at least two supporting statements or points for each (4 in total)
c) Describe the level of diversification pursued by the company and offer at least two supporting points to justify your classification. Label your answers
In: Operations Management
Steph Curry’s Coffee Shop decides to install an automatic coffee
vending machine outside one of its stores to reduce the number of
people standing in line inside. The shop charges $3.50 per cup. The
service time is a constant 2.8 minutes, and the arrival rate is 15
per hour (Poisson distributed).
a) What is the average waiting time in line?
b) What is the average number of people in line?
c) The shop decides to raise the price to $5 per cup and takes 60
seconds off the service time. However, because the coffee is now so
expensive, the arrival rate drops to 10 per hour. Now what are the
average wait time and the average number of people in the queue
(waiting)?
In: Operations Management
Variable Pay is compensation that is tied to performance. Incentives are tangible rewards that encourage or motivate action.
Why do you think variable pay plans have become so popular? Why might gift certificates be a better incentive than providing cash/additional pay to employees?
In: Operations Management